UVic Libraries Website Survey

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  • UVic Libraries Website Survey

    1. 1. UVic Libraries Website Survey <ul><li>what we learned </li></ul><ul><li>Prepared by </li></ul><ul><li>Kathryn Paul </li></ul><ul><li>Rebecca Raworth </li></ul><ul><li>Tina Bebbington </li></ul><ul><li>March 2006 </li></ul>
    2. 2. overview <ul><li>background </li></ul><ul><li>analysis </li></ul><ul><li>open-ended questions & comments </li></ul><ul><li>next steps </li></ul>
    3. 3. background <ul><li>10 questions </li></ul><ul><li>SurveyMonkey tool </li></ul><ul><li>Feb 13-27, 2006 </li></ul><ul><li>700 respondents </li></ul>
    4. 4. respondents by category of user
    5. 5. respondents by faculty science humanities social sciences
    6. 6. why do you use the Libraries’ website? > 90 % > 45% < 33 %
    7. 7. other activities
    8. 8. I’ve never done this…
    9. 9. difficult or very difficult to do
    10. 10. three most useful
    11. 11. top ten themes <ul><li>1. better search engine for journals </li></ul><ul><li>2. more journals/ejournals/books </li></ul><ul><li>3. easier way to find music cds/videos/dvds </li></ul><ul><li>4. search syntax in WebOPAC too difficult </li></ul><ul><li>5. maps/locations in library for call numbers </li></ul><ul><li>6. clearer info for ILLO </li></ul><ul><li>7. better site search </li></ul><ul><li>8. updated visual interface </li></ul><ul><li>9. more visible citation /research guides </li></ul><ul><li>10. site is useful </li></ul>“ journal search indexes and databases..are all important parts of a library website but they are as complex as a galaxy and as impenetrable as the mind of God ” “how come it is easier to search for books on Amazon? I want Amazon-like features that allow for fuzzy searching.’
    12. 12. next steps <ul><li>confirms previous usability testing </li></ul><ul><li>evidence </li></ul><ul><li>communication to our users </li></ul><ul><li>communication within library </li></ul><ul><li>develop prototype </li></ul><ul><li>establish “reactor panel” </li></ul>
    13. 13. the end
    14. 14. top 10 themes 1. better search engine for journals 2. more journals/ejournals/books 3. easier way to find music cds/videos/dvds 4. search syntax in WebOPAC too difficult 5. maps/locations in library for call numbers 6. clearer info for ILLO 7. better site search 8. updated visual interface 9. more visible citation /research guides 10. site is useful

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