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UX India Conference Unlearning Process
Am I relevant?
Design Principles
1. “Vu Ja De”
???
2.Lower bar of sketching
Less makes more.
3.Work out loud
Think.Show.Talk
4.Tell stories
Characters. Goal. Context. Interaction. Result.
About Numbers
Numbers are used for
security. It does not
maximize a user’s
experience
What’s in it for me?
What’s in it for me?
The usability factor is rational or emotional - but the
customer has to see it.
Understanding the
Fogg’s Behavior Model
“Human beings are
inherently lazy”
“Human beings are
inherently lazy”
B=MAT
Trigger

Ability

Motivation
Trigger

Ability

Motivation
Motivation

Ability

Sensation is a core motivation

Trigger
Motivation

Ability

Anticipation is a core motivation

Trigger
Motivation

Ability

Social Cohesion is a core motivation

Trigger
Motivation

Ability

Increase ability by
simplifying target
behavior

Trigger

T
Motivation

Ability

Increase ability by
simplifying target
behavior

Trigger

T
Motivation

Ability

Simple
Complex

Trigger
Motivation

Ability

Trigger

T
Motivation

Ability

Trigger

Triggers can lead to a
chain of desired
behaviors

T
Motivation

Ability

Trigger
Motivation

Ability

Trigger

- Map out the bahvior chains you need
- Figure out how to get people to do the first
behavior
- If people don’t naturally take the next step in the
chain, then figure out how to get the next step
to happen.
Step by step.
References
- www.behaviormodel.org
Was I relevant?

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UX India Conference - Unlearning Process