1. Are you paying attention!!
Taking a closer look at the family
buisness

3. The family shop has been in the village of
Scotshouse (pop 350) since 1918 , and I’ve been
around the tills since I could reach them
I know every inch of the place, from where all
the stock is, to where the blind spots of the
security cameras (so I can take a quick break).
Having grown up around the place I never put
much thought into how everything’s placed or
how they affect the customer. I’m taking this
chance to look , really look , at how they layout
is and how it could be improved.

4. The shop always has the front door
open during the day , and stays open
9a.m. to 9p.m.
e shop has petrol and
mefuels for sale which can
seen from the front
The local post box is the only postal facility for
15 miles, despite not been a post office the
shop always makes sure it has basic postal
supplies such as stamps envelops .

5. The façade colours is a light
green which seems to make
the shop fit in with the village
more and has a welcoming feel
to it.
The shop was extended in the 90s
but the old building was kept and
cleaned up to show the original
stonework , which further
increases the welcoming homey
feel to the shop.

6. While been very busy at work I took a couple photos from behind the till
The entrance acts as
local bulletin board with
The shop is quite information from bake
cluttered in places sales to room rentals
, trying to fit as
much stock in for
locals as possible
Fire extinguisher,
fire safety 101 know
where it is.

7. The local bar where many a local
spends their evening and does a
few runs to the shop for cigarettes
The sweets shelves
, where everything
is at a 4 year olds eye
level. so they pester
mam and dad for
sweets

8. The exit or gossiping central
The milk fridge is way at the back
many a story has been told on
past the tea and biscuit aisle ,so
the way to the car with the
they can make tea at home
neighbours
the deals pile , all
the stock on
special offer is
stacked in front of
the till to
encourage people
to buy.
Trying to tempt
customers with
ben&jerrys the
moment they come
in the door
The cash register
, covered in notes
and messages to be
passed on to
customers ,usually
the wife telling the
husband to pick up
milk

9. Hardware section with
basics for the local farmers Fine selection of wines to
, generally sell more on
Saturdays before xfactor
The deli filled with hams and
The hot food counter
salads and cheeses the more
,where the infamous
health conscientious villager
builders breakfast roll is
made far too often for
healthy chlesterol levels

10. The shop is the nerve center of the village every
bit of news goes through it and whoevers
working is generally obligated to verify and pass
on local gossip , we also act unofficially as a
package pick-up point , place to drop off kids for
football training, and giving road directions
The shop is indispensable in such a rural setting
And the staff are very friendly and always chat
to anyone who comes in.

11. • Minor changes I could see been made would
be to increase the quality for signs and posters
, the handwritten signs currently used aren’t
that visually appealing
• Some of the lightbulbs were out, get those
fixed
• Better signs outside its not very well signed
outside the shop and there’s no petrol prices
up