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Business Environment 商业环境   Tutor: XIONG Jiayi 熊嘉逸
Main topic I: ,[object Object],[object Object],[object Object]
知识补充 ,[object Object],[object Object],[object Object]
知识补充 ,[object Object],[object Object]
知识补充 ,[object Object],[object Object],[object Object],[object Object]
知识补充 ,[object Object],[object Object]
知识补充 ,[object Object]
Some useful websites: ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Meaning of CSR ,[object Object],[object Object],[object Object]
Meaning of CSR ,[object Object],[object Object]
Meaning of CSR ,[object Object],[object Object],[object Object]
Ten principles to achieve CSR ,[object Object],[object Object]
Ten principles to achieve CSR  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Ten principles to achieve CSR ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Ten principles to achieve CSR ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Ten principles to achieve CSR ,[object Object],[object Object],[object Object]
Ten principles to achieve CSR ,[object Object],[object Object],[object Object]
Conclusion: ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Tesco 公司社会责任关键业绩部分指标 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
The reasons to the CSR failure ,[object Object],[object Object],[object Object],[object Object],[object Object]
Methods of encouraging environmental concern within business:  ,[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],Main topic II:
What is organizational values? ,[object Object],[object Object]
知识补充:什么是价值观? ,[object Object]
What is organizational values? ,[object Object],[object Object]
example ,[object Object]
example ,[object Object],[object Object]

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Business Enviornment4(Csr)

Editor's Notes

  1. 企业作为法人被赋予了一定的人格。自然人在社会中生存发展,要受到社会道德和责任的约束,法人作为具有法律人格的人,作为社会中的重要一份子,也可以承担相应的责任。 “ 企业社会责任”的概念起源于欧洲,现在西方社会在对企业进行业绩评估时已经将社会责任作为一项重要指标。这一届联合国秘书长安南上台后,想对国际商界领袖提出挑战。主要是他看到了全球化的脆弱性和国际间的差距,甚至一国内部的差距也在拉大,财富的分配不是公正和平等的。 1999 年 1 月,在瑞士达沃斯世界经济论坛上,联合国秘书长安南提出了“全球协议”。全球协议发出后,有 500 多家企业的 CEO 写信回应,其中有十几个发展中国家的企业,譬如有中国的均瑶集团,这个企业在吸纳三峡移民就业方面做出了很大贡献。事实上,全球协议与中国实施的“光彩事业”在宗旨上是相吻合的。一位姓雷的民营企业主在西藏办厂,专门吸收少数民族雇员, 40% 的企业员工是残疾人员。总起来看,企业不仅为投资方着想,还要为劳工群体和投资社区着想。 企业的社会责任要解决的一个主要问题是资本与公众的矛盾和企业与消费者的矛盾。要搞清洁生产、减少污染、保护环境,就要减少利润。生产优质产品,不欺骗顾客,也存在着与消费者争利的问题。企业是否诚实地为顾客服务,是否提供优质的服务产品,这都关系到企业的精神和文化。打假不仅要借重于政府力量,更要依靠企业自身的努力,发挥草根商会的作用。 当前世界企业的文化正从反映性文化向预防性文化转变。新的战略伙伴关系的建立和相互利益群体的形成,大大超过了先前的公司慈善事业的范围。企业与社会的关系完全是互动的伙伴关系,这是世界大趋势。企业界越来越认识到,建立可持续发展的基本条件,把社会元素纳入到企业的考虑当中去。企业的成功标准已超过了财务报表的定义,已上升到与社会分享成果的标准。各国都在不断提供企业履行社会责任的成功案例。当然标准很多,也有分歧,但目标是参与对话。 企业在未来的国际事务中担负起越来越大的责任,说明了当今世界的演变趋势。即在小政府大社会的结构下,企业正在担负起先前未担负的责任,发挥越来越大的作用。这是一个新的动向。目前,“全球协议”正寻求达到下一目标,即到 2002 年末能有 100 个主要的国际组织以及 1000 个国家和地区组织加入到全球协议中来,通过汇总数百家企业的具体案例和经验教训,提供给各成员互相借鉴和学习的目标。 企业社会责任的提出,主要是为了解决资本与公众的矛盾问题,是为了解决企业与消费者的矛盾。 没有正确的理念,资本就会过度地偏向少数人。
  2. 公司社会责任意味着一家企业应该对其影响了个人,社区以及整个环境的任何行为负责。
  3. 强调一点:公司责任并不是意味着企业不应该盈利,也不意味着那些负责的企业不如那些不负责的企业有利可图
  4. Capital knows no morality, that one can be rich and yet irresponsible at the same time, that wealth and benevolence are breeds apart. CSR 本质上是这样一种理念:无论规模大小的公司,都可以通过为创造更好的社会和清洁环境做出贡献而提高其内在的商业运作和竞争力。 这个概念还意味着公司如何在其商业运作中和在与其利益相关人互相影响的过程中,自愿关注社会和环境。
  5. 作为全球最大的国际性的倡导法人公民性的先锋,全球协议
  6. “ 全球协约”的九项原则   人权   原则 1 支持、尊重和保护国际上宣布的各项人权;   原则 2 企业应当确保不成为侵犯人权的共谋。   劳工标准   原则 3 企业应当支持结社自由并切实承认集体谈判的权利;   原则 4 消除一切形式的强迫劳动和强制劳动;   原则 5 切实废除童工;   原则 6 消除就业和职业歧视。   环境 原则 7 支持对环境挑战采取预防办法;   原则 8 积极推动对环境负起更大的责任;   原则 9 鼓励发展和推广无害环境的技术。 Equality The Declaration begins by laying down its basic premise that &amp;quot;all human beings are born free and equal in dignity and rights.&amp;quot; The Declaration then goes on to give content to its understanding of equality by prohibiting any distinction in the enjoyment of human rights on such grounds as race, colour, sex, language, religion, political or other opinion, national or social origin, property, birth or other status. Life and Security The rights to life, liberty and security, and the right to be free from slavery servitude, torture or cruel, inhuman or degrading treatment or punishment further develop the notion of personal dignity and security. The rights of the individual to a just national legal system are also set out. The right to recognition as a person before the law, to equal protection of the law, to a judicial remedy before a court for human rights violations, to be free from arbitrary arrest, to a fair trial before an independent court, to the presumption of innocence and not to be subjected to retroactive penal laws are all set out in the Declaration. Personal Freedom Rights protecting a person&apos;s privacy in matters relating to family, home, correspondence, reputation and honour and freedom of movement are all part of the Universal Declaration. The right to seek asylum, to a nationality, to marry and found a family and the right to own property are also proclaimed by the Declaration. Freedom of thought, conscience and religion and freedom of opinion and expression are set out along with the right of peaceful assembly and association and the right to take part in government. Economic, Social and Cultural Freedoms Touching other aspects of the daily lives of people, the Declaration proclaims the right to social security and to the economic, social and cultural right indispensable to human dignity and the free development of each individual&apos;s personality. These rights are to be realised through national efforts and international co-operation in accordance with conditions in each state. The right to work is set out, and to equal pay for equal work and to just and favourable remuneration ensuring for the worker and the worker&apos;s family am existence worthy of human dignity (which can be supplemented if necessary by other means of social protection). The Declaration also recognises that right to form and join trade unions, the right to rest and leisure, reasonable limitations on working hours and periodic holidays with pay. The right to a standard of living adequate for health and well being, including food, clothing, housing, medical care, and to social services and security, if necessary, are also proclaimed as are the rights to education, and to participate in the cultural life of the community, and to the protection of the moral and material interests resulting from any scientific, literary or artistic production. Global Compact Principles One and Two call on business to develop an awareness of human rights and to work within their sphere of influence to uphold these universal values, on the basis that responsibility falls to every individual in society.
  7. The Origin of the Labour Standard Principles The four labour principles of the Global Compact are taken from the ILO&apos;s Declaration on Fundamental Principles and Rights at Work. This Declaration was adopted in 1998 by the International Labour Conference, a yearly tripartite meeting that brings together governments, employers and workers from 177 countries. The Declaration calls upon all ILO Member States to apply the principles in line with the original intent of the core Conventions on which it is based. A universal consensus now exists that all countries, regardless of level of economic development, cultural values, or ratifications of the relevant ILO Conventions, have an obligation to respect, promote, and realize these fundamental principles and rights. At the most recent G8 Meeting in Evian, France, in 2003, the leaders of the industrialized world encouraged companies to work with other parties to implement the Declaration. The Principles and Rights identified in the ILO Declaration comprise the labour portion of the Global Compact. They are: to promote and realize in good faith the right of workers and employers to freedom of association and the effective recognition of the right to collective bargaining; to work towards the elimination of all forms of forced or compulsory labour; the effective abolition of child labour; and the elimination of discrimination in respect of employment and occupation. The aim of the ILO is to harness the support of the business community for these principles through the Global Compact. The labour principles deal with fundamental principles in the workplace and the challenge for business is to take these universally accepted values and apply them at the company level. The next four sections describe each of these labour principles. It should be noted that a thorough explanation of the labour principles, including theory and legal aspects, is beyond the scope of this book but can be found on ILO&apos;s website ( http:// www.ilo.org /business )
  8. Origin of the Environment Principles Internationally co-ordinated work on the environment has been led by the United Nations Environment Programme (UNEP), since its inception in 1973. UNEP has provided leadership and encouraged partnerships to care for the environment, for example, through Multilateral Environmental Agreements (MEAs) which have addressed issues such as species loss and the need for conservation at a global and regional level. UNEP has created much of the international environmental law in use today. The three environmental principles of the Global Compact are drawn from a Declaration of Principles and an International Action Plan (Agenda 21) that emerged from the United Nations Conference on Environment and Development (the Earth Summit) held in Rio de Janerio in 1992. Chapter 30 of Agenda 21, identified that the policies and operations of business and industry can play a major role in reducing impacts on resource use and the environment. In particular, business can contribute through the promotion of cleaner production and responsible entrepreneurship.
  9. On 24 June 2004, during the UN Global Compact Leaders Summit it was announced that the UN Global Compact henceforth includes a tenth principle against corruption. This was adopted after extensive consultations and all participants yielded overwhelming expressions of support, sending a strong worldwide signal that the private sector shares responsibility for the challenges of eliminating corruption. It also demonstrated a new willingness in the business community to play its part in the fight against corruption. Corruption is now recognized to be one of the world&apos;s greatest challenges. It is a major hindrance to sustainable development, with a disproportionate impact on poor communities and is corrosive on the very fabric of society. The impact on the private sector is also considerable - it impedes economic growth, distorts competition and represents serious legal and reputational risks. Corruption is also very costly for business, with the extra financial burden estimated to add 10% or more to the costs of doing business in many parts of the world. The World Bank has stated that &amp;quot;bribery has become a $1 trillion industry.&amp;quot; The rapid development of rules of corporate governance around the world is also prompting companies to focus on anti-corruption measures as part of their mechanisms to protect their reputations and the interests of their shareholders. Their internal controls are increasingly being extended to a range of ethics and integrity issues and a growing number of investment managers are looking to these controls as evidence that the companies undertake good business practice and are well managed. The international legal fight against corruption has gained momentum in more recent times through the Organization for Economic Co-operation and Development (OECD) Convention on Combating Bribery of Foreign Public Officials in International Business Transactions and through the entering into force of the first globally agreed instrument, the United Nations Convention against Corruption (UNCAC) in December 2005.
  10. 联合国“全球协议”所提出的九项原则,基本上都是企业应尽的刚性责任,属于“份儿内”的事。除了份内的事情,企业还可以从事许多公益活动。这些责任我们可以将之称为非刚性责任,是企业自觉自愿的事。企业能在社会上做多少这种非刚性要求的公益活动,完全取决于企业的公德心水平和经济实力。 实践证明,企业效益不等于社会效益。在市场经济下,效益好的企业可以较多地将利润分配给员工。效益好的企业和效益差的企业在收入方面拉开了较大的差距,与失业下岗者更是拉开了巨大的差距。例如浙江镇海的烟草行业职工年收入都在 10 万元以上。在这种情况下,企业是否将利润通过税收等方式更多地转移给社会?市场经济下的企业不可与计划经济下的企业同日而语,计划经济下的企业几乎没有差别,而市场经济下的企业可以有着天壤之别。因此,均衡企业的收益,研究企业的社会责任,已成为重要的时代课题。否则,社会的贫富两极分化就会加大。
  11. 从企业内部看,就是要保障员工的尊严和福利待遇,从外部看,就是要发挥企业在社会环境中的良好作用。总起来说,企业的社会责任可分为经济责任、文化责任、教育责任、环境责任等几方面。就经济责任来说,企业主要为社会创造财富,提供物质产品,改善人民的生活水平,就文化责任和教育责任等方面来说,企业要为员工提供符合人权的劳动环境,教育职工在行为上符合社会公德,在生产方式上符合环保要求。
  12. Brownfield 指工厂关闭之后所闲置的土地,往往是被污染的土地 . TESCO 的企业社会责任关键业绩指标( CS KPIs )包括经济、 社会、环境三个方面,图十一列出了 TESCO 公司的部分 CS KPIs 。