SlideShare a Scribd company logo
1 of 22
©2012 SalesBuzz.com, L.L.C. 1
Core Module Series
Online Sales Mentoring Program
©2012 SalesBuzz.com, L.L.C. 2
Presented by
Michael Pedone
President / CEO of SalesBuzz.com
In this online sales training program attendees will:
• Learn Why Voice Mails Fail & How to Fix Them
• How to Use Email to Get Your Voice Mails Heard
©2012 SalesBuzz.com, L.L.C. 3
Why Do Voice Mails Fail?
(Fail = Low Call Back to Message Ratio)
©2012 SalesBuzz.com, L.L.C. 4
Why Voice Mails Fail…
The sales person isn’t
prepared prior to picking
up the phone;
©2012 SalesBuzz.com, L.L.C. 5
Why Voice Mails Fail…
The sales person has no
understanding of the
objective;
©2012 SalesBuzz.com, L.L.C. 6
Why Voice Mails Fail…
The sales person has not
created a compelling reason
for call back;
©2012 SalesBuzz.com, L.L.C. 7
Why Voice Mails Fail…
The sales person has not
rehearsed.
©2012 SalesBuzz.com, L.L.C. 8
There are at least two types of Voice Mail
©2012 SalesBuzz.com, L.L.C. 9
There are at least two types of Voice Mail
First time VM
©2012 SalesBuzz.com, L.L.C. 10
There are at least two types of Voice Mail
First time VM
Follow up VM
©2012 SalesBuzz.com, L.L.C. 11
OBJECTIVE
Every Voice Mail has its own
©2012 SalesBuzz.com, L.L.C. 12
YOUR VOICE MAIL
OBJECTIVE IS…
WHAT?
When you are making a first time outbound call…
©2012 SalesBuzz.com, L.L.C. 13
Your objective for leaving a voice mail is…
To get a call back - AND
advance the sales call;
or to have the prospect willing to
take your call the next time you
call them.
©2012 SalesBuzz.com, L.L.C. 14
The Cold Call Template: Example 1
(Prospects Name), this is (Your Name) with (Your
Company).
The reason for my call is I have an idea on how to
possibly help you avoid (specifics of common pain)
and wanted to see if it would make sense for us to
have a quick conversation to find out more about it.
I can be reached at 888-123-4567.
Again my name is (Your Name) with (Your
Company) at 888-123-4567.
Thanks (Prospect's Name)
Three Voice Mail Templates That Increase Call Backs
©2012 SalesBuzz.com, L.L.C. 15
The Cold Call Template: Sample 1
(Prospects Name), this is (Your Name) with (Your
Company).
The reason for my call is I have an idea on how to
possibly help you (avoid making over payments on
property taxes and insurance premiums while
streamlining your asset tracking process) and
wanted to see if it would make sense for us to have
a quick conversation to find out more about it.
I can be reached at 888-123-4567.
Again my name is (Your Name) with (Your
Company) at 888-123-4567.
Thanks (Prospect's Name)
Three Voice Mail Templates That Increase Call Backs
©2012 SalesBuzz.com, L.L.C. 16
The Referral Template: Example 1
(Prospects Name), this is (Your Name) with (Your
Company).
I was speaking with (Referral Name) over at
(Referrals Company Name) regarding how we
helped him/her cut/reduce/avoid (common pain /
concern) and he/she mentioned I should give you a
call to get your feedback/thoughts/opinion.
I can be reached at 888-123-4567.
Again my name is (Your Name) with (Your
Company) at 888-123-4567.
Thanks (Prospect's Name)
Three Voice Mail Templates That Increase Call Backs
©2012 SalesBuzz.com, L.L.C. 17
The Competition Template: Example 1
(Prospects Name), this is (Your Name) with (Your
Company).
We recently helped (competitor 1), (competitor 2) &
(competitor 3) avoid (common pain) while at the
same time (desired benefit) and wanted to see if this
might be something you would possibly be
interested in knowing a little more about as well.
I can be reached at 888-123-4567.
Again my name is (Your Name) with (Your
Company) at 888-123-4567.
Thanks (Prospect's Name)
Three Voice Mail Templates That Increase Call Backs
©2012 SalesBuzz.com, L.L.C. 18
Subject: Voice Mail
Mr. Prospect,
I just left you a voice mail
regarding…
©2012 SalesBuzz.com, L.L.C. 19
Rehearse Your Voice Mail Pitch!
Reinforcement Workshop
Voice Mail
©2012 SalesBuzz.com, L.L.C. 20
Questions and Answers
©2012 SalesBuzz.com, L.L.C. 21
Presented by
Michael Pedone
President / CEO of SalesBuzz.com
Thank you for attending today’s sales training webinar.
If you have questions, please feel free to
contact us at: support@salesbuzz.com.
Thank You
Online Sales Training for inside sales teams.
©2012 SalesBuzz.com, L.L.C. 22

More Related Content

More from InsideSales.com

Ken krogue sales acceleration summit 2015
Ken krogue sales acceleration summit 2015Ken krogue sales acceleration summit 2015
Ken krogue sales acceleration summit 2015
InsideSales.com
 

More from InsideSales.com (20)

The High Velocity Inside Sales Model
The High Velocity Inside Sales ModelThe High Velocity Inside Sales Model
The High Velocity Inside Sales Model
 
Cold Call Voicemail and Email Strategies - Get More Contacts to Call You Back
Cold Call Voicemail and Email Strategies - Get More Contacts to Call You BackCold Call Voicemail and Email Strategies - Get More Contacts to Call You Back
Cold Call Voicemail and Email Strategies - Get More Contacts to Call You Back
 
Call Reluctance: 3 Steps to Overcome Your Fear of Rejection when Selling By P...
Call Reluctance: 3 Steps to Overcome Your Fear of Rejection when Selling By P...Call Reluctance: 3 Steps to Overcome Your Fear of Rejection when Selling By P...
Call Reluctance: 3 Steps to Overcome Your Fear of Rejection when Selling By P...
 
12 gamification principles to increase sales productivity and engagement 96dpi
12 gamification principles to increase sales productivity and engagement 96dpi12 gamification principles to increase sales productivity and engagement 96dpi
12 gamification principles to increase sales productivity and engagement 96dpi
 
Cold Calling Tips and Million Dollar Sales Prospecting Secrets
Cold Calling Tips and Million Dollar Sales Prospecting SecretsCold Calling Tips and Million Dollar Sales Prospecting Secrets
Cold Calling Tips and Million Dollar Sales Prospecting Secrets
 
The Art and Science of Lead Generation - Ken Krogue & Amanda Holmes
The Art and Science of Lead Generation - Ken Krogue & Amanda HolmesThe Art and Science of Lead Generation - Ken Krogue & Amanda Holmes
The Art and Science of Lead Generation - Ken Krogue & Amanda Holmes
 
Sales in the cloud
Sales in the cloudSales in the cloud
Sales in the cloud
 
Ken krogue sales acceleration summit 2015
Ken krogue sales acceleration summit 2015Ken krogue sales acceleration summit 2015
Ken krogue sales acceleration summit 2015
 
Applying Predictive Sciences To Sales
Applying Predictive Sciences To SalesApplying Predictive Sciences To Sales
Applying Predictive Sciences To Sales
 
Big business expo 2015 - The Next Generation of Sales
Big business expo 2015 - The Next Generation of SalesBig business expo 2015 - The Next Generation of Sales
Big business expo 2015 - The Next Generation of Sales
 
How to Rock Your Sales Revenue Right Now
How to Rock Your Sales Revenue Right NowHow to Rock Your Sales Revenue Right Now
How to Rock Your Sales Revenue Right Now
 
31 Social Selling Tips - Ken Krogue
31 Social Selling Tips - Ken Krogue31 Social Selling Tips - Ken Krogue
31 Social Selling Tips - Ken Krogue
 
The Quick and the Dead: Use Technology to Communicate Quickly and Kill your C...
The Quick and the Dead: Use Technology to Communicate Quickly and Kill your C...The Quick and the Dead: Use Technology to Communicate Quickly and Kill your C...
The Quick and the Dead: Use Technology to Communicate Quickly and Kill your C...
 
Learn How to Make Email your New Favorite Sales Tool
Learn How to Make Email your New Favorite Sales ToolLearn How to Make Email your New Favorite Sales Tool
Learn How to Make Email your New Favorite Sales Tool
 
Why LinkedIn is the Ultimate Social Selling Tool
Why LinkedIn is the Ultimate Social Selling Tool Why LinkedIn is the Ultimate Social Selling Tool
Why LinkedIn is the Ultimate Social Selling Tool
 
Data Science: Your Secret Weapon to Closing More Deals
Data Science: Your Secret Weapon to Closing More DealsData Science: Your Secret Weapon to Closing More Deals
Data Science: Your Secret Weapon to Closing More Deals
 
Data-Driven Hiring – Using Science to Build a Winning Sales Team
Data-Driven Hiring – Using Science to Build a Winning Sales TeamData-Driven Hiring – Using Science to Build a Winning Sales Team
Data-Driven Hiring – Using Science to Build a Winning Sales Team
 
Call of Sales Duty: Modern Rep Engagement
Call of Sales Duty: Modern Rep EngagementCall of Sales Duty: Modern Rep Engagement
Call of Sales Duty: Modern Rep Engagement
 
Social Selling Tips and Tools for High Velocity Cold Calling
Social Selling Tips and Tools for High Velocity Cold CallingSocial Selling Tips and Tools for High Velocity Cold Calling
Social Selling Tips and Tools for High Velocity Cold Calling
 
How to Build a World-Class SDR Team
How to Build a World-Class SDR TeamHow to Build a World-Class SDR Team
How to Build a World-Class SDR Team
 

Recently uploaded

Mifepristone Available in Muscat +918761049707^^ €€ Buy Abortion Pills in Oman
Mifepristone Available in Muscat +918761049707^^ €€ Buy Abortion Pills in OmanMifepristone Available in Muscat +918761049707^^ €€ Buy Abortion Pills in Oman
Mifepristone Available in Muscat +918761049707^^ €€ Buy Abortion Pills in Oman
instagramfab782445
 
Jual Obat Aborsi ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan Cytotec
Jual Obat Aborsi ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan CytotecJual Obat Aborsi ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan Cytotec
Jual Obat Aborsi ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan Cytotec
ZurliaSoop
 
Structuring and Writing DRL Mckinsey (1).pdf
Structuring and Writing DRL Mckinsey (1).pdfStructuring and Writing DRL Mckinsey (1).pdf
Structuring and Writing DRL Mckinsey (1).pdf
laloo_007
 
!~+971581248768>> SAFE AND ORIGINAL ABORTION PILLS FOR SALE IN DUBAI AND ABUD...
!~+971581248768>> SAFE AND ORIGINAL ABORTION PILLS FOR SALE IN DUBAI AND ABUD...!~+971581248768>> SAFE AND ORIGINAL ABORTION PILLS FOR SALE IN DUBAI AND ABUD...
!~+971581248768>> SAFE AND ORIGINAL ABORTION PILLS FOR SALE IN DUBAI AND ABUD...
DUBAI (+971)581248768 BUY ABORTION PILLS IN ABU dhabi...Qatar
 

Recently uploaded (20)

Mifepristone Available in Muscat +918761049707^^ €€ Buy Abortion Pills in Oman
Mifepristone Available in Muscat +918761049707^^ €€ Buy Abortion Pills in OmanMifepristone Available in Muscat +918761049707^^ €€ Buy Abortion Pills in Oman
Mifepristone Available in Muscat +918761049707^^ €€ Buy Abortion Pills in Oman
 
Uneak White's Personal Brand Exploration Presentation
Uneak White's Personal Brand Exploration PresentationUneak White's Personal Brand Exploration Presentation
Uneak White's Personal Brand Exploration Presentation
 
Escorts in Nungambakkam Phone 8250092165 Enjoy 24/7 Escort Service Enjoy Your...
Escorts in Nungambakkam Phone 8250092165 Enjoy 24/7 Escort Service Enjoy Your...Escorts in Nungambakkam Phone 8250092165 Enjoy 24/7 Escort Service Enjoy Your...
Escorts in Nungambakkam Phone 8250092165 Enjoy 24/7 Escort Service Enjoy Your...
 
Jual Obat Aborsi ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan Cytotec
Jual Obat Aborsi ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan CytotecJual Obat Aborsi ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan Cytotec
Jual Obat Aborsi ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan Cytotec
 
Horngren’s Cost Accounting A Managerial Emphasis, Canadian 9th edition soluti...
Horngren’s Cost Accounting A Managerial Emphasis, Canadian 9th edition soluti...Horngren’s Cost Accounting A Managerial Emphasis, Canadian 9th edition soluti...
Horngren’s Cost Accounting A Managerial Emphasis, Canadian 9th edition soluti...
 
Dr. Admir Softic_ presentation_Green Club_ENG.pdf
Dr. Admir Softic_ presentation_Green Club_ENG.pdfDr. Admir Softic_ presentation_Green Club_ENG.pdf
Dr. Admir Softic_ presentation_Green Club_ENG.pdf
 
Falcon Invoice Discounting: Tailored Financial Wings
Falcon Invoice Discounting: Tailored Financial WingsFalcon Invoice Discounting: Tailored Financial Wings
Falcon Invoice Discounting: Tailored Financial Wings
 
Structuring and Writing DRL Mckinsey (1).pdf
Structuring and Writing DRL Mckinsey (1).pdfStructuring and Writing DRL Mckinsey (1).pdf
Structuring and Writing DRL Mckinsey (1).pdf
 
How to Get Started in Social Media for Art League City
How to Get Started in Social Media for Art League CityHow to Get Started in Social Media for Art League City
How to Get Started in Social Media for Art League City
 
TVB_The Vietnam Believer Newsletter_May 6th, 2024_ENVol. 006.pdf
TVB_The Vietnam Believer Newsletter_May 6th, 2024_ENVol. 006.pdfTVB_The Vietnam Believer Newsletter_May 6th, 2024_ENVol. 006.pdf
TVB_The Vietnam Believer Newsletter_May 6th, 2024_ENVol. 006.pdf
 
!~+971581248768>> SAFE AND ORIGINAL ABORTION PILLS FOR SALE IN DUBAI AND ABUD...
!~+971581248768>> SAFE AND ORIGINAL ABORTION PILLS FOR SALE IN DUBAI AND ABUD...!~+971581248768>> SAFE AND ORIGINAL ABORTION PILLS FOR SALE IN DUBAI AND ABUD...
!~+971581248768>> SAFE AND ORIGINAL ABORTION PILLS FOR SALE IN DUBAI AND ABUD...
 
Call 7737669865 Vadodara Call Girls Service at your Door Step Available All Time
Call 7737669865 Vadodara Call Girls Service at your Door Step Available All TimeCall 7737669865 Vadodara Call Girls Service at your Door Step Available All Time
Call 7737669865 Vadodara Call Girls Service at your Door Step Available All Time
 
Phases of Negotiation .pptx
 Phases of Negotiation .pptx Phases of Negotiation .pptx
Phases of Negotiation .pptx
 
Lucknow Housewife Escorts by Sexy Bhabhi Service 8250092165
Lucknow Housewife Escorts  by Sexy Bhabhi Service 8250092165Lucknow Housewife Escorts  by Sexy Bhabhi Service 8250092165
Lucknow Housewife Escorts by Sexy Bhabhi Service 8250092165
 
Buy gmail accounts.pdf buy Old Gmail Accounts
Buy gmail accounts.pdf buy Old Gmail AccountsBuy gmail accounts.pdf buy Old Gmail Accounts
Buy gmail accounts.pdf buy Old Gmail Accounts
 
Unveiling Falcon Invoice Discounting: Leading the Way as India's Premier Bill...
Unveiling Falcon Invoice Discounting: Leading the Way as India's Premier Bill...Unveiling Falcon Invoice Discounting: Leading the Way as India's Premier Bill...
Unveiling Falcon Invoice Discounting: Leading the Way as India's Premier Bill...
 
Falcon Invoice Discounting: The best investment platform in india for investors
Falcon Invoice Discounting: The best investment platform in india for investorsFalcon Invoice Discounting: The best investment platform in india for investors
Falcon Invoice Discounting: The best investment platform in india for investors
 
Pre Engineered Building Manufacturers Hyderabad.pptx
Pre Engineered  Building Manufacturers Hyderabad.pptxPre Engineered  Building Manufacturers Hyderabad.pptx
Pre Engineered Building Manufacturers Hyderabad.pptx
 
Organizational Transformation Lead with Culture
Organizational Transformation Lead with CultureOrganizational Transformation Lead with Culture
Organizational Transformation Lead with Culture
 
Cracking the 'Career Pathing' Slideshare
Cracking the 'Career Pathing' SlideshareCracking the 'Career Pathing' Slideshare
Cracking the 'Career Pathing' Slideshare
 

Michael Pedone - Voicemail Strategies: How to Get More Leads to Call You Back

  • 2. Core Module Series Online Sales Mentoring Program ©2012 SalesBuzz.com, L.L.C. 2
  • 3. Presented by Michael Pedone President / CEO of SalesBuzz.com In this online sales training program attendees will: • Learn Why Voice Mails Fail & How to Fix Them • How to Use Email to Get Your Voice Mails Heard ©2012 SalesBuzz.com, L.L.C. 3
  • 4. Why Do Voice Mails Fail? (Fail = Low Call Back to Message Ratio) ©2012 SalesBuzz.com, L.L.C. 4
  • 5. Why Voice Mails Fail… The sales person isn’t prepared prior to picking up the phone; ©2012 SalesBuzz.com, L.L.C. 5
  • 6. Why Voice Mails Fail… The sales person has no understanding of the objective; ©2012 SalesBuzz.com, L.L.C. 6
  • 7. Why Voice Mails Fail… The sales person has not created a compelling reason for call back; ©2012 SalesBuzz.com, L.L.C. 7
  • 8. Why Voice Mails Fail… The sales person has not rehearsed. ©2012 SalesBuzz.com, L.L.C. 8
  • 9. There are at least two types of Voice Mail ©2012 SalesBuzz.com, L.L.C. 9
  • 10. There are at least two types of Voice Mail First time VM ©2012 SalesBuzz.com, L.L.C. 10
  • 11. There are at least two types of Voice Mail First time VM Follow up VM ©2012 SalesBuzz.com, L.L.C. 11
  • 12. OBJECTIVE Every Voice Mail has its own ©2012 SalesBuzz.com, L.L.C. 12
  • 13. YOUR VOICE MAIL OBJECTIVE IS… WHAT? When you are making a first time outbound call… ©2012 SalesBuzz.com, L.L.C. 13
  • 14. Your objective for leaving a voice mail is… To get a call back - AND advance the sales call; or to have the prospect willing to take your call the next time you call them. ©2012 SalesBuzz.com, L.L.C. 14
  • 15. The Cold Call Template: Example 1 (Prospects Name), this is (Your Name) with (Your Company). The reason for my call is I have an idea on how to possibly help you avoid (specifics of common pain) and wanted to see if it would make sense for us to have a quick conversation to find out more about it. I can be reached at 888-123-4567. Again my name is (Your Name) with (Your Company) at 888-123-4567. Thanks (Prospect's Name) Three Voice Mail Templates That Increase Call Backs ©2012 SalesBuzz.com, L.L.C. 15
  • 16. The Cold Call Template: Sample 1 (Prospects Name), this is (Your Name) with (Your Company). The reason for my call is I have an idea on how to possibly help you (avoid making over payments on property taxes and insurance premiums while streamlining your asset tracking process) and wanted to see if it would make sense for us to have a quick conversation to find out more about it. I can be reached at 888-123-4567. Again my name is (Your Name) with (Your Company) at 888-123-4567. Thanks (Prospect's Name) Three Voice Mail Templates That Increase Call Backs ©2012 SalesBuzz.com, L.L.C. 16
  • 17. The Referral Template: Example 1 (Prospects Name), this is (Your Name) with (Your Company). I was speaking with (Referral Name) over at (Referrals Company Name) regarding how we helped him/her cut/reduce/avoid (common pain / concern) and he/she mentioned I should give you a call to get your feedback/thoughts/opinion. I can be reached at 888-123-4567. Again my name is (Your Name) with (Your Company) at 888-123-4567. Thanks (Prospect's Name) Three Voice Mail Templates That Increase Call Backs ©2012 SalesBuzz.com, L.L.C. 17
  • 18. The Competition Template: Example 1 (Prospects Name), this is (Your Name) with (Your Company). We recently helped (competitor 1), (competitor 2) & (competitor 3) avoid (common pain) while at the same time (desired benefit) and wanted to see if this might be something you would possibly be interested in knowing a little more about as well. I can be reached at 888-123-4567. Again my name is (Your Name) with (Your Company) at 888-123-4567. Thanks (Prospect's Name) Three Voice Mail Templates That Increase Call Backs ©2012 SalesBuzz.com, L.L.C. 18
  • 19. Subject: Voice Mail Mr. Prospect, I just left you a voice mail regarding… ©2012 SalesBuzz.com, L.L.C. 19
  • 20. Rehearse Your Voice Mail Pitch! Reinforcement Workshop Voice Mail ©2012 SalesBuzz.com, L.L.C. 20
  • 21. Questions and Answers ©2012 SalesBuzz.com, L.L.C. 21
  • 22. Presented by Michael Pedone President / CEO of SalesBuzz.com Thank you for attending today’s sales training webinar. If you have questions, please feel free to contact us at: support@salesbuzz.com. Thank You Online Sales Training for inside sales teams. ©2012 SalesBuzz.com, L.L.C. 22