27. Using SaaS technology
PAGE 29
Processes
Municipality 1
C1
E
IS-SaaS
Processes
Municipality 2
C2
Processes
Municipality n
Cn
...
CM
IS-SaaS = Information System (using a SaaS-based BPMS)
E = Event log
CM = Configurable Models
Cx = Configuration x
34. Information Systems Researchers
• should evaluate (or, rather, first learn how to do it)
• should look for impact
Editor's Notes
The same products (passport, building control, social services, …)Same national lawsReference models NVVB, GEMMA, …But a reference model is not executable!Collaboration between municipalities: Dimpact, GovUnited, SSC de Kempen, … … …
Each municipality has either Custom IS for their process Standard IS and adapts their process to it Or at least a different configuration of a standard IS
Even better: 1 system where municipalities are ‘users’ with their configurationMain Challenge: Executable Configurable Process Model