BWB wanted to continue their reduction in printing costs and the Toner Control module in Kappris was chosen as they way to do this.

1. case
reducing costs & environmental impact
Bates Wells and Braithwaite London LLP is a mid-size commercial law firm based in London, serving a wide range
of commercial, statutory, charity and social enterprises. They have 180 users in their offices using a mixed fleet
of Canon multi-functional devices and HP printers. They are currently using Visualfiles as their CMS.
The Challenge Importantly users do not notice the contracts to realise the cost benefits.”
As with many companies, Bates Wells difference when viewing documents with Rob Simcock – Kutana
Braithwaite London LLP (BWB) were 15% less coverage. This is a significant
looking to make savings to their print cost and over the course of the life of Environmental Results
costs. In the current situation of their devices with 180 users will have a In line with the firm’s CSR policy the
squeezes on finances any way to reduce considerable affect on toner costs. And environmental benefits sit perfectly with
costs is welcome. They were also when you consider the number of the way the firm is looking to work. The
interested in improving their devices in use in BWB the amount saved benefits of using less toner are clear
environmental credentials. will really stack up. with fewer cartridges sent to landfill and
fewer being produced. It is primarily
A key requirement for BWB was that any The savings on email printing or internal about reduction of use which is
additions should not dramatically affect documents are even more dramatic. preferable to recycling.
users. Users should not see the With the ability to reduce toner coverage
changes at the software end and not by up to 50% significant cuts to cost can “We are using fewer toner cartridges
need to undergo training to use the new be made. This has had a major affect on which can only be a good thing for the
features of the software. Similarly the BWB toner costs. environment. We did of course recycle
firm was keen that administration be as cartridges and continue to do so but
straightforward as possible. With the software working across all staff are very happy to see toner
applications Scott Baggley was pleased, replacements less often. It’s better for
Good Experience “the software integrates across the environment and less disruptive to
BWB had already been utilising Kappris everything we print from so our users them.” – Scott Baggley.
in their office for over a year. Scott are happy that they have not needed to
Baggley, IT Manager, explains, “we had undergo any extra training. They are In addition to this environmental
been experiencing the results of experiencing the same level of printing credentials are increasingly important
managing and reducing print output while while knowing they are helping to when undertaking business. It is
users had also enjoyed the benefits. And improve our environmental credentials. becoming commonplace to view CSR and
when a new aspect of the software This has made the IT Department a Environmental policies prior to
became available we were pretty excited champion of the environmental cause in contracting. In these policies is often a
to be one of the first to try it.” the firm.” commitment to only doing business with
organisations who comply with minimum
Toner Control Cost Results environmental performance, credentials
The successful return on investment with “We have experienced considerable and criteria.
the original software encouraged BWB savings with our toner costs. This is in
to explore further cost saving options. addition to the savings we have already “This new module is helping the IT
With a significant amount of paper being had with Kappris and reducing the Department to make the most of our
saved the logical step was to look at number of pages printed.” – Scott Baggley. print devices. We are able to
ways in which control could be extended produce the same high level of
to toner use and taking advantage of the “We expect many firms will now look to external documents without any
new Kappris module. move to contracts which exclude toner. noticeable difference. It has had a
This is really where the extra module positive effect on our environmental
The IT Department sets the level at benefits can be experienced. Most footprint and is helping to reduce our
which they would like to see toner organisations are on contracts which print costs – we are definitely seeing
reduced by – in this way the firm has include toner costs and this software will a return on investment.”
– Scott Baggley, IT Manager
been able to determine the degree of encourage a move to toner exclusive
savings to be made.
Kutana Limited
Company number 03323805, Registered in England and Wales