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Using Web-Based Foreign
        Advertisements
               in
International Marketing Classes

            Jason Ryan
 University of Redlands, Redlands,
         California, USA

Commentator:馮冠銘 R76062083

長榮大學
經營管理研究所
行銷組
ABSTRACT
•    The author examines the use of the Web-based foreign
     advertisements for enhancing the international awareness of
     undergraduate marketing students.
•    An analysis compares the adaptation of advertisements for identical
     products to the cultural perceptions and values of consumers in
     different countries.
•    In a sample of 110 international marketing students, 41% rated the
     analysis of foreign advertisements as “useful” and 41% “highly
     useful”; 71% of students observed highly significant differences
     between foreign and domestic advertisements, 29% perceived
     moderate differences.

Keywords: foreign advertisements, internet, marketing, teaching

    • 以Web-based的外國廣告加強本科系學生對市場行銷的國際認知。
    • 分析比較適應不同國家的文化觀念和消費者價值觀相同的產品廣
      告。
INTRODUCTION

• In this article I suggest a simple and effective method for
  sensitizing students to cultural differences by using the
  Internet to show them foreign advertisements and then
  engage them in an exploration of why approaches to
  advertising that differ sharply from those used in the United
  States appeal to selected foreign audiences.
• This relates to a wider challenge in American education:
  enabling students to overcome the limits of their own
  circumstances and situations and gain insights into the
  global world.

透過互聯網向有文化差異的學生們展示外國廣告和吸引他們探索為什麼廣
告的方法不同於那些在美國的外國觀眾所選定的簡單而有效的方法。
• This is especially critical for marketing and business
  students who, whether they stay home or go abroad, will be
  competing in a global economy. Clearly, there are no quick
  fixes or magical solutions to opening minds to other cultures
  and societies.

• What is required—as has always been the case—is serious
  study of many subjects (e.g., history, culture, foreign
  languages, psychology, sociology, economic systems) and
  in-depth encounters with the peoples and institutions of
  other cultures.
在美國的教育,使學生克服自己的情況和情況的限制,並獲得進入全球世
界的見解。這對於市場行銷學系的學生和有業務的人,無論是他們留在家
裡或走出國門,都將會成為全球經濟競爭的關鍵。
• In this article I first present a brief review of the literature
  examining the teaching of intercultural proficiency in business
  schools and then specific Web sites that feature a large
  selection of foreign advertisements.
• I then provide practical suggestions concerning the use of
  specific types of advertisements and the manner in which they
  can be effectively presented and discussed.
• As an illustration, three examples of advertisements are
  presented and discussed from an intercultural perspective.
• I provide statistical data on the use of foreign advertisements
  in the classroom and student reactions to them.

• 第一次提出了文學研究對於商業學校和特定的網站,擁有大量的外
  國廣告並選擇的跨文化能力的簡要教學回顧。
• 提供並利用國外廣告的統計數據,看他們在教室和學生的反應如何。
WHY FOCUS ON ADVERTISEMENTS?


 • It can be considered that advertisements offer a rather
   limited and superficial insight into culture.

 • In fact, the cryptic nature of advertisements, their use of
   innuendo, their evocation of shared experiences and values,
   and their easily perceived if artfully disguised goals make
   them an especially useful medium for peeking into other
   cultures and pondering the concerns and aspirations that
   drive them.

 • 可以認為廣告提供了一個進入文化但相當有限和膚淺的見解。
 • 廣告的神秘性質,其使用含沙射影,他們的共同的經驗和價值觀的召
   喚,是不易察覺的,如果巧妙偽裝成目標,能使他們窺視到其他的文
   化和思考,並推動他們對特別有用的媒介的關切和願望。
• In order that they may gain cultural understanding, it is
  often necessary to begin by putting learners in a state of
  befuddlement.

• The goal is not to enable students to expertly interpret other
  cultures—that is expecting far too much—but to make them
  more conscious and reflective about the need to approach
  other cultures cautiously and sensitively and to encourage
  them to test their assumptions carefully before they act on
  them.
• 產生這種不確定性是一種動態的基本價值。他們可能獲得文化上的瞭
  解,但往往有必要先把學習放在迷惘的狀態。
• 就其性質而言,文化往往是模糊和微妙的。我們的目標不是使學生熟
  練地解釋其他文化期待太多反而能使他們更加自覺的接觸其他文化的
  謹慎和敏感的行為。
Three Selected Examples

• Three examples of advertisements taken from the
  www.culturpub.fr are presented below.
• The first, for Smooth- E Babyface Cream, is intended to
  suggest how advertising is affected by the aesthetic
  values and cultural images prevailing in a society.
• The second and third examples show the very different
  ways in which the same products are sold in different
  cultures: Heinz ketchup in the first example and Apple’s
  iPod in the second.

 三個從www.culturpub.fr廣告的例子介紹如下。第一,Smooth-E
 Babyface cream,是為了顯示廣告是如何在社會上普遍存在的審美價
 值和文化形象的影響。第二個和第三個例子顯示非常不同的方式,在
 相同的產品在不同文化背景的銷售下的情況,第一個例子:亨氏番茄
 醬和第二例子:蘋果公司的iPod。
METHOD

• To assess the effectiveness of using foreign advertisements
  in lectures, and to collect feedback, I circulated a
  questionnaire to 110 undergraduate students in six sections
  of a global marketing course taught between the spring
  semester of 2008 and the spring semester of 2009 at a
  university in California. Students were asked for their views
  on two subjects relating to the foreign advertisements shown
  in class. The first question, scored on a 10-point scale, was
  whether they had found the exposure to and analysis of
  foreign advertisements useful in gaining insights into
  foreign cultures. All students scored the utility of the
  exercise at 5 (useful) or above.
  為了評估在演講中使用的外國廣告的有效性,並收集反饋意見,
  分發給了110名本科學生,在一個全球性的行銷之間的問卷調查
  2008年春季學期和春季學期2009年在加州大學任教的課程的六個
  部分。學生們被要求對他們在課堂上的兩個科目中提出所有有關
  的外國廣告的意見。
DISCUSSION

• To be sure, an awareness of differences does not permit an
  individual to fully understand or make practical use of
  different advertising idioms, but it does caution students that
  their instincts and tastes are the products of their experiences
  and values and that others, building on their own experiences
  and values, may see the world quite differently.
• Although it would be a gross exaggeration to maintain hat an
  understanding of other cultures can spring from a few
  classroom exercises, they can launch and advance that process
  by eroding cultural egocentrism.
• This is a limited but nonetheless important and necessary step
  in preparing culturally aware students for a global economy.
   可以肯定的是,分歧的意識是不容許個人充分的了解或實際使用
   不同的廣告成語,但對於謹慎的學生,他們的本能和口味的產品
   不同於別人的經驗和價值觀,對他們自己建設的經驗和價值觀,
   可能會因此看到完全不同的世界。
CONCLUSIONS AND SUGGESTIONS FOR
       FUTURE RESEARCH

• Research on the key issue of building intercultural
  proficiency is being approached from a number of directions,
  as is necessary and appropriate given the complex and
  multifaceted nature of the issue. Developing the ability to
  perceive and act upon realities in a culturally sensitive and
  effective manner should be conceptualized as a long-term
  process to which numerous experiences can contribute (e.g.,
  study abroad programs).
• The Web-based resources are free; they can be fitted into
  normal classroom activities and if used skillfully, they push
  students outside of their normal frames of reference and
  expose them to the realities of other cultures and societies.

  Web-based的資源是免費的,它們可以安裝到正常的課堂活動,如果
  巧妙地使用,它們將其正常參考框架以外的學生和揭露他們對於其他
  文化和社會的現實了解。
THE END



 Thank You

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Using Web-Based Foreign Advertisements in International Marketing Classes

  • 1. Using Web-Based Foreign Advertisements in International Marketing Classes Jason Ryan University of Redlands, Redlands, California, USA Commentator:馮冠銘 R76062083 長榮大學 經營管理研究所 行銷組
  • 2. ABSTRACT • The author examines the use of the Web-based foreign advertisements for enhancing the international awareness of undergraduate marketing students. • An analysis compares the adaptation of advertisements for identical products to the cultural perceptions and values of consumers in different countries. • In a sample of 110 international marketing students, 41% rated the analysis of foreign advertisements as “useful” and 41% “highly useful”; 71% of students observed highly significant differences between foreign and domestic advertisements, 29% perceived moderate differences. Keywords: foreign advertisements, internet, marketing, teaching • 以Web-based的外國廣告加強本科系學生對市場行銷的國際認知。 • 分析比較適應不同國家的文化觀念和消費者價值觀相同的產品廣 告。
  • 3. INTRODUCTION • In this article I suggest a simple and effective method for sensitizing students to cultural differences by using the Internet to show them foreign advertisements and then engage them in an exploration of why approaches to advertising that differ sharply from those used in the United States appeal to selected foreign audiences. • This relates to a wider challenge in American education: enabling students to overcome the limits of their own circumstances and situations and gain insights into the global world. 透過互聯網向有文化差異的學生們展示外國廣告和吸引他們探索為什麼廣 告的方法不同於那些在美國的外國觀眾所選定的簡單而有效的方法。
  • 4. • This is especially critical for marketing and business students who, whether they stay home or go abroad, will be competing in a global economy. Clearly, there are no quick fixes or magical solutions to opening minds to other cultures and societies. • What is required—as has always been the case—is serious study of many subjects (e.g., history, culture, foreign languages, psychology, sociology, economic systems) and in-depth encounters with the peoples and institutions of other cultures. 在美國的教育,使學生克服自己的情況和情況的限制,並獲得進入全球世 界的見解。這對於市場行銷學系的學生和有業務的人,無論是他們留在家 裡或走出國門,都將會成為全球經濟競爭的關鍵。
  • 5. • In this article I first present a brief review of the literature examining the teaching of intercultural proficiency in business schools and then specific Web sites that feature a large selection of foreign advertisements. • I then provide practical suggestions concerning the use of specific types of advertisements and the manner in which they can be effectively presented and discussed. • As an illustration, three examples of advertisements are presented and discussed from an intercultural perspective. • I provide statistical data on the use of foreign advertisements in the classroom and student reactions to them. • 第一次提出了文學研究對於商業學校和特定的網站,擁有大量的外 國廣告並選擇的跨文化能力的簡要教學回顧。 • 提供並利用國外廣告的統計數據,看他們在教室和學生的反應如何。
  • 6. WHY FOCUS ON ADVERTISEMENTS? • It can be considered that advertisements offer a rather limited and superficial insight into culture. • In fact, the cryptic nature of advertisements, their use of innuendo, their evocation of shared experiences and values, and their easily perceived if artfully disguised goals make them an especially useful medium for peeking into other cultures and pondering the concerns and aspirations that drive them. • 可以認為廣告提供了一個進入文化但相當有限和膚淺的見解。 • 廣告的神秘性質,其使用含沙射影,他們的共同的經驗和價值觀的召 喚,是不易察覺的,如果巧妙偽裝成目標,能使他們窺視到其他的文 化和思考,並推動他們對特別有用的媒介的關切和願望。
  • 7. • In order that they may gain cultural understanding, it is often necessary to begin by putting learners in a state of befuddlement. • The goal is not to enable students to expertly interpret other cultures—that is expecting far too much—but to make them more conscious and reflective about the need to approach other cultures cautiously and sensitively and to encourage them to test their assumptions carefully before they act on them. • 產生這種不確定性是一種動態的基本價值。他們可能獲得文化上的瞭 解,但往往有必要先把學習放在迷惘的狀態。 • 就其性質而言,文化往往是模糊和微妙的。我們的目標不是使學生熟 練地解釋其他文化期待太多反而能使他們更加自覺的接觸其他文化的 謹慎和敏感的行為。
  • 8. Three Selected Examples • Three examples of advertisements taken from the www.culturpub.fr are presented below. • The first, for Smooth- E Babyface Cream, is intended to suggest how advertising is affected by the aesthetic values and cultural images prevailing in a society. • The second and third examples show the very different ways in which the same products are sold in different cultures: Heinz ketchup in the first example and Apple’s iPod in the second. 三個從www.culturpub.fr廣告的例子介紹如下。第一,Smooth-E Babyface cream,是為了顯示廣告是如何在社會上普遍存在的審美價 值和文化形象的影響。第二個和第三個例子顯示非常不同的方式,在 相同的產品在不同文化背景的銷售下的情況,第一個例子:亨氏番茄 醬和第二例子:蘋果公司的iPod。
  • 9. METHOD • To assess the effectiveness of using foreign advertisements in lectures, and to collect feedback, I circulated a questionnaire to 110 undergraduate students in six sections of a global marketing course taught between the spring semester of 2008 and the spring semester of 2009 at a university in California. Students were asked for their views on two subjects relating to the foreign advertisements shown in class. The first question, scored on a 10-point scale, was whether they had found the exposure to and analysis of foreign advertisements useful in gaining insights into foreign cultures. All students scored the utility of the exercise at 5 (useful) or above. 為了評估在演講中使用的外國廣告的有效性,並收集反饋意見, 分發給了110名本科學生,在一個全球性的行銷之間的問卷調查 2008年春季學期和春季學期2009年在加州大學任教的課程的六個 部分。學生們被要求對他們在課堂上的兩個科目中提出所有有關 的外國廣告的意見。
  • 10. DISCUSSION • To be sure, an awareness of differences does not permit an individual to fully understand or make practical use of different advertising idioms, but it does caution students that their instincts and tastes are the products of their experiences and values and that others, building on their own experiences and values, may see the world quite differently. • Although it would be a gross exaggeration to maintain hat an understanding of other cultures can spring from a few classroom exercises, they can launch and advance that process by eroding cultural egocentrism. • This is a limited but nonetheless important and necessary step in preparing culturally aware students for a global economy. 可以肯定的是,分歧的意識是不容許個人充分的了解或實際使用 不同的廣告成語,但對於謹慎的學生,他們的本能和口味的產品 不同於別人的經驗和價值觀,對他們自己建設的經驗和價值觀, 可能會因此看到完全不同的世界。
  • 11. CONCLUSIONS AND SUGGESTIONS FOR FUTURE RESEARCH • Research on the key issue of building intercultural proficiency is being approached from a number of directions, as is necessary and appropriate given the complex and multifaceted nature of the issue. Developing the ability to perceive and act upon realities in a culturally sensitive and effective manner should be conceptualized as a long-term process to which numerous experiences can contribute (e.g., study abroad programs). • The Web-based resources are free; they can be fitted into normal classroom activities and if used skillfully, they push students outside of their normal frames of reference and expose them to the realities of other cultures and societies. Web-based的資源是免費的,它們可以安裝到正常的課堂活動,如果 巧妙地使用,它們將其正常參考框架以外的學生和揭露他們對於其他 文化和社會的現實了解。