Carers information pack october 2012
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    Carers information pack october 2012 Carers information pack october 2012 Document Transcript

    • Stonham Birmingham Mental Health Carer Support Services| Edition 3 | October 2012 | www.homegroup.org.uk | https://bhammhcarer.homegroup.org.uk | E-mail: MHCarerService@homegroup.org.uk
    • World Mental Health Day www.who.int World Mental Health Day raises public awareness about mental health issues. The day promotes open discussion of mental disorders, and investments in prevention, promotion and treatment services. The treatment gap for mental, neurological and substance use disorders is formidable especially in poor resource countries. Mental Health refers to a broad array of activities Contact us… directly or indirectly related to the mental well- being component included in the WHOs definition of health: "A state of complete physical, mental and social well-being, and not merely the absence of Birmingham Mental Health Carer disease". It is related to the promotion of well- Support Services being, the prevention of mental disorders, and the treatment and rehabilitation of people affected by Unit 3, Holt Court North, Heneage mental disorders.Street West, Birmingham Science Park, Aston, B7 4AX Wednesday 10th October 2012 Tel: 0121 380 4949 Fax: 0121 380 4901 EmailMHCarerService@homegroup.org.uk annette.lewis@homegroup.org.uk This year the theme for the day is “Depression: A balkar.shoker@homegroup.org.uk Global Crisis”. Website Depression affects more than 350 million people of all ages, in all communities, and is a significanthttps://bhammhcarer.homegroup.org.uk contributor to the global burden of disease. Although there are known effective treatments for depression, access to treatment is a problem in most countries and in some countries fewer than 10% of those who need it receive such treatment.
    • Birmingham Mental Health Carers Client Involvement GroupThis Group is an opportunity for carers who currently or have formerlyaccessed the carers service and would like to have an impact on how theservice develops, lead on client activities and share their experiences withother carers.Topics up for discussion will include: PALS customer relations What carers want from one on one support sessions (Patient Advice and What carers would like from peer group meetings Liaison Service) Clients activities and fundraising Client involvement opportunities Can provide information Promotional events on a range of mentalAs well as many more key areas of the service. health matters, and liaison with all Trust servicesThe involvement of carers is crucial in helping us to deliver exceptionalservices that are designed around what you, our customers want now and inthe future. Monday to FridayThe group meets regularly and everyone is invited. Staff from the service will 8am to 8pmfacilitate this meeting and lunch will be provided.Venue - Birmingham Mental Health Carers Support Service, Stonham Regional ContactOffice, Unit 3, Holt Court North, Aston Science Park B7 4AXIf you would like more information about this event, please make contact 0800 953 0045either by phone on: 0121 380 4900 or email: MHCarerServive@homegroup.org.uk Textannette.lewis@homegroup.org.uk + balkar.shoker@homegroup.org.uk 07985883509 Positive Mental Health Group Email th Thursday 25 Oct 2.30pm – 4.30pm pals@bsmhft.nhs.uk Thursday 29th Nov Website: 2.30pm – 4.30pm www.bsmhft.nhs.uk Thursday 13th Dec 2.30pm – 4.30pm Please note that the PALS team is NOT a medical Venue; team. Friends Institutes, If you have an immediate 220 Moseley Road, health problem please Highgate, contact NHS Direct above Birmingham, or your GP B12 0DG Bus route 50 runs every few minutes from Birmingham City centre
    • FREE Training By Crossroads Care The purpose of the service is to provide Moving and Handling TRAINING and/or First Aid Training in the home, for family members and friends (carers) providing substantial and regular care for an Free of Charge adult or a child who has a disability, limiting long term illness, mental health problem, or frailty due to age, and who lives in Birmingham. Carers Rights Course to be held on Carers The objectives are as follows:- 1. To safeguard the health of carers, and those they care for. Rights Day 2nd2. To promote safer handling methods which will benefit both the October 2012 carer and the cared for, and improve carers’ confidence in their ability to care safely at home, for their relative or friend. If you would like to attend this3. To highlight issues faced by carers, and promote improvements course please contact the in services which should be made available to them. group On 07748 744 254 Or email kingstandingcarersgroup Monaco House @yahoo.com 118-156 Bristol Street Birmingham B5 7AS Telephone: 0121-622-0574 Email: info@mhcrossroads.co.ukCompliments, comments and complaintsStonham encourages compliments, comments and complaints from everyonewe work with and we welcome anything you have to say on how we do our jobPlease let us know what’s on your mind – everything helps us improve our service.Is this a? (Please tick): Compliment Comment Complaint Date ………………………………………………………………………………………………………………………………………………...………………………………………………………………………………………………………………………...You name and contact number (optional) ……………………………………………………………………….Are you? (Please tick): Client Carer Stakeholder Referrer Other
    • www.chinesebirmingham.org.uk Call: 0121 685 8510 Welcome to the Chinese Community Centre - BirminghamThe Chinese Community Centre in Birmingham is a place where people come together to learn, share and offeropportunities for the well being, social care and cultural enrichment of others.With the dedicated support of over 60 volunteers and the hard work of a small core of staff, we provide a variety ofprogrammes in:  Supporting Communities  Cultural Connections  Business ServicesOur vision for the next 5 years is to continue on the path of becoming a vibrant hub that contributes to the cultural,civic and business life of Birmingham and the West Midlands. We will be building a national advice and advocacyonline service for people whose opportunities are limited due to language barriers, poor health or having to care forthose who are ill or disabled. We also aim to become a centre of excellence in the research and development of publicpolicies to meet the health, mental health and social care needs of disadvantaged and vulnerable groups.The Chinese Community Centre Birmingham is a registered charity no. 1076290 and a Company Limited by Guarantee. Walking Walks for Varies. Visit places Saturdays. Free - excluding travel expenses Group Chinese of interest such as During the speaking service museums, attend months of users seasonal events April to October from 10:00 to 14:00 approx. Carers Varies Varies Every last Depending on activity Monthly Thursday of Activity each month Monthly Provide learning CCC-B Every first Free. Lunch: carers £3.50, Health Forum platform for Friday of each public: £4.50 personal month wellbeing between 10:30 - 13:30
    • Carers Advocacy Service (Birmingham)CEA Card The CEA Card is a national concessionary card Do you offer care and support to developed by the Cinema Exhibitors’ Association for an adult living in Birmingham? UK cinemas in order to allow people with disabilities to obtain one free ticket for a person accompanying Does helping a friend, neighbour them to the cinema (The Carer). or family member have a significant impact on your life? To apply for the card, you will need to meet one or both of the following criteria: Advocacy supports you to speak out and express your views and feelings a) Be in receipt of the disability living allowance or about being a carer. An adult carer is attendance allowance; someone aged 18+ who provides support for a relative, partner, friend, b) Be a registered blind person. or neighbour who is 18 or older and would not be able to manage The aim of the CEA Card is to provide a consistent without their help. voluntary approach to the provision ofcomplimentary tickets for people with disabilities. In Advocacy can help to ensure your the past this was done on a site-by site-basis. rights are upheld, that your voice is Around 90 per cent of UK cinemas are supporting heard, and that you are involved inthe scheme from the large national chains to smaller the decisions that affect your life. independent operators. Ring 0845 123 1292 for details or visit www.ceacard.co.uk This is a free service for adult carers who look after an adult in This card will cost you around £5.50 Birmingham. Opening times: Mon - Fri 9am – 5pm SHOUT is an annual LGBT Cultural and Community Festival developed and Helpline: 0800 29 49 490 managed by Birmingham LGBT. This inclusive and distinctive festival develops talent and encourages participation. 2011′s festival featured over 50 separate events and performances delivered by Organisation Detailsover 100 artists and performers, including 17 films, 5 visualarts shows, 5 talks, 3 theatre shows, 15 performances and 7 169 Newhall Streetcommunity events.Now moving into its fourth year, SHOUT boasts a wealth of Birminghamactivity, bringing internationally acclaimed artists to the cityand providing local producers with a unique opportunity to B3 1SWbe part of a number of commissioned projects.The varied programme of visual arts, film, theatre, music,performance, literature and community activities aimed to 0121 212 1727promote the diversity of the city’s lesbian, gay, bisexual andtransgender communities whilst consolidating Birmingham’sdeveloping role as an LGBT tourist destination. birmingham@carersadvocacy.orgSee www.shoutfestival.co.uk for details.
    • Birmingham Mind Carers Group Tuesdays 11.30am – 12.30pm Stockland Green Methodist Tel numbers: 0121 622 0571 or 0121 622 0572 Church Core Values For the Carer For those you care We will meet at forCrossroads considers that Carers should be Stockland Green A drop-in coffeeentitled to practical support to reduce the Methodist Church Café, morning at located opposite Beechcroft Centre stress of caring, giving Carers time to be 11.30am – Birmingham Mind’s themselves. Beechcroft Centre 12.30pm We Can Provide... People who look after others benefit from meeting with people in a similar situation. Personal care - during the daytime, TIME-4-U and Stonham Carers Service evening, weekends or overnight. will be working together to offer Carers respite, mutual support and practical information via Carers Support to get out and about. Groups/Services situated across Birmingham. Advocacy when accessing other Contact Jess on 0121 237 3761 or services. Jo on 0121 380 4949 to find out more Support through periods of change and beyond bereavement. A service planned and delivered to meet your own particular needs. Carers Rights Day 30th November 2012 Carers Rights Day is organised by Carers UK, an organisation that works closely with DWP to ensure that carers receive the advice, benefits and services they are entitled to. This year Carers Rights Day will be on Friday 30 November 2012 For more information you can go to the Carers UK Website: www.carersuk.org 0121 355 1006
    • (As featured in the Carers Centre Newsletter)Why have a funeral plan? Benjamin Franklin once said: “The only things certain in life aredeath and taxes” In the current economy both are expensive. It’s always good to plan aheadfor yourself or perhaps a loved one you are caring for. Many people are concerned about therising costs of funerals and Age Concern Birmingham can help.Some people consider taking out life assurance products gambling on the sum assured beingenough to cover the price of a funeral. Our funeral plan products are guaranteed to cover allyour funeral director’s services prices even if they increase in the future.Why not talk to us about what a Funeral plan can do for you? We are happy to provide a noobligation quote and our friendly Age Concern Birmingham staff are even able to visit you andexplain how Funeral Plans work in the comfort and privacy of your own home.To book a visit to discuss Funeral plans please call 0121 748 5819 orEmail info@ageconcernbirmingham.org.uk to make an appointmentDo you have an email address?If so you could help us save money and the environment!Please complete below to receive your Stonham Carers Information Packelectronically.Or email us at MHCarerService@homegroup.org.ukName ………………………………………………………...Email Address ………………………………………………Events and activitiesWe know that you are committed to your caring role but we believe that carers also havea right to a life of their own and that you need to maintain a balance between your caringresponsibilities and any leisure or social activities you would like to pursue. This shouldbe taken into account during our assessment of your needs as a carer.
    • Free Courses run by MIND How to contact us Tel: 0121 237 3761 Mob: 0780 113 0609 Email patriciacox@birminghammind.org jyotigogna@birminghammind.orgTo find out more or arrange an appointment to discuss the courses and discover what elseBirmingham Mind has to offer contact us at the above number.Or why not come to an information afternoon at our Beechcroft Centre any Tuesdaybetween 1.30 - 4pm. Here you will be offered support to establish whether these and otherBirmingham Mind activities will be of benefit to you.Beechcroft, 501 Slade Road, Erdington B23 7JGBus Routes: 65 to Slade Road, 11 to Reservoir RoadCourse Venues are:New Heights Café, 108 Warren Farm Road Kingstanding, B44 0QNBus Routes: 33 to Warren Farm Road, 28a to Hawthorn RoadSouth Aston United Reformed ChurchUpper Sutton Street, Aston, B6 5BNBus Routes: 65 to Aston Road/Lichfield Road, 8 to Park Lane Anxiety and Depression Coping Skills Course – 8 weeks Each week we will cover a different topic and practice a simple relaxation technique. The course will encourage you to: Gain a better understanding of what depression and anxiety are and some of the causes Look at the effect your thoughts have on your feelings and how to begin to challenge these Explore a variety of techniques to help you deal more effectively with problems, sleep issues, self esteem and assertiveness difficulties Look at the effects of diet and exercise on mood, and some simple changes you can make. Self Esteem and Confidence Building Course – 6 weeks This course will use a variety of techniques to help you explore and improve the way you see and feel about yourself. The course will encourage you to: Look at the effect of negative thinking on your behaviour Explore ways to use body language to your advantage Learn to say what you want and negotiate with others Try out basic assertiveness skills, learn how to say no effectively, and handle criticism Take opportunities to set goals and begin to take control of your life Value yourself.
    • Carers Emergency Response ServiceIn the event of an emergencyThe CERS team will work with the Carer and the personthey care for, to mutually agree a Contingency Plan which wouldinclude details of what they would like to happen in the event ofAn emergency. CERS would then put the plan into action.You have to be registered with CERS to access the service.For More Information and to Register Please Contact:0845 468 1338 or email: info@cers.org.ukThis service is free of charge. Information in other languages A Resource for carers for whom English is not their first language Carers UK adviceline Our adviceline can advise carers on a wide range of issues from benefit checks to accessing practical help. Appointments with a translator can be booked. Our freephone number is 0808 808 7777 and we are open on Wednesday and Thursday 10am -12pm and 2pm - 4pm. Our advisers can also be contacted through typetalk during these hours. Google Translate Google has a toolbar that can translate any of these website pages into a wide range of languages. To install the tool and find out more visit http://translate.google.com/translate_tools
    • Carers Break Grant schemeCarers Break Grants are payments of £250 provided by Birmingham City Council. Carers can only geta grant once every two years and the person they care for must live in Birmingham.Who can apply?In order for a carer to apply for a grant the person they care for must:• Be over 18 years of age• Be resident within the City of BirminghamWe also ask carers to send proof that they are providing ‘regular and substantial care’.A carer is providing ‘regular and substantial care’ when caring has:• A significant impact on their day to day life;• Takes up their time and energy and• Is negatively effecting their physical or emotional healthFor further information, please contact us:Phone 0121 303 4044Email: CarersBreakGrant@birmingham.gov.ukWeb: www.birmingham.gov.uk/carer-info Tai Chi is wonderful way of achieving peace and tranquillity and is a good defence against the emotional stresses and physical stra ins of life. Stonham Birmingham Mental Health Carer Support Service and the Birmingham Tai Chi Club will be offering free taster sessions around the City to carers and support staff in the Birmingham area soon. Please contact the Gateway Team on 0121 380 4949 to register your interest.
    • Introduction to Meditation & Buddhism Courses (Info taken off their website)Buddhism is a path of practice and spiritual development leading to Insight into the true nature of reality.Buddhist practices like meditation are a means of changing yourself in order to develop the qualities ofawareness, kindness and wisdom. The experience developed within the Buddhist tradition over thousands ofyears has created an incomparable resource for all those who wish to follow a path – a path which ultimatelyculminates in Enlightenment or Buddhahood. An enlightened being sees the nature of reality absolutelyclearly, just as it is, and lives fully and naturally in accordance with that vision. This is the goal of the Buddhistspiritual life, representing the end of suffering for anyone who attains it.Upcoming introductory courses on Tuesday and Thursday evenings, no need to book, you can just turn up onthe first evening of the course:Tuesday evenings, 7.30-9.45pmNext course:4th September – 2nd October (5 weeks)Thursday evenings, 7.30-9.45pmNext course:6th September – 4th October (5 weeks)Frequently asked questionsHow much does it cost?We do not charge for our classes – but donations to help keep the Centre running are always needed andwelcome. As a guideline, we would suggest £5-£10 for evening classes, and less for the shorter Wednesdaylunchtime class.Do I need to book?No need to book for the courses, you can just turn up on the first evening of the course.What should I wear?You don’t need any special clothes for meditation, just wear comfortable clothing.What do I need to bring?You don’t need to bring anything to the class; we have meditation cushions and stools, and will give advice onsitting posture as part of the meditation session.Do I need any previous experience of meditation?No, the introductory courses and learn to meditate sessions are suitable for complete beginners.Any more questions? Please e-mail us: info@birminghambuddhistcentre.org.uk
    • The Carers CentreBirmingham Carers Centre provides support, information and advice to people who care for friends and family with disabilities. Support Workers based at the Centre provide support to Carers on all issues related to theircaring role. Enquiries range from social services, equipment, finance, care homes, holidays and leisure, to home care and many more. Support Workers provide Carers with information on topics, factsheets listing specialistorganisations, provide advice, free benefits checks and signpost to specialist organisations where necessary. We also provide a listening ear to any Carer who needs to offload. We respect all contacts received from Carers, keep them informed at all times with their enquiries, and maintain all aspects of confidentiality. Carers can contact the service by either: Calling the Carers Helpline on 0121 262 3033 Dropping into the Birmingham Carers Centre, 198 Corporation Street, Birmingham B4 6Q Monday - Friday 9.00am - 4.30pm Emailing: helpline@birminghamcarerscentre.org.uk Attending one of our special events Events at the Carers Centre various events and groups are held at the centre on a regular basis. All Carers are welcome, please bring along the person you care for or a friend. Please check the ‘What’s On’ calendar for up to date information on our:Coffee Mornings, information events and sessions, Carers training, Carers outings and activity sessions Future Events for Carers Craft and art workshops as well as Thai Chi, extend exercise and yoga classes are currently being Planned for Carers
    • Patients, volunteers and staff are invited to a range of thought-provoking talks about emotional health as part of theTrust’s World Mental Health Day celebrations on Wednesday 10 October 2012.World Mental Health Day is an annual event organised by the World Health Organisation to raise public awareness ofmental health issues and promote open discussion of mental disorders. This year’s theme is Emotional Health &Wellbeing and at QEHB, the particular focus will be the care needs of patients receiving treatment in the hospitalsetting.The day will include a number of interactive sessions in the QEHB Education Centre from 09:00 to showcase work withinthe hospital and the work carried out by our partners in community settings. Patients and staff can listen to engagingand interesting presentations about looking after our own emotional health and responding to mental health needs ofpatients. Paul Jenkins OBE, Chief Executive of Rethink Mental Illness, will deliver the keynote lecture.As part of this year’s celebrations, the QEHB Clinical Education Team have partnered the Chaplaincy team to organisethe annual chaplaincy lecture at the University of Birmingham.Rebecca Crane, Director of Mindfulness Research & Practice at Bangor University, will be presenting on the topic‘Wellbeing, health & mindfulness in society’. Rebecca, a leading expert and published author in the field of mindfulness,will be joining the World Mental Health Day celebrations at QEHB before moving on to give her presentation at StFrancis Hall, University of Birmingham at 15:00.To book you seats for World Mental Health Day talks (09:00 – 14:30, Lecture Theatre 3, Education Centre, QEHB), pleasecontact Susan Breckles:Email: Susan.Breckles@uhb.nhs.ukFor more information and to reserve seats for the lecture by Rebecca Crane at St Francis Hall, University of Birmingham(15:00 start) please contact Keith Munnings, University Chaplain:Email: chaplaincylecture@contacts.bham.ac.ukSandwell and West Birmingham NHS Hospitals TrustPatient Advice & Liaison Service Ground Floor Birmingham Treatment Centre Dudley Road CityHospital Winson Green Birmingham B18 7QHStonham will be having a stand as part of World Mental Health Day on the 10th October atBirmingham & Solihull PCT based on the Ground Floor signposted Patient Support Centre atCity Hospital Birmingham Treatment Centre. 10am – 4pm
    • Stonham Birmingham Mental Health Carers Support Service In Partnership with the Mental Health Foundation We will be hosting an Information Stand on Wednesday 10th October 2012 World Mental Health Day 2012 World Mental Health Day Theme DEPRESSION: A GLOBAL CRISIS 10am to 3pm It will give you an opportunity to chat to a member of our team About Carers Services Carers Rights as well as Mental Health Our stand will be at the Birmingham Treatment Centre Dudley Road Birmingham West Midlands B18 7QHTalking about Mental Health:To talk to Birmingham Mental Health Carers contact us on: 0121 380 4949
    • Taking care of yourself as a carerCarers save the country a massive £119 billion every year - they are a hidden army.As a result of caring, 10% of carers have high blood pressure, 20% have a back injury and a greatmany suffer with anxiety and stress related illnesses. Whilst caring can be very rewarding, manycarers feel extremely isolated, lonely, exhausted and frustrated in their caring role and need tounderstand that they are not alone – there are many other people in the same positionIt is essential that carers take care of themselves, both physically and emotionally, and there aremany ways that you can do this.Stonham can provide many and varied opportunities for carers across the county to get together formutual support, take breaks, attend a range of groups, go on day trips and offer information andadvice on a wide range of issues such as benefits, mental health, first aid, manual handling andsafe caring.Carers and the law - your rightsYou may not realise, but as a carer you do have rights. The following Acts are the main ones relatingto carers:Carers (Recognition and Services) Act 1995Carers of all ages have a right to their own carer’s assessment to discuss their ability to care andwillingness to continue caring, and to identify what support they need.Carers and Disabled Children’s Act 2000Carers over the age of 16 who provide regular and substantial care can be assessed for services intheir own right such as direct payments and breaks.Children Act 1989This particularly relates to young carers who can be assessed as a ‘Child in Need’ and have anassessment of their caring needs. A whole family assessment can also be undertaken.Work and Families Act 2006This Act gives parents the right to request flexible workingCarers Equal Opportunities Act 2004 and Equality Act 2010Carers have a right to their own assessment which will take into account their wish to take up, orremain in education, training or employment and leisure activities. The new Equality Act protectsboth the cared-for person and the carer from discrimination ‘by association’ when asking for andreceiving goods and services, shopping and travelling.Learning As a carer you mayAs a carer it is important to have your own interests andmake time to pursue them when you can. Some colleges want to make surerun courses for carers in informal environments where you that you arecan find a study programme to suit your learning styles,caring role and personal aims. Reductions to carers on equipped tobenefits may be available. Visit your local college forinformation or the direct.gov website provide the bestwww.birmingham.gov.uk for information on help possibleworking and employment.
    • Lasting Power of Attorney If you are aIf you are a carer you may want to consider talking with the person carer youyou care for about obtaining a Lasting Power of Attorney (LPA).An LPA is a legal document. It allows them to appoint someone may want to(over the age of 18) that they trust as an ‘attorney’ to make decisionson their behalf when they no longer wish to or when they lack the considermental capacity to do so. Someone can lack mental capacity if theyhave an injury, disorder or condition that affects the way their mind talking withworks. This could mean they have difficulty making decisions all of thetime or that it might take them a long time to make a decision. the person you care forThere are two different types of LastingPower of Attorney: about• Health and Welfare Lasting Power of Attorney (LPA) obtaining a• Property and Financial affairs Lasting Power of Attorney. lasting PowerThe cared-for person can give specific instructions regarding any futurehealth treatment (personal welfare LPA), as well as financial matters of attorney(financial LPA). The amount of power can be limited to certain partsof their affairs, for example they may want to exclude sale of their (LPA)house from your power. For more advice on LPA, you can contactyour nearest CAB or visit www.birmingham.gov.ukCarers and employmentYou may be considering giving up work so that you can continue to As a carercare, or you may find you cannot work because of the time youspend caring. Your role as a carer may have ended and you may be you havelooking for work. No two carers are the same and caring can beunpredictable. statutoryCaring and working rights atProblems you could face as a carer when working may include: work to• Stress and anxiety from constantly juggling work and care• Tiredness and having to cope with little or broken sleep help you• Isolation because you have no time to go out and socialise• Feeling that your colleagues think you are not committed to your meet the paid work• Organising care for the person you look after whilst you are at work needs of However, the benefits of being able to work may include:• Improved finances now and in the future caring and• Increased self-esteem• Better social networks working
    • Date; Tues 23rd October 2012 - Conference Room Wed 24th October 2012 - Board Room Time; 11am – 3pm Where; Stonham Homegroup Workshop; Mental health First Aid Facilitator; Owen Harris – CDW Company; MIND - In partnership with the Cohesion programme Note; Lunch will be provided Please inform us if there are any dietary needsWe are hosting several Carers’ events at Stonham Home GroupDeadline for booking the Mental Health First Aid Course will be Friday 19th OctoberCarer’s event booking form;I …………………………………………………………………...........................Would like to attend the Carer’s event for “Mental Health First Aid” onTuesday 23rd October 2012 (Conference Room) and Wednesday 24thOctober 2012 (Board Room) 11am – 3pmPlease indicate below any dietary needs………………………………………………………………….….. ………….…..……………………………………………………………………………………....
    • What to do in an emergencyEmergency Duty Service (EDT) Birmingham PoliceFor out of hours number Emergency Calls 9990121 675 4806 Non-emergency calls 101Including:- Weekdays (Monday toThursday) – before 8.45 a.m. and after CERS Carers Emergency Response5:15pm Weekends – after 4.15 pm on Fridayto 8.45am on Monday Available all Bank SchemeHolidays The Carers Emergency Response Service is awww.birmingham.gov.uk/edt specialist service which, in the event of an emergency, provides support to carers andGP Out-of-hours Service those that they care for in their own home.The Badger The main aim of the service is to give carers0121 766 2170 Peace of Mind so that they can go about their daily lives in the knowledge that should anwww.badger-group.com emergency arise the person they care for will be looked after. 0121 622 5521NHS DirectFor 24 hour information and advice on health Housing Emergency Numbersissues 365 days a yearCalls cost 5p from a BT landline and mobiles Street Intervention Team - is made up ofmay be considerably more outreach workers who provide a support serviceTel: 0845 4647 to rough sleepers: 0345 60 20 533www.nhsdirect.nhs.uk The following organisations offer round-the- clock servicesSamaritans24 hour confidential and non- Birmingham City Council Careline -judgemental telephone listening support 0121 303 4205Tel: 08457 909090 www.birmingham.gov.ukFor hearing aid users:Tel: 08457 909192 National Missing Persons Helplinewww.samaritans.org 0500 70 07 00PALS Message Home - 0800 70 07 40Patient Advice and Liaison ServiceFor support and information to patients, St. Basils Helpline :– 0800 056 4034families and carers (men) and 0800 068 7499 (women)Tel: 0800 389 7671(24hr free phone) Domestic Violence Helplinewww.pals.nhs.uk 0121 685 8550
    • Financial information TheThe government provides a variety of benefitsfor both you and the person you care for and governmentyou should not be reluctant to claim them.As a carer you may be entitled to: provides a• Carers allowance• Carers premium variety of• Income support benefits for• Housing benefit and council tax benefit• Working tax credit and child tax credit both you andThe welfare benefits system is complicated andif you plan to claim it is important to speak to the person youan advice service first as your claim for benefitsmay affect the benefits for the person you care care for andfor.If you care for someone who would be entitled you should notto support, whether or not they choose to take be reluctant toup that support, then you can ask for someonefrom the Birmingham Council ‘Financial Benefits claim themTeam’ to carry out a financial benefits check.A young carer has the same rights as othercarers under the NHS Community Care Act1990 and he/she is entitled to an assessment Having a breakof needs. is more likelySandwich Carers to help youMore and more parents are juggling looking after young cope withchildren with caring for older or disabled loved ones –which is sometimes called ‘sandwich caring.’ caring and give you necessaryCarers UK and Employers for Carers are conducting thispiece of research to better understand the extra time forpressure these multiple caring responsibilities have onfamilies. yourself, timeTo find out more or to take part in the survey visit: to rechargewww.surveymonkey.com/s/sandwich_caring your batteries
    • Contact Beverley Walker: Bev.walker@creativesupport.org.ukHeart of Birmingham Hub and Spoke Service Program 64 Water Street, Birmingham, B3 1HPEstablished in 1991, Creative Support enjoys a growing national reputation as a specialist provider of mentalhealth and learning disability services including: supported living, home care, innovative day services,outreach services, rehabilitation and home care.Our approach to building strategic partnerships within the community means we successfully forgepartnerships with agencies and purchasers who share Creative Supports vision for developing high qualityservices for people with mental health needs.What we do:Provide trusting and therapeutic relationships, working within the recovery model to encourage positivemental health and coping skills. We provide various talking therapies as part of our Recovery and Wellbeingprogramme and Individual Personal Development plans. Provide support to members to enhance quality oflife and enjoy opportunities. Provide IT training and development, along with internet to enable full access touniversal services and employment opportunities. Encourage social inclusion by providing information andsupport of all wider community events and projects. Provide support and access for hard to reach groupswith outreach work. Provide a weekly programme of social drop-ins, fitness activities, community events, andemployment sessions, benefit advice and support groups. Provide Music for Wellbeing sessions in our fullyequipped music studio. This programme encourages members to use music as a release and a recovery copingmethod.Who can access the service?Our services are available to any adult of working age (18- 65) with a recognised mental illness who isregistered with a Birmingham G.P. We will be unable to accept referrals for individuals who do not meet thiscriteria. Members will be free to attend any of our Hub and Spoke day services which best suits themregardless of address.Referral pathwaysThe response time from receipt of referral is 7 working days. We accept referrals from Primary and Secondarycare providers, Voluntary and Independent organisations as well as self referrals from people with a clinicaldiagnoses and who are registered with a local GP. We welcome referrals from individuals from BMEcommunities, travelling families, refugees and people under 35, although this is not an exhaustive list as werecognise that Birmingham is on of the most culturally diverse cities in the UK.What support is provided?The Patient Survey, completed over a 2year period highlights that over 65% of service users find activitiesprovided by days centre are very useful, with a further 30% stating they found them useful to a certain extent.Using these figures the Hub & Spoke Service will provide a focused program of activities and support groupsto ensure members keep this positive structure in the service.We use a recovery star model to enable our service users to live a meaningful life. We provide psychologicallyminded support for service users using a Cognitive Behavioural Approach We will signpost and supportindividuals to access education, training and employment opportunities. There will also be opportunities formembers to volunteer at the services. As well as our hubs we have “Spokes” which are groups or activitiesthat are based within the community. Many of these will be user led, with on-going support and resourcesfrom our Support Time Recovery staff. Some of these community groups include 5-a-side football,Mens/Womens groups, Social Groups and Physical Wellbeing.
    • Contact Beverley Walker: bev.walker@creativesupport.org.uk South Birmingham Hub & Spoke Service Program 888-890 Bristol Road, South Northfield, B31 2NSMonday Tuesday Wednesday Thursday Friday Saturday10.30 Creative Activity 10.00 Relaxation 10.00 Music for 10.30 Cooking & health 10.00 RIVET group 10.00 Drop in socialisingto Group to to wellbeing to & wellbeing to to & signposting12.00 12.00 12.00 12.00 12.00 15.00 information13.00 Physical wellbeing 13.00 Sewing & textile 12.45 Voices group / 12.30 Learn relaxation 11.00 Personal support 12.00 Football groupto & healthy living to group to peer support to techniques to to & goal setting (by to15.00 Group 14.00 13.45 group 13.00 benefit wellbeing 12.00 appt only) 14.0014.00 Reading for 13.15 Support group 13.30 Drop in social 12.30 Stress & anxiety 12.30 Community group Due to open on Tuesdayto wellbeing to wellbeing & to group to management to 23rd October 201214.45 14.45 managing 14.45 13.30 15.00 mental health15.00 Creative writing 13.30 Coffee & 13.00 Gardening group 14.00 Relationship 13.00 Carers groupto to community to to support group to16.00 14.30 awareness 15.45 15.00 15.00 session13.30 13.30 Info afternoon & 15.00 Women’s 14.30 Faith, spirituality & 12.00 i.T for beginnersto Drop in service to assessments to activity group to mental health to16.00 Service User & 18.00 support 17.00 15.30 14.00 volunteer led Signposting service14.00 Personal support 13.00 Person centred 15.00 Personal support & 14.00 Men’s health &to & goal setting to planning (appt to goal setting to wellbeing sessions16.00 Individual sessions 15.45 only) 16.45 Individual sessions 16.0017.00 Social support Volunteer training 14.00 Confidenceto group (once a month) to building group19.00 15.00
    • List of Carers Groups in Birmingham Group Venue Address Type of Frequency When Contact Group Carers Kinmos Centre Mixed 1st Friday of 5th October Karen Group 1 High Street Group Every Month 12pm – Deamer Kings Heath 2pm 07713 385 B14 7AR 888 Handsworth Fire Hear for Station 41 Carers 1st & 3rd 4th October Samantha You Rookery Road Group Thursday of 10am – Bricknell Handsworth the Month 12.00 0771 B21 9QU 3385892 Hazelwell Street Stirchley Stirchley Mixed 3rd Thursday 18th Karen Carers Birmingham Group of Every October Deamer Group B30 2JX Month 11am – 07713 385 2pm 888 Wellbeing Carer’s CentreInformation 198 Corporation Carer’s 2nd Tuesday 9th October Samantha Guidance Street, group of Every 1pm – 3pm Bricknell Sessions Birmingham – Month 0771 (venue to change) 3385892 W.I.G.S Stechford The Stechford Last Monday 29th Joanne Davies Carers Club Social of Every October 0121 380 Group 7 Victoria Street, Group Month 7pm - 9pm 4949 Stechford Sure Start Centre, October 16th 16th & 30th Samantha Ladies 80 Anthony Road, & 30th October Bricknell Female Active Alum Rock, carers November 10.30 – 0771 Focus Birmingham 13th & 27th 12.30 3385892L.A.F. Group December 18thNewbridge 130 Hob Moor Last House Road, Carers with Wednesday 6pm – 8pm Mick BrownIn-patient Small Heath, Patients in of Month 24th 07713 385 Group Birmingham Hospital October 893
    • Group Venue Address Type of Frequency When Contact Group Sutton Community Hub Mixed Last Thursday 25th October Mick BrownCarers Group Farthing Lane, Group of Every 6pm – 8pm 07713 385 893 Sutton Coldfield MonthNew-Heights New Heights St Weekly 10 - 12 Joanne Davies Drop in Johns Centre Mixed Every 3 hours 0121 380 4949 Warren Farm Road, Group ThursdayArts & crafts Kingstanding Morning Group B44 0QN Phoenix Phoenix Centre, Carers Weekly 11am – 1pm Mick Brown Centre Harrison Road, Clinical Every 07713 385 893 Drop – In (off Erdington Drop - In Wednesday 2 hours Joanne Davies High Street) 0121 380 4949 Erdington 610 Group 610 Club Carers To Be To be Mick Brown 610 Kingstanding Group Re-launched Confirmed 07713 385 893 Road, Kingstanding SoonCarers Drop New Weekly 2pm – In Community Hub Mixed Every other 3.30pm Joanne Davies Group Farthing Lane, Group Tuesday 2 hours 0121 380 4949 Sutton Coldfield Stockland Green Methodist Church Carers Weekly Joanne Davies Slade Rd, Group 11 – 12.30 0121 380 4949 Time 4U Every Tuesday Erdington 2 hoursCarers Group B23 7JH Kings Heath Park Carers Vicarage Road Walking Second Friday 10am - 11am Karen Deamer Walking Kings Heath Group of every 07713 385 888 Group Birmingham, B14 Month 7TQ
    • Stonham Regional Office, Unit 3, Holt Court North, Heneage Street West, Aston Science Park, Birmingham B7 4AX 0121 380 4949
    • Hear for You Carers Drop in Support ServiceTailored for carers of people with mental health illnesses One-to-one support Information and advice Focus Groups Guest Speakers Social activities October 4TH & 18TH; November 1ST & 15TH; December 6TH& 20TH 10am-12pm Handsworth Community Fire Station 41 Rookery Road Handsworth Birmingham B21 9QU For information on the group please callSamantha Bricknell at Stonham Home Group, Birmingham Mental Health Carer Support Service 0121 380 4949/ 07713 385892
    • W.I.G.S Wellbeing, Information and Guidance Sessions Birmingham Mental Health Carer Support Service is here to offer support, information and advice for carers on issues such as; health, housing, benefits, employment and education.We aim to promote health and wellbeing through the sessions andwork with a range of services to provide up to date information and guidance. We are currently offering Get Into Reading; a social outreachproject that uses literature to maintain and improve Mental Healthand Wellbeing. It involves reading of short stories, poems and any other relevant literature. The aim is to engage members of the group with reading, discussing and socialising. The goal is toimprove and promote wellbeing. The readings sessions are done in a relaxed and friendly atmosphere to gain full participation. October 9TH, November 13TH & December 11TH 1pm-3pm Carers Centre 198 Corporation Street Birmingham B4 6QB For information on the group please call Samantha Bricknell at Stonham Home Group Birmingham Mental Health Carer Support Service 0121 380 4949/ 07713 385892 or Uroy Kelly 07801130660
    • L.A.F GROUP (Ladies Active Focus Group)Female group for carers of people with a mental health illness Activities and day’s out Light Exercise Relaxation Guest speakers October 16th and 30th, November 13th and 27th and December 18th 10am-12.30pm Sure Start Centre 80 Anthony Road Alum Rock B8 3AA For information on the group please callSamantha Bricknell at Stonham Home Group Birmingham Mental Health Carer Support Service 0121 380 4949/ 07713 385892
    • If you’re aged 11-14 and think you may be a carer then come to our Young Carers Club!We provide information and activities to help explore being a young carer! Launch: Tuesday 23rd October 2.00pm - 4.00pm Then: 29th October & 5th, 12th, 19th, 26th November Time: 4.30pm - 6.30pm At: Glebe Farm Community Centre, Glebe Farm Road, Birmingham B33 9ND Do you need some time for you? Do you want to spend some time with others who understand? 0121 380 4949 https://bhammhcarer.homegroup.org. uk
    • At the St. John’s Centre, Warren Farm RoadEvery Thursday (starting 11th October) 10AM– 12PM For more information call Stonham Birmingham Mental Health Carer Support on 0121 380 4949 or just turn up on the day
    • Stonham Carer ServicesPlease use for your Unit 3, Holt Court North Heneage Street Westcomments, feedback or Birmingham Science Park Aston, B7 4AXcomplaints & return to…