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30 Tuna
                                                                                                                 Seafood International, March 2009
                                                                                                                                      intrafish.com




    Super tuna
    offers cool savings
Ben DiPietro                                     super-frozen, and 90 percent of Uoriki’s tuna     “Japanese consumers probably




W
                                                 business in Japan involves super-frozen prod-
                 ith the restaurant industry     ucts. Japanese consumers are known to have
                                                                                                   are the most difficult seafood
                 suffering as much as any sec-   sophisticated palates when it comes to sea-       consumers in the world, they’re
                 tor from the global economic    food, and the fact they accept super-frozen is    certainly the most educated. We
                 downturn, eateries are look-    a strong endorsement of its quality and taste,    have seafood markets where we
                 ing hard to find cost savings   said McNicholas.
wherever they can be found.
                                                                                                   do $50,000 (€39,000) a day in
   This is creating great opportunities in the   Tough crowd                                       seafood and there are supermar-
United States for super-frozen tuna, which          “Japanese consumers probably are the most      kets in the U.S. who would love to
until now has suffered from the stigma of hav-   difficult seafood consumers in the world,         do $50,000 a quarter.”
ing the word “frozen” in its name, even though   they’re certainly the most educated. We           Michael McNicholas, sales and
it has nothing in common with the frozen         have seafood markets where we do $50,000
seafood that makes chefs cringe when they are    (€39,000) a day in seafood and there are su-      marketing executive at Uoriki
asked to buy it instead of fresh fish.           permarkets in the U.S. who would love to do       Fresh Inc.
   “There’s a natural negative perception of     $50,000 a quarter,” he said. “The fact we’re
frozen in the United States, and it’s some-      investing so much time and effort here to bring
thing that will take time for us to overcome,”   it here means that we want to teach American
said Michael McNicholas, sales and marketing     chefs, and the American supermarkets, this is     six hours – it is as fresh as it was the day it was
executive at Uoriki Fresh Inc., a Japan-based    the way to go.”                                   landed on the boat by the fishermen.
seafood supplier with $250 million (€194 mil-       Super-frozen tuna is cut and bled, then put      Because waste - byproducts, skin, blood,
lion) in turnover that in April purchased the    into freezers at temperatures of minus-76         bone – all are taken off before the tuna is fro-
North American super-frozen business from        degrees Fahrenheit within an hour of being        zen, there’s no waste for chefs and retailers
Japan-based Mitsubishi.                          caught by fishermen, preserving it in as close    who can cut the fish to their specifications
   “The economy actually is a primary reason     to its natural state as possible.                 and sizes. “Culinarians, they have no problem,
people are being so open minded,” he said.          It can stay at this temperature until it is    they know something frozen correctly and
Eighty percent of the tuna sold in Japan is      needed, and once thawed – a process that takes    thawed correctly is as good as anything they
Seafood International, March 2009
intrafish.com                                                                                                                            Tuna          31

                                                                                                           about 30 percent, he said. “We have a tuna cevi-
                Super frozen: one major                                                                    che here and there is no waste on the product.
                u.S. restaurant chain cut its                                                              I give it to my guys and I don’t have to worry
                tuna costs 30 percent using                                                                if it’s cleaned properly,” he said.
                super-frozen product. pHo-                                                                    “Sometimes they leave a little [muscle] sinew
                ToS: uoriki fresh Inc.                                                                     – and you don’t have a consistent thing on the
                                                                                                           plate. With this, you have all sorts of cuts. They
                                                                                                           have bits, which are really kind of cheap, it’s
                                                   JapaneSe favorITe: Eighty percent of the                from the end pieces, and we use those for our
                                                   tuna sold in Japan is super-frozen.                     tuna burgers, which are great and half the price
                                                                                                           of normal tuna.”
                                                   enough about how happy they are with the                   In its sales literature, Uoriki shows potential
                                                   super-frozen product.                                   buyers that, although they pay more per pound
                                                      Garey Hiles, executive chef and operating            for super-frozen than fresh tuna, it ultimately
                                                   partner at the Oceanaire in Orlando, Fla., began        costs less because there is no loss, no shrink,
                                                   using super-frozen tuna in the middle of last           and no waste.
                                                   year, and now won’t buy any other kind.                    Lettuce Entertain You leaves it up to the
                                                      “I’ve pretty much stopped using all tuna             individual restaurant operators to decide if
                                                   except super-frozen,” said Hiles. “The quality          they want to use it, and how much to use it,
                                                   is spectacular. There’s a reason why 80 per-            but Hockett said he tries to get the chefs to
                                                   cent of the tunas going into Japan are frozen.          understand the value of serving the super-
                                                   The quality is unmatched. It’s a consistent             frozen product. “It makes total sense when
                                                   product.”                                               chefs see it.”
                                                      Some of his wait staff inform diners they are           Hiles uses super-frozen tuna for Ocean-
                                                   eating super-frozen tuna, and Hiles said no             aire’s sashimi and tartare dishes, and for a
                                                   one has complained about eating frozen fish.            special katsu dish that includes tuna rolled in
                                                   “I think like all Americans, when you mention           nori seaweed that is sprinkled with panko and
                                                   frozen, they think of things that come out              quick-fried before being covered in a ginger
                                                   of refrigerator. This is a completely different         curry cream sauce.
                                                   process,” he said. “There is no loss, no tearing,          He is averaging purchases of between 80
                                                   like you find in other American frozen fish.            pounds and 120 pounds a week. “All the dishes
                                                   That won me over.”                                      have been spectacular,” he said.
                                                                                                              One concern super-frozen advocates have
                                                   Eco-friendly fish                                       is confusion among potential customers and
                                                   Tim Hockett, corporate chef at Chicago-based            consumers with carbon dioxide-treated tuna,
                                                   Lettuce Entertain You Enterprises, which oper-          which some retailers and restaurants use to
                                                   ates nearly three dozen restaurant concepts             give tuna a fresh-looking color long after the
                                                   across the country, said all the benefits of no         tuna should be considered fresh. While most
                                                   waste and low carbon footprint would matter             of the world - including all of Europe, Canada,
                                                   little unless the tuna tasted as good, or better        Singapore, Taiwan, Japan and China – have
                                                   than the fresh or other forms being sold.               banned CO-treated tuna, it remains legal to
                                                      “We tested the product maybe six or eight            sell it in the United States.
                                                   months ago. We saw the product at a food show              While the law requires such product to
can get fresh, particularly with seafood, which    and it just looked like [it had] great quality, great   be labeled “color added” or “preserved with
has more moisture and muscle fiber structure       flavor, sweetness, texture,” he said. “That’s all       smoke” or with some other identification, most
than meat and breaks down quicker,” said           good, but if the product didn’t taste good, we          supermarkets fail to do this, said McNicholas.
McNicholas, who works out of Uoriki’s New          wouldn’t have picked it up.”                            “The U.S. is about the only developed country
Jersey office. “Properly frozen, the product          The consistent pricing and consistent quality        that allows CO-treated meat and tuna, which
can’t be beat.”                                    super-frozen tuna offers is hard to find with           I find incredulous,” he said. “This is a country
                                                   fresh tuna, which Hockett called hit or miss.           where we pride ourselves on consumer protec-
How frozen is super-frozen?                        “Sometimes you get something and the color is           tion, and we clearly allow a technology that
Using the same technology medical science          off, sometimes it’s a little softer. Super-frozen       is designed simply and solely to deceive the
deploys to preserve body parts – think of the      has a consistent texture and color.”                    consumer.”
frozen heads of Walt Disney and baseball great        Some restaurants in the chain buy 25 pounds             A bigger challenge, McNicholas said, is
Ted Williams – tuna is preserved absolutely,       a week, others between 75 pounds and 125                maintaining the cold chain to ensure super-
which means there is no rush to get it to mar-     pounds, he said.                                        frozen tuna keeps the proper temperatures
ket, and little carbon footprint, as the product      With fresh tuna, if you don’t move it, you           throughout the handling process. That said,
does not have to be flown anywhere.                wrap it up and try to keep it on ice, and maybe         he sees a bright future for super-frozen in the
  “Super-frozen has no frequent flier miles.       you get two, three or four more days of using           United States, which he likens to where Japan
There is nothing flown anywhere,” said             it before it deteriorates, he said.                     was in the process two decades ago.
McNicholas.                                           “With this, we get it in a frozen state, keep           “If we went back 20 years in Japan, it is no
  “We process it at the source and the only        it packed in dry ice and it stays in that state.        different than it is today [in the U.S.]. If we go
product we are shipping is product that is         Our seafood purveyor has one of those su-               forward 20 years, you will see super-freezers
usable.”                                           per-freezers,” said Hockett. “They bring in 10          in every supermarket holding product at mi-
  Whole Foods is selling the company’s super-      pounds, we thaw it out and use it right away,           nus-76 degrees,” he said. “You will see distribu-
frozen tuna at its stores, and several other       rather than getting 100 pounds of tuna in and           tors, broadliners and even cold storage places
major retailers are negotiating deals, he said.    having it doing its thing.”                             hold product at minus-76 degrees.
Restaurant chains such as The Oceanaire Room                                                                  “Super-frozen tuna is still in its infancy in
and Lettuce Entertain You Enterprises have         Big savings                                             this country. It is certainly something that will
signed on, and some of their chefs cannot say      That has allowed the chain to cut its tuna costs        come in the future.”

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How Super-Frozen Tuna Creates Savings for Restaurants

  • 1. 30 Tuna Seafood International, March 2009 intrafish.com Super tuna offers cool savings Ben DiPietro super-frozen, and 90 percent of Uoriki’s tuna “Japanese consumers probably W business in Japan involves super-frozen prod- ith the restaurant industry ucts. Japanese consumers are known to have are the most difficult seafood suffering as much as any sec- sophisticated palates when it comes to sea- consumers in the world, they’re tor from the global economic food, and the fact they accept super-frozen is certainly the most educated. We downturn, eateries are look- a strong endorsement of its quality and taste, have seafood markets where we ing hard to find cost savings said McNicholas. wherever they can be found. do $50,000 (€39,000) a day in This is creating great opportunities in the Tough crowd seafood and there are supermar- United States for super-frozen tuna, which “Japanese consumers probably are the most kets in the U.S. who would love to until now has suffered from the stigma of hav- difficult seafood consumers in the world, do $50,000 a quarter.” ing the word “frozen” in its name, even though they’re certainly the most educated. We Michael McNicholas, sales and it has nothing in common with the frozen have seafood markets where we do $50,000 seafood that makes chefs cringe when they are (€39,000) a day in seafood and there are su- marketing executive at Uoriki asked to buy it instead of fresh fish. permarkets in the U.S. who would love to do Fresh Inc. “There’s a natural negative perception of $50,000 a quarter,” he said. “The fact we’re frozen in the United States, and it’s some- investing so much time and effort here to bring thing that will take time for us to overcome,” it here means that we want to teach American said Michael McNicholas, sales and marketing chefs, and the American supermarkets, this is six hours – it is as fresh as it was the day it was executive at Uoriki Fresh Inc., a Japan-based the way to go.” landed on the boat by the fishermen. seafood supplier with $250 million (€194 mil- Super-frozen tuna is cut and bled, then put Because waste - byproducts, skin, blood, lion) in turnover that in April purchased the into freezers at temperatures of minus-76 bone – all are taken off before the tuna is fro- North American super-frozen business from degrees Fahrenheit within an hour of being zen, there’s no waste for chefs and retailers Japan-based Mitsubishi. caught by fishermen, preserving it in as close who can cut the fish to their specifications “The economy actually is a primary reason to its natural state as possible. and sizes. “Culinarians, they have no problem, people are being so open minded,” he said. It can stay at this temperature until it is they know something frozen correctly and Eighty percent of the tuna sold in Japan is needed, and once thawed – a process that takes thawed correctly is as good as anything they
  • 2. Seafood International, March 2009 intrafish.com Tuna 31 about 30 percent, he said. “We have a tuna cevi- Super frozen: one major che here and there is no waste on the product. u.S. restaurant chain cut its I give it to my guys and I don’t have to worry tuna costs 30 percent using if it’s cleaned properly,” he said. super-frozen product. pHo- “Sometimes they leave a little [muscle] sinew ToS: uoriki fresh Inc. – and you don’t have a consistent thing on the plate. With this, you have all sorts of cuts. They have bits, which are really kind of cheap, it’s JapaneSe favorITe: Eighty percent of the from the end pieces, and we use those for our tuna sold in Japan is super-frozen. tuna burgers, which are great and half the price of normal tuna.” enough about how happy they are with the In its sales literature, Uoriki shows potential super-frozen product. buyers that, although they pay more per pound Garey Hiles, executive chef and operating for super-frozen than fresh tuna, it ultimately partner at the Oceanaire in Orlando, Fla., began costs less because there is no loss, no shrink, using super-frozen tuna in the middle of last and no waste. year, and now won’t buy any other kind. Lettuce Entertain You leaves it up to the “I’ve pretty much stopped using all tuna individual restaurant operators to decide if except super-frozen,” said Hiles. “The quality they want to use it, and how much to use it, is spectacular. There’s a reason why 80 per- but Hockett said he tries to get the chefs to cent of the tunas going into Japan are frozen. understand the value of serving the super- The quality is unmatched. It’s a consistent frozen product. “It makes total sense when product.” chefs see it.” Some of his wait staff inform diners they are Hiles uses super-frozen tuna for Ocean- eating super-frozen tuna, and Hiles said no aire’s sashimi and tartare dishes, and for a one has complained about eating frozen fish. special katsu dish that includes tuna rolled in “I think like all Americans, when you mention nori seaweed that is sprinkled with panko and frozen, they think of things that come out quick-fried before being covered in a ginger of refrigerator. This is a completely different curry cream sauce. process,” he said. “There is no loss, no tearing, He is averaging purchases of between 80 like you find in other American frozen fish. pounds and 120 pounds a week. “All the dishes That won me over.” have been spectacular,” he said. One concern super-frozen advocates have Eco-friendly fish is confusion among potential customers and Tim Hockett, corporate chef at Chicago-based consumers with carbon dioxide-treated tuna, Lettuce Entertain You Enterprises, which oper- which some retailers and restaurants use to ates nearly three dozen restaurant concepts give tuna a fresh-looking color long after the across the country, said all the benefits of no tuna should be considered fresh. While most waste and low carbon footprint would matter of the world - including all of Europe, Canada, little unless the tuna tasted as good, or better Singapore, Taiwan, Japan and China – have than the fresh or other forms being sold. banned CO-treated tuna, it remains legal to “We tested the product maybe six or eight sell it in the United States. months ago. We saw the product at a food show While the law requires such product to can get fresh, particularly with seafood, which and it just looked like [it had] great quality, great be labeled “color added” or “preserved with has more moisture and muscle fiber structure flavor, sweetness, texture,” he said. “That’s all smoke” or with some other identification, most than meat and breaks down quicker,” said good, but if the product didn’t taste good, we supermarkets fail to do this, said McNicholas. McNicholas, who works out of Uoriki’s New wouldn’t have picked it up.” “The U.S. is about the only developed country Jersey office. “Properly frozen, the product The consistent pricing and consistent quality that allows CO-treated meat and tuna, which can’t be beat.” super-frozen tuna offers is hard to find with I find incredulous,” he said. “This is a country fresh tuna, which Hockett called hit or miss. where we pride ourselves on consumer protec- How frozen is super-frozen? “Sometimes you get something and the color is tion, and we clearly allow a technology that Using the same technology medical science off, sometimes it’s a little softer. Super-frozen is designed simply and solely to deceive the deploys to preserve body parts – think of the has a consistent texture and color.” consumer.” frozen heads of Walt Disney and baseball great Some restaurants in the chain buy 25 pounds A bigger challenge, McNicholas said, is Ted Williams – tuna is preserved absolutely, a week, others between 75 pounds and 125 maintaining the cold chain to ensure super- which means there is no rush to get it to mar- pounds, he said. frozen tuna keeps the proper temperatures ket, and little carbon footprint, as the product With fresh tuna, if you don’t move it, you throughout the handling process. That said, does not have to be flown anywhere. wrap it up and try to keep it on ice, and maybe he sees a bright future for super-frozen in the “Super-frozen has no frequent flier miles. you get two, three or four more days of using United States, which he likens to where Japan There is nothing flown anywhere,” said it before it deteriorates, he said. was in the process two decades ago. McNicholas. “With this, we get it in a frozen state, keep “If we went back 20 years in Japan, it is no “We process it at the source and the only it packed in dry ice and it stays in that state. different than it is today [in the U.S.]. If we go product we are shipping is product that is Our seafood purveyor has one of those su- forward 20 years, you will see super-freezers usable.” per-freezers,” said Hockett. “They bring in 10 in every supermarket holding product at mi- Whole Foods is selling the company’s super- pounds, we thaw it out and use it right away, nus-76 degrees,” he said. “You will see distribu- frozen tuna at its stores, and several other rather than getting 100 pounds of tuna in and tors, broadliners and even cold storage places major retailers are negotiating deals, he said. having it doing its thing.” hold product at minus-76 degrees. Restaurant chains such as The Oceanaire Room “Super-frozen tuna is still in its infancy in and Lettuce Entertain You Enterprises have Big savings this country. It is certainly something that will signed on, and some of their chefs cannot say That has allowed the chain to cut its tuna costs come in the future.”