INTRODUCTION When the economy is booming any salesperson can sell well but in a global economic slowdown a dynamic sales force is a great asset to the company. During a recession only those who have sharpened their Selling Skills will survive & thrive. The Successful Selling Skills workshop enables the participants to understand and explore the critical success factors of selling. WORKSHOP OBJECTIVES The workshop will leave the participants with an understanding of: • The Psychology and Principles of Selling • Building Trust and Rapport with your Customers • Making Effective Sales Presentations CONTENTS  The Psychology Of Selling  Selling in a Recession  Being Proactive  Developing a Selling Personality  Barriers to Effective Communication  Effective Listening Skills  Body Language  The Importance of the Approach  Hints on Making a Good First Impression  Tips on Effective Sales Presentations FOR WHOM? All executives of the organization who are involved in the Marketing/Sales of products or services and who want to sharpen their selling skills will find tremendous value from this workshop. METHODOLOGY This workshop is highly interactive, participative and experiential. The workshop takes place in an enthusiastic, warm and inspiring atmosphere using the most appropriate and interesting methods of training. Date : Saturday, August 8, 2009 Time: 9.30 a.m. to 5.00 p.m. Venue : Sahara Star (The Former Centaur Hotel), Nr. Domestic Airport, Vile Parle – E, Mumbai - 99 For details click: http://www.cexcellence.com/workshops.htm#sss

1. SUCCESSFUL SELLING SKILLS August 8, 2009 Venue: Sahara Star (Former Centaur Hotel) Conducted by Nikhil Desai International Speaker, Motivator & Trainer The Centre For Excellence

11. "The quality of a person's life is in direct proportion to their commitment to excellence, regardless of their chosen field of endeavor." -Vincent Lombardi