Engineer Whispering                            Kate Matsudaira || Decide.com || @katematsMonday, October 29, 12           ...
SuccessMonday, October 29, 12             2
Technology & businessMonday, October 29, 12                           3
Technology & business                                        marketing                                                    ...
work as one team                           Image: http://funnypicturesfreehd.blogspot.com/2012/03/funny-teamwork-pictures....
Us vs. ThemMonday, October 29, 12                 5
conversations with                             engineersMonday, October 29, 12                        6
our reputation                                 Image: http://egotvonline.com/2012/09/24/25-hilarious-photos-of-wet-angry-c...
Imagine a person that you loved working with....Monday, October 29, 12                                                    ...
Imagine a person that you loved working with....Monday, October 29, 12                                                    ...
What makes someone                           truly awesome?Monday, October 29, 12                        9
be awesome                                      image: http://static.someecards.com/someecards/usercards/1348025241203_185...
bring happiness                                           Image: https://twitter.com/positivejeevanMonday, October 29, 12 ...
play like a team                                            image: http://farm3.static.flickr.comMonday, October 29, 12   ...
Can’t you just build it?Monday, October 29, 12                              13
creating, not building                                                  Image: http://stagindisguise.blogspot.com/2011/12/...
involve us early                                            Image: http://blessedtimothy.blogspot.com/2011_11_01_archive.h...
Image: http://www.dailykos.com/story/2011/09/25/1019935/-GUS-Sunday-Morning-Cartoons-The-Far-Side                         ...
collaborate,                         don’t dictateMonday, October 29, 12                   17
They always say no.Monday, October 29, 12                         18
verify understanding                                 Image: http://www.itsnotbadatall.com/funny_pictures/html/Co-pilot_Che...
bring clarity                                         Image: http://members.iinet.net.au/~laurifol/blog/quokka/20091119-he...
ask why 5 ways                                          Image: http://www.froggypwns.com/coppermine/displayimage.php?album...
di≠erent frames of reference                                                 Image: http://math1sfun.wordpress.com/2011/06...
Everything is obvious,                         when you know the answer.Monday, October 29, 12                            ...
image: http://cdn.twentytwowords.com/wp-content/uploads/On-a-boat-or-an-adventure.jpg                         reframeMonda...
Seek resolution based on                         their interests and goals,                            not their position....
Image: http://www.dailykos.com/story/2011/09/25/1019935/-GUS-Sunday-Morning-Cartoons-The-Far-Side        come up with opti...
create solutionsImage: http://imgur.com/gallery/OYYcwMonday, October 29, 12                      27
Mutual understanding makes                           any relationship better.Monday, October 29, 12                       ...
Can’t you get started before                            the design is finished?Monday, October 29, 12                      ...
specifics matter                                           Image: http://www.wall321.com/Abstract/3D/batman_blue_dc_comics_...
limited resources                         scope            time                                 budgetMonday, October 29, ...
limited resources                                 completeness                         speed                  quality     ...
limited resources                                          completeness                          over-engineering         ...
limited resources                                          completeness                          over-engineering         ...
Programming is our craft                                                    Image: http://fun4pic.com/how-to-repair.htmlMo...
more than just building...                         Image:http://bayourenaissanceman.blogspot.com/2012/09/mixed-messages.ht...
Image:http://funny-pictures-blog.com/wp-content/uploads/2012/09/Weekends_1.jpg                         On Friday: “Can I s...
give us a purpose                                             Image: http://www.epiclol.com/wiley-coyote-teams-up-with-son...
Just add more engineers                                         Image: http://www.someecards.com/usercards/viewcard/MjAxMi...
understand our process                            Image: http://hyalineprosaic.blogspot.com/2011/06/first-things-first-wri...
“____ says it should take 1-2 days”                                               Image: http://www.rottenecards.com/card/...
estimates are evil                                              Image: http://jezebel.com/5517745/little-person-big-worldM...
egos get in our way                                 Image: http://www.someecards.com/usercards/viewcard/MjAxMi1mNTZmOWJlYW...
Let’s just slip the date.Monday, October 29, 12                               42
When was the last time you had                             a truly enormous breakthrough or                         achiev...
show progress                   Image: http://static.themetapicture.com/media/funny-Jay-Z-99-problems-joke.jpgMonday, Octo...
Image: http://veryfunnypics.eu/2012/10/05/a-good-reason-to-read-magazines/Monday, October 29, 12                          ...
we don’t know what you do.....                                                   Image: http://tl.bestpicturesof.com/no%20...
?                             image: http://www.signsfunny.com/wp-content/uploads/2009/10/some-questions.jpgMonday, Octobe...
trust                                 image: videogames.membase.comMonday, October 29, 12                                 ...
trust as a graphMonday, October 29, 12                      49
trust as a graphMonday, October 29, 12                      49
champion yourself                                       Image: http://forum.thefreedictionary.com/postst5072_Who-is-your--...
use the same tools                                   image: http://www.imgbase.info/images/safe-wallpapers/miscellaneous/f...
I can’t get answers my questions.Monday, October 29, 12                                       52
I don’t understand the answers.Monday, October 29, 12                                     53
Image: http://lolimage.com/8382_I+Mustache+(Must+Ask)+-+You+A+Question/Monday, October 29, 12                             ...
You have the                         right to know.Monday, October 29, 12                    55
speak our language                                        Image: http://chinadailyshow.com/tag/english-teacher/Monday, Oct...
round out your skills          Image: http://mywampa.blogspot.com/2011/02/im-luke-skywalker-im-here-to-rescue-you.htmlMond...
find a tech mentor                                             Image: http://muppet.wikia.com/wiki/Professor_GroverMonday, ...
4 keys to getting help                          from a technologistMonday, October 29, 12                            59
#1 pay attention to timing                                           Image: http://pinterest.com/pin/52284045643963526/Mon...
context switching is costly                                                       Image: hhttp://cdn.motinetwork.net/socie...
#2 share context                                            Image: http://pigroll.com/img/we_dont_have_time_to_explain.jpg...
#3 seek understanding                                                 Image: http://www.brick-building-ideas.com/star-wars...
#4 express gratitude                                                Image: http://funnysigns.atspace.com/s0010.htmlMonday,...
Can you build this feature for me?                                             Image: http://fun-gallery.com/funny-pics/an...
make a connection                                     image: http://ohinternet.com/File:PrettyCoolGuy.png#fileMonday, Octo...
3 keys to making us                            feel importantMonday, October 29, 12                         67
#1 be present                                   image: http://stuffistolefromtheinternet.com/wp-content/uploads/2011/03/stu...
#2 ask questionsMonday, October 29, 12                      69
#3 don’t interrupt                                              image: http://failblog.files.wordpress.comMonday, October 2...
Exercise - CoworkersMonday, October 29, 12                          71
#1 Make a list of the people with whom                            you have the best relationshipsMonday, October 29, 12   ...
#2 Make a list of the most                         important people on your teamMonday, October 29, 12                    ...
How can you improve your relationships on the team?                           How will that impact your work and happiness...
build relationships                                               image: http://media-cache-ec2.pinterest.com/upload/15157...
The engineer(s) on my team don’t like me.Monday, October 29, 12                                               76
the halo e≠ectMonday, October 29, 12                    77
di≠erent styles                         Image: http://www.andrewcura.info/wp-content/uploads/2012/10/Accommodate-Different...
results                              vs.                         relationshipsMonday, October 29, 12                   79
don’t take it personally               Image: http://www.thebinghamdiaries.com/2011/01/i-gave-up-facebook.htmlMonday, Octo...
rebuild burned bridges Image: http://s872.photobucket.com/albums/ab281/crooked_ferret/posters/?action=view&current=hindsig...
the key to relationshipsMonday, October 29, 12                              82
find common ground                                    Image: http://anth0nyc.xanga.com/photos/f3463274888585/Monday, Octobe...
focus on the future                                               Image: http://www.remodelaholic.com/tag/journaling/page/...
Reciprocity is our                          social currencyMonday, October 29, 12                        85
Image: http://www.marshmedia.info/wp-content/uploads/2011/12/benjamin-franklin-effect-blog.jpgMonday, October 29, 12      ...
don’t give up                                    Image: http://www.docscornerblog.com/wp-content/uploads/2012/01/baby-weig...
in summaryMonday, October 29, 12                88
Monday, October 29, 12   89
image:http://serialthriller.com/post/21557323103/the-wisest-mindMonday, October 29, 12                                    ...
one united team                                           image: http://oldloft.com/wp-content/themes/oldloft/images/team....
Image: http://narwhaler.com/superman-batman-alignment-6FdosmMonday, October 29, 12                                        ...
build relationships                                image: http://lolzombie.com/4816/r2d2-hot-tub-fine-appliances/Monday, O...
Image: http://www.kwout.me/wp-content/uploads/2011/10/11.jpgMonday, October 29, 12                                        ...
It’s just a few lines of code.                                Image:hhttp://upload.wikimedia.org/wikipedia/commons/9/98/Ne...
Thank you!                           http://katemats.com                               @katematsMonday, October 29, 12    ...
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Engineer Whispering - the secrets of working with technologists

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When a team really comes together, the whole truly outweighs the sum of its parts, producing a synergy that unquestionably leads to innovation and inspiration. And while true that individuals can and do build great products, it’s only well-tuned teams that are capable of building sustainable excellence.

Software-based products present an interesting challenge to the team dynamic - collaborating and connecting with technical folks can be challenging and downright frustrating; one is from Mars and the other is from Venus. Thankfully there are many people who have successfully navigated these treacherous waters. This talk will present the distilled wisdom, anecdotes and suggestions from hundreds of industry leaders, in order to illustrate the good, the bad and the ugly of team-oriented software product development. The audience will come away with great ideas and helpful tips as to how to more effectively communicate with and relate to the more technical elements of their teams.

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Engineer Whispering - the secrets of working with technologists

  1. 1. Engineer Whispering Kate Matsudaira || Decide.com || @katematsMonday, October 29, 12 1
  2. 2. SuccessMonday, October 29, 12 2
  3. 3. Technology & businessMonday, October 29, 12 3
  4. 4. Technology & business marketing sales design success product biz dev engineeringMonday, October 29, 12 3
  5. 5. work as one team Image: http://funnypicturesfreehd.blogspot.com/2012/03/funny-teamwork-pictures.htmlMonday, October 29, 12 4
  6. 6. Us vs. ThemMonday, October 29, 12 5
  7. 7. conversations with engineersMonday, October 29, 12 6
  8. 8. our reputation Image: http://egotvonline.com/2012/09/24/25-hilarious-photos-of-wet-angry-cats/angry-wet-cat-2/Monday, October 29, 12 7
  9. 9. Imagine a person that you loved working with....Monday, October 29, 12 8
  10. 10. Imagine a person that you loved working with....Monday, October 29, 12 8
  11. 11. What makes someone truly awesome?Monday, October 29, 12 9
  12. 12. be awesome image: http://static.someecards.com/someecards/usercards/1348025241203_1851084.pngMonday, October 29, 12 10
  13. 13. bring happiness Image: https://twitter.com/positivejeevanMonday, October 29, 12 11
  14. 14. play like a team image: http://farm3.static.flickr.comMonday, October 29, 12 12
  15. 15. Can’t you just build it?Monday, October 29, 12 13
  16. 16. creating, not building Image: http://stagindisguise.blogspot.com/2011/12/if-ikea-did-stonehenge.htmlMonday, October 29, 12 14
  17. 17. involve us early Image: http://blessedtimothy.blogspot.com/2011_11_01_archive.htmlMonday, October 29, 12 15
  18. 18. Image: http://www.dailykos.com/story/2011/09/25/1019935/-GUS-Sunday-Morning-Cartoons-The-Far-Side solicit our ideasMonday, October 29, 12 16
  19. 19. collaborate, don’t dictateMonday, October 29, 12 17
  20. 20. They always say no.Monday, October 29, 12 18
  21. 21. verify understanding Image: http://www.itsnotbadatall.com/funny_pictures/html/Co-pilot_Checklist.htmlMonday, October 29, 12 19
  22. 22. bring clarity Image: http://members.iinet.net.au/~laurifol/blog/quokka/20091119-hedge-maze.jpgMonday, October 29, 12 20
  23. 23. ask why 5 ways Image: http://www.froggypwns.com/coppermine/displayimage.php?album=3&pos=1094Monday, October 29, 12 21
  24. 24. di≠erent frames of reference Image: http://math1sfun.wordpress.com/2011/06/24/rational-and-irrational-numbers/Monday, October 29, 12 22
  25. 25. Everything is obvious, when you know the answer.Monday, October 29, 12 23
  26. 26. image: http://cdn.twentytwowords.com/wp-content/uploads/On-a-boat-or-an-adventure.jpg reframeMonday, October 29, 12 24
  27. 27. Seek resolution based on their interests and goals, not their position.Monday, October 29, 12 25
  28. 28. Image: http://www.dailykos.com/story/2011/09/25/1019935/-GUS-Sunday-Morning-Cartoons-The-Far-Side come up with optionsMonday, October 29, 12 26
  29. 29. create solutionsImage: http://imgur.com/gallery/OYYcwMonday, October 29, 12 27
  30. 30. Mutual understanding makes any relationship better.Monday, October 29, 12 28
  31. 31. Can’t you get started before the design is finished?Monday, October 29, 12 29
  32. 32. specifics matter Image: http://www.wall321.com/Abstract/3D/batman_blue_dc_comics_blueprints_batmobile_3d_1920x1200_wallpaper_37571Monday, October 29, 12 30
  33. 33. limited resources scope time budgetMonday, October 29, 12 31
  34. 34. limited resources completeness speed quality simplicity source: http://kief.com/quality-simplicity-sweet.htmlMonday, October 29, 12 32
  35. 35. limited resources completeness over-engineering fairies & unicorns speed quality agile? cowboys simplicity source: http://kief.com/quality-simplicity-sweet.htmlMonday, October 29, 12 32
  36. 36. limited resources completeness over-engineering fairies & unicorns speed quality agile? cowboys simplicity source: http://kief.com/quality-simplicity-sweet.htmlMonday, October 29, 12 32
  37. 37. Programming is our craft Image: http://fun4pic.com/how-to-repair.htmlMonday, October 29, 12 33
  38. 38. more than just building... Image:http://bayourenaissanceman.blogspot.com/2012/09/mixed-messages.htmlMonday, October 29, 12 34
  39. 39. Image:http://funny-pictures-blog.com/wp-content/uploads/2012/09/Weekends_1.jpg On Friday: “Can I see it on Monday?”Monday, October 29, 12 35
  40. 40. give us a purpose Image: http://www.epiclol.com/wiley-coyote-teams-up-with-sonic-the-hedgehog/Monday, October 29, 12 36
  41. 41. Just add more engineers Image: http://www.someecards.com/usercards/viewcard/MjAxMi1mNTZmOWJlYWI0NTFkMGI2Monday, October 29, 12 37
  42. 42. understand our process Image: http://hyalineprosaic.blogspot.com/2011/06/first-things-first-writing-and-editing.htmlMonday, October 29, 12 38
  43. 43. “____ says it should take 1-2 days” Image: http://www.rottenecards.com/card/46172/no-matter-how-well----you-ratMonday, October 29, 12 39
  44. 44. estimates are evil Image: http://jezebel.com/5517745/little-person-big-worldMonday, October 29, 12 40
  45. 45. egos get in our way Image: http://www.someecards.com/usercards/viewcard/MjAxMi1mNTZmOWJlYWI0NTFkMGI2Monday, October 29, 12 41
  46. 46. Let’s just slip the date.Monday, October 29, 12 42
  47. 47. When was the last time you had a truly enormous breakthrough or achieved one of those big audacious goals?Monday, October 29, 12 43
  48. 48. show progress Image: http://static.themetapicture.com/media/funny-Jay-Z-99-problems-joke.jpgMonday, October 29, 12 44
  49. 49. Image: http://veryfunnypics.eu/2012/10/05/a-good-reason-to-read-magazines/Monday, October 29, 12 45
  50. 50. we don’t know what you do..... Image: http://tl.bestpicturesof.com/no%20accountabilityMonday, October 29, 12 46
  51. 51. ? image: http://www.signsfunny.com/wp-content/uploads/2009/10/some-questions.jpgMonday, October 29, 12 47
  52. 52. trust image: videogames.membase.comMonday, October 29, 12 48
  53. 53. trust as a graphMonday, October 29, 12 49
  54. 54. trust as a graphMonday, October 29, 12 49
  55. 55. champion yourself Image: http://forum.thefreedictionary.com/postst5072_Who-is-your--fictitious--Alter-ego-.aspxMonday, October 29, 12 50
  56. 56. use the same tools image: http://www.imgbase.info/images/safe-wallpapers/miscellaneous/funny/15007_funny_lego_stormtrooper_lego_strormtroopers.jpgMonday, October 29, 12 51
  57. 57. I can’t get answers my questions.Monday, October 29, 12 52
  58. 58. I don’t understand the answers.Monday, October 29, 12 53
  59. 59. Image: http://lolimage.com/8382_I+Mustache+(Must+Ask)+-+You+A+Question/Monday, October 29, 12 54
  60. 60. You have the right to know.Monday, October 29, 12 55
  61. 61. speak our language Image: http://chinadailyshow.com/tag/english-teacher/Monday, October 29, 12 56
  62. 62. round out your skills Image: http://mywampa.blogspot.com/2011/02/im-luke-skywalker-im-here-to-rescue-you.htmlMonday, October 29, 12 57
  63. 63. find a tech mentor Image: http://muppet.wikia.com/wiki/Professor_GroverMonday, October 29, 12 58
  64. 64. 4 keys to getting help from a technologistMonday, October 29, 12 59
  65. 65. #1 pay attention to timing Image: http://pinterest.com/pin/52284045643963526/Monday, October 29, 12 60
  66. 66. context switching is costly Image: hhttp://cdn.motinetwork.net/societiesmirror.com/image/funny-pictures/1205/-funny-pictures-1337403383.jpgMonday, October 29, 12 61
  67. 67. #2 share context Image: http://pigroll.com/img/we_dont_have_time_to_explain.jpgMonday, October 29, 12 62
  68. 68. #3 seek understanding Image: http://www.brick-building-ideas.com/star-wars-legos.htmlMonday, October 29, 12 63
  69. 69. #4 express gratitude Image: http://funnysigns.atspace.com/s0010.htmlMonday, October 29, 12 64
  70. 70. Can you build this feature for me? Image: http://fun-gallery.com/funny-pics/animals/adorable-begging-cat-3697/Monday, October 29, 12 65
  71. 71. make a connection image: http://ohinternet.com/File:PrettyCoolGuy.png#fileMonday, October 29, 12 66
  72. 72. 3 keys to making us feel importantMonday, October 29, 12 67
  73. 73. #1 be present image: http://stuffistolefromtheinternet.com/wp-content/uploads/2011/03/stupid-line-piece-640x468.jpgMonday, October 29, 12 68
  74. 74. #2 ask questionsMonday, October 29, 12 69
  75. 75. #3 don’t interrupt image: http://failblog.files.wordpress.comMonday, October 29, 12 70
  76. 76. Exercise - CoworkersMonday, October 29, 12 71
  77. 77. #1 Make a list of the people with whom you have the best relationshipsMonday, October 29, 12 72
  78. 78. #2 Make a list of the most important people on your teamMonday, October 29, 12 73
  79. 79. How can you improve your relationships on the team? How will that impact your work and happiness?Monday, October 29, 12 74
  80. 80. build relationships image: http://media-cache-ec2.pinterest.com/upload/151574343679105023_cKTsfJc2.jpgMonday, October 29, 12 75
  81. 81. The engineer(s) on my team don’t like me.Monday, October 29, 12 76
  82. 82. the halo e≠ectMonday, October 29, 12 77
  83. 83. di≠erent styles Image: http://www.andrewcura.info/wp-content/uploads/2012/10/Accommodate-Different-Styles-And-Your-Age.jpgMonday, October 29, 12 78
  84. 84. results vs. relationshipsMonday, October 29, 12 79
  85. 85. don’t take it personally Image: http://www.thebinghamdiaries.com/2011/01/i-gave-up-facebook.htmlMonday, October 29, 12 80
  86. 86. rebuild burned bridges Image: http://s872.photobucket.com/albums/ab281/crooked_ferret/posters/?action=view&current=hindsight.jpg&sort=ascendingMonday, October 29, 12 81
  87. 87. the key to relationshipsMonday, October 29, 12 82
  88. 88. find common ground Image: http://anth0nyc.xanga.com/photos/f3463274888585/Monday, October 29, 12 83
  89. 89. focus on the future Image: http://www.remodelaholic.com/tag/journaling/page/4/Monday, October 29, 12 84
  90. 90. Reciprocity is our social currencyMonday, October 29, 12 85
  91. 91. Image: http://www.marshmedia.info/wp-content/uploads/2011/12/benjamin-franklin-effect-blog.jpgMonday, October 29, 12 86
  92. 92. don’t give up Image: http://www.docscornerblog.com/wp-content/uploads/2012/01/baby-weight-lifter.jpgMonday, October 29, 12 87
  93. 93. in summaryMonday, October 29, 12 88
  94. 94. Monday, October 29, 12 89
  95. 95. image:http://serialthriller.com/post/21557323103/the-wisest-mindMonday, October 29, 12 90
  96. 96. one united team image: http://oldloft.com/wp-content/themes/oldloft/images/team.pngMonday, October 29, 12 91
  97. 97. Image: http://narwhaler.com/superman-batman-alignment-6FdosmMonday, October 29, 12 92
  98. 98. build relationships image: http://lolzombie.com/4816/r2d2-hot-tub-fine-appliances/Monday, October 29, 12 93
  99. 99. Image: http://www.kwout.me/wp-content/uploads/2011/10/11.jpgMonday, October 29, 12 94
  100. 100. It’s just a few lines of code. Image:hhttp://upload.wikimedia.org/wikipedia/commons/9/98/Never_underestimate_or_overestimate.svgMonday, October 29, 12 95
  101. 101. Thank you! http://katemats.com @katematsMonday, October 29, 12 96
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