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UVic Libraries Website Survey

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  • Transcript

    • 1. UVic Libraries Website Survey
      • what we learned
      • Prepared by
      • Kathryn Paul
      • Rebecca Raworth
      • Tina Bebbington
      • March 2006
    • 2. overview
      • background
      • analysis
      • open-ended questions & comments
      • next steps
    • 3. background
      • 10 questions
      • SurveyMonkey tool
      • Feb 13-27, 2006
      • 700 respondents
    • 4. respondents by category of user
    • 5. respondents by faculty science humanities social sciences
    • 6. why do you use the Libraries’ website? > 90 % > 45% < 33 %
    • 7. other activities
    • 8. I’ve never done this…
    • 9. difficult or very difficult to do
    • 10. three most useful
    • 11. top ten themes
      • 1. better search engine for journals
      • 2. more journals/ejournals/books
      • 3. easier way to find music cds/videos/dvds
      • 4. search syntax in WebOPAC too difficult
      • 5. maps/locations in library for call numbers
      • 6. clearer info for ILLO
      • 7. better site search
      • 8. updated visual interface
      • 9. more visible citation /research guides
      • 10. site is useful
      “ journal search indexes and databases..are all important parts of a library website but they are as complex as a galaxy and as impenetrable as the mind of God ” “how come it is easier to search for books on Amazon? I want Amazon-like features that allow for fuzzy searching.’
    • 12. next steps
      • confirms previous usability testing
      • evidence
      • communication to our users
      • communication within library
      • develop prototype
      • establish “reactor panel”
    • 13. the end
    • 14. top 10 themes 1. better search engine for journals 2. more journals/ejournals/books 3. easier way to find music cds/videos/dvds 4. search syntax in WebOPAC too difficult 5. maps/locations in library for call numbers 6. clearer info for ILLO 7. better site search 8. updated visual interface 9. more visible citation /research guides 10. site is useful

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