Personal Information
Organization / Workplace
Montreal, Canada Area Canada
Occupation
User Experience Strategy & Design ( UX / CX ) - Creative & Art Direction
Website
www.sequential.ca
About
CURRENT PROJECTS/CLIENTS
CloudRaker: user experience analysis for railway company
Museum of Fine Arts - Montreal: new transactional process definition
Tablet app: school planner
INTRO
Consumer expectations are higher than ever. Over the years, they have become increasingly aware of what brands should deliver in order to make a difference in their lives. They seek relevance, value, trust, and reliability. My mission is to help these brands connect with consumers in meaningful ways through engaging interactive programs and platforms.
With a university degree in design, I have accumulated more than 20 years of experience in interactive communications. I have participated in a wide ra...
Tags
user experience
customer experience
customer journey
ux
usability
cx
marketing
human-centric
montreal
design
web design
tips
customer service
customer relationship management
social media marketing
quotes
human-centered
persona
human-centered design
strategy
map
agile
digital marketing
See more
Presentations
(7)Documents
(3)Infographics
(1)Likes
(3)Tapping Into Customer Emotions
Marco Gervasio
•
7 years ago
Weekly Thought - Poster #2: "Form Follows Function Follows Goal"
Marco Gervasio
•
8 years ago
User/Customer Experience Pillars
Marco Gervasio
•
8 years ago
Personal Information
Organization / Workplace
Montreal, Canada Area Canada
Occupation
User Experience Strategy & Design ( UX / CX ) - Creative & Art Direction
Website
www.sequential.ca
About
CURRENT PROJECTS/CLIENTS
CloudRaker: user experience analysis for railway company
Museum of Fine Arts - Montreal: new transactional process definition
Tablet app: school planner
INTRO
Consumer expectations are higher than ever. Over the years, they have become increasingly aware of what brands should deliver in order to make a difference in their lives. They seek relevance, value, trust, and reliability. My mission is to help these brands connect with consumers in meaningful ways through engaging interactive programs and platforms.
With a university degree in design, I have accumulated more than 20 years of experience in interactive communications. I have participated in a wide ra...
Tags
user experience
customer experience
customer journey
ux
usability
cx
marketing
human-centric
montreal
design
web design
tips
customer service
customer relationship management
social media marketing
quotes
human-centered
persona
human-centered design
strategy
map
agile
digital marketing
See more