1. Letter Demanding for Payment
Note: Supportive types usually use for first demand of payment and
aggressive types use for second/final demand.
Dear (Mr. /Ms. /Mrs. ....),
I am writing (to you concerning / regarding / to inform you) our invoice
(Name/Code of the invoice) for (machines / food /...) we supplied.
1. Remind about the original invoice:
- According to our record, the invoice, which fell due two weeks ago, is still
outstanding.
- We issued our original invoice on (Day & Month) and sent you a reminder
on (Day & Month). However, as for today, payment is almost two weeks
overdue.
- We supplied you with your regular order on (Day & Month) last. However,
as of this morning, payment is now three weeks overdue.
2. How we feel when we are not in receipt of the payment
Aggressive types:
- We are no longer able to tolerate this situation and accordingly have issued
a new invoice.
- We are always ready to supply new customers, but are extremely
disappointed that you have not kept your side of the bargain. We have
issued a new invoice.
Supportive types:
- We feel sure that this is a simple oversight. However, if you are
experiencing difficulty in paying this account, please contact me so that we
may discuss alternative ways of settling it.
3. Penalty for late payment:
Aggressive types:

2. - We have added a 10% charge to cover our administrative costs. (Add a
charge)
- We remain the original invoice but there is no discount. (No more discount)
4. Set the date for payment:
Aggressive types:
- We now require you to settle this second bill within (?) days. (Want to be
paid immediately)
Supportive types:
- As you will remember, we offered a 10% discount on condition that
payment was received within (?) days.
5. Take the action if there is no payment:
Aggressive types:
- We will have no alternative but to put this matter in the hands of our
solicitors.
- If you fail to pay back the money within the scheduled time, then I would
have no option but to seek legal help.
Supportive types:
- Unless we are in receipt of payment we shall be obliged to issue a new
invoice for the full amount.
6. Further contract:
Aggressive types:
- We should also tell you that you will be required to pay in cash for any
future purchases.
- I must also point out that for any future order we shall require cash on
delivery.
Your sincerely,
Name.