On Demand Everything
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On Demand Everything

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Since I joined RRE Ventures last fall, I’ve spent time researching mobile on-demand services (ODMS) that we are able to access with a push of a button. My friend Semil Shah defines ODMS as “apps ...

Since I joined RRE Ventures last fall, I’ve spent time researching mobile on-demand services (ODMS) that we are able to access with a push of a button. My friend Semil Shah defines ODMS as “apps that aggregate consumer demand on mobile devices, but fulfill that demand through offline services.” I’ll take it one step further: ODMS deliver a “closed loop” experience by collapsing the value chain including discovery, order, payment, fulfillment (offline but within owned network) and confirmation. In the pre-mobile era we had to search yellow pages (or google), find a provider, call or email that provider, wait to connect with someone, schedule a convenient time, hope the provider arrives on time, and then pay with a credit card or cash. Thankfully, a new array of mobile services removes all of that friction we were used to experiencing. Welcome to the uberification of our service economy.

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  • Collapsing the value chain
  • Transform AssetsLocal JobsMore Time
  • InstacartBreathershype
  • InstacartBreathershype
  • InstacartBreathershype
  • InstacartBreathershype
  • InstacartBreathershype
  • Operational complexityRegulation Low barriers to entryGeographic differences
  • Business to Business: Managed by Q, BoomtownWhitespacesEcosystem: Trax, Dispatch, RickshawEmerging Categories: medicine, real estate, security

On Demand Everything On Demand Everything Presentation Transcript

  • Everything On Demand Steve Schlafman, Principal
  • The US Service Based Economy $1.2 trillion of GDP Source: US Bureau of Labor Statistics (2010) Made with love in NYC by @schlaf and RRE Ventures
  • The Largest Driver of Employment 115 million service workers Source: US Bureau of Labor Statistics (2010) Made with love in NYC by @schlaf and RRE Ventures
  • Buying Milk Has Come Full Circle Yesterday Today Groceries in under an hour Made with love in NYC by @schlaf and RRE Ventures
  • On-Demand Mobile Services Applications that aggregate demand on mobile devices but fulfill that demand through offline services. Made with love in NYC by @schlaf and RRE Ventures
  • Collapsing The Value Chain Yesterday Today Made with love in NYC by @schlaf and RRE Ventures
  • The Perfect Storm Smartphones High Unemployment Busy Homes LTE / 4G Everywhere Made with love in NYC by @schlaf and RRE Ventures
  • Societal Benefits Local Jobs More Time Income from Property Taxes Made with love in NYC by @schlaf and RRE Ventures
  • Categories Impacted Moving & Storage Transportation Home Services Office Space Health & Beauty Food & Dining Care Services Delivery Events Travel Made with love in NYC by @schlaf and RRE Ventures
  • The On Demand Landscape Transportation Health & BeautyDining + Drinks Delivery & Logistics Food & BeverageHome Services Travel / Hospitality Events Source: RRE Ventures (2014)
  • VC Funding Since 2009 70+ companies $1.75 Billion Source: RRE Ventures (2014), Mattermark, CB Insights, Crunchbase *Excludes: Seamless, OpenTable, Eventbrite, Zipcar Made with love in NYC by @schlaf and RRE Ventures
  • RRE Companies Veterinarians on demand Made with love in NYC by @schlaf and RRE Ventures
  • RRE Companies Food ordering apps for multi-unit businesses Made with love in NYC by @schlaf and RRE Ventures
  • Services We Admire Peace and quiet on demand Made with love in NYC by @schlaf and RRE Ventures
  • Services We Admire Made with love in NYC by @schlaf and RRE Ventures Car service and repair on demand
  • Services We Admire Home services on demand Made with love in NYC by @schlaf and RRE Ventures
  • Services We Admire Package delivery on demand Made with love in NYC by @schlaf and RRE Ventures
  • Services We Admire Local, fresh meals on demand Made with love in NYC by @schlaf and RRE Ventures
  • Services We Admire Move services on demand Made with love in NYC by @schlaf and RRE Ventures
  • Challenges Regulation Low Barriers Moving Atoms Regional Made with love in NYC by @schlaf and RRE Ventures
  • The Future Business Services Health Services Real Estate Ecosystem Partners Made with love in NYC by @schlaf and RRE Ventures
  • A Final Thought “Uber is efficiency with elegance on top. That’s why I buy an iPhone instead of an average cell phone, why I go to a nice restaurant and pay a little bit more. It’s for the experience.” -Travis Kalanick, Co-founder / CEO of Uber Made with love in NYC by @schlaf and RRE Ventures
  • Thank You Steve Schlafman, Principal