1. Service Delivery Transformation
Three more days to participate
Deloitte’s 2014 Global Outsourcing
and Insourcing Survey closes on
November 1
There is still time to participate in Deloitte's 2014 Global Outsourcing and Insourcing Survey, which is open until
Friday, November 1. Thank you to those of you who have already responded.Ifyou have not yet completed this year’s
survey, please respond now.
As a survey participant, you will receive:
An advance copy of the results ofDeloitte's 2014 Global Outsourcing and Insourcing Survey
An invitation to an exclusive webinar presentation to discuss the results and trends with other participants
A copy of Deloitte's 2012 Global Outsourcing and Insourcing Survey results and Deloitte's 2013 Global Shared
Services Survey results
Survey participants should be outsourcing and insourcing decision makers or executives who have responsibilityfor
managing outsourcing and insourcing relationships.If there are several executives within your organization responsible
for these activities, please feel free to forward the survey to them,as well.
Your individual responses will be treated as strictly confidential. The survey takes approximately25 minutes to
complete.Thank you in advance for taking the time to participate.
If you have any questions,please don'thesitate to contactme.
J Marc Mancher
Leader,U.S. Outsourcing Advisory Services
Principal,Deloitte Consulting LLP
jmancher@deloitte.com
+1 860 488 5071
As used in thisdocument, “Deloitte” meansDeloitteConsultingLLP, a subsidiary of Deloitte LLP. Please see www.deloitte.com/us/about for a
detailed descriptionof the legal structure of DeloitteLLP and itssubsidiaries.