Gowri Penkar

Melbourne, Australia Australia

CX/UX Researcher and Designer at Telstra - Senior UX Consultant at Objective Experience

Technology / Software / Internet

• UX specialist with 12 years of experience in ICT across a range of industries. • 8+ years of experience designing, listening, empathizing and synthesizing. • Experience with user research, usability and cross-channel customer experience evaluations as well as UX activities such as high-level customer journey mapping, stakeholder workshops and wireframing. • Stakeholder management interacting across product teams to capture objectives, plan research activities and present insights. • Single point of contact for projects, leading research activities and project principal. • Won the CDG Spot Award, CDG Star Award and Certificate of Excellence for project work at TESCO and the Boeing Recogn...