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CONSUMER HEALTH LITERACY
Shirdellah Groulx
Professional Development Office
Indiana State Library
HEALTH LITERACY
 “The degree to which individuals have the capacity
to obtain, process, and understand basic health
infor...
PUBLIC LIBRARIES
 More Americans are using the library to get
information
 Technology makes information more accessible ...
THE ROLE OF A PUBLIC LIBRARIAN
How to be an effective librarian
 Language appropriate for audience
 Awareness of common...
LIBRARIAN
 Non-judgmental
 Open-minded
 Empathetic
 Well-Informed – staff
trainings, conferences, workshops
 Self-awa...
LIBRARIAN SKILLS
 Ability to evaluate information
 Mathematical ability
 Literacy – information, digital
 Auditory ski...
LIBRARY
 Clear cut policies
 Collection development policy
 Admit controversy
 Resources available in community
 Guid...
WHO ARE OUR RESOURCES
Pharmacies
Community health centers
Hospitals
Urgent care centers
Police/fire department - EMS
...
Referral is the best action
9/6/2013
9
IndianaStateLibrary
SAN FRANCISCO PUBLIC LIBRARY
 The library has its own social worker, Leah
Esguerra, because of the significant increase i...
LET’S TEST OUR KNOWLEDGE!
A B
9/6/2013
11
IndianaStateLibrary
A B
9/6/2013
12
IndianaStateLibrary
A B
9/6/2013
13
IndianaStateLibrary
AND…
As much as we love watching crime
drama, do not follow the protagonists’
ways of identifying the drug!
9/6/2013
14
I...
GUIDELINES:
 Catherine Arnott-Smith, PhD
1. Do not interpret medical information.
2. Do not give medical advice or provid...
HEALTH LITERACY: SOURCES
 INSPIRE MedlinePlus database
 PubMed
 Healthcare.gov
 INSPIRE
 US Department of Health and ...
HEALTH LITERACY: INSPIRE RESOURCES
 Biomedical Reference Collection: Basic Edition
 Access to more than 100 full text jo...
 MEDLINEPlus – www.medlineplus.gov
 National Library of Medicine consumer website
 Resources are collated by medical li...
RESOURCES
 National Network of Libraries of Medicine -
http://nnlm.gov/members
 Consumer and Patient Health Information ...
OTHER RESOURCES
 INSPIRE.in.gov
 Centers for Medicare and Medicaid Services Health
Insurance Marketplace
 http://market...
For more information:
Shirdellah “Shir” Groulx
Southwest Region Coordinator
Indiana State Library
sgroulx@library.in.gov
3...
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Consumer Health Information

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  • Patrons
  • Sometimes, “passing the buck” is the best course of action.
  • An example of a good referral system is San Francisco Public Library. Leah Esguerra is a social worker who has ties with several community health centers and shelters. This does not mean that we have to employ a social worker or a nurse in our library, but this is to emphasize the importance of knowing the resources available in your community.
  • A – acetaminophenB – glucophage
  • A – alprazolam (Xanax)B – naproxen (Aleve)
  • A – Relafen (Anti-inflammatory)B - Tylenol
  • Dr. Arnott-Smith is an associate professor in University of Wisconsin-Madison School of Library and Information Studies
  • Transcript of "Consumer Health Information"

    1. 1. CONSUMER HEALTH LITERACY Shirdellah Groulx Professional Development Office Indiana State Library
    2. 2. HEALTH LITERACY  “The degree to which individuals have the capacity to obtain, process, and understand basic health information and services needed to make appropriate health decisions.“ – National Network of Libraries of Medicine  Timely and relevant information about health 9/6/2013 2 IndianaStateLibrary
    3. 3. PUBLIC LIBRARIES  More Americans are using the library to get information  Technology makes information more accessible to patrons – smart phones, tablets  Public librarians need to be aware of what is “new” out there  Public librarians are “keepers of knowledge.” 9/6/2013 3 IndianaStateLibrary
    4. 4. THE ROLE OF A PUBLIC LIBRARIAN How to be an effective librarian  Language appropriate for audience  Awareness of commonly asked questions 9/6/2013 4 IndianaStateLibrary
    5. 5. LIBRARIAN  Non-judgmental  Open-minded  Empathetic  Well-Informed – staff trainings, conferences, workshops  Self-awareness  Limitations 9/6/2013 5 IndianaStateLibrary
    6. 6. LIBRARIAN SKILLS  Ability to evaluate information  Mathematical ability  Literacy – information, digital  Auditory skills  Mastery of medical terminology* 9/6/2013 6 IndianaStateLibrary
    7. 7. LIBRARY  Clear cut policies  Collection development policy  Admit controversy  Resources available in community  Guidelines as outlined in RUSA Guidelines for Medical, Legal and Business Resources  Consult your lawyer/legal counsel 9/6/2013 7 IndianaStateLibrary
    8. 8. WHO ARE OUR RESOURCES Pharmacies Community health centers Hospitals Urgent care centers Police/fire department - EMS Is this passing the buck? 9/6/2013 8 IndianaStateLibrary
    9. 9. Referral is the best action 9/6/2013 9 IndianaStateLibrary
    10. 10. SAN FRANCISCO PUBLIC LIBRARY  The library has its own social worker, Leah Esguerra, because of the significant increase in the number of homeless people.  They have a good relationship with community services. 9/6/2013 10 IndianaStateLibrary
    11. 11. LET’S TEST OUR KNOWLEDGE! A B 9/6/2013 11 IndianaStateLibrary
    12. 12. A B 9/6/2013 12 IndianaStateLibrary
    13. 13. A B 9/6/2013 13 IndianaStateLibrary
    14. 14. AND… As much as we love watching crime drama, do not follow the protagonists’ ways of identifying the drug! 9/6/2013 14 IndianaStateLibrary
    15. 15. GUIDELINES:  Catherine Arnott-Smith, PhD 1. Do not interpret medical information. 2. Do not give medical advice or provide medical opinion. 3. Do not recommend a method or procedure of treatment 4. Do not recommend a drug or alternate drug. 5. Do not provide a diagnosis. 6. Do not recommend a particular practitioner. 7. Do describe your role, its limitations, and the limitations of medical information. 9/6/2013 15 IndianaStateLibrary
    16. 16. HEALTH LITERACY: SOURCES  INSPIRE MedlinePlus database  PubMed  Healthcare.gov  INSPIRE  US Department of Health and Human Services  WebMD  Mayo Clinic  National Networks of Libraries of Medicine (NNLM)  Consumer & Patient Information Services (CAPHIS)  Medical Library Association – members 9/6/2013 16 IndianaStateLibrary
    17. 17. HEALTH LITERACY: INSPIRE RESOURCES  Biomedical Reference Collection: Basic Edition  Access to more than 100 full text journals covering such disciplines as clinical medicine, dentistry, veterinary medicine, pre-clinical sciences and the health care system.  Health Business™ FullTEXT  Full text coverage of nearly 130 well-known administrative journals such as H&HN: Hospitals & Health Networks, Health Management Technology, Modern Healthcare, and many others.  Health Source: Consumer Edition  Rich collection of consumer health information available to libraries worldwide. This resource provides access to nearly 300 full text, consumer health periodicals, including American Fitness, Better Nutrition, Fit Pregnancy, Harvard Health Letter, HealthFacts, Men's Health, Muscle & Fitness, Prevention, Vegetarian Times, and many others.  Health Source®: Nursing/Academic Edition  550 scholarly full text journals focusing on many medical disciplines.  MedlinePlus  MedlinePlus will direct you to information to help answer health questions. MedlinePlus brings together authoritative information from NLM, the National Institutes of Health (NIH), and other government agencies and health-related organizations.  MEDLINE®  MEDLINE® provides authoritative medical information on medicine, nursing, dentistry, veterinary medicine, the health care system, pre-clinical sciences, and much more. 9/6/2013 17 IndianaStateLibrary
    18. 18.  MEDLINEPlus – www.medlineplus.gov  National Library of Medicine consumer website  Resources are collated by medical librarians  Little commercial content compared to others  Transparent Collection Policy - http://www.nlm.nih.gov/medlineplus/criteria.html 9/6/2013 18 IndianaStateLibrary
    19. 19. RESOURCES  National Network of Libraries of Medicine - http://nnlm.gov/members  Consumer and Patient Health Information Services – http://caphis.org/chis/librarian  PubMed - www.ncbi.nlm.nih.gov/pubmed 9/6/2013 19 IndianaStateLibrary
    20. 20. OTHER RESOURCES  INSPIRE.in.gov  Centers for Medicare and Medicaid Services Health Insurance Marketplace  http://marketplace.cms.gov/  Healthcare.gov  Henry J. Kaiser Family Foundation  Commonwealth Fund  FamiliesUSA  Health associations 9/6/2013 20 IndianaStateLibrary
    21. 21. For more information: Shirdellah “Shir” Groulx Southwest Region Coordinator Indiana State Library sgroulx@library.in.gov 317-605-3772 9/6/2013 21 IndianaStateLibrary
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