Operational Intelligence (OI) taps into data and business processes to change actions in real-time across the fabric of your business. It ensures nothing falls between the gaps and cracks and that your staff have all the information they need, when they need it, to make better business decisions. This presentation gives you a brief introduction to operational intelligence, and how it can make your business smarter. If you'd like to know more, contact us: www.greentree.com/contact

2. WHAT IS OPERATIONAL INTELLIGENCE?
Operational Intelligence (OI) taps into data and business
processes to change actions in real-time across the fabric
of your business.
It ensures nothing falls between the gaps and cracks and
that your staff have all the information they need, when
they need it, to make better business decisions.

3. WHAT IS OPERATIONAL INTELLIGENCE?
Systems:
• It taps into data and business
processes to change actions in
real-time
• Uses information to
streamline processes
• Makes sure there are no gaps
or cracks in how your business
operates
People:
• Identifies immediate actions
and decisions to be made
• Enables effortless
communication between
departments
• Dishes up the information you
need, exactly when you need it
• Captures IP so it stays within
your organisation
Operational Intelligence (OI) connects the dots across the
fabric of your entire organisation:

4. OI vs BI – WHAT IS THE DIFFERENCE?
Operational Intelligence
• Works with real time data
• Manages activities and
functions as and when they
occur
• Streamlines your operation by
connecting the dots
• Stops errors from being made
• Is used right across your entire
organisation
Business Intelligence
• Works with data after the fact
• Uses historic data for
forecasting and planning
• Provides in-depth analysis for
better decision making
• Focuses on the longer term
• Typically used by managers or
those in analytical roles
You need both to be effective.

5. YOU NEED OI BECAUSE…
Your people need to be good at:
• Creating opportunities
• Communication
• Innovative thinking
But what if their days are filled with:
• Dull repetitive tasks
• Mindless administration
• Fixing mistakes
With OI all of your staff can focus on what they’re
really good at.

7. HOW IT WORKS?
Operational Intelligence empowers your people to
make the right decisions at the right time:
• IP is captured and retained – stop relying on what’s in peoples’ heads
• Next steps are automatically triggered – gaps and cracks disappear
• The right information is delivered to the right person – every time
• All the dots are connected across your business – no more silos
• Uses the information you already have to make your day-to-day work
faster, easier, and more accurate
• Everyone is able to focus on adding value; not repetitive manual tasks
OI does the grunt work so your people don’t have to!
It makes for a happier, more productive, workforce.

8. HOW TO GET STARTED
Implementing an integrated business management
system is your first step.
You need to start with:
• Understanding how you want to do business
• Then connecting the dots across your organisation to deliver it
And because Greentree is designed to deliver OI:
• It doesn’t take months of consulting to get started
• You can automate one critical operational process at a time
• Once you’re underway you immediately start reaping the benefits
• It will work for you: every business needs it and we’ll show you how to
do it

9. © 2016 Greentree International Ltd
Version February 2016. All product and company names are trademarks™ or registered® trademarks of their
respective holders. Use of them does not imply any affiliation with or endorsement by them.
GET STARTED TODAY!
Contact us now to learn how you can develop OI with Greentree.
Email:
sales@greentree.com
Call:
New Zealand: 0800 313 313
Australia: 1800 000 737
United Kingdom: +44 (0) 196 283 2700
International: +64 (0) 9 366 3888
Visit:
www.greentree.com/contact

11. FURTHER READING
Greentree Blog Series:
• What the $%@! is Operational Intelligence
• Operational Intelligence – Why you want it and how to get it
• Operational Intelligence vs Business Intelligence – why you need both
• Connecting the dots: how to get Operational Intelligence
• Make money instead of mistakes – Operational Intelligence for the
distribution industry