There are a lot of reasons why a business, particularly a service oriented business needs their own mobile app. See the detailed facts here http://www.intelligentia.co.in/top-five-reasons-to-have-mobile-apps/
2. Why Is The Market Going Mobile?
Mobile
Customer
Loyalty
Customer
Relationship
s
On-the-go
Customers
Increase
sell-through
Easiness
Accessibility
Visibility
5. Does Your Business Mobile App Address These?
FactorsBeforeyou
BuildYourMobileApp
Your Target Audience
Your Budget
Cross-Platform
Formatting
Cost Vs. Profit
Your App Content
6. 5 Reasons Why Your Business Should Have A Mobile
App
1. Portability and
Flexibility
2. Portability and
Flexibility
3. Social Media
Reach
4. Promotion and
Exclusivity
5. Business
Expansion