Personal Information
Organization / Workplace
Greater Denver Area, CO United States
Occupation
Social Media Program Manager | Communities UX Lead at Cisco
Website
web-achiever.com
About
As a social media lead at Cisco, I am responsible for integrating community and social content and capabilities into the Cisco web site. Using community data (discussions, expert profiles, blogs) and social data (twitter, LinkedIn, and YouTube), we enable customers and partners using the Cisco web site to find helpful people and conversations.
As the user experience lead for Cisco Blogs and Communities, I discover user needs, analyze trends, and clarify business requirements. Using a data-driven and customer-centric approach, I build web sites, pages, and components that support the user's top tasks and enables the business to tell its story.
Prior to contracting for Cisco, I designed w...
Tags
community
social media
social
b2b
media
sun
socialmedia
community building
social media marketing
virtual community
paul greenberg
business
customer relationship management
social crm
social media strategy
private
rss
free
listening
networking
developer
java
wikis
blogs
twitter
groundswell
video
web2.0
See more
Presentations
(6)Personal Information
Organization / Workplace
Greater Denver Area, CO United States
Occupation
Social Media Program Manager | Communities UX Lead at Cisco
Website
web-achiever.com
About
As a social media lead at Cisco, I am responsible for integrating community and social content and capabilities into the Cisco web site. Using community data (discussions, expert profiles, blogs) and social data (twitter, LinkedIn, and YouTube), we enable customers and partners using the Cisco web site to find helpful people and conversations.
As the user experience lead for Cisco Blogs and Communities, I discover user needs, analyze trends, and clarify business requirements. Using a data-driven and customer-centric approach, I build web sites, pages, and components that support the user's top tasks and enables the business to tell its story.
Prior to contracting for Cisco, I designed w...
Tags
community
social media
social
b2b
media
sun
socialmedia
community building
social media marketing
virtual community
paul greenberg
business
customer relationship management
social crm
social media strategy
private
rss
free
listening
networking
developer
java
wikis
blogs
twitter
groundswell
video
web2.0
See more