This presentation gives an overview of the approach we take to improving testing in organisations responsible for the quality of embedded software products.

1. Achieving better testing Business driven improvement

2. Introduction We all understand the benefits of a good quality product. This short presentation introduces our approach to assuring that your testing is improved in the right way. Interactive Breeze takes a business focused approach not a test focused approach to improvement. With over ten years of testing and consultancy experience we understand testing and the business surrounding testing. This presentation is aimed at companies which bear a responsibility for software quality in complex consumer devices such as set top boxes and mobile phones,

3. Challenges of testing Consistently good testing requires an established and effective test process. It does not come cheaply. Responsibility for testing often means a long-term financial commitment. Testing must be seen to deliver a return on investment. Test processes are generally inadequate because they have evolved on an ad hoc basis, often in response to short-term demands. When the test process is not fit for purpose, testing becomes overly reliant on individuals and heroics. This is a familiar picture. We can help.

4. First steps to improvement Testing is improved by improving the test process. Improvement initiatives often fail. Why? They are led by test teams. Test teams implement change but they should not solely drive change. Improvement must be business driven to deliver business benefits. But what does improvement mean?

6. Reduced operational expenditure;

7. Greater customer satisfaction;

8. Improved scalability to meet productivity demands.Improvement must be driven by business strategy and sound economics. Expectations must be realistic and achievable.

10. Collaboratingwith test teams to understand existing processes and pressures.

12. Testprocesses;

13. Specifications;

15. Our test improvement methods How can changes be introduced to steer the test process in the right direction? What types of changes should be made? We don’t simply invent changes based on ‘blue sky thinking’. Interactive Breeze employs its substantial knowledge base of methods, tools and techniques to improve testing. Our techniques work because we tailor them to meet our clients’ needs.

16. How to get in touch We provide specialist improvement consultancy to a wide range of clients in the digital TV, set top box, embedded software products, and IT sectors. We can also provide training so that clients can take charge of improving quality assurance and testing. How to contact us: Email: enquiry@interactivebreeze.com Tel: +44 (0) 203 287 6197 Fax: +44 (0) 207 900 6035 Web: www.interactivebreeze.com