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universal helath services ar_2002
1. ANNUAL REPORT 2002
UNIVERSAL HEALTH SERVICES, INC.
2. Index
Financial Highlights.................................. 2-3
Shareholders Letter.................................. 4-5
Doing What We Do Best ......................... 6-22
Financial Results..................................... 23-71
Directory of Hospitals............................. 72-73
Board of Directors.................................. 74
Officers/Corporate Information................ 75
Front Cover: This unique
photomosaic is made
from over 4900
individual pictures taken
during the construction of
The George Washington
University Hospital.
3. On August 23, 2002, one of UHS’s most ambitious dreams
became a reality. The new George Washington University
Hospital (GWUH) officially opened its doors, inaugurating a
state-of-the-art medical facility that is unmatched in our nation’s
capital. Five years in the making, it has been welcomed by
patients, staff members, and community leaders alike.
4. The new GWUH is a shining example of the UHS approach to
hospital management. It is designed to meet the highest standards
of patient services. It features the latest in advanced medical
technologies. And it was achieved through the hard work and
effective management of professionals who believe that quality
healthcare can coexist with profitable operations.
5. UNIVERSAL
Corporate Profile
Universal Health Services, Inc.
is one of the largest and most
experienced hospital management
companies in the nation. We have
focused our efforts on managing
acute care hospitals, behavioral health
hospitals, and ambulatory surgery and
radiation oncology centers.
We believe hospitals will remain
the focal point of the healthcare delivery
system. We have built our success by
remaining committed to a program
of rational growth around our core
businesses and seeking opportunities
complementary to them. The future
of our industry remains bright for
Admissions
(in thousands)
those whose focus is providing quality
480
healthcare on a cost-effective basis.
420
The UHS Mission
360
To provide superior quality
healthcare services that: Patients
300
recommend to families and friends,
physicians prefer for their patients,
purchasers select for their clients, 240
employees are proud of, and
investors seek for long-term returns. 180
We will realize this vision
through our commitment to the
120
following principles: service
excellence, continuous improvement
in measurable ways, employee 60
development, ethical and fair treatment
for all, teamwork, compassion, and
0
innovation in service delivery.
98 99 00 01 02
2
6. Financial Highlights
PERCENTAGE
2002 2001 2000
YEAR ENDED DECEMBER 31 INCREASE
NET REVENUES $ 3,258,898,000 $ 2,840,491,000 15% $ 2,242,444,000
NET INCOME $ 175,361,000 $ 99,742,000 76% $ 93,362,000
EARNINGS PER SHARE * (DILUTED) $ 2.74 $ 1.60 71% $ 1.50
PATIENT DAYS 2,564,022 2,253,611 14% 1,626,069
ADMISSIONS 414,390 355,117 17% 264,742
AVERAGE NUMBER 10,648 9,966 7% 7,592
OF LICENSED BEDS
• The earnings per share have been adjusted to reflect the two-for-one stock split declared in the form of a
100% stock dividend which was paid in June 2001.
Net Revenues Earnings Per Share
(in millions) (diluted)
$3,400 $2.80
$2,975 $2.45
$2,550 $2.10
$2,125 $1.75
$1,700 1.40
$1,275 $1.05
$850 $.70
$425 $.35
$0 $0
98 99 00 01 02 98 99 00 01 02
7. UNIVERSAL
Net Income Increases for UHS Acquires 100th Facility
the 10th Consecutive Year and We’re Still Growing
We are pleased to report This strategy reached
that net revenues for the an exciting new milestone in
year ended December 31, 2002 as we acquired our
2002, were $3.3 billion, a 100th facility, located in
15% increase from the prior Lansdale, Pennsylvania.
year. Net income for the This community hospital,
year was $175.4 million or which has been renamed
$2.74 per share (diluted). Central Montgomery Medical
Net income increased for Center, has the distinction
the tenth consecutive year. of being UHS’s first acute
By year-end 2002, share- care facility in Pennsylvania,
holders’ equity increased complementing our highly
14% to $917 million and debt regarded network of behav-
declined to $689 million. ioral healthcare centers
As these figures indicate, throughout the state.
2002 was simply an out- This past year, UHS
Letter to Shareholders
standing year for Universal expanded into a new fron-
Health Services. We tier: Alaska. We have acquired
An Added Sense
achieved new records in North Star Behavioral Health
of Purpose
revenues, net income, and Systems, a group of high-
Following the turmoil and earnings per share. We are quality psychiatric care facili-
tragedy in our nation after extremely pleased that in an ties serving the growing
the September 11, 2001, overall bleak economic envi- community of Anchorage.
attack, we have had to reori- ronment The Wall Street In addition, four major
ent ourselves to a new situ- Journal listed UHS as the projects were begun in
ation, becoming both vigi- Top Healthcare provider for 2002. Construction began
lant and prepared. We fully the ten-year period of 1992- on Spring Valley Hospital
understand that hospitals, 2002. The Wall Street Medical Center in Las Vegas,
which might be in the front Journal Shareholder which brings The Valley
line, will be asked to do Scoreboard ranks the per- Health System’s hospitals to
more. That is one reason formance of 1,000 major four, increasing UHS’s strong
2002 brought a new sense U.S. companies based on position in the nation’s
of purpose for UHS’s hospi- total returns to shareholders. fastest-growing major city.
tals nationwide. At 29%, UHS’s average We also began construction
And while we have con- return was first and more on the Heart Hospital of
tinued to fulfill our responsi- than double the industry Northwest Texas in Amarillo,
bilities as guardians of pub- group average. We are and the Women’s Center at
lic safety, we have remained proud of this accomplish- the Wellington Regional
focused on our primary ment because it confirms Medical Center. And we
mission of delivering quality the wisdom of our business broke ground on Lakewood
healthcare services to growth strategy and the Ranch Medical Center, which
patients, and solid returns value of our company’s rep- will add to our network of
to our shareholders. utation for integrity. facilities in Manatee County,
Florida.
4
8. Another exciting mile- In the Behavioral Health it has died in previous
stone in 2002 was the Company, Barry Pipkin was years. Let’s hope the Senate
opening of the new George promoted to Regional Vice finally acts to mitigate this
Washington University President and Linda crisis that affects every
Hospital in Washington, D.C. Berridge is the newest American.
This technologically Group Director.
At this writing America
advanced facility gives UHS And we congratulate John
has entered into war in Iraq.
a high profile presence in “Skip” Williams, M.D., Ed.D.,
We fully support those UHS
our nation’s capital. We are a member of UHS’s Board of
service personnel called to
very proud of completing Directors and currently Dean
duty to protect our nation.
this four-year project on time of The George Washington
And we pledge to assist
and on budget, resulting in University Medical Center,
their families in their
the finest hospital to be built who was named Provost of
absence and retain their
in Washington, D.C. in over the University.
jobs until they can safely
25 years. We look forward
Fixing a Problem return home.
to the many benefits it will
bring to patients, the local
Our industry continues to be As we enter our 25th
community, our University
impacted by the rising cost year, we look back with
partner and our company.
of malpractice insurance. pride at what has been
These new facilities will
This has been brought accomplished. And we look
add 12% to the number of
about by excessive non-eco- ahead with excitement to all
available beds in our acute
nomic awards, forcing many the positive programs now
care division. They exempli-
highly qualified physicians being planned and put in
fy UHS’s ongoing strategy of
to alter their practice pat- place to better serve the
building or acquiring hospi-
terns. Some are leaving the many communities of which
tals in areas where popula-
field of medicine altogether, our hospitals are an integral
tion growth is above the
at a time when our nation part. They have come to
national average. These
urgently needs experienced, rely on UHS to effectively
hospitals will soon become
competent medical profes- provide hospital services
an integral part of the local
sionals. This unfortunate when the need arises, and
community by consistent
trend must be reversed. We we will not fail them.
investment in people, servic-
believe that placing caps on We are privileged to play
es, and facilities.
non-economic damages and this role and thank the over
implementing objective 30,000 UHS professionals
Our Most Important
screening panels will help to who make it possible for our
Resource: UHS’s People
reduce the number of frivo- company to fulfill our unique
In December 2002, we were lous lawsuits and excessive corporate mission.
happy to welcome Robert L. awards, while ensuring that
May God continue to
Smith to our company’s injured individuals receive
bless America.
management. As Vice compensation for important
President and Regional continued medical care and
Director of Acute Care economic loss. On March
Operations, Robert is apply- 13, 2003, the U.S. House of Alan B. Miller
ing his expertise to the com- Representatives passed Chairman of the Board
pany’s hospitals in Texas, legislation along these lines, President and Chief
Oklahoma and Louisiana. and now the legislation Executive Officer
moves to the Senate where
9. UNIVERSAL
ance. In short, it is a
Overcoming
microcosm of UHS’s
Skepticism, Again.
long history of excellence
in hospital management.
At first, there seemed
And it is only one
to be more skeptics
success story in a year
than believers.
that saw continued
When UHS announced
a joint venture with The
George Washington
University Hospital
(GWUH) in 1997, many
hospital staff members
feared that their new
corporate partner would
be driven solely by
financial interests.
That is, they expected
UHS to cut corners on
facilities, equipment, The George Washington
University Hospital is a unique
growth for our unique
staffing, and the quality facility, befitting its status as
a primary hospital for the
healthcare company.
of medical care. President of the United States,
members of Congress, and
Community mem- visiting dignitaries.
A Perfect Fit
bers, too, expressed
concerns that one of
The GWUH/UHS part-
Washington, D.C.’s most
nership began in 1997,
venerated hospitals
when the university’s
would see more than
leaders realized they
175 years of tradition
had reached a turning
swept away in the
name of profits.
But the story of the
new GWUH is one of
optimism overcoming
skepticism, and out-
standing quality leading
to outstanding perform-
6
10. UNIVERSAL
point in their institu- America’s largest hospi-
tion’s proud history. tal management com-
After struggling for panies,” recalls John F.
years with deficits and Williams, Jr., M.D.,
a 1948-vintage facility, Ed.D., Vice President
GWUH reluctantly for Health Affairs and
decided that they could Dean, The George
no longer operate Washington University.
without a source of “And at first, UHS was
substantial outside actually considered too
funding and hospital small to make our list of
management expertise. candidates.
The university knew “But after working
that this meant giving with some of the larger
up some measure of companies,” says Dr.
control, but they also Williams, “we came to
hoped to structure a appreciate that what
really mattered was
not the size of the
company but its
culture. And in that
regard, UHS proved
to be a perfect fit.”
Over the course of
the next few months,
a partnership agree-
ment was forged in
which UHS would fund
a brand-new hospital
building while GWU
would retain 20%
ownership and full
deal that ensured
academic privileges.
continued operation of
their all-important
academic programs.
“We began by talking
with several of 7
11. UNIVERSAL
A Challenging Site • The Micropaq
telemetry System
In 1999, after a long • Inturis Suite
process of securing • The Integris
approvals, UHS began Biplane
construction of the new Neurovascular
George Washington Imaging System
University Hospital, • The Integris Allura,
directly across the street a catheterization
from the old facility. lab with three-
Guided by Donald dimensional
Pyskacek, UHS’s assis- imaging
tant vice president in • Neonatal incubators
charge of design and • GE Signa Infinity
construction, the part- MRI
ners selected a six-story
design with a curved, A Disturbing Trend
glass-enclosed facade.
Inside, the new building But before construc-
would reflect UHS’s tion of the new facility
extensive experience in got underway, a dis-
building and managing turbing trend began to
modern healthcare facil- emerge. Some of the
ities, from its efficient hospital’s finest medical
emergency department, professionals were
to its advanced surgical leaving GWUH – and
suites, to its comfort- taking their patients
able patient rooms. with them.
The new hospital As part of a team
would be outfitted with that is considered
the very latest in medical among the finest in
technology, including: America, many physi-
• The Dilon 6800 cians and nurses wor-
gamma camera ried that UHS would
• EnSite Cardiac compromise their high
Mapping medical standards in
• Virtual reality exchange for profits.
8
training centers Despite ongoing
12. UNIVERSAL
defections, UHS and University Hospital,
GWUH pressed ahead recalls that the hospi-
toward a targeted 2002 tal’s chief nursing officer
opening date. relayed to him a story
As that date moved of a nurse who left
closer, word circulated during the construction
through the Washington, phase. “But after she
D.C. medical communi- saw the facility and
ty that the new GWUH equipment,” he says,
lived up to all of its “she wrote a letter say-
promises – and more. ing, ‘Can I come home?’”
And by the time At the same time,
the new hospital had 292 new physicians
opened, many medical joined the medical staff
professionals – and between 1999 and 2002.
their patients – had
returned. For example, An Institution
Dan McLean, CEO and Transformed
Managing Director,
The George Washington When the new
George Washington
University Hospital
opened its doors on
August 23, 2002 – on
time and on budget –
professionals and
patients alike saw an
institution transformed.
The hospital’s
Emergency Department
is more than two and
one half times larger
than before, with more
treatment areas, the
latest equipment, and
increased patient
privacy. As a result,
9
13. The Dilon 6800
EnSite Cardiac Mapping
Virtual Reality Training Centers
Micropaq Telemetry System
Inturis Suite
10
15. UNIVERSAL
In addition, an
advanced communica-
tions network allows
physicians and nurses
to view images, EKGs,
lab reports, and other
patient records using a
desktop or laptop PC –
or even a Palm Pilot.
And on its top floor,
GWUH features one of
the world’s finest med-
ical education facilities,
where students can
John F. Williams, Jr.,
emergency visits have
M.D., Ed.D.
perform exams and
already increased by
even complex surgical
20 percent.
procedures on lifelike
In addition, there are
simulators.
twice as many operat-
“The sixth floor is a
ing theaters – the small-
unique setting,” says
est of which would hold
Richard Becker, M.D.,
the largest operating
Medical Director and
room from the old hos-
Assistant Dean for
pital. And the hospital’s
Medical Affairs, The
world-class surgeons
George Washington
are at last using world-
University. “It makes
class equipment. Karen Hicks
our university more
Chief Nurse Executive
In the old hospital,
attractive to top medical
the interventional car-
students, who are
diac care rooms were
critical to the university’s
on different floors. In
future.”
the new one, they are
Features like these
adjacent to one another,
have made GWUH the
saving precious seconds
pride of the Washington,
for patients in crisis.
D.C. healthcare com-
munity – and a wel-
come addition to UHS.
12
16. UNIVERSAL
“A Renaissance
for GWUH”
A transformation of
this magnitude did not
go unnoticed by the
local community.
At the grand opening
ceremony, local news-
paper, radio, and televi-
sion news teams were
on hand to cover it.
And among the many
VIP’s in attendance was
President Bush’s chief
Richard Becker, M.D.
of staff Andrew Card, Medical Director
who proclaimed
the whole atmosphere
“This is the
Paulita Amigo,
is alive with energy.
President’s hospital.”
Clinical Director, Neuroscience,
Orthopedics, and Rehabilitation
Physicians feel this is
Hospital officials
the place to be. And
have also conducted
they’ve voted with their
tours for dozens of
feet. Our census is
physicians, visiting
climbing, and patients
dignitaries, Wall Street
want to come back
analysts, and even
here. It’s a real renais-
administrators from
sance for The George
other major
Washington University
medical centers.
Hospital.”
But perhaps
Paulita Amigo, Clinical
the strongest
Director, Neuroscience,
endorsement
Orthopedics, and
has come from
Rehabilitation, agrees,
GWUH’s discern-
calling the new facility,
ing professional staff.
Fred Bailey
Security Manager
“the dream hospital that
“The physicians here
we always hoped to have.”
are incredibly excited,quot;
And Fred Bailey, a
Dr. Becker says, “and
13
longtime staff member
17. UNIVERSAL
of community leaders
and manger of the
and staff members is
security department,
often skeptical.
believes that the new
For example, a simi-
GWUH is, “simply the
lar mood of skepticism
finest facility of its kind
surrounded UHS’s
in this city.”
acquisition of
Northwest Texas
A Familiar Pattern
Hospital in 1996. It
was a challenging and
Those who looked close-
contentious process,
ly at the history of UHS
with many in the com-
would have known that
munity expressing the
the fears of an uncaring
fear that UHS would
“corporate takeover”
focus on short-term
were unfounded.
profits while decreasing
Throughout its 25-
the quality of care and
year history, UHS has
restricting service to
established a track
indigent patients.
record for acquiring and Acquired by UHS
in 1996, Northwest
Texas Hospital has
Since that time, how-
building hospitals, and
become the centerpiece
of a multiple-hospital
ever, UHS has made
then investing in their network serving the
Amarillo, Texas region.
significant investments
improvement and
in the facility – and in
growth. At the outset,
however, the initial
reaction on the part
6
18. UNIVERSAL
the local market – while Center, Northwest
actually increasing the Texas Women’s and
level of indigent care. Children’s Center,
And today, the hospital Northwest Texas Sports
serves as the center- Medicine Center,
piece of the Northwest Northwest Wound Care
Texas Health System, Center, the Pavilion –
a network that also and in 2003, The Heart
includes the J.O. Wyatt Hospital of Northwest
Community Health Texas.
In fact, investing in
quality healthcare is
what UHS does best.
A Strong Commitment
to Las Vegas
UHS continues to
invest significantly in
the Las Vegas market,
which remains the
fastest-growing major
metropolitan area in the
United States.
7
19. UNIVERSAL
and employee satisfaction.
In 2002, Summerlin
Valley Hospital
Hospital Medical Center,
Medical Center broke
one of six UHS facilities
ground on a new proj-
in the area, completed
ect that will double the
a 5,000 sq. ft. operating
size of its emergency
expansion, adding five
department, including a
new suites. It also com-
13-bed fast-track unit
pleted an equally large
that will accommodate
endoscopy suite, and
walk-ins, urgent care
a new OB floor with
needs, and industrial
16 postpartum beds.
injuries.
Desert Springs
Northern Nevada
Hospital opened a new
Medical Center in
126-bed patient tower
Sparks, Nevada, broke
to meet increasing
ground on a major
demand. Desert Springs
expansion of its emer-
Hospital also received
gency and radiology
the 2001 Corporate
departments, as well as
Service Excellence
its parking area. The
Award, presented by
Auburn Regional
project will more than
UHS for outstanding
Medical Center
Auburn, Washington
double the hospital’s
improvements in patient
20. UNIVERSAL
Summerlin Hospital
emergency department, Center, a hospital in
Medical Center
Las Vegas, Nevada
and will allow the Auburn, Washington,
installation of new MRI recently completed a
and nuclear medicine new tower with 149
equipment. patient beds. In addi-
And in 2003, UHS tion, the hospital has
plans to complete added new emergency
construction of Spring room, OB/GYN, and sur-
Valley Hospital in Las gical facilities.
Vegas, an entirely new At Doctors Hospital
acute care facility that of Laredo, located in
will house 176 beds. Laredo, Texas, UHS has
begun development of
Continued Expansion, Providence Surgical
Nationwide Medical Center, a new
38,000 sq. ft. short-stay
But Las Vegas is far hospital joint venture, to
from our only area of add to the new 180
focus. In 2002, we bed hospital opened in
added new facilities, 2001. Careful attention
new equipment, and to physician require-
new capabilities ments was an impor-
throughout the nation- tant factor in this ven-
wide UHS network. ture, which will help
For example, Auburn UHS increase its com- 17
Regional Medical petitive position in the
21. UNIVERSAL
gency department com-
Laredo community –
pleted its first full year of
which is the nation’s
operation. This 29,600
second fastest growing,
sq. ft. facility features
after Las Vegas.
state-of-the-art cardiac
Aiken Regional
monitoring equipment,
Medical Centers in
two centralized nursing
Aiken, South Carolina,
stations, and an
replaced an aging car-
enlarged waiting area.
diac catheterization lab
Also in Manatee
with a new GE Innova-
County, we broke
2000 unit that offers the
ground on a 120-bed
latest in digital cardiac
acute care hospital on
imaging technology.
a 30-acre site in the
The new equipment will
center of Lakewood
help the lab continue its
Ranch, Florida.
remarkable record of
And at Wellington
serving nearly twice as
Regional Medical
many patients as its
Center in West Palm
nearest competitors.
Beach, Florida, UHS
At Manatee Memorial
opened a new
Hospital in Bradenton,
Florida, a new emer-
6
22. UNIVERSAL
$5 million, 13,000 sq. the finest in their
ft. outpatient surgery respective markets.
and admitting center. Admittedly, this
We also began con- approach to quality
struction on the Medical healthcare might seem
At Manatee Memorial
Hospital in Bradenton,
Florida, a recent expansion Arts Pavilion II, a new uncommon in today’s
has more than doubled the
size of the emergency
50,000 sq. ft. medical healthcare market. But
department, while adding
state-of-the-art equipment.
office building. it is simply business as
usual for UHS.
A Consistent Strategy
Important
Developments in
UHS continues to
Behavioral Healthcare
pursue a consistent
strategy of operating The year 2002 also
hospitals in geographic brought ongoing invest-
regions where popula- ments – and ongoing
tion growth exceeds growth – for UHS’s
the national average, Behavioral Healthcare
and then working to Division, which now
make those hospitals consists of 38 facilities
across the country.
7
23. UNIVERSAL
meet the educational
needs of the Pavilion
Residential Treatment
Center’s clients, and
also serves day
students from area
Westwood Lodge Hospital
Westwood, Massachusetts
school districts. The
20,400 sq. ft. building
has a capacity for 110
students, and includes
a gymnasium and
Linda Berridge
cafeteria.
For example,
Group Director and
CEO - Managing Director
To accommodate
Lakeside Behavioral
Two Rivers
Psychiatric Hospital
increasing demand,
Health System in
the 200 bed Provo
Tennessee began
Canyon School in
construction of a new
Provo, Utah, expanded
100-bed mental health
its classroom space
hospital building. This
and added 30 new
$6.5 million project will
beds to its fourth floor.
Talbott Recovery
Campus in Atlanta,
Georgia, has added
a library and chapel
to serve its growing
patient population.
This nationally known
facility specializes in
substance abuse treat-
Two Rivers
Psychiatric Hospital include the construction ment for healthcare
Kansas City, Missouri
of a new two-story, professionals.
52,000 sq. ft. hospital Finally, the Behavioral Martin C. Schappell
Vice President
building for adults. Health Division UHS Behavioral Health
The Pavilion acquired North Star
Foundation in Behavioral Health
Champaign, Illinois, Systems in Anchorage,
opened the Pavilion Alaska. This network
20
Foundation School, consists of acute care
which is designed to beds, as well as the
24. UNIVERSAL
North Star Residential services
Treatment center, and a provided
unit in Palmer, Alaska. It by each
marks UHS’s first foray facility.
into the state of Alaska.
Overall, the A Bright
Behavioral Healthcare Future
Division reported
record revenues and For the
The Arbour
profits, even as major entire UHS
Hospital
Boston,
competitors continue to network,
Massachusetts
Roy A. Ettlinger
which also includes the Vice President
UHS Behavioral Health
Ambulatory Surgery and CEO, The
Arbour Health System
Division, the Radiation
Oncology Division, and
Médi-Partenaires, our
hospital company in
France, the year 2002
was one of growth and
profitability.
experience financial dif- With improving reim-
ficulties. This outstand- bursement trends, a
ing performance is superb nationwide staff
Fuller Memorial
Hospital
attributable to a stable of dedicated healthcare
South Attleboro,
Massachusetts
management team, a professionals, and a
focus on quality care, proven management
and an individualized strategy, we look for-
approach to patient ward to an even
Lakeside Behavioral
brighter future.
Health System
Memphis, Tennessee
21
25. UNIVERSAL
Previous recipients include
Vaclav Havel, first presi-
A Special Honor dent of the Czech Republic;
Mikhail Gorbachev, past
On May 19, 2002, Alan president of the former
B. Miller, President and U.S.S.R; and journalist
Chairman of the Board of Walter Cronkite.
UHS, along with Kenneth The award was present-
P. Moritsugu, MD, Acting ed by John F. Williams, Jr.,
Surgeon General of the M.D., Ed.D., Vice President
United States, received the for Health Affairs and Dean,
prestigious President’s The George Washington
Medal from The George University, who said, “We
Washington University are pleased to be able to
School of Medicine and bestow this prestigious
Health Sciences (SMHS). honor on Alan Miller for his
The President’s Medal philanthropic contribution
is a tribute to special to the arts, his leadership
guests, family and friends against racism, as well as
of the University. And it his outstanding contribu-
reflects our company’s tions and humanitarian
nationwide commitment to efforts to the country
civic leadership in the through healthcare.”
communities we serve.
The Wall Street
Journal listed
UHS as the Top
Healthcare
provider for the
ten-year period
of 1992-2002.
The Wall Street
Journal Shareholder
Scoreboard ranks
the performance
of 1,000 major P E R F O R M A N C E O F 1 , 0 0 0 M A J O R U . S . C O M PA N I E S C O M PA R E D W I T H T H E I R P E E R S
U.S. companies
based on total
TOP TEN HEALTHCARE PROVIDERS
returns to
shareholders.
10-Year Average Surplus/Deficit
At 29%, UHS’s
Healthcare Providers Return (%) Relative to Industry
average return
was first and
more than double Universal Health Services 29.0 15.6
the industry
Express Scripts 28.0 14.6
group average.
Lincare Holdings 23.6 10.2
Health Management 22.9 9.5
UnitedHealth Group 19.4 6.1
Oxford Health Plans 17.8 4.5
Mid Atlantic Medical 16.8 3.5
First Health Group 12.5 -0.9
Omnicare 12.4 -0.9
HCA 12.2 -1.2
Industry Group Average 13.4 --
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22
26. Directory of Hospitals and Centers
A C U T E C A R E H O S P I TA L S Hospital San Francisco Southwest Healthcare System
Rio Piedras, Puerto Rico Rancho Springs Campus
Aiken Regional Medical Centers 160 beds Murrieta, California
Aiken, South Carolina 96 beds
225 beds Hospital San Pablo
Bayamon, Puerto Rico Summerlin Hospital Medical Center
Auburn Regional Medical Center 430 beds Las Vegas, Nevada
Auburn, Washington 190 beds
149 beds Hospital San Pablo del Este
Fajardo, Puerto Rico Valley Hospital Medical Center
Central Montgomery Medical Center 180 beds Las Vegas, Nevada
Lansdale, Pennsylvania 400 beds
150 beds Lancaster Community Hospital
Lancaster, California Wellington Regional Medical Center
Chalmette Medical Center 117 beds West Palm Beach, Florida
Chalmette, Louisiana 120 beds
195 beds Manatee Memorial Hospital
Bradenton, Florida
Desert Springs Hospital 491 beds B E H AV I O R A L H E A LT H C E N T E R S
Las Vegas, Nevada
351 beds McAllen Medical Center and Anchor Hospital
McAllen Heart Hospital Atlanta, Georgia
Doctors’ Hospital of Laredo McAllen, Texas 74 beds
Laredo, Texas 633 beds
180 beds The Arbour Hospital
Northern Nevada Medical Center Boston, Massachusetts
Doctors’ Hospital of Shreveport Sparks, Nevada 118 beds
Shreveport, Louisiana 100 beds
136 beds The BridgeWay
Northwest Texas Healthcare System North Little Rock, Arkansas
Edinburg Regional Medical Center Amarillo, Texas 70 beds
Edinburg, Texas 357 beds
169 beds The Carolina Center for Behavioral Health
River Parishes Hospital Greer, South Carolina
Fort Duncan Medical Center LaPlace, Louisiana 66 beds
Eagle Pass, Texas 106 beds
77 beds Clarion Psychiatric Center
St. Mary’s Regional Medical Center Clarion, Pennsylvania
The George Washington Enid, Oklahoma 70 beds
University Hospital 277 beds
Washington, D.C. Community Behavioral Health
371 beds Southwest Healthcare System Memphis, TN
Inland Valley Campus 50 beds
Wildomar, California
80 beds
27. ^
Hopital Clinique Claude Bernard
Del Amo Hospital Pembroke Hospital
Metz, France
Torrance, California Pembroke, Massachusetts
140 beds
166 beds 107 beds
Polyclinique Montréal
Fairmount Behavioral Health System Provo Canyon School
Carcassonne, France
Philadelphia, Pennsylvania Provo, Utah
249 beds
169 beds 211 beds
Forest View Hospital Ridge Behavioral Health System
Grand Rapids, Michigan Lexington, Kentucky A M B U L AT O R Y S U R G E R Y C E N T E R S
62 beds 110 beds
Brownsville Surgicare
Brownsville, Texas
Fuller Memorial Hospital River Crest Hospital
South Attleboro, Massachusetts San Angelo, Texas
Eye Surgery Specialists of Puerto Rico
82 beds 80 beds
San Turce, Puerto Rico
Glen Oaks Hospital River Oaks Hospital
Goldring Surgical and Diagnostic Center
Greenville, Texas New Orleans, Louisiana
Las Vegas, Nevada
54 beds 126 beds
Hampton Behavioral Health Center Rockford Center Hope Square Surgery Center
Westhampton, New Jersey Newark, Delaware Rancho Mirage, California
100 beds 74 beds
Northwest Texas Surgery Center
Amarillo, Texas
Hartgrove Hospital Roxbury
Chicago, Illinois Shippensburg, Pennsylvania
Outpatient Surgical Center
119 beds 53 beds
of Ponca City
Ponca City, Oklahoma
The Horsham Clinic St. Louis Behavioral Medicine Institute
Ambler, Pennsylvania St. Louis, Missouri
Plaza Surgery Center
146 beds
Las Vegas, Nevada
Talbott Recovery Campus
Hospital San Juan Capestrano Atlanta, Georgia
St. George Surgical Center
Rio Piedras, Puerto Rico
St. George, Utah
108 beds Timberlawn Mental Health System
Dallas, Texas
St. Luke’s SurgiCenter
HRI Hospital 124 beds
Hammond, Louisiana
Brookline, Massachusetts
68 beds Turning Point Care Center
Moultrie, Georgia Surgical Arts Surgery Center
KeyStone Center 59 beds Reno, Nevada
Wallingford, Pennsylvania
114 beds Two Rivers Psychiatric Hospital Surgery Center of Littleton
Kansas City, Missouri Littleton, Colorado
La Amistad Behavioral Health Services 80 beds
Surgery Center of Midwest City
Maitland, Florida
Midwest City, Oklahoma
56 beds Westwood Lodge Hospital
Westwood, Massachusetts
Lakeside Behavioral Health System 126 beds Surgical Center of New Albany
New Albany, Indiana
Memphis, Tennessee
204 beds
Surgery Center of Springfield
MÉDI-PARTENAIRES (Paris/Bordeaux)
Springfield, Missouri
Laurel Heights Hospital
Clinique Ambroise Paré
Atlanta, Georgia
Toulouse, France
107 beds
204 beds R A D I AT I O N O N C O L O G Y C E N T E R S
The Meadows Psychiatric Center
Clinique Richelieu
Centre Hall, Pennsylvania Auburn Regional Center for Cancer Care
Saintes, France
101 beds Auburn, Washington
82 beds
Meridell Achievement Center Bluegrass Cancer Center
Clinique Bercy
Austin, Texas Frankfort, Kentucky
Charenton le Pont, France
114 beds
100 beds Cancer Institute of Nevada
Midwest Center for Youth and Families Las Vegas, Nevada
Clinique Villette
Kouts, Indiana
Dunkerque, France
50 beds Danville Radiation Therapy
123 beds Danville, Kentucky
North Star Hospital
Clinique Pasteur
Anchorage, Alaska Louisville Radiation Oncology
Bergerac, France
74 beds Center
72 beds Louisville, Kentucky
North Star Residential Treatment Center
Clinique Bon Secours
Anchorage, Alaska Madison Radiation Therapy
Le Puy en Velay, France
25 beds Madison, Indiana
101 beds
Palmer Residential Treatment Center Southern Indiana Radiation Therapy
Clinique Aressy
Palmer, Alaska Jeffersonville, Indiana
Aressy, France
9 beds
179 beds
Parkwood Behavioral Health System SPECIALIZED WOMEN’S
Clinique Saint-Augustin
Olive Branch, Mississippi H E A LT H C E N T E R
Bordeaux, France
106 beds
159 beds Renaissance Women’s Center of Edmond
The Pavilion Edmond, Oklahoma
Clinique Saint-Jean
Champaign, Illinois
Montpellier, France
46 beds
118 beds
Peachford Behavioral Health System
of Atlanta
Atlanta, Georgia
184 beds
28. UNIVERSAL
Board of Directors
(STANDING FROM LEFT TO RIGHT) JOHN F. WILLIAMS, JR., ALAN B. MILLER, ANTHONY PANTALEONI
(SEATED) ROBERT H. HOTZ, LEATRICE DUCAT, JOHN H. HERRELL
Alan B. Miller Robert H. Hotz
3, 4 1, 3, 4, 5
Chairman of the Board, Senior Managing Director,
President and Head of Investment Banking,
Chief Executive Officer Head of the Board of Directors
Advisory Service, Member of
the Board of Directors,
Leatrice Ducat 1, 2, 5
Houlihan Lokey Howard & Zukin,
New York, NY;
President and Founder, National
Former Senior Vice Chairman,
Disease Research Interchange
Investment Banking for the Americas,
since 1980; President and
UBS Warburg, LLC, New York, NY
Founder, Human Biological Data
Interchange since 1988; Founder,
Juvenile Diabetes Foundation,
Anthony Pantaleoni 3, 4
National and International
Organization of the Juvenile Of Counsel, Fulbright & Jaworski, L.L.P.
Diabetes Foundation New York, NY
John H. Herrell 1, 2 John F. Williams, Jr., M.D., Ed.D. 2, 5
Former Chief Administrative Officer Provost,Vice President for Health
and Member, Board of Trustees, Affairs and Dean, The George
Mayo Foundation; Rochester, MN Washington University
74
Committees of the Board: Audit Committee, Compensation Committee,
1 2
Executive Committee, Finance Committee, Nominating/Corporate Governance
3 4 5
29. Officers
CORPORATE DIVISION
Alan B. Miller Behavioral Health (continued)
Acute Care
President and Chief Executive Officer
O. Edwin French Linda Berridge
O. Edwin French President—Acute Care Group Director—Behavioral Health
Senior Vice President
Michael Marquez Craig L. Nuckles
Steve G. Filton Vice President—Acute Care Group Director—Behavioral Health
Vice President and Chief
Robert L. Smith
Financial Officer
Ambulatory
Vice President—Acute Care
Richard C. Wright
Michael Urbach
Milton L. Cruz
Vice President
Senior Vice President—Ambulatory
Group Director and Director of
Surgery Centers
Debra K. Osteen Development—Caribbean Operations
Vice President
Robert W. Danforth
Médi-Partenaires (Paris/Bordeaux)
Bruce R. Gilbert Vice President—Universal Health
General Counsel Frédéric Dubois
Network
Président Directeur Général
Eileen D. Bove
Behavioral Health
Assistant Vice President Sylvie Péquignot
Directeur Général
Debra K. Osteen
Charles F. Boyle
President—Behavioral Health
Assistant Vice President
Roy A. Ettlinger
Joyce M. Lunney
Vice President—Behavioral Health
Assistant Vice President
Ronald M. Fincher
Donald J. Pyskacek
Vice President—Behavioral Health
Assistant Vice President
Barry L. Pipkin
Cheryl K. Ramagano
Vice President—Behavioral Health
Assistant Treasurer
Martin C. Schappell
Linda L. E. Reino
Vice President—Behavioral Health
Assistant Vice President
Corporate Information
EXECUTIVE OFFICES ANNUAL MEETING INTERNET ADDRESS
Universal Corporate Center May 21, 2003 10:00 a.m. The company can be accessed
P.O. Box 61558 Universal Corporate Center on the World Wide Web at:
367 South Gulph Road 367 South Gulph Road http://www.uhsinc.com
King of Prussia, PA 19406 King of Prussia, PA 19406
LISTING
(610) 768-3300
COMPANY COUNSEL
Class B Common Stock:New York
Management Subsidiary
Fulbright & Jaworski, L.L.P. Stock Exchange under the symbol UHS.
UHS of Delaware, Inc.
New York, New York
PUBLICATIONS
REGIONAL OFFICES
AUDITORS
For copies of the company’s annual
Development
KPMG, LLP report, Form 10-K, Form 10-Q,
West William Cannon Drive
Philadelphia, Pennsylvania quarterly reports, and proxy
Bldg. One, Suite 150
statements, please call 1-800-874-5819,
Austin, Texas 78735
TRANSFER AGENT AND or write Investor Relations, Universal
Designed by Dakota Design, Inc., Malvern, PA
(512) 330-9858
REGISTRAR Health Services, Inc.,
Western Region Universal Corporate Center,
Mellon Investor Services
1635 Village Center Circle P.O. Box 61558, 367 South Gulph Road,
85 Challenger Road
Suite 200 King of Prussia, PA 19406
Overpeck Centre
Las Vegas, NV 89134
Ridgefield Park, NJ 07660. FINANCIAL COMMUNITY
(702) 360-9040
Telephone: 1-800-526-0801 INQUIRIES
www.melloninvestor.com
Universal Health Network
The Company welcomes inquiries
639 Isbell Road
Please contact Mellon Investor from members of the financial
Suite 400
Services for prompt assistance on community seeking information on
Reno, NV 89509
address changes, lost certificates, the Company. These should be
(775) 356-1159
consolidation of duplicate directed to Steve Filton, Chief
accounts or related matters. Financial Officer.
30. Universal Health Services, Inc.
Universal Corporate Center
P.O. Box 61558
367 South Gulph Road
King of Prussia, PA 19406