Personal Information
Organization / Workplace
Houston, TX United States
Industry
Telecom / Mobile
Website
www.specorp.com
Tags
call center reporting
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tablet pc
acd reporting
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wa
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performance management
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Presentations
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(29)Personal Information
Organization / Workplace
Houston, TX United States
Industry
Telecom / Mobile
Website
www.specorp.com
Tags
call center reporting
contact center reporting
call center wallboards
call center
call center metrics
contact center metrics
contact center
contact center dashboard
wallboards
dashboards
agent desktops
real time reporting
call
call center agents
unified contact center reporting
center
centers
best practices
call center analytics
unified reporting
desktops
metrics
contact center wallboards
call center dashboards
call center dashboard
spectrum corporation
web reports
best practices agent desktop wallboards
dashboard
call center desktops
spectrum
agent reporting
time
reporting
digital
signage
data
best practices call centers
agent wallboards
call center goals
call center scorecard
manager dashboard
contact center goals
contact center scorecard
agent metrics
smartphones
messages to agents
kpis
real
kpi's
screens
lcd
agent states
business intelligence
dashbaoards
desktop
micro data
macro data
reporting options
best practices contact center
best practices contact centers
best practices data collection
call centre dashboard
contact centre dashboard
contact center desktops
contact center agents
contact cent
contact center analytics
call cen
big data
call center mobile reporting
call center lcd screens
call center reports
manager metrics
dashboard metrics
supervisor metrics
digital signage
lobby screens
cafeteria signage
corporate communications
break room communications
con
agent
tablet pc
acd reporting
threshold analytics
wa
scorecards
call centers
messages
messages to agents
performance metrics
statistics
work at home agents
lcd screens
drill down
performance management
summary reports
performance
management
contact
reall
centre
messaging
displays
plasma
readerboards
See more