Cell phones and accessible social media for emergency

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Saran Rai

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This multi-country study aims to track and analyse online conversations related to immunisation on social media and mainstream media in India, Kenya, Nigeria and Pakistan. Findings from the study showed that in social media, Nigerian and Pakistani politicians are active and influential in the vaccination debate and the political dimension is often referred to when discussing the failure to eradicate diseases such as polio. However, in Kenya, religious and ideological aspects were more frequently discussed. Twitter activity is primarily driven by sharing of news stories in all countries whereas Facebook focuses on the 'distrust' and 'ideals' categorisation. Cite as: UN Global Pulse, “Understanding Immunisation Awareness and Sentiment Through Social and Mainstream Media”, Global Pulse Project Series no. 19, 2015.

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Detailing guidelines and safe practices for using social media across a range of emergency management applications‚ Social Media, Crisis Communication, and Emergency Management: Leveraging Web 2.0 Technologies supplies cutting-edge methods to help you inform the public‚ reduce information overload‚ and ultimately‚ save more lives. Introduces collaborative mapping tools that can be customized to your needs Explores free and open-source disaster management systems‚ such as Sahana and Ushahidi Covers freely available social media technologies—including Facebook‚ Twitter‚ and YouTube

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World is transforming and converging rapidly through available information in various digital platforms. There has been a lot more discussions and deliberations has happened in the past at media, social, political and government forums about the reliability, authenticity and validity of information shared by users in the form of User Generated Content (UGC). According to a handbook on journalism, ‘Fake News’ and disinformation released by UNESCO, describes briefly about the emerging global problem of fake contents (disinformation) that confronts societies in general and journalism in particular.

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Web 2.0 is creating new opportunities for communication and collaboration. Part of this explosion is the increase in popularity and use of Social Network Sites (SNSs) for general and domain-specific use. In the emergency domain there are a number of websites, wikis, SNSs, etc. but they stand as silos in the field, unable to allow for cross-site collaboration. In this paper we describe ongoing design science research to develop and refine guiding principles for developing an SNS that will bring together emergency domain professionals in a “one-stop-shop.” We surveyed emergency professionals who study crisis information systems, to ascertain potential functionalities of such an SNS. Preliminary results suggest that there is a need for the envisioned SNS. Future research will continue to explore possible solutions to issues addressed in this paper.

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Keynote @ Exploitation of Social Media for Emergency Relief and Preparedness (SMERP) Co-located with: The Web Conference 2018 (formerly WWW) Lyon, France. 23 April 2018 Abstract: Crises are imposing massive costs to economies worldwide. Natural disasters caused record $306 billion in damage to the U.S. in 2017! Real-time gathering of relevant data through ubiquitous presence of mobile technologies and the ability to disseminate them through social media has forever changed how disaster and health crisis monitoring and response are now carried out. Both tradition crisis response organization as well as temporary, informal, self-organized and community-based organizations have come to increasingly rely on social media. Furthermore, ability to collect, repurpose and reuse data from past events is helping with preparedness and planning for future events. In this talk, I will review our extensive experience on (a) interactions with variety of stakeholders involved in emergency response at city, county, country and international levels, (b) research on real-time social media analysis spanning spatio-temporal-thematic; people-content-network; linguistic-sentiment-emotion-intent analysis dimensions, (c) development and use of crisis response specific tools (location identification, demand-supply match) and the comprehensive Twitris semantic social intelligence system (which is also commercialized as Cognovi Labs), and (d) a variety of real-world evaluations and real-time uses (e.g., supplying data for Google Crisis map during Uttarakhand Floods, rescue during Kashmir Floods, neighborhood image map during Chennai Floods, providing information to FEMA during Oklahoma tornados), spread of disease and epidemiology (e.g., Zika spread), metro-level multi-agency disaster preparedness exercise, etc. https://www.cse.iitk.ac.in/users/kripa/smerp2018/SMERP-at-Web2018-keynote.pdf

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role of social media.

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Social media are forms of information and commu-nication technology disseminated through social interaction. Social media rely on peer-to-peer (P2P) networks that are collaborative, decentralized, and community driven. They transform people from content consumers into content producers. Popular networking sites such as MySpace™, Facebook™, Twitter™, and Google™are versions of social media that are most commonly used for connecting with friends, relatives, and employees. The role of social media in disaster management became galvanized during the world response to the 2010 Haiti earthquake. During the immediate aftermath, much of what people around the world were learning about the earthquake originated from social media sources. Social media became the new forum for collective intelligence, social convergence, and community activism. During the first 2 days following the earthquake, “texting” mobile phone users donated more than $5 million to the American Red Cross. Both public and private response agencies used Google Maps™. Millions joined MySpace™ and Facebook™ discussion groups to share information, donate money, and offer comfort and support. Social media has also been described as “remarkably well organized, self correcting, accurate, and concentrated,” calling into question the ingrained view of unidirectional, official-to-public information broadcasts. Social media may also offer potential psychological benefit for vulnerable populations gained through participation as stakeholders in the response. Disaster victims report a psychological need to contribute, and by doing so, they are better able to cope with their situation. Affected populations may gain resilience by replacing their helplessness with dignity, control, as well as personal and collective responsibility. However, widespread use of social media also involves several important challenges for disaster management. Although social media is growing rapidly, it remains less widespread and accessible than traditional media. Also, public officials often view P2P communications as “backchannels” with potential to spread misinformation and rumor. In addition, in absence of the normal checks and balances that regulate traditional media, privacy rights violations can occur as people use social media to describe personal events and circumstances. Key words: social media, resilience, vulnerability,

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Disaster can be devastating to any jurisdiction. Vital information needs to get to the households within the jurisdiction regarding and leaders need to communicate to those responders in the field. My jurisdiction adoption of social media a means of communication not only with responders but with citizens within the community. Our emergency management agency is discovering that most members of the community are subscribers to radio networks such as “ XM Radio and Sirus Radio ,” so a decision was made to go with using television as secondary communication resources. The numerous smartphones that are used making it possible for emergency responders and citizens within the community to receive vital information in the form of mass texted, emergency response messaging, or through the use television application that downloaded from various news agencies partnered with the emergency management agency. Social media platform such as Twitter and Facebook Live can deliver prompt update information to citizens of potential disaster information or between first responder and leadership of current situation (Eski, Celikli, & Kiyan, 2014). There are challenges that exist with any new technology. Some challenges experienced by my jurisdiction dealt with getting the emergency management leadership to commit to innovations in communication technology. The leadership concerned with possibility outages of the internet that may affect the use of social media platforms were slowed to approve the use. The offline use of these social media platform might run into trust issue because outsiders who recently moved into the community were hesitate accepting information received due to weak ties (Gultom, 2016). The solution to combat challenges, especially with outsiders who moved into the community, were providing education using online education video using platforms such as “Vimeo ” and “ YouTube. ” Newcomers to the community were also directed to the community website to download applications for receiving important required community events and potential disasters (Haddow, Bullock, & Coppola, 2014). The solution for getting the support of the emergency management leadership accomplished by having IT specialist conduct educational programs to provide beneficial information to leadership buy-in. Eski, A., Celikli, S., & Kiyan, G. S. (2014). The effects of social networking on disaster communication used by emergency medical and rescue staff - The case of the van earthquake. The Journal of Academic Emergency Medicine, 13 (2), 58-61. doi:10.5152/jaem.2014.19971 Gultom, D. I. (2016). Community-based disaster communication: how does it become trustworthy? Disaster Prevention and Management, 25 (4), 478-491. doi:10.1108%2FDPM-02-2016-0026 Haddow, G. D., Bullock, J. A., & Coppola, D. P. (2014). Introduction to emergency management (5th Ed.). Waltham, MA: Butterworth-Heinemann. .

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Resilient public alert and warning tools are essential to save lives and protect property during times of national, regional, and local emergencies. Nowadays, immediate emergency alerts became one of the priority in both national and local government. The Provincial Government of Albay is geared towards becoming the most liveable province of the Philippines, which means that it would be known for good education, good healthcare and good environment where people are healthy, happy, employed and lives to their full potential. To achieve this goal, disaster risk reduction and climate change adaptation must be anchored well so as to move to its destination of shared socioeconomic advancement. Supporting this vision, this study focuses on the design and development of a mobile based Albay Emergency Reporting and Response Tool (ALERRT). It is a mobile based resilient form of emergency alert notification that aids the concerned citizens of any emergencies, accidents and concerns that require immediate response from the government sector concerned.

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Natural disasters affect hundreds of millions of people worldwide every year. Emergency response efforts depend on the availability of timely information, such the movement and communication behaviours of affected populations. As such, analysis of Call Detail Records (CDRs) collected by mobile phone operators reveal new, real-time insights about human behaviour during such critical events. In this study, mobile phone activity data was combined with remote sensing data to understand how people communicated during severe flooding in the Mexican state of Tabasco in 2009, in order to explore ways that mobile data can be used to improve disaster response. By comparing the mobile data with official population census data, the representativeness of the research was validated. Cite as: "Using Mobile Phone Activity For Disaster Management During Floods", Global Pulse Project Series no. 2, 2014

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Please reply to this student post. APA short answer Hurricane Andrew is one of the tragic events that has remained the historical Bahamas, southern Florida, and south-central Louisiana. The late 1992 tragedy remained the most expensive tragedy in the history of United State until Hurricane Katrina struck in the year 2005. The use of social media platforms including Twitter, Facebook, and Snachat has skyrocketed in the last ten years and therefore supplementing the traditional means of communication. As the main communication method to be used in emergency management I think the social media is an effective tool of communicating as they have become an integral part of the disaster responses and hence filling the void in the areas where the phone services are lost (O'Connor, 2017, September 06). These social media resources including Twitter and Facebook have continued to inform the people of America, enabling them to locate their loved ones, notifying the police as well as expressing support. Moreover, the helping agencies have used these social media platform to filter all the data and establish the most affected regions and distribute relief. Overall, Twitter, Facebook, and Snachat have proved to be effective social media platforms, especially in modern disaster relief (Diermeier, Petrella, 2013). Facebook has continued to offer safety checks where they provide an outlet for the victims of major disasters to reach out for help (Company, 2017, August 30). This includes a platform where the victims select the type of help they require and consequently calling their local emergency numbers (Hurricane Florence. (n.d.). Snapchat created the Harvey Snapchat story that was meant to report on the various disasters within the country. Snapchat also created a map section that would show the disasters hotspots and where many people were posting from at any given time and hence raising the decisive awareness Company, F. (2017, August 30). Twitter provides the platform where the residents would pot images of the people needed assistance. Twitter also provided open data that helped people to alert the most affected people about the floods in real time Company, F. (2017, August 30). Although natural disasters are inevitable, the preparedness measures that are taken by the nursing homes are hospitals determines the severity of the disasters. Based on the previous researches, the older people rea the most vulnerable people to the disaster which make improving the policy tom consider their needs necessary. I accept that the older people should be prioritized in the evacuation and relocation plans and should consider diversity of the residential settings. The author generally imply that additional measures should be implemented. The nursing homes are acritical in the American healthcare system providing support services to over 2 million people where most of the people are elderly. Hurricane Andrew made it that was important for nursing homes need to in ...

Please reply to this student post. APA short answerHurricane And

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Emergency Management in the age of social convergence

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Proceedings of the 5th International ISCRAM Conference – Washington, DC, USA, May 2008 F. Fiedrich and B. Van de Walle, eds. Backchannels on the Front Lines: Emergent Uses of Social Media in the 2007 Southern California Wildfires Jeannette Sutton1, Leysia Palen1 & Irina Shklovski2 University of Colorado, Boulder1 University of California, Irvine2 [email protected], [email protected], [email protected] ABSTRACT Opportunities for participation by members of the public are expanding the information arena of disaster. Social media supports “backchannel” communications, allowing for wide-scale interaction that can be collectively resourceful, self-policing, and generative of information that is otherwise hard to obtain. Results from our study of information practices by members of the public during the October 2007 Southern California Wildfires suggest that community information resources and other backchannel communications activity enabled by social media are gaining prominence in the disaster arena, despite concern by officials about the legitimacy of information shared through such means. We argue that these emergent uses of social media are pre-cursors of broader future changes to the institutional and organizational arrangements of disaster response. Keywords Crisis Informatics, disaster, information and communication technology, wildfire INTRODUCTION Disaster situations are non-routine events that result in non-routine behaviors. In times of disaster, people and organizations adapt and improvise (Wachtendorf, 2004) to suit the conditions as needs demand. Even emergency response organizations—which are strongly organized around locally- and federally-mandated protocols—adapt to accommodate the situation particulars for warning, rescue, and recovery. Indeed, in the US, the organizational structure that is activated during times of crisis is designed to be internally flexible. However, its ability to be externally flexible when interfacing with the public is in doubt (Wenger, 1990; Buck, et al, 2006; Palen and Liu, 2007). Members of the public are known by sociologists to improvise in disaster situations, and are responsible for leading important rescue and relief activities (Tierney, et al. 2001; Kendra and Wachtendorf, 2003; Palen and Liu, 2007). They leverage their own social networks to find and provide information outside the official response effort, and to make critical decisions about, for example, heeding warning and making plans to evacuate (Mileti, et al., 2006). These facts are often ignored during local and federal disaster management planning and policy implementation, with the focus almost entirely on the role of the official response and their management of public-side activities. This stance places public peer-to-peer communications as “backchannel” activity that does not have full legitimacy in the information arena of disaster. However, the increasing presence of info ...

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Disaster communications for response and recovery are multifaceted. Warning signs, distress alerts, and even the use of mobile-to-mobile applications have changed the way preparedness activities are conveyed. In order to communicate response and recovery efforts, you must also establish a context for implementing preparedness. This is where the development of communication networks comes into play. Since the 1980s, news coverage and broadcasts of emergencies and major disasters have increased dramatically. The proliferation of media coverage of emergencies and major disasters not only serves to educate the public, but also to extend public scrutiny of the response efforts beyond those just in the disaster area. Consequently, the skill set of emergency managers extends beyond traditional methods of preparing for, responding to, and recovering from emergencies and disasters. Emergency managers must become proficient in disaster communications. Establishing communication networks—such as distress hotlines, warning messages displayed on the television or radio, and even text messages or print warnings on electronic devices—holds immense potential for communicating the urgency of disaster response and recovery. Effectively communicating response efforts, assuaging public criticism, and amassing support for continued relief are essential methods of ensuring a smooth transition from response to recovery. For this Discussion, review the Learning Resources for this week. Consider the role of technology, science, and engineering in disaster communications. Post an explanation of the role of technology, science, and engineering in disaster communications. Provide at least two specific examples of communications in your region and how technology, science, or engineering played a role. Be sure to use the Learning Resources and current literature to support your response Huder, R. C. (2012). Disaster operations and decision making . Hoboken, NJ: John Wiley & Sons. Chapter 6, “The Press, Friend and Foe” (pp. 111–126) Chapter 7, “The National Incident Management System and the Incident Command System” (pp. 127–158) Phillips, B. D. (2015). Disaster recovery (2nd ed.). Boca Raton, FL: Taylor & Francis Group. Chapter 10, “Social Psychological Recovery” (pp. 305-338) Sylves, R. (2015). Disaster policy and politics: Emergency management and homeland security (2nd ed.). Washington, DC: CQ Press. Chapter 5, “The Role of Scientists and Engineers” (pp. 126-152) .

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Some societies are more disaster prone than others due to their geographic location and the benefits provided by it. Man has co-existed in this sort of high risk/high return relationship with mother nature throughout history. Poorer societies tend to pay a higher price both in lives taken and damage – left with many secondary and equally devastating disasters that are sure to come. We know that for every $1 USD put into preventative measures, we save ~$7 that would have gone into post-disaster recovery and rebuilding efforts. There are many international agencies working to support a variety of needs in these grief stricken areas to help them build capacity and to help these societies better prepare for and respond to the disasters they will face. These efforts are guided by the Millennium Project Goals outlined in 2000. A lot has changed since then with respect to technology, mobile devices and humanitarianism. The objective of this paper is exploit how current efforts are creating capacity on the individual, organizational and 'enabling environment' levels. This paper explores the notion that a more concerted effort can be made at building Information and Communication Disaster Management Capacity in developing countries who are most susceptible due to proximity and to a lack of funds. A 'proof of concept' is provided

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Scenario For Final Paper: The Psychology of Disaster Preparedness In September 2003 a Category Two hurricane made landfall in a town that was ill prepared for such a natural disaster. The hurricane claimed over 100 lives and caused approximately $1.4 billion in damages. This large American city had not experienced a natural disaster of this proportion for more than 100 years. Therefore, none of the current citizens had any personal knowledge of exactly what preparations might be in order to survive such an event. In the wake of the storm prosocial (helping) behaviors to aid hurricane victims were at an all-time high. Unfortunately, many lives were lost as a direct result of the lack of pre-disaster preparedness on the part of the citizens residing in the affected city. Local and federal emergency management agencies have researched extensively what went wrong with their disaster response plans. Findings show that they were adequately prepared to respond to a disaster once it happened but that they were seriously lacking in preparing citizens to take seriously the possibility that disaster could strike at any time. In fact, in the days leading up to the approaching storm, many warnings were issued to the public to take precautions up to and including evacuation. However, public perception appeared to be that the media and local leaders were exaggerating the level of imminent danger. A recent national survey shows that even in light of this disaster and the widespread publicity it received, Americans are no more prepared for this type of catastrophe than they were in 2003 (FEMA, 2006). These results are worrisome to federal and local authorities, and to disaster preparedness teams who attempt to warn the public of impending danger. The frustration lies in the fact that tactical plans for responding are well implemented, practiced, and executed successfully when disaster strikes. However, persuading the public to take seriously their personal responsibility has been a massive failure. Officials now realize that they need the advice of an applied social psychology expert to help them implement social marketing to raise public awareness of the need for disaster preparedness. FEMA has retained you, an applied social psychology expert, to provide a scholarly analysis of the scientific, peer-reviewed literature on the factors related to attitude and behavior change such as risk perception, persuasion theories, persuasion techniques, motivation, and self-efficacy. You PSY610: Applied Social Psychology Scenarios for Intervention Proposal must also render a professional opinion regarding your conclusion as to what FEMA officials can do to elicit greater public trust and participation in pre-disaster preparation particularly in towns where natural disasters are not likely to occur. Your opinion should be based on the scientific, peer-reviewed social psychology research that you reviewed. The following peer-reviewed journal articles are a good pla.

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