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Julie Gahimer PT, HSD PTPP 506 Professional Issues Spring 2010
Objectives <ul><li>Identify different generations </li></ul><ul><li>Identify factors that influence and motivate different...
PERSPECTIVES
PERSPECTIVES
The Lost Generation
The Lost Generation May  West L.  Armstrong Al Capone Pres.  Truman
The G.I. Generation
The G.I. Generation Doris  Day Pres.  Reagan Judy  Garland John  Steinbeck  Walt  Disney Nelson Mandela
The Silent Generation
The Silent Generation Bill  Cosby Paul Simon Colin Powell Dr. King Alvin Tofler Empress Michiko
The Boom Generation
The Boom Generation President  Clinton Stephen Spielberg Bill  Bennett Spike  Lee Dr. Phil’s Agent Bill  Gates
Generation X
Generation X Jesse Jackson, Jr. Michael  Andressen  Winona Ryder Katie Holmes’ Husband Cindy  Crawford Michael Dell Jon  H...
The Millennials
The Millennials Frankie Muniz The Olsens Tera Lapinski The Hansens Sanjya
Which is the correct chronological order? <ul><li>The Lost Generation </li></ul><ul><li>The G.I. Generation </li></ul><ul>...
The correct chronological order: <ul><li>The Lost Generation   born 1883-1900 </li></ul><ul><li>The G.I. Generation   born...
Points to Ponder <ul><li>By 2031, 61 million Americans will retire </li></ul><ul><li>Labor demands will exceed supply by 2...
Age Cohorts in Workplace
GI Vets <ul><li>Bought American </li></ul><ul><li>Loyal to a brand </li></ul><ul><li>Opinionated </li></ul><ul><li>World l...
Silents <ul><li>Did what they were told </li></ul><ul><li>Korean War, GI Bill </li></ul><ul><li>Could expect to be better ...
Boomers <ul><li>1943-1960 (1946-1964) </li></ul><ul><li>Learned from GI vet teachers </li></ul><ul><li>1944-1955 Average i...
Generation Xers <ul><li>1961-1981 </li></ul><ul><li>True kids of “Woodstock” </li></ul><ul><li>Have seen lots of change </...
Society and Culture
Computer Literacy <ul><li>Traditionalists- 52% </li></ul><ul><li>Boomers-38% </li></ul><ul><li>Generation Xers- 85% </li><...
Interesting Fact <ul><li>1946 Highest SAT scores, there was a decline in scores the next 17 years </li></ul><ul><li>Genera...
Life and Times of a Generation Xer  <ul><li>Daycare  </li></ul><ul><li>Mom’s house, Dad’s house? </li></ul><ul><li>Layoffs...
Movies and Television <ul><li>Traditionalists </li></ul><ul><ul><li>Lassie,Lone Ranger, Leave it to Beaver </li></ul></ul>...
Key Descriptors <ul><li>Traditionalists = LOYAL </li></ul><ul><li>Baby boomers = OPTIMISTIC </li></ul><ul><li>Generation X...
Generation Xers <ul><li>Have seen hard work not pay off, far less optimistic about their futures </li></ul><ul><li>No gold...
Mapping Career Paths <ul><li>Traditionalists = build a legacy, plaques, outward signs </li></ul><ul><li>Baby Boomers = bui...
Managing Generations in the Workforce <ul><li>Recruitment </li></ul><ul><li>Orientation and Training </li></ul><ul><li>Fee...
Who Uses the Web to Search for Jobs? <ul><li>Traditionalists- 30% </li></ul><ul><li>Baby Boomers- 40% </li></ul><ul><li>Ge...
Job Slogans of the United States Army <ul><li>Traditionalists- “Uncle Same Wants You” </li></ul><ul><li>Baby Boomers- “Joi...
Motivation-Traditionalists <ul><li>Money </li></ul><ul><li>Public Recognition </li></ul><ul><li>Desire to Lead </li></ul><...
Motivation-Boomers <ul><li>More Money </li></ul><ul><li>Public Recognition </li></ul><ul><li>Desire for Subordinates </li>...
Motivation-Generation Xers <ul><li>Born 1961-1969 </li></ul><ul><li>Do Well by Doing Good </li></ul><ul><li>Meeting Organi...
Fractured Cross-Generational Communication <ul><li>Older Worker (1935-1960) </li></ul><ul><li>Older </li></ul><ul><li>Invi...
Generational Learning Styles:  Tips for Teaching Traditionalists <ul><li>Older adults may need technology training </li></...
Generational Learning Styles:  Tips for Teaching Traditionalists <ul><li>Show respect for age and experience </li></ul><ul...
Generational Learning Styles:  Tips for Teaching Boomers <ul><li>Show them that you care </li></ul><ul><li>Fairness in imp...
Generational Learning Styles:  Tips for Teaching Generation X <ul><li>Humor is important </li></ul><ul><li>Give it to them...
Generational Learning Styles:  Tips for Teaching Generation X <ul><li>Gear into specific and practical outcomes </li></ul>...
Generational Learning Styles:  Tips for Teaching Millenials <ul><li>Incorporate teamwork </li></ul><ul><li>Technology is e...
Generational Learning Styles:  Tips for Teaching Millenials <ul><li>Give frequent and instantaneous feedback </li></ul><ul...
Preferred Learning Patterns <ul><li>Boomers-want to be in charge of their own learning </li></ul><ul><li>Generation Xers-p...
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2010 pt 627 clinical semianr ii managing and motivating the generations.ppt final

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  • May West L. May west Armstrong, al capone, harry truman Biggest shock is Michael Jordan. Also, we’ll use a Billy Joel song later in the semester. He tries to write to defend the X’ers but I think is a Boomer.
  • May West L. May west Armstrong, al capone, harry truman Biggest shock is Michael Jordan. Also, we’ll use a Billy Joel song later in the semester. He tries to write to defend the X’ers but I think is a Boomer.
  • Doris day, judy garland, reagn, john stienbeck, walt distny, Biggest shock is Michael Jordan. Also, we’ll use a Billy Joel song later in the semester. He tries to write to defend the X’ers but I think is a Boomer.
  • Doris day, judy garland, reagan, john steinbeck, walt disney, Biggest shock is Michael Jordan. Also, we’ll use a Billy Joel song later in the semester. He tries to write to defend the X’ers but I think is a Boomer.
  • Alvin tofler, cosby, king, powel, paul simon Biggest shock is Michael Jordan. Also, we’ll use a Billy Joel song later in the semester. He tries to write to defend the X’ers but I think is a Boomer.
  • Alvin tofler, cosby, king, powel, paul simon Biggest shock is Michael Jordan. Also, we’ll use a Billy Joel song later in the semester. He tries to write to defend the X’ers but I think is a Boomer.
  • 1. President clinton, stephen spielberg, bill bennet, bill gates, spike lee, oprah Biggest shock is Michael Jordan. Also, we’ll use a Billy Joel song later in the semester. He tries to write to defend the X’ers but I think is a Boomer.
  • 1. President clinton, stephen spielberg, bill bennet, bill gates, spike lee, oprah Biggest shock is Michael Jordan. Also, we’ll use a Billy Joel song later in the semester. He tries to write to defend the X’ers but I think is a Boomer.
  • Jesse jackson, jr. Michael andressen windona ryder tom cruz dell cindy crawford Biggest shock is Michael Jordan. Also, we’ll use a Billy Joel song later in the semester. He tries to write to defend the X’ers but I think is a Boomer.
  • Jesse jackson, jr. Michael andressen windona ryder tom cruz dell cindy crawford Biggest shock is Michael Jordan. Also, we’ll use a Billy Joel song later in the semester. He tries to write to defend the X’ers but I think is a Boomer.
  • Frankie muniz, olsen twins, tera lapinski, hansen Biggest shock is Michael Jordan. Also, we’ll use a Billy Joel song later in the semester. He tries to write to defend the X’ers but I think is a Boomer.
  • Frankie muniz, olsen twins, tera lapinski, hansen Biggest shock is Michael Jordan. Also, we’ll use a Billy Joel song later in the semester. He tries to write to defend the X’ers but I think is a Boomer.
  • Left column, see next slide
  • Transcript of "2010 pt 627 clinical semianr ii managing and motivating the generations.ppt final"

    1. 1. Julie Gahimer PT, HSD PTPP 506 Professional Issues Spring 2010
    2. 2. Objectives <ul><li>Identify different generations </li></ul><ul><li>Identify factors that influence and motivate different groups </li></ul><ul><li>Understand each generations’ characteristics and habits </li></ul><ul><li>Understand learning styles and specific preferences of different generations </li></ul><ul><li>Discuss appropriate learning environments and teaching strategies for different groups </li></ul>
    3. 3. PERSPECTIVES
    4. 4. PERSPECTIVES
    5. 5. The Lost Generation
    6. 6. The Lost Generation May West L. Armstrong Al Capone Pres. Truman
    7. 7. The G.I. Generation
    8. 8. The G.I. Generation Doris Day Pres. Reagan Judy Garland John Steinbeck Walt Disney Nelson Mandela
    9. 9. The Silent Generation
    10. 10. The Silent Generation Bill Cosby Paul Simon Colin Powell Dr. King Alvin Tofler Empress Michiko
    11. 11. The Boom Generation
    12. 12. The Boom Generation President Clinton Stephen Spielberg Bill Bennett Spike Lee Dr. Phil’s Agent Bill Gates
    13. 13. Generation X
    14. 14. Generation X Jesse Jackson, Jr. Michael Andressen Winona Ryder Katie Holmes’ Husband Cindy Crawford Michael Dell Jon Heder Princess Diana Paul Potts
    15. 15. The Millennials
    16. 16. The Millennials Frankie Muniz The Olsens Tera Lapinski The Hansens Sanjya
    17. 17. Which is the correct chronological order? <ul><li>The Lost Generation </li></ul><ul><li>The G.I. Generation </li></ul><ul><li>The Silent Generation </li></ul><ul><li>The Boom Generation </li></ul><ul><li>Generation X </li></ul><ul><li>The Millennials </li></ul><ul><li>The Silent Generation </li></ul><ul><li>The G.I. Generation </li></ul><ul><li>The Lost Generation </li></ul><ul><li>The Boom Generation </li></ul><ul><li>Generation X </li></ul><ul><li>The Millennials </li></ul>
    18. 18. The correct chronological order: <ul><li>The Lost Generation born 1883-1900 </li></ul><ul><li>The G.I. Generation born 1901-1924 </li></ul><ul><li>The Silent Generation born 1925-1942 </li></ul><ul><li>The Boom Generation born 1943-1960 </li></ul><ul><li>Generation X born 1961-1981 </li></ul><ul><li>The Millennials born 1982-now </li></ul>
    19. 19. Points to Ponder <ul><li>By 2031, 61 million Americans will retire </li></ul><ul><li>Labor demands will exceed supply by 2013 </li></ul><ul><li>International flavor of the workplace has increased by 4.7 million from 1995-2000 </li></ul>
    20. 20. Age Cohorts in Workplace
    21. 21. GI Vets <ul><li>Bought American </li></ul><ul><li>Loyal to a brand </li></ul><ul><li>Opinionated </li></ul><ul><li>World leaders </li></ul><ul><li>Did “big things” </li></ul>
    22. 22. Silents <ul><li>Did what they were told </li></ul><ul><li>Korean War, GI Bill </li></ul><ul><li>Could expect to be better off than their parents </li></ul><ul><li>Had kids at a young age </li></ul>
    23. 23. Boomers <ul><li>1943-1960 (1946-1964) </li></ul><ul><li>Learned from GI vet teachers </li></ul><ul><li>1944-1955 Average income tripled </li></ul><ul><li>Have taken the national spotlight </li></ul><ul><li>AARP </li></ul>
    24. 24. Generation Xers <ul><li>1961-1981 </li></ul><ul><li>True kids of “Woodstock” </li></ul><ul><li>Have seen lots of change </li></ul><ul><li>Birth control pill in late 1960’s </li></ul><ul><ul><li>1/3 pregnancies terminated </li></ul></ul><ul><li>From the kitchen to the workforce </li></ul><ul><ul><li>Donna Reed and June Cleaver not popular anymore </li></ul></ul><ul><li>Divorce rate has spiraled </li></ul>
    25. 25. Society and Culture
    26. 26. Computer Literacy <ul><li>Traditionalists- 52% </li></ul><ul><li>Boomers-38% </li></ul><ul><li>Generation Xers- 85% </li></ul><ul><li>Millenials- 100% </li></ul>
    27. 27. Interesting Fact <ul><li>1946 Highest SAT scores, there was a decline in scores the next 17 years </li></ul><ul><li>Generation X is the first generation where more females than males went to college </li></ul>
    28. 28. Life and Times of a Generation Xer <ul><li>Daycare </li></ul><ul><li>Mom’s house, Dad’s house? </li></ul><ul><li>Layoffs </li></ul><ul><li>Workaholic parents </li></ul><ul><li>Mom works, they are on their own </li></ul><ul><li>Bad things can happen at school </li></ul><ul><li>Kids can be kidnapped </li></ul>
    29. 29. Movies and Television <ul><li>Traditionalists </li></ul><ul><ul><li>Lassie,Lone Ranger, Leave it to Beaver </li></ul></ul><ul><li>Generation Xers </li></ul><ul><ul><li>Exorcist, Omen, Rosemary’s Baby, Paper Moon </li></ul></ul>
    30. 30. Key Descriptors <ul><li>Traditionalists = LOYAL </li></ul><ul><li>Baby boomers = OPTIMISTIC </li></ul><ul><li>Generation Xers = SKEPTICISM </li></ul><ul><li>Millenials = REALISTIC </li></ul>
    31. 31. Generation Xers <ul><li>Have seen hard work not pay off, far less optimistic about their futures </li></ul><ul><li>No golden watch </li></ul><ul><li>They may not see the point of paying their dues </li></ul><ul><li>How is this part of skill building for me? </li></ul><ul><li>How can I take it from job to job? </li></ul><ul><li>Always looking for the next job </li></ul><ul><li>Always one foot out the door </li></ul>
    32. 32. Mapping Career Paths <ul><li>Traditionalists = build a legacy, plaques, outward signs </li></ul><ul><li>Baby Boomers = build a stellar career, moving up the ladder </li></ul><ul><li>Generation Xers = build a portable career, build skills and then move around </li></ul><ul><li>Millenials = see career as Rubik’s cube </li></ul>
    33. 33. Managing Generations in the Workforce <ul><li>Recruitment </li></ul><ul><li>Orientation and Training </li></ul><ul><li>Feedback </li></ul><ul><li>Rewards </li></ul><ul><li>Retention </li></ul><ul><li>Retirement </li></ul>
    34. 34. Who Uses the Web to Search for Jobs? <ul><li>Traditionalists- 30% </li></ul><ul><li>Baby Boomers- 40% </li></ul><ul><li>Generation X- 60% </li></ul>
    35. 35. Job Slogans of the United States Army <ul><li>Traditionalists- “Uncle Same Wants You” </li></ul><ul><li>Baby Boomers- “Join the People Who’ve Joined the Army” (1973) </li></ul><ul><li>Generation X- “Be all that you can be” (1981) </li></ul><ul><li>Millenials- “The Power of One” (2001) </li></ul><ul><li>“ She is not just my daughter, she is my hero”, “Force unto myself” </li></ul>
    36. 36. Motivation-Traditionalists <ul><li>Money </li></ul><ul><li>Public Recognition </li></ul><ul><li>Desire to Lead </li></ul><ul><li>Organizational Loyalty </li></ul><ul><li>Responsibility </li></ul><ul><li>Accomplishment </li></ul><ul><li>Control </li></ul>
    37. 37. Motivation-Boomers <ul><li>More Money </li></ul><ul><li>Public Recognition </li></ul><ul><li>Desire for Subordinates </li></ul><ul><li>Loyalty to Self </li></ul><ul><li>Promotion </li></ul><ul><li>Peer Recognition </li></ul><ul><li>Control </li></ul>
    38. 38. Motivation-Generation Xers <ul><li>Born 1961-1969 </li></ul><ul><li>Do Well by Doing Good </li></ul><ul><li>Meeting Organizational Goals </li></ul><ul><li>Recognition from Boss </li></ul><ul><li>Bonuses and Stock Options </li></ul><ul><li>Born 1970-1981 </li></ul><ul><li>Time Off </li></ul><ul><li>Meeting Own Goals </li></ul><ul><li>Recognition from Boss </li></ul><ul><li>Skills Training </li></ul><ul><li>Stock Options </li></ul><ul><li>Mentoring </li></ul>
    39. 39. Fractured Cross-Generational Communication <ul><li>Older Worker (1935-1960) </li></ul><ul><li>Older </li></ul><ul><li>Invincible as a team </li></ul><ul><li>Long preambles </li></ul><ul><li>Care deeply what others think </li></ul><ul><li>Like to process and talk about ideas and issues </li></ul><ul><li>Younger Worker (1961-1981) </li></ul><ul><li>Younger </li></ul><ul><li>Work best alone </li></ul><ul><li>Abrupt speech patterns </li></ul><ul><li>Care little what others think </li></ul><ul><li>Just tell me what you want done and I’ll do it </li></ul>
    40. 40. Generational Learning Styles: Tips for Teaching Traditionalists <ul><li>Older adults may need technology training </li></ul><ul><li>Let the group dictate pace; don’t rush them </li></ul><ul><li>Be polite “please” and “thank you” </li></ul><ul><li>Avoid off-color language/humor </li></ul><ul><li>Even if you are using computers for training, provide plenty of opportunity for personal interaction. Older learners like to interact with people, not machines. </li></ul><ul><li>Don’t put them on the spot </li></ul>
    41. 41. Generational Learning Styles: Tips for Teaching Traditionalists <ul><li>Show respect for age and experience </li></ul><ul><li>Bullet point summaries </li></ul><ul><li>All printed material should be clear, easy to read, large format </li></ul><ul><li>Provide a summary of topics and goals </li></ul><ul><li>Be pleasant, personal but not too intimate </li></ul><ul><li>Don’t be extra friendly </li></ul><ul><li>Give them the big picture </li></ul><ul><li>If you are a 20 something trainer-get coaching from someone older, and invite older guest speaker </li></ul>
    42. 42. Generational Learning Styles: Tips for Teaching Boomers <ul><li>Show them that you care </li></ul><ul><li>Fairness in important </li></ul><ul><li>They want to be able to shine </li></ul><ul><li>Know their names </li></ul><ul><li>Give them a chance to talk </li></ul><ul><li>Respect their experience </li></ul><ul><li>Don’t boss them around </li></ul><ul><li>Be nice and democratic </li></ul><ul><li>Treat them as “equals” </li></ul><ul><li>Treat them as if they are young </li></ul><ul><li>Avoid “sir” and “ma’am ” </li></ul>
    43. 43. Generational Learning Styles: Tips for Teaching Generation X <ul><li>Humor is important </li></ul><ul><li>Give it to them straight </li></ul><ul><li>Talk with, not at them </li></ul><ul><li>Never confuse having a career with having a life </li></ul><ul><li>Be visual and dynamic </li></ul><ul><li>Be on top of your game </li></ul><ul><li>Be direct and youthful </li></ul><ul><li>You can’t push the image without the substance </li></ul><ul><li>Education should be a way to get ahead </li></ul>
    44. 44. Generational Learning Styles: Tips for Teaching Generation X <ul><li>Gear into specific and practical outcomes </li></ul><ul><li>They want information that will improve their situation in some way </li></ul><ul><li>Don’t pull rank </li></ul><ul><li>Provide a fun and relaxed place to learn </li></ul><ul><li>Provide clear statements of what is expected to be successful </li></ul><ul><li>Coach, don’t direct </li></ul><ul><li>Incorporate technology </li></ul><ul><li>Use headlines, bullets, and graphics </li></ul>
    45. 45. Generational Learning Styles: Tips for Teaching Millenials <ul><li>Incorporate teamwork </li></ul><ul><li>Technology is expected </li></ul><ul><li>Expect teachers to know more than they do </li></ul><ul><li>Want more attention from authority figures </li></ul><ul><li>Active and interactive </li></ul><ul><li>Visually similar to Xers </li></ul><ul><li>Provide multiple focal points </li></ul><ul><li>Provide supervision and structure </li></ul><ul><li>Millenials are readers </li></ul>
    46. 46. Generational Learning Styles: Tips for Teaching Millenials <ul><li>Give frequent and instantaneous feedback </li></ul><ul><li>Give training in money skills and ways to make money </li></ul><ul><li>Use bells and whistles </li></ul><ul><li>Give skills and information that will make their working lives less stressful and increase their marketability </li></ul><ul><li>They can multitask </li></ul>
    47. 47. Preferred Learning Patterns <ul><li>Boomers-want to be in charge of their own learning </li></ul><ul><li>Generation Xers-prefer to work independently with self-directed projects </li></ul><ul><li>Millenials-want interaction with colleagues; want more structure and direction, want to know what is expected up front </li></ul>
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