http://www.hcltech.com/energy-and-utilities/overview ~ for more Energy & Utilities

4. Automation of a state electric
transmission & distribution
department in India
BACKGROUND
 Our client is a professionally managed utility in North India, supplying
reliable and cost efficient electricity to 4 DISCOMS constituting 64
Districts and 168 Towns, with over 40 lakh consumers
 It wanted to reform the power distribution sector during the 11th plan to
help reduce AT&C losses, bring about commercial viability, reduce
outages and interruptions, and increase consumer satisfaction
CHALLENGES / OBJECTIVES
SNAPSHOT
Phase A:  Vertical: Energy & Utilities
 Preparation of a Base-line Data System for the project area covering Consumer
 Service Offerings: ADM, Implementation
Indexing, Geographic Information Systems [GIS] Mapping, Automated Meter Meter Data Acquisition, Energy Audit, GIS,
Reading [AMR] & Automatic Data Logging & Asset Management Asset Mapping, Centralized customer care
 Adoption of IT applications for Meter Reading, Billing, Energy Accounting & services, MIS, Web Self Services, Identity
Audit, Management Information Systems [MIS] and addressing consumer and Access Management System
grievances  Technologies: Oracle (CC&B, WAM, BI), GIS,
Hardware (Sun Solaris)
Phase B:
 Reduction in losses by 15%, by investing in core utility infrastructure

5. THE SOLUTION
HCL is setting up a smart grid that can intelligently integrate generators and consumers to balance supply and demand, and allow
greater robustness, efficiency and flexibility than the existing power systems. It will deliver electricity to customers’ homes and
control appliances to increase energy efficiency and reduce power use. To this end, HCL has:
 Prepared a Base-line Data System providing specialized features like Consumer Indexing, GIS Mapping, and Automatic
Metering (AMR) on Distribution
 Provided an Enterprise GIS Application based on Miner & Miner ArcFM and ESRI ArcGIS Server technology, Transformers &
Feeders, and Automatic Data Logging for all Distribution Transformers & Feeders and a SCADA / DMS system
 Undertaken Asset Mapping of the entire distribution including the adoption of IT applications for meter reading, billing &
collection, energy accounting & auditing, and MIS
 Provided for redressal of consumer grievances and the establishment of IT enabled consumer service centers
Modules Developed: Meter Data Acquisition, Energy Audit, New Connection, Disconnection & Dismantling, GIS based customer
indexing & Asset Mapping – Miner & Miner ArcFM & ESRI ArcGIS Server implementation, Interfaces of GIS system with other
business systems like Work & Asset Management, Energy Audit, Meter Data, SCADA, Customer Care & Billing, GIS based
integrated network analysis module: Centralized customer care services, Management Information System, Web Self Services,
Identity and Access Management System, System Security Requirement
Solution Highlights: SOA, Modular design, Web-based solution, N Tier architecture, Message-based integration, Role-based
access, Single sign-on, Workflows, Document management, Business Intelligence & Reports, Data backups and recovery, Mail
integration, Interfacing with other systems
RESULTS / BENEFITS
An ongoing project, our client is witnessing several results, key of which include:
 Significant reduction in transmission losses
 Commercial viability
 Reduced outages and interruptions
 Increased consumer satisfaction

6. Hello, I’m from HCL! We work behind the scenes, helping our customers to shift paradigms and start revolutions. We use digital engineering to
build superhuman capabilities. We make sure that the rate of progress far exceeds the price. And right now, 88,000 of us bright sparks are busy
developing solutions for 500 customers in 31 countries across the world.
How can I help you?
www.hcltech.com