Welcome to TotalSource®!<br />
Today’s Topics Overview<br />Introducing TotalSource<br />My TotalSource<br />Employee Service Center (ESC)<br />EAP – Emp...
My TotalSource®<br />Simple, secure and powerful online tools for everyday living<br />
My TotalSource® Overview – What is it?<br />Your online resource to manage job-related information<br />www.adptotalsource...
My TotalSource® Site Content<br />Home Tab<br />Company logo<br />Left side quick links<br />TotalSource® Contacts<br />Pe...
Logging into My TotalSource®<br />http://www.adptotalsource.com<br />Click on the “My TotalSource Login” link in the upper...
Logging into My TotalSource (cont.)<br />Username & Password<br />Currently you can use your classic login information, bu...
Username<br />Must be at least 8 characters long<br />First initial of first name<br />First 7 characters of last name <br...
Username - Exceptions<br />If you work for two different My TotalSource® companies, you may be required to have a unique U...
Password<br />Initial password is 8 characters in length<br />First initial of first name<br />Six digit ADP file number<b...
Employee Service Center - ESC<br />Your source for fast answers and assistance<br />
Employee Service Center Overview<br />Employee Service Center - ESC<br />What can they offer? (list not all inclusive)<br ...
ESC - Cost & Availability?<br />Services at no cost for employees<br />Hours of operation<br />Monday – Friday, 8am – 10pm...
Employee Assistance Program<br />Take the first step toward beating adversity<br />
EAP – What is it?<br />EAP – Employee Assistance Program<br />Confidential resource to help you conquer your (or your hous...
EAP - Who provides it?<br />http://www.lifessolutionseap.com/<br />Toll Free (24/7): (800) 756-5792<br />Basic services:<b...
EAP – What is the process?<br />Initial conversation & assessment with a Life’s Solutions Counselor<br />Counselor will ma...
TotalSource® Quick Recap<br />Review of the benefits introduced through your new TotalSource® company package<br />
What we covered today<br />My TotalSource®<br />Safe & secure online resource center – 24/7<br />ESC – Employee Service Ce...
QUESTIONS?<br />
Your ADP Implementation Specialist<br />Meghan Brady-Lopez<br />Contact Information:<br />Direct Phone: (619) 337-5313<br ...
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Welcome to TotalSource

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Welcome to TotalSource

  1. 1. Welcome to TotalSource®!<br />
  2. 2. Today’s Topics Overview<br />Introducing TotalSource<br />My TotalSource<br />Employee Service Center (ESC)<br />EAP – Employee Assistance Program<br />Recap and Questions<br />
  3. 3. My TotalSource®<br />Simple, secure and powerful online tools for everyday living<br />
  4. 4. My TotalSource® Overview – What is it?<br />Your online resource to manage job-related information<br />www.adptotalsource.com<br />Access available 24/7<br />View paycheck information<br />View benefit information<br />Update personal contact information<br />Links to personal discounts, real estate & financial services and an online directory of other TotalSource® customers<br />Download and print business forms or manuals at any time<br />
  5. 5. My TotalSource® Site Content<br />Home Tab<br />Company logo<br />Left side quick links<br />TotalSource® Contacts<br />Personal Discounts<br />Tips of the Month<br />News topics<br />HR Tab<br />“My Paycheck”<br />Benefits Tab<br />Online benefit enrollment<br />View current elections<br />Health insurance carrier info<br />FormSource Tab<br />Help Tab<br />FAQ<br />Call: (800) 554-1802 – ESC for help with any questions<br />
  6. 6. Logging into My TotalSource®<br />http://www.adptotalsource.com<br />Click on the “My TotalSource Login” link in the upper RIGHT corner<br />
  7. 7. Logging into My TotalSource (cont.)<br />Username & Password<br />Currently you can use your classic login information, but you will need to start using your Netsecure Login Pass Code information by 7/16/11<br />
  8. 8. Username<br />Must be at least 8 characters long<br />First initial of first name<br />First 7 characters of last name <br />If last name is shorter than 3 characters, add a 1 after last letter of last name (i.e. Lu = Lu1)<br />Last 4 digits of your Social Security number<br />
  9. 9. Username - Exceptions<br />If you work for two different My TotalSource® companies, you may be required to have a unique Username for each company<br />Replace last letter of your name with the number 1 and try the username again<br />
  10. 10. Password<br />Initial password is 8 characters in length<br />First initial of first name<br />Six digit ADP file number<br />First initial of last name<br />Need help? Call: (800) 554-1802<br />You will be prompted to change your password with your first login<br />
  11. 11. Employee Service Center - ESC<br />Your source for fast answers and assistance<br />
  12. 12. Employee Service Center Overview<br />Employee Service Center - ESC<br />What can they offer? (list not all inclusive)<br />Benefit elections & confirmation information<br />Assistance with benefit claims<br />COBRA rights information<br />Payroll issue assistance<br />W-2 assistance<br />Status change assistance<br />Basic 401(k) information<br />Live person to speak with during hours of operation<br />
  13. 13. ESC - Cost & Availability?<br />Services at no cost for employees<br />Hours of operation<br />Monday – Friday, 8am – 10pm, EST<br />5am – 7pm, PST<br />Toll Free Number: (800) 554-1802<br />Oprima el no. 9 parainformación en español<br />Email: esc@adp.com<br />
  14. 14. Employee Assistance Program<br />Take the first step toward beating adversity<br />
  15. 15. EAP – What is it?<br />EAP – Employee Assistance Program<br />Confidential resource to help you conquer your (or your household family members’) issues, such as<br />Chemical dependency issues<br />Marriage, family & relationship issues<br />Personal & emotional issues<br />Work-related issues<br />Legal & financial issues<br />Life-style issues<br />Licensed specialists available 24/7 in multiple languages<br />
  16. 16. EAP - Who provides it?<br />http://www.lifessolutionseap.com/<br />Toll Free (24/7): (800) 756-5792<br />Basic services:<br />Calls into the Toll Free Hotline<br />Initial assessment by EAP counselor<br />Referral process to EAP network/community providers<br />No cost to you or your family members for the basic services<br />
  17. 17. EAP – What is the process?<br />Initial conversation & assessment with a Life’s Solutions Counselor<br />Counselor will make appropriate specialist referral<br />Face-to-face and/or follow-up treatment<br />Licensed mental health care provider<br />Includes: psychologists, licensed clinical social workers, marriage & family therapists and other professionals<br />Extensive network of independent professionals – many locations available to fit your needs<br />
  18. 18. TotalSource® Quick Recap<br />Review of the benefits introduced through your new TotalSource® company package<br />
  19. 19. What we covered today<br />My TotalSource®<br />Safe & secure online resource center – 24/7<br />ESC – Employee Service Center<br />Live employee service reps <br />English/Español<br />Monday – Friday, 8am – 10pm, EST (5am – 7pm, PST)<br />EAP – Employee Assistance Program<br />24/7 – confidential assessments & referrals by licensed mental health professionals<br />Multilingual options<br />
  20. 20. QUESTIONS?<br />
  21. 21. Your ADP Implementation Specialist<br />Meghan Brady-Lopez<br />Contact Information:<br />Direct Phone: (619) 337-5313<br />Email: meghan_hb@yahoo.com<br />

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