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UVic Libraries Website Survey
 

UVic Libraries Website Survey

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UVic Libraries Website Survey UVic Libraries Website Survey Presentation Transcript

  • UVic Libraries Website Survey
    • what we learned
    • Prepared by
    • Kathryn Paul
    • Rebecca Raworth
    • Tina Bebbington
    • March 2006
  • overview
    • background
    • analysis
    • open-ended questions & comments
    • next steps
  • background
    • 10 questions
    • SurveyMonkey tool
    • Feb 13-27, 2006
    • 700 respondents
  • respondents by category of user
  • respondents by faculty science humanities social sciences
  • why do you use the Libraries’ website? > 90 % > 45% < 33 %
  • other activities
  • I’ve never done this…
  • difficult or very difficult to do
  • three most useful
  • top ten themes
    • 1. better search engine for journals
    • 2. more journals/ejournals/books
    • 3. easier way to find music cds/videos/dvds
    • 4. search syntax in WebOPAC too difficult
    • 5. maps/locations in library for call numbers
    • 6. clearer info for ILLO
    • 7. better site search
    • 8. updated visual interface
    • 9. more visible citation /research guides
    • 10. site is useful
    “ journal search indexes and databases..are all important parts of a library website but they are as complex as a galaxy and as impenetrable as the mind of God ” “how come it is easier to search for books on Amazon? I want Amazon-like features that allow for fuzzy searching.’
  • next steps
    • confirms previous usability testing
    • evidence
    • communication to our users
    • communication within library
    • develop prototype
    • establish “reactor panel”
  • the end
  • top 10 themes 1. better search engine for journals 2. more journals/ejournals/books 3. easier way to find music cds/videos/dvds 4. search syntax in WebOPAC too difficult 5. maps/locations in library for call numbers 6. clearer info for ILLO 7. better site search 8. updated visual interface 9. more visible citation /research guides 10. site is useful