©2012 SalesBuzz.com, L.L.C. 1
Core Module Series
Online Sales Mentoring Program
©2012 SalesBuzz.com, L.L.C. 2
Presented by
Michael Pedone
President / CEO of SalesBuzz.com
In this online sales training program attendees will:
• Learn...
Why Do Voice Mails Fail?
(Fail = Low Call Back to Message Ratio)
©2012 SalesBuzz.com, L.L.C. 4
Why Voice Mails Fail…
The sales person isn’t
prepared prior to picking
up the phone;
©2012 SalesBuzz.com, L.L.C. 5
Why Voice Mails Fail…
The sales person has no
understanding of the
objective;
©2012 SalesBuzz.com, L.L.C. 6
Why Voice Mails Fail…
The sales person has not
created a compelling reason
for call back;
©2012 SalesBuzz.com, L.L.C. 7
Why Voice Mails Fail…
The sales person has not
rehearsed.
©2012 SalesBuzz.com, L.L.C. 8
There are at least two types of Voice Mail
©2012 SalesBuzz.com, L.L.C. 9
There are at least two types of Voice Mail
First time VM
©2012 SalesBuzz.com, L.L.C. 10
There are at least two types of Voice Mail
First time VM
Follow up VM
©2012 SalesBuzz.com, L.L.C. 11
OBJECTIVE
Every Voice Mail has its own
©2012 SalesBuzz.com, L.L.C. 12
YOUR VOICE MAIL
OBJECTIVE IS…
WHAT?
When you are making a first time outbound call…
©2012 SalesBuzz.com, L.L.C. 13
Your objective for leaving a voice mail is…
To get a call back - AND
advance the sales call;
or to have the prospect willi...
The Cold Call Template: Example 1
(Prospects Name), this is (Your Name) with (Your
Company).
The reason for my call is I h...
The Cold Call Template: Sample 1
(Prospects Name), this is (Your Name) with (Your
Company).
The reason for my call is I ha...
The Referral Template: Example 1
(Prospects Name), this is (Your Name) with (Your
Company).
I was speaking with (Referral ...
The Competition Template: Example 1
(Prospects Name), this is (Your Name) with (Your
Company).
We recently helped (competi...
Subject: Voice Mail
Mr. Prospect,
I just left you a voice mail
regarding…
©2012 SalesBuzz.com, L.L.C. 19
Rehearse Your Voice Mail Pitch!
Reinforcement Workshop
Voice Mail
©2012 SalesBuzz.com, L.L.C. 20
Questions and Answers
©2012 SalesBuzz.com, L.L.C. 21
Presented by
Michael Pedone
President / CEO of SalesBuzz.com
Thank you for attending today’s sales training webinar.
If yo...
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Michael Pedone - Voicemail Strategies: How to Get More Leads to Call You Back

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Sales Acceleration Summit - This session is now available on demand: http://www.insidesales.com/events/2014/sales-acceleration-summit/michael-pedone


Session Overview
Learn how to increase cold call voicemail callbacks and advance the sales call to the next phase of the selling cycle in this webinar from SalesBuzz.com's CEO, Michael Pedone.

This free cold call voicemail strategies webinar will cover:

- Why Voicemails Fail and How to Fix It
- Word-for-word Voicemail Sales Scripts that Work in the Real World
- How to Use Email to Get Your Voicemail Heard

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Michael Pedone - Voicemail Strategies: How to Get More Leads to Call You Back

  1. 1. ©2012 SalesBuzz.com, L.L.C. 1
  2. 2. Core Module Series Online Sales Mentoring Program ©2012 SalesBuzz.com, L.L.C. 2
  3. 3. Presented by Michael Pedone President / CEO of SalesBuzz.com In this online sales training program attendees will: • Learn Why Voice Mails Fail & How to Fix Them • How to Use Email to Get Your Voice Mails Heard ©2012 SalesBuzz.com, L.L.C. 3
  4. 4. Why Do Voice Mails Fail? (Fail = Low Call Back to Message Ratio) ©2012 SalesBuzz.com, L.L.C. 4
  5. 5. Why Voice Mails Fail… The sales person isn’t prepared prior to picking up the phone; ©2012 SalesBuzz.com, L.L.C. 5
  6. 6. Why Voice Mails Fail… The sales person has no understanding of the objective; ©2012 SalesBuzz.com, L.L.C. 6
  7. 7. Why Voice Mails Fail… The sales person has not created a compelling reason for call back; ©2012 SalesBuzz.com, L.L.C. 7
  8. 8. Why Voice Mails Fail… The sales person has not rehearsed. ©2012 SalesBuzz.com, L.L.C. 8
  9. 9. There are at least two types of Voice Mail ©2012 SalesBuzz.com, L.L.C. 9
  10. 10. There are at least two types of Voice Mail First time VM ©2012 SalesBuzz.com, L.L.C. 10
  11. 11. There are at least two types of Voice Mail First time VM Follow up VM ©2012 SalesBuzz.com, L.L.C. 11
  12. 12. OBJECTIVE Every Voice Mail has its own ©2012 SalesBuzz.com, L.L.C. 12
  13. 13. YOUR VOICE MAIL OBJECTIVE IS… WHAT? When you are making a first time outbound call… ©2012 SalesBuzz.com, L.L.C. 13
  14. 14. Your objective for leaving a voice mail is… To get a call back - AND advance the sales call; or to have the prospect willing to take your call the next time you call them. ©2012 SalesBuzz.com, L.L.C. 14
  15. 15. The Cold Call Template: Example 1 (Prospects Name), this is (Your Name) with (Your Company). The reason for my call is I have an idea on how to possibly help you avoid (specifics of common pain) and wanted to see if it would make sense for us to have a quick conversation to find out more about it. I can be reached at 888-123-4567. Again my name is (Your Name) with (Your Company) at 888-123-4567. Thanks (Prospect's Name) Three Voice Mail Templates That Increase Call Backs ©2012 SalesBuzz.com, L.L.C. 15
  16. 16. The Cold Call Template: Sample 1 (Prospects Name), this is (Your Name) with (Your Company). The reason for my call is I have an idea on how to possibly help you (avoid making over payments on property taxes and insurance premiums while streamlining your asset tracking process) and wanted to see if it would make sense for us to have a quick conversation to find out more about it. I can be reached at 888-123-4567. Again my name is (Your Name) with (Your Company) at 888-123-4567. Thanks (Prospect's Name) Three Voice Mail Templates That Increase Call Backs ©2012 SalesBuzz.com, L.L.C. 16
  17. 17. The Referral Template: Example 1 (Prospects Name), this is (Your Name) with (Your Company). I was speaking with (Referral Name) over at (Referrals Company Name) regarding how we helped him/her cut/reduce/avoid (common pain / concern) and he/she mentioned I should give you a call to get your feedback/thoughts/opinion. I can be reached at 888-123-4567. Again my name is (Your Name) with (Your Company) at 888-123-4567. Thanks (Prospect's Name) Three Voice Mail Templates That Increase Call Backs ©2012 SalesBuzz.com, L.L.C. 17
  18. 18. The Competition Template: Example 1 (Prospects Name), this is (Your Name) with (Your Company). We recently helped (competitor 1), (competitor 2) & (competitor 3) avoid (common pain) while at the same time (desired benefit) and wanted to see if this might be something you would possibly be interested in knowing a little more about as well. I can be reached at 888-123-4567. Again my name is (Your Name) with (Your Company) at 888-123-4567. Thanks (Prospect's Name) Three Voice Mail Templates That Increase Call Backs ©2012 SalesBuzz.com, L.L.C. 18
  19. 19. Subject: Voice Mail Mr. Prospect, I just left you a voice mail regarding… ©2012 SalesBuzz.com, L.L.C. 19
  20. 20. Rehearse Your Voice Mail Pitch! Reinforcement Workshop Voice Mail ©2012 SalesBuzz.com, L.L.C. 20
  21. 21. Questions and Answers ©2012 SalesBuzz.com, L.L.C. 21
  22. 22. Presented by Michael Pedone President / CEO of SalesBuzz.com Thank you for attending today’s sales training webinar. If you have questions, please feel free to contact us at: support@salesbuzz.com. Thank You Online Sales Training for inside sales teams. ©2012 SalesBuzz.com, L.L.C. 22

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