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Getting a sense of humor does not mean putting some jokes on the corporate web site. Rather, it requires big values, a little humility, straight talk, and a genuine point of view. ,[object Object],[object Object],[object Object]
Companies attempting to “position” themselves need to take a position. Optimally, it should relate to something their market actually cars about. ,[object Object],[object Object],[object Object]
Bombastic boasts – “We are positioned to become the preeminent provider of XYZ” – do not constitute a position.   ,[object Object],[object Object],[object Object]
Companies need to come down from their Ivory Towers and talk to the people with whom they hope to create relationships.  ,[object Object],[object Object]
Public Relations does not relate to the public. Companies are deeply afraid of their markets . ,[object Object],[object Object]
By speaking in language that is distant, uninviting, arrogant, they build walls to keep markets at bay. ,[object Object],[object Object],[object Object]
Most marketing programs are based on the fear that the market might see what’s really going on inside the company.  ,[object Object],[object Object],[object Object]

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95 Theses: Part4

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