Mary Foltz

Greater Philadelphia Area, PA United States

Customer Service Strategist & Customer Service Performance Coach working with clients to create exceptional experiences.

Mary Foltz is the region’s premier customer service consultant to leading service and retail industry companies, and specializes in designing and facilitating customized training programs and seminars on Customer Service, Leadership and Supervisory Development, Interpersonal Communications, and Embracing Change. Since starting her business Service Counts! in 2005, Mary has consulted to clients across industry sectors in areas of Service Leadership, Guest Experience Evaluations, Team Building, Manager Retreats and a variety of training seminars and line-level activities. She is also certified to facilitate the Adventures in Attitudes program. Prior to starting her own business, Mary had...