http://www.hcltech.com/telecom/overview ~ for more Telecom

4. HCL enables B2B and B2C portals through
ATG for a B2B Commerce Group
BACKGROUND
 Our client is a B2B Commerce group which has e-commerce solutions built
upon an ATG Commerce framework and products
 HCL is involved in developing ATG Projects for its B2B and B2C Portals,
and our client expects to utilize our deep expertise on ATG to enhance its
commerce solutions, and also looks to us for thought, product and process
leadership
CHALLENGES / OBJECTIVES
SNAPSHOT
 Usability and performance issues with the B2B (Premier) and B2C (Consumer
Portal)  Vertical: Telecom
 Performance issues in applications due to un-optimized design and usage of  Service Areas: Application
ATG OOTB features Roadmap, Architecture &
 Ongoing maintenance of the Premier application Consulting, Application Design &
Development, Application
 Lack of Product Vision – All focus on projects at hand Migration, Production Support, Application
 Business' High Operating Cost due to the absence of the right business Maintenance
focused tool – SLAs off by weeks/months  Technologies: ATG Commerce, ATG
Repository , Weblogic, Oracle, SVN, J2EE
 Frameworks: ATG Commerce
Framework, Profile and Promotional
Framework

5. THE SOLUTION
 HCL created a leadership team to drive the vision through the engagement
 Participated and provided suggestions during architecture and design discussions
 Took complete ownership of certain critical areas and worked on an end-to-end delivery model – from
capturing requirements through to deployment
 HCL’s key contributions include:
 Complete Architecture, Design and Development of the Profile and Catalog Management Tool
 Re-architecture of the existing Pricing/Promotions Framework
 Re-design of site navigation
 Remodeling/Re-factoring of Premier applications with respect to the customer profile
 Premier application migration from ATG 7.1 to 2006.3
RESULTS / BENEFITS
 Redesigning the Pricing Engine for the Premier Site resulted in the throughput increasing by double
 The Profile Management Tool has helped the customer business team (merchandise) to increase their
productivity by 2-3 times
 Reduced vendor management overheads and a significant number of personnel
 Plans have been drawn up for the utilization of new ATG products through the
 Implementation of ATG CA, Merchandising and Serchandising
 Migration to ATG 2007.1

6. Hello, I’m from HCL! We work behind the scenes, helping our customers to shift paradigms and start revolutions. We use digital engineering to
build superhuman capabilities. We make sure that the rate of progress far exceeds the price. And right now, 88,000 of us bright sparks are busy
developing solutions for 500 customers in 31 countries across the world.
How can I help you?
www.hcltech.com