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Consumer behavior
AUDIO-VIDEO APPLIANCES
         LTD.
             SUBMITTED BY:
             DIVYA
             RAHUL RAJ
             SHRUTIKA
             RHYTHM
             NEHA
             NITIN
Features /history
•  Rs. 2000 crore company
•  Home appliances and consumer electronics
• Range of products- AC’s,refrigerators, television
•  good technology, installed capacity, market
  savvy
• Competency- short time from conceptualizing a
  product to actually bringing it to the market,
  professional marketing team
• Robust distribution network
Indian consumers- today, yesterday
              and tomorrow
• Less employment opportunities
• Low per capita income
• Save more
• Signs of change in mid 80’s- tax rates to 50%
  from 97%
• Then launch of maruti car-800, emergence of
  professional class, increase per capita income,
  household income, cable,Satellite,t.v.
  liberalisation follows,etc
• Led to change in consumer behavior
BUT…..
Some local and global features-
• Family
• Thrift n frugality
• Indian flavor
• Advertising
• Shopping habits
Before and now….
•   Saving
•   Quality of life
•   Urbanization
•   Consumer rights
•   New century men and women
•   Modern Indian child, modern Indian teenager
Ques 1:

    Based on report and company’s core
competence which new product seems to
have maximum promise, why?
Launch of product-2003
• Our product- WASHING MACHINE
• Findings from the report- QUALITATIVE
• Consumer behavior-People want reliability, efficient product, good value,
  high performance, product that compliments their lifestyle.
• Willing to pay premium for products managing their life
• Changing scenario- nuclear family, working women, increasing income,
QUANTITATIVE
• Increase in consuming urban population ( from 80.8 mn in 1994-95 to
  157.4 mn in 2001-02)
• projected growth of consumer durables
• Consumption patterns- washing powder( from 625 mn in 2001-02 to 675
  mn in 2006-07 expected penetration level per 1000 households)
• Increase in amount spent on loan interest rates
• Expected increase in washing machines- to 3.4 mn in 2006-07 from 2 mn
  in 2000-01
Ques 2:

 What would be the plan to bring this product
in terms of the 4 P’s. what should be the
segment ,target and positioning of the
product?
Marketing Plan
• Product- Washing Machine semi automatic and fully
  automatic in white, cream n grey color
• Price- Rs.4500-10000 semi automatic
        Rs.13000-18000 fully automatic

• Already have robust distributors with 20 years of
  experience
• Promotion- through advertisement on TV
• Segment to target- women in urban class age between
  24-35 falling in income class of Rs.45000-215000 p.a.
  (consuming population)
What type of product could be
     launched by company in
2013.discuss its marketing strategies
                  .
Product would be ???
Rotimagic
        . New Product in market
        • Time saving
        • Convenient
        • Healthy
        • Size of mini-micro wave
Problem catered and potential market
Roti Making is        Potential market-
• Tedious             • Stable of 800 million
• Time-consuming        Indians
• Skillful task       • Approximately 2.5
Other reasons are       billion chappatis made
• Busy schedules        every day.
• Working women
  population
• Healthy food
Existing solution
Industrial level                Home level
Target market
Middle class household
• Currently India has 31.4 million middle class
  households (160 million individuals).According
  to National Council for Applied Economic
  Research's (NCAER).
• In next five years India's middle class
  population to touch 267 million in 5 yrs
Positioning
Easy to make ,healthy to eat.
Promotion
• IMC tools that we choose
  * TV ads during family and comedy serials
• Online order from company website.
• Product placement in shows like khana-khazana , Diya
  aur baati hum ,Taarak Mehta Ka Ooltah Chashmah
  ,Pavitra Rishta.(subliminal conditioning)
• Print media – In top English and Hindi newspaper in
  form of advertorial.
Pricing

Cost of product is
  8999/- only.
Place
Metropolitan cities and where our distribution
  network exists.
• Mumbai
• Delhi
• Bangalore
• Pune
• Chennai
• Karnataka
Thanks

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consumer behaviour

  • 1. Consumer behavior AUDIO-VIDEO APPLIANCES LTD. SUBMITTED BY: DIVYA RAHUL RAJ SHRUTIKA RHYTHM NEHA NITIN
  • 2. Features /history • Rs. 2000 crore company • Home appliances and consumer electronics • Range of products- AC’s,refrigerators, television • good technology, installed capacity, market savvy • Competency- short time from conceptualizing a product to actually bringing it to the market, professional marketing team • Robust distribution network
  • 3. Indian consumers- today, yesterday and tomorrow • Less employment opportunities • Low per capita income • Save more • Signs of change in mid 80’s- tax rates to 50% from 97% • Then launch of maruti car-800, emergence of professional class, increase per capita income, household income, cable,Satellite,t.v. liberalisation follows,etc • Led to change in consumer behavior
  • 4. BUT….. Some local and global features- • Family • Thrift n frugality • Indian flavor • Advertising • Shopping habits
  • 5. Before and now…. • Saving • Quality of life • Urbanization • Consumer rights • New century men and women • Modern Indian child, modern Indian teenager
  • 6. Ques 1: Based on report and company’s core competence which new product seems to have maximum promise, why?
  • 7. Launch of product-2003 • Our product- WASHING MACHINE • Findings from the report- QUALITATIVE • Consumer behavior-People want reliability, efficient product, good value, high performance, product that compliments their lifestyle. • Willing to pay premium for products managing their life • Changing scenario- nuclear family, working women, increasing income, QUANTITATIVE • Increase in consuming urban population ( from 80.8 mn in 1994-95 to 157.4 mn in 2001-02) • projected growth of consumer durables • Consumption patterns- washing powder( from 625 mn in 2001-02 to 675 mn in 2006-07 expected penetration level per 1000 households) • Increase in amount spent on loan interest rates • Expected increase in washing machines- to 3.4 mn in 2006-07 from 2 mn in 2000-01
  • 8. Ques 2: What would be the plan to bring this product in terms of the 4 P’s. what should be the segment ,target and positioning of the product?
  • 9. Marketing Plan • Product- Washing Machine semi automatic and fully automatic in white, cream n grey color • Price- Rs.4500-10000 semi automatic Rs.13000-18000 fully automatic • Already have robust distributors with 20 years of experience • Promotion- through advertisement on TV • Segment to target- women in urban class age between 24-35 falling in income class of Rs.45000-215000 p.a. (consuming population)
  • 10. What type of product could be launched by company in 2013.discuss its marketing strategies .
  • 12. Rotimagic . New Product in market • Time saving • Convenient • Healthy • Size of mini-micro wave
  • 13. Problem catered and potential market Roti Making is Potential market- • Tedious • Stable of 800 million • Time-consuming Indians • Skillful task • Approximately 2.5 Other reasons are billion chappatis made • Busy schedules every day. • Working women population • Healthy food
  • 15. Target market Middle class household • Currently India has 31.4 million middle class households (160 million individuals).According to National Council for Applied Economic Research's (NCAER). • In next five years India's middle class population to touch 267 million in 5 yrs
  • 16. Positioning Easy to make ,healthy to eat.
  • 17. Promotion • IMC tools that we choose * TV ads during family and comedy serials • Online order from company website. • Product placement in shows like khana-khazana , Diya aur baati hum ,Taarak Mehta Ka Ooltah Chashmah ,Pavitra Rishta.(subliminal conditioning) • Print media – In top English and Hindi newspaper in form of advertorial.
  • 18. Pricing Cost of product is 8999/- only.
  • 19. Place Metropolitan cities and where our distribution network exists. • Mumbai • Delhi • Bangalore • Pune • Chennai • Karnataka