This presentation was a group of people assembled by The Crossing Church in St. Joseph Missouri that included social service providers, local lawmakers, healthcare workers, and church members. The presentation was aimed at producing a plan for the local community to provide improved services and outcomes for the homeless population there.

1. Welcome

2. Gently
Cross
Your
Arms

3. Now
Cross
Them
The
Other
Way

4. How does that feel?
Strange?
Awkward?
Uncomfortable?

5. • Share some of my experiences
• Hear some of your ideas
• Hopefully come away with some
fresh ideas and a road map for
where to go from here

6. Choose your own adventure!
What are your takeaways?

7. Interruptions are
welcome and may be
the most important part
of our time together
• Ask questions
• Share experiences
• Have fun!

9. Trans•for•ma•tion
transfərˈmāSHən
Noun
1. A thorough or dramatic change in form or
appearance.
2. A metamorphosis during the life cycle of an
animal.

10. My story is not unique.

11. There are millions that have undergone
the same complete rearrangement of
the ideals that guided their life

12. Change vs.
Transformation

13. Different change models

14. Different change models

15. Different change models

16. Different change models

17. Different change models

18. Transformation
is a different
type of change

19. Three Phases of Transformation

20. Three Phases of Transformation
Introduction of dissonance
• Presentation of new ideas
• Challenging established personal
concepts
• Supporting the decline of ego

21. Three Phases of Transformation
Chaos
• Most
difficult
• May lead to
depression
• Greatest
need of
support

22. Three Phases of Transformation
Rebuilding
• Exciting time
• The place where the most
resources are needed

23. The most important
factor of this type of
transformation is a
willingness to build an
educated, empowered,
supportive community

24. Case Studies

28. Founded: 1988 by Fr. Greg Boyle and the Delores Mission
Church
Mission: Provide employment and wrap-around services
to gang members, ex-offenders, addicts and
alcoholics
Products/Services: Restaurant, Screen Printing, Bakery,
Merchandise, Licensed food products
Annual Revenue: 8 mil
Earned Revenue: 3 mil
Number Served: Approx. 8000 Annually with the entire range of
services
Homeboy employs about 235 people

33. Founded: 1974 by four recovering addicts fresh out of prison
Mission: Provide clean and sober living environment,
employment and education for recovering addicts,
alcoholics and ex-offenders
Products/Services: Moving and Storage, Restaurant, Coffee House,
Digital Printing, Construction and Property
Management, Landscape, Warehousing and
Storage (too many others to list)
Annual Revenue: 18 mil
Earned Revenue: 10 mil
Number Served: Approx. 1500 Annually between 4 locations San
Francisco, Los Angeles, New Mexico, North Carolina,
and New York

37. Founded: 1963 by Jack Dalton a recovering alcoholic and
ex-offender
Mission: Provide treatment, housing, employment,
transportation and on-going case management
to addicts, alcoholics, ex-offenders and families
Products/Servic
es:
retail cafés, institutional food, sheet metal
fabrication, aerospace precision machining,
wholesale food distribution, contract packaging
and fulfillment
Annual
Revenue:
61 mil
Earned
Revenue:
61 mil
Number
Served:
Approximately 11,000 over more than 60 sites all
over Washington State

41. Founded: 1988 by George T. McDonald and Harriet Karr-
McDonald
Mission: Provide treatment, housing, employment,
transportation and on-going case management
to addicts, alcoholics, ex-offenders and families
Products/Services: Street clean-up, Commercial maintenance, Pest
control service, Back office support
Annual Revenue: 44 mil
Earned Revenue: 26 mil
Number Served: More than 1,000 daily

46. Founded: 2011 by Jason Cleaveland in conjunction with
Bridgeway Behavioral Health
Mission: Provide treatment, housing, employment,
transportation and on-going case management
to addicts, alcoholics, ex-offenders and families
Products/Services: Lawn care and landscaping, construction
services, food truck/catering
Annual Revenue: 125,000
Earned Revenue: 27,000
Number Served: 12-15 annually

53. Summary
• There are literally thousands of organizations and
millions of people engaged in this work all over the
country
• These are all experiments – experiments should
have a hypothesis, and test that hypothesis over
and over
• Total buy in and support of a dedicated team are
vital
• Results are not always what we hope they will be,
that’s okay and necessary

55. Action Items
• Develop a code of honor for your team
o Define patterns of conduct for both yourselves and your clients
ahead of time
o Be sure everyone is on the same page before you begin the
process
• Create a clear mission for the project
o Will we seek to provide simple solutions to meet immediate needs
or will we provide a more transformational approach
• Design a road map for your work
o The road map will guide what experiments get performed first
o The road map will provide a platform for reporting outcomes and
defining a go/nogo threshold for the continuation of experiments
• Have fun!

56. -Questions-

57. Find Me
www.jasoncleaveland.com
314-805-6989