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ANNUAL     REPORT    2002




UNIVERSAL   HEALTH   SERVICES,   INC.
Index


Financial Highlights..................................     2-3

Shareholders Letter..................................      4-5

Doing What We Do Best .........................           6-22

Financial Results.....................................   23-71

Directory of Hospitals.............................      72-73

Board of Directors..................................       74

Officers/Corporate Information................             75



                                                                   Front Cover: This unique
                                                                     photomosaic is made
                                                                            from over 4900
                                                                  individual pictures taken
                                                                 during the construction of
                                                                   The George Washington
                                                                        University Hospital.
On August 23, 2002, one of UHS’s most ambitious dreams
became a reality. The new George Washington University
Hospital (GWUH) officially opened its doors, inaugurating a
state-of-the-art medical facility that is unmatched in our nation’s
capital. Five years in the making, it has been welcomed by
patients, staff members, and community leaders alike.
The new GWUH is a shining example of the UHS approach to
hospital management. It is designed to meet the highest standards
of patient services. It features the latest in advanced medical
technologies. And it was achieved through the hard work and
effective management of professionals who believe that quality
healthcare can coexist with profitable operations.
UNIVERSAL



              Corporate Profile

           Universal Health Services, Inc.

    is one of the largest and most

    experienced hospital management

    companies in the nation. We have

    focused our efforts on managing

    acute care hospitals, behavioral health

    hospitals, and ambulatory surgery and

    radiation oncology centers.

           We believe hospitals will remain

    the focal point of the healthcare delivery

    system. We have built our success by

    remaining committed to a program

    of rational growth around our core

    businesses and seeking opportunities

    complementary to them. The future

    of our industry remains bright for
                                                              Admissions
                                                              (in thousands)
    those whose focus is providing quality
                                                   480
    healthcare on a cost-effective basis.



                                                   420
             The UHS Mission

                                                   360
        To provide superior quality

    healthcare services that: Patients
                                                   300
    recommend to families and friends,

    physicians prefer for their patients,

    purchasers select for their clients,           240

    employees are proud of, and

    investors seek for long-term returns.          180
        We will realize this vision

    through our commitment to the
                                                   120
    following principles: service

    excellence, continuous improvement

    in measurable ways, employee                    60
    development, ethical and fair treatment

    for all, teamwork, compassion, and
                                                     0
    innovation in service delivery.
                                                         98    99   00   01    02
2
Financial Highlights

                                                                                    PERCENTAGE
                                           2002               2001                                       2000
YEAR ENDED DECEMBER 31                                                               INCREASE


NET REVENUES                   $ 3,258,898,000          $ 2,840,491,000                     15%    $ 2,242,444,000
NET INCOME                     $ 175,361,000            $    99,742,000                     76%    $    93,362,000
EARNINGS PER SHARE * (DILUTED) $          2.74          $          1.60                     71%    $          1.50


PATIENT DAYS                               2,564,022          2,253,611                     14%         1,626,069
ADMISSIONS                                   414,390            355,117                     17%           264,742
AVERAGE NUMBER                                10,648              9,966                      7%             7,592
                 OF LICENSED BEDS




• The earnings per share have been adjusted to reflect the two-for-one stock split declared in the form of a
100% stock dividend which was paid in June 2001.




                       Net Revenues                                      Earnings Per Share
                           (in millions)                                        (diluted)

           $3,400                                              $2.80


           $2,975                                              $2.45



           $2,550                                              $2.10



           $2,125                                              $1.75



           $1,700                                               1.40



           $1,275                                              $1.05



             $850                                               $.70




             $425                                               $.35




              $0                                                 $0
                      98   99   00    01   02                             98   99   00   01   02
UNIVERSAL

                                        Net Income Increases for       UHS Acquires 100th Facility
                                       the 10th Consecutive Year         and We’re Still Growing

                                      We are pleased to report         This strategy reached
                                      that net revenues for the        an exciting new milestone in
                                      year ended December 31,          2002 as we acquired our
                                      2002, were $3.3 billion, a       100th facility, located in
                                      15% increase from the prior      Lansdale, Pennsylvania.
                                      year. Net income for the         This community hospital,
                                      year was $175.4 million or       which has been renamed
                                      $2.74 per share (diluted).       Central Montgomery Medical
                                      Net income increased for         Center, has the distinction
                                      the tenth consecutive year.      of being UHS’s first acute
                                      By year-end 2002, share-         care facility in Pennsylvania,
                                      holders’ equity increased        complementing our highly
                                      14% to $917 million and debt     regarded network of behav-
                                      declined to $689 million.        ioral healthcare centers
                                         As these figures indicate,    throughout the state.
                                      2002 was simply an out-              This past year, UHS
      Letter to Shareholders
                                      standing year for Universal      expanded into a new fron-
                                      Health Services. We              tier: Alaska. We have acquired
          An Added Sense
                                      achieved new records in          North Star Behavioral Health
            of Purpose
                                      revenues, net income, and        Systems, a group of high-
    Following the turmoil and         earnings per share. We are       quality psychiatric care facili-
    tragedy in our nation after       extremely pleased that in an     ties serving the growing
    the September 11, 2001,           overall bleak economic envi-     community of Anchorage.
    attack, we have had to reori-     ronment The Wall Street              In addition, four major
    ent ourselves to a new situ-      Journal listed UHS as the        projects were begun in
    ation, becoming both vigi-        Top Healthcare provider for      2002. Construction began
    lant and prepared. We fully       the ten-year period of 1992-     on Spring Valley Hospital
    understand that hospitals,        2002. The Wall Street            Medical Center in Las Vegas,
    which might be in the front       Journal Shareholder              which brings The Valley
    line, will be asked to do         Scoreboard ranks the per-        Health System’s hospitals to
    more. That is one reason          formance of 1,000 major          four, increasing UHS’s strong
    2002 brought a new sense          U.S. companies based on          position in the nation’s
    of purpose for UHS’s hospi-       total returns to shareholders.   fastest-growing major city.
    tals nationwide.                  At 29%, UHS’s average            We also began construction
        And while we have con-        return was first and more        on the Heart Hospital of
    tinued to fulfill our responsi-   than double the industry         Northwest Texas in Amarillo,
    bilities as guardians of pub-     group average. We are            and the Women’s Center at
    lic safety, we have remained      proud of this accomplish-        the Wellington Regional
    focused on our primary            ment because it confirms         Medical Center. And we
    mission of delivering quality     the wisdom of our business       broke ground on Lakewood
    healthcare services to            growth strategy and the          Ranch Medical Center, which
    patients, and solid returns       value of our company’s rep-      will add to our network of
    to our shareholders.              utation for integrity.           facilities in Manatee County,
                                                                       Florida.
4
Another exciting mile-           In the Behavioral Health      it has died in previous
stone in 2002 was the             Company, Barry Pipkin was        years. Let’s hope the Senate
opening of the new George         promoted to Regional Vice        finally acts to mitigate this
Washington University             President and Linda              crisis that affects every
Hospital in Washington, D.C.      Berridge is the newest           American.
This technologically              Group Director.
                                                                      At this writing America
advanced facility gives UHS          And we congratulate John
                                                                   has entered into war in Iraq.
a high profile presence in        “Skip” Williams, M.D., Ed.D.,
                                                                   We fully support those UHS
our nation’s capital. We are      a member of UHS’s Board of
                                                                   service personnel called to
very proud of completing          Directors and currently Dean
                                                                   duty to protect our nation.
this four-year project on time    of The George Washington
                                                                   And we pledge to assist
and on budget, resulting in       University Medical Center,
                                                                   their families in their
the finest hospital to be built   who was named Provost of
                                                                   absence and retain their
in Washington, D.C. in over       the University.
                                                                   jobs until they can safely
25 years. We look forward
                                        Fixing a Problem           return home.
to the many benefits it will
bring to patients, the local
                                  Our industry continues to be        As we enter our 25th
community, our University
                                  impacted by the rising cost      year, we look back with
partner and our company.
                                  of malpractice insurance.        pride at what has been
    These new facilities will
                                  This has been brought            accomplished. And we look
add 12% to the number of
                                  about by excessive non-eco-      ahead with excitement to all
available beds in our acute
                                  nomic awards, forcing many       the positive programs now
care division. They exempli-
                                  highly qualified physicians      being planned and put in
fy UHS’s ongoing strategy of
                                  to alter their practice pat-     place to better serve the
building or acquiring hospi-
                                  terns. Some are leaving the      many communities of which
tals in areas where popula-
                                  field of medicine altogether,    our hospitals are an integral
tion growth is above the
                                  at a time when our nation        part. They have come to
national average. These
                                  urgently needs experienced,      rely on UHS to effectively
hospitals will soon become
                                  competent medical profes-        provide hospital services
an integral part of the local
                                  sionals. This unfortunate        when the need arises, and
community by consistent
                                  trend must be reversed. We       we will not fail them.
investment in people, servic-
                                  believe that placing caps on        We are privileged to play
es, and facilities.
                                  non-economic damages and         this role and thank the over
                                  implementing objective           30,000 UHS professionals
    Our Most Important
                                  screening panels will help to    who make it possible for our
  Resource: UHS’s People
                                  reduce the number of frivo-      company to fulfill our unique
In December 2002, we were         lous lawsuits and excessive      corporate mission.
happy to welcome Robert L.        awards, while ensuring that
                                                                   May God continue to
Smith to our company’s            injured individuals receive
                                                                   bless America.
management. As Vice               compensation for important
President and Regional            continued medical care and
Director of Acute Care            economic loss. On March
Operations, Robert is apply-      13, 2003, the U.S. House of      Alan B. Miller
ing his expertise to the com-     Representatives passed           Chairman of the Board
pany’s hospitals in Texas,        legislation along these lines,   President and Chief
Oklahoma and Louisiana.           and now the legislation          Executive Officer
                                  moves to the Senate where
UNIVERSAL


                                ance. In short, it is a
          Overcoming
                                microcosm of UHS’s
       Skepticism, Again.
                                long history of excellence
                                in hospital management.
       At first, there seemed
                                   And it is only one
    to be more skeptics
                                success story in a year
    than believers.
                                that saw continued
       When UHS announced
    a joint venture with The
    George Washington
    University Hospital
    (GWUH) in 1997, many
    hospital staff members
    feared that their new
    corporate partner would
    be driven solely by
    financial interests.
       That is, they expected
    UHS to cut corners on
    facilities, equipment,                                   The George Washington
                                                             University Hospital is a unique
                                growth for our unique
    staffing, and the quality                                facility, befitting its status as
                                                             a primary hospital for the
                                healthcare company.
    of medical care.                                         President of the United States,
                                                             members of Congress, and
       Community mem-                                        visiting dignitaries.

                                      A Perfect Fit
    bers, too, expressed
    concerns that one of
                                   The GWUH/UHS part-
    Washington, D.C.’s most
                                nership began in 1997,
    venerated hospitals
                                when the university’s
    would see more than
                                leaders realized they
    175 years of tradition
                                had reached a turning
    swept away in the
    name of profits.
       But the story of the
    new GWUH is one of
    optimism overcoming
    skepticism, and out-
    standing quality leading
    to outstanding perform-

6
UNIVERSAL


      point in their institu-    America’s largest hospi-
      tion’s proud history.      tal management com-
         After struggling for    panies,” recalls John F.
      years with deficits and    Williams, Jr., M.D.,
      a 1948-vintage facility,   Ed.D., Vice President
      GWUH reluctantly           for Health Affairs and
      decided that they could    Dean, The George
      no longer operate          Washington University.
      without a source of        “And at first, UHS was
      substantial outside        actually considered too
      funding and hospital       small to make our list of
      management expertise.      candidates.
      The university knew           “But after working
      that this meant giving     with some of the larger
      up some measure of         companies,” says Dr.
      control, but they also     Williams, “we came to
      hoped to structure a       appreciate that what
                                 really mattered was
                                 not the size of the
                                 company but its
                                 culture. And in that
                                 regard, UHS proved
                                 to be a perfect fit.”
                                    Over the course of
                                 the next few months,
                                 a partnership agree-
                                 ment was forged in
                                 which UHS would fund
                                 a brand-new hospital
                                 building while GWU
                                 would retain 20%
                                 ownership and full
      deal that ensured
                                 academic privileges.
      continued operation of
      their all-important
      academic programs.
         “We began by talking
      with several of                                        7
UNIVERSAL


       A Challenging Site          • The Micropaq
                                     telemetry System
       In 1999, after a long       • Inturis Suite
    process of securing            • The Integris
    approvals, UHS began             Biplane
    construction of the new          Neurovascular
    George Washington                Imaging System
    University Hospital,           • The Integris Allura,
    directly across the street       a catheterization
    from the old facility.           lab with three-
       Guided by Donald              dimensional
    Pyskacek, UHS’s assis-           imaging
    tant vice president in         • Neonatal incubators
    charge of design and           • GE Signa Infinity
    construction, the part-          MRI
    ners selected a six-story
    design with a curved,          A Disturbing Trend
    glass-enclosed facade.
    Inside, the new building       But before construc-
    would reflect UHS’s          tion of the new facility
    extensive experience in      got underway, a dis-
    building and managing        turbing trend began to
    modern healthcare facil-     emerge. Some of the
    ities, from its efficient    hospital’s finest medical
    emergency department,        professionals were
    to its advanced surgical     leaving GWUH – and
    suites, to its comfort-      taking their patients
    able patient rooms.          with them.
       The new hospital            As part of a team
    would be outfitted with      that is considered
    the very latest in medical   among the finest in
    technology, including:       America, many physi-
       • The Dilon 6800          cians and nurses wor-
        gamma camera             ried that UHS would
       • EnSite Cardiac          compromise their high
        Mapping                  medical standards in
       • Virtual reality         exchange for profits.
8
        training centers           Despite ongoing
UNIVERSAL


      defections, UHS and       University Hospital,
      GWUH pressed ahead        recalls that the hospi-
      toward a targeted 2002    tal’s chief nursing officer
      opening date.             relayed to him a story
         As that date moved     of a nurse who left
      closer, word circulated   during the construction
      through the Washington,   phase. “But after she
      D.C. medical communi-     saw the facility and
      ty that the new GWUH      equipment,” he says,
      lived up to all of its    “she wrote a letter say-
      promises – and more.      ing, ‘Can I come home?’”
         And by the time           At the same time,
      the new hospital had      292 new physicians
      opened, many medical      joined the medical staff
      professionals – and       between 1999 and 2002.
      their patients – had
      returned. For example,          An Institution
      Dan McLean, CEO and             Transformed
      Managing Director,
      The George Washington        When the new
                                George Washington
                                University Hospital
                                opened its doors on
                                August 23, 2002 – on
                                time and on budget –
                                professionals and
                                patients alike saw an
                                institution transformed.
                                   The hospital’s
                                Emergency Department
                                is more than two and
                                one half times larger
                                than before, with more
                                treatment areas, the
                                latest equipment, and
                                increased patient
                                privacy. As a result,
                                                              9
The Dilon 6800




     EnSite Cardiac Mapping




     Virtual Reality Training Centers




                                        Micropaq Telemetry System

               Inturis Suite




10
UNIVERSAL




Integris Biplane




                                                      Neonatal Incubators




  Integris Biplane Neurovascular Imaging System




                                                                            11
UNIVERSAL


                                                             In addition, an
                                                          advanced communica-
                                                          tions network allows
                                                          physicians and nurses
                                                          to view images, EKGs,
                                                          lab reports, and other
                                                          patient records using a
                                                          desktop or laptop PC –
                                                          or even a Palm Pilot.
                                                             And on its top floor,
                                                          GWUH features one of
                                                          the world’s finest med-
                                                          ical education facilities,
                                                          where students can
John F. Williams, Jr.,
                              emergency visits have
M.D., Ed.D.
                                                          perform exams and
                              already increased by
                                                          even complex surgical
                              20 percent.
                                                          procedures on lifelike
                                 In addition, there are
                                                          simulators.
                              twice as many operat-
                                                             “The sixth floor is a
                              ing theaters – the small-
                                                          unique setting,” says
                              est of which would hold
                                                          Richard Becker, M.D.,
                              the largest operating
                                                          Medical Director and
                              room from the old hos-
                                                          Assistant Dean for
                              pital. And the hospital’s
                                                          Medical Affairs, The
                              world-class surgeons
                                                          George Washington
                              are at last using world-
                                                          University. “It makes
                              class equipment.                                           Karen Hicks
                                                          our university more
                                                                                         Chief Nurse Executive
                                 In the old hospital,
                                                          attractive to top medical
                              the interventional car-
                                                          students, who are
                              diac care rooms were
                                                          critical to the university’s
                              on different floors. In
                                                          future.”
                              the new one, they are
                                                             Features like these
                              adjacent to one another,
                                                          have made GWUH the
                              saving precious seconds
                                                          pride of the Washington,
                              for patients in crisis.
                                                          D.C. healthcare com-
                                                          munity – and a wel-
                                                          come addition to UHS.
                         12
UNIVERSAL


                                       “A Renaissance
                                          for GWUH”


                                      A transformation of
                                   this magnitude did not
                                   go unnoticed by the
                                   local community.
                                      At the grand opening
                                   ceremony, local news-
                                   paper, radio, and televi-
                                   sion news teams were
                                   on hand to cover it.
                                   And among the many
                                   VIP’s in attendance was
                                   President Bush’s chief
                                                                 Richard Becker, M.D.
                                     of staff Andrew Card,       Medical Director
                                      who proclaimed
                                                               the whole atmosphere
                                      “This is the
Paulita Amigo,
                                                               is alive with energy.
                                   President’s hospital.”
Clinical Director, Neuroscience,
Orthopedics, and Rehabilitation
                                                               Physicians feel this is
                                      Hospital officials
                                                               the place to be. And
                                   have also conducted
                                                               they’ve voted with their
                                   tours for dozens of
                                                               feet. Our census is
                                   physicians, visiting
                                                               climbing, and patients
                                   dignitaries, Wall Street
                                                               want to come back
                                   analysts, and even
                                                               here. It’s a real renais-
                                   administrators from
                                                               sance for The George
                                         other major
                                                               Washington University
                                         medical centers.
                                                               Hospital.”
                                          But perhaps
                                                                  Paulita Amigo, Clinical
                                           the strongest
                                                               Director, Neuroscience,
                                           endorsement
                                                               Orthopedics, and
                                           has come from
                                                               Rehabilitation, agrees,
                                          GWUH’s discern-
                                                               calling the new facility,
                                   ing professional staff.
       Fred Bailey
       Security Manager
                                                               “the dream hospital that
                                      “The physicians here
                                                               we always hoped to have.”
                                   are incredibly excited,quot;
                                                                  And Fred Bailey, a
                                   Dr. Becker says, “and
                                                                                            13
                                                               longtime staff member
UNIVERSAL


                                  of community leaders
    and manger of the
                                  and staff members is
    security department,
                                  often skeptical.
    believes that the new
                                     For example, a simi-
    GWUH is, “simply the
                                  lar mood of skepticism
    finest facility of its kind
                                  surrounded UHS’s
    in this city.”
                                  acquisition of
                                  Northwest Texas
        A Familiar Pattern
                                  Hospital in 1996. It
                                  was a challenging and
    Those who looked close-
                                  contentious process,
    ly at the history of UHS
                                  with many in the com-
    would have known that
                                  munity expressing the
    the fears of an uncaring
                                  fear that UHS would
    “corporate takeover”
                                  focus on short-term
    were unfounded.
                                  profits while decreasing
       Throughout its 25-
                                  the quality of care and
    year history, UHS has
                                  restricting service to
    established a track
                                  indigent patients.
    record for acquiring and                                 Acquired by UHS
                                                             in 1996, Northwest
                                                             Texas Hospital has
                                     Since that time, how-
    building hospitals, and
                                                             become the centerpiece
                                                             of a multiple-hospital
                                  ever, UHS has made
    then investing in their                                  network serving the
                                                             Amarillo, Texas region.
                                  significant investments
    improvement and
                                  in the facility – and in
    growth. At the outset,
    however, the initial
    reaction on the part




6
UNIVERSAL


      the local market – while   Center, Northwest
      actually increasing the    Texas Women’s and
      level of indigent care.    Children’s Center,
      And today, the hospital    Northwest Texas Sports
      serves as the center-      Medicine Center,
      piece of the Northwest     Northwest Wound Care
      Texas Health System,       Center, the Pavilion –
      a network that also        and in 2003, The Heart
      includes the J.O. Wyatt    Hospital of Northwest
      Community Health           Texas.
                                    In fact, investing in
                                 quality healthcare is
                                 what UHS does best.


                                 A Strong Commitment
                                       to Las Vegas


                                    UHS continues to
                                 invest significantly in
                                 the Las Vegas market,
                                 which remains the
                                 fastest-growing major
                                 metropolitan area in the
                                 United States.




                                                            7
UNIVERSAL


                                                 and employee satisfaction.
                       In 2002, Summerlin
                                                    Valley Hospital
                     Hospital Medical Center,
                                                 Medical Center broke
                     one of six UHS facilities
                                                 ground on a new proj-
                     in the area, completed
                                                 ect that will double the
                     a 5,000 sq. ft. operating
                                                 size of its emergency
                     expansion, adding five
                                                 department, including a
                     new suites. It also com-
                                                 13-bed fast-track unit
                     pleted an equally large
                                                 that will accommodate
                     endoscopy suite, and
                                                 walk-ins, urgent care
                     a new OB floor with
                                                 needs, and industrial
                     16 postpartum beds.
                                                 injuries.
                       Desert Springs
                                                    Northern Nevada
                     Hospital opened a new
                                                 Medical Center in
                     126-bed patient tower
                                                 Sparks, Nevada, broke
                     to meet increasing
                                                 ground on a major
                     demand. Desert Springs
                                                 expansion of its emer-
                     Hospital also received
                                                 gency and radiology
                     the 2001 Corporate
                                                 departments, as well as
                     Service Excellence
                                                 its parking area. The
                     Award, presented by
   Auburn Regional
                                                 project will more than
                     UHS for outstanding
    Medical Center
Auburn, Washington
                                                 double the hospital’s
                     improvements in patient
UNIVERSAL




                                                                   Summerlin Hospital
      emergency department,      Center, a hospital in
                                                                   Medical Center
                                                                   Las Vegas, Nevada
      and will allow the         Auburn, Washington,
      installation of new MRI    recently completed a
      and nuclear medicine       new tower with 149
      equipment.                 patient beds. In addi-
         And in 2003, UHS        tion, the hospital has
      plans to complete          added new emergency
      construction of Spring     room, OB/GYN, and sur-
      Valley Hospital in Las     gical facilities.
      Vegas, an entirely new        At Doctors Hospital
      acute care facility that   of Laredo, located in
      will house 176 beds.       Laredo, Texas, UHS has
                                 begun development of
       Continued Expansion,      Providence Surgical
            Nationwide           Medical Center, a new
                                 38,000 sq. ft. short-stay
         But Las Vegas is far    hospital joint venture, to
      from our only area of      add to the new 180
      focus. In 2002, we         bed hospital opened in
      added new facilities,      2001. Careful attention
      new equipment, and         to physician require-
      new capabilities           ments was an impor-
      throughout the nation-     tant factor in this ven-
      wide UHS network.          ture, which will help
         For example, Auburn     UHS increase its com-        17

      Regional Medical           petitive position in the
UNIVERSAL


                                gency department com-
    Laredo community –
                                pleted its first full year of
    which is the nation’s
                                operation. This 29,600
    second fastest growing,
                                sq. ft. facility features
    after Las Vegas.
                                state-of-the-art cardiac
       Aiken Regional
                                monitoring equipment,
    Medical Centers in
                                two centralized nursing
    Aiken, South Carolina,
                                stations, and an
    replaced an aging car-
                                enlarged waiting area.
    diac catheterization lab
                                   Also in Manatee
    with a new GE Innova-
                                County, we broke
    2000 unit that offers the
                                ground on a 120-bed
    latest in digital cardiac
                                acute care hospital on
    imaging technology.
                                a 30-acre site in the
    The new equipment will
                                center of Lakewood
    help the lab continue its
                                Ranch, Florida.
    remarkable record of
                                   And at Wellington
    serving nearly twice as
                                Regional Medical
    many patients as its
                                Center in West Palm
    nearest competitors.
                                Beach, Florida, UHS
       At Manatee Memorial
                                opened a new
    Hospital in Bradenton,
    Florida, a new emer-




6
UNIVERSAL


                              $5 million, 13,000 sq.     the finest in their
                              ft. outpatient surgery     respective markets.
                              and admitting center.         Admittedly, this
                              We also began con-         approach to quality
                              struction on the Medical   healthcare might seem
       At Manatee Memorial
     Hospital in Bradenton,
Florida, a recent expansion   Arts Pavilion II, a new    uncommon in today’s
has more than doubled the
     size of the emergency
                              50,000 sq. ft. medical     healthcare market. But
  department, while adding
state-of-the-art equipment.
                              office building.           it is simply business as
                                                         usual for UHS.
                               A Consistent Strategy
                                                               Important
                                                            Developments in
                                UHS continues to
                                                          Behavioral Healthcare
                              pursue a consistent
                              strategy of operating         The year 2002 also
                              hospitals in geographic    brought ongoing invest-
                              regions where popula-      ments – and ongoing
                              tion growth exceeds        growth – for UHS’s
                              the national average,      Behavioral Healthcare
                              and then working to        Division, which now
                              make those hospitals       consists of 38 facilities
                                                         across the country.




                                                                                     7
UNIVERSAL


                                                            meet the educational
                                                            needs of the Pavilion
                                                            Residential Treatment
                                                            Center’s clients, and
                                                            also serves day
                                                            students from area
                                                                                               Westwood Lodge Hospital
                                                                                               Westwood, Massachusetts
                                                            school districts. The
                                                            20,400 sq. ft. building
                                                            has a capacity for 110
                                                            students, and includes
                                                            a gymnasium and
         Linda Berridge
                                                            cafeteria.
                                  For example,
    Group Director and
CEO - Managing Director
                                                               To accommodate
                                Lakeside Behavioral
             Two Rivers
    Psychiatric Hospital
                                                            increasing demand,
                                Health System in
                                                            the 200 bed Provo
                                Tennessee began
                                                            Canyon School in
                                construction of a new
                                                            Provo, Utah, expanded
                                100-bed mental health
                                                            its classroom space
                                hospital building. This
                                                            and added 30 new
                                $6.5 million project will
                                                            beds to its fourth floor.
                                                               Talbott Recovery
                                                            Campus in Atlanta,
                                                            Georgia, has added
                                                            a library and chapel
                                                            to serve its growing
                                                            patient population.
                                                            This nationally known
                                                            facility specializes in
                                                            substance abuse treat-
             Two Rivers
    Psychiatric Hospital        include the construction    ment for healthcare
   Kansas City, Missouri
                                of a new two-story,         professionals.
                                52,000 sq. ft. hospital        Finally, the Behavioral   Martin C. Schappell
                                                                                         Vice President
                                building for adults.        Health Division              UHS Behavioral Health
                                  The Pavilion              acquired North Star
                                Foundation in               Behavioral Health
                                Champaign, Illinois,        Systems in Anchorage,
                                opened the Pavilion         Alaska. This network
                           20
                                Foundation School,          consists of acute care
                                which is designed to        beds, as well as the
UNIVERSAL


                     North Star Residential       services
                     Treatment center, and a      provided
                     unit in Palmer, Alaska. It   by each
                     marks UHS’s first foray      facility.
                     into the state of Alaska.
                       Overall, the                 A Bright
                     Behavioral Healthcare           Future
                     Division reported
                     record revenues and             For the
     The Arbour
                     profits, even as major       entire UHS
     Hospital
     Boston,
                     competitors continue to      network,
     Massachusetts
                                                                                 Roy A. Ettlinger
                                                  which also includes the        Vice President
                                                                                 UHS Behavioral Health
                                                  Ambulatory Surgery             and CEO, The
                                                                                 Arbour Health System
                                                  Division, the Radiation
                                                  Oncology Division, and
                                                  Médi-Partenaires, our
                                                  hospital company in
                                                  France, the year 2002
                                                  was one of growth and
                                                  profitability.
                     experience financial dif-       With improving reim-
                     ficulties. This outstand-    bursement trends, a
                     ing performance is           superb nationwide staff
Fuller Memorial
Hospital
                     attributable to a stable     of dedicated healthcare
South Attleboro,
Massachusetts
                     management team, a           professionals, and a
                     focus on quality care,       proven management
                     and an individualized        strategy, we look for-
                     approach to patient          ward to an even
                                                                                 Lakeside Behavioral
                                                  brighter future.
                                                                                 Health System
                                                                                 Memphis, Tennessee




                                                                            21
UNIVERSAL



                                                                                                       Previous recipients include
                                                                                                       Vaclav Havel, first presi-
                                                       A Special Honor                                 dent of the Czech Republic;
                                                                                                       Mikhail Gorbachev, past
                                                 On May 19, 2002, Alan                                 president of the former
                                             B. Miller, President and                                  U.S.S.R; and journalist
                                             Chairman of the Board of                                  Walter Cronkite.
                                             UHS, along with Kenneth                                       The award was present-
                                             P. Moritsugu, MD, Acting                                  ed by John F. Williams, Jr.,
                                             Surgeon General of the                                    M.D., Ed.D., Vice President
                                             United States, received the                               for Health Affairs and Dean,
                                             prestigious President’s                                   The George Washington
                                             Medal from The George                                     University, who said, “We
                                             Washington University                                     are pleased to be able to
                                             School of Medicine and                                    bestow this prestigious
                                             Health Sciences (SMHS).                                   honor on Alan Miller for his
                                                 The President’s Medal                                 philanthropic contribution
                                             is a tribute to special                                   to the arts, his leadership
                                             guests, family and friends                                against racism, as well as
                                             of the University. And it                                 his outstanding contribu-
                                             reflects our company’s                                    tions and humanitarian
                                             nationwide commitment to                                  efforts to the country
                                             civic leadership in the                                   through healthcare.”
                                             communities we serve.


     The Wall Street
     Journal listed
     UHS as the Top
     Healthcare
     provider for the
     ten-year period
     of 1992-2002.
     The Wall Street
     Journal Shareholder
     Scoreboard ranks
     the performance
     of 1,000 major              P E R F O R M A N C E O F 1 , 0 0 0 M A J O R U . S . C O M PA N I E S C O M PA R E D W I T H T H E I R P E E R S
     U.S. companies
     based on total
                                                       TOP TEN HEALTHCARE PROVIDERS
     returns to
     shareholders.
                                                                                10-Year Average                       Surplus/Deficit
     At 29%, UHS’s
                                 Healthcare Providers                             Return (%)                        Relative to Industry
     average return
     was first and
     more than double           Universal Health Services                              29.0                                   15.6
     the industry
                                Express Scripts                                        28.0                                   14.6
     group average.
                                Lincare Holdings                                       23.6                                   10.2
                                Health Management                                      22.9                                    9.5
                                UnitedHealth Group                                     19.4                                    6.1
                                Oxford Health Plans                                    17.8                                    4.5
                                Mid Atlantic Medical                                   16.8                                    3.5
                                First Health Group                                     12.5                                   -0.9
                                Omnicare                                               12.4                                   -0.9
                                HCA                                                    12.2                                   -1.2
                                Industry Group Average                                 13.4                                      --


                           The Wall Street Journal is a registered trademark of Dow Jones L. P. The Wall Street Journal Shareholder Scoreboard is a
                           service mark of Dow Jones L. P. The chart displayed in this ad has been excerpted from The Wall Street Journal, March 10, 2003.
                           Reprinted with permission.

22
Directory of Hospitals and Centers




A C U T E C A R E H O S P I TA L S      Hospital San Francisco               Southwest Healthcare System
                                        Rio Piedras, Puerto Rico             Rancho Springs Campus
Aiken Regional Medical Centers          160 beds                             Murrieta, California
Aiken, South Carolina                                                        96 beds
225 beds                                Hospital San Pablo
                                        Bayamon, Puerto Rico                 Summerlin Hospital Medical Center
Auburn Regional Medical Center          430 beds                             Las Vegas, Nevada
Auburn, Washington                                                           190 beds
149 beds                                Hospital San Pablo del Este
                                        Fajardo, Puerto Rico                 Valley Hospital Medical Center
Central Montgomery Medical Center       180 beds                             Las Vegas, Nevada
Lansdale, Pennsylvania                                                       400 beds
150 beds                                Lancaster Community Hospital
                                        Lancaster, California                Wellington Regional Medical Center
Chalmette Medical Center                117 beds                             West Palm Beach, Florida
Chalmette, Louisiana                                                         120 beds
195 beds                                Manatee Memorial Hospital
                                        Bradenton, Florida
Desert Springs Hospital                 491 beds                             B E H AV I O R A L H E A LT H C E N T E R S
Las Vegas, Nevada
351 beds                                McAllen Medical Center and           Anchor Hospital
                                        McAllen Heart Hospital               Atlanta, Georgia
Doctors’ Hospital of Laredo             McAllen, Texas                       74 beds
Laredo, Texas                           633 beds
180 beds                                                                     The Arbour Hospital
                                        Northern Nevada Medical Center       Boston, Massachusetts
Doctors’ Hospital of Shreveport         Sparks, Nevada                       118 beds
Shreveport, Louisiana                   100 beds
136 beds                                                                     The BridgeWay
                                        Northwest Texas Healthcare System    North Little Rock, Arkansas
Edinburg Regional Medical Center        Amarillo, Texas                      70 beds
Edinburg, Texas                         357 beds
169 beds                                                                     The Carolina Center for Behavioral Health
                                        River Parishes Hospital              Greer, South Carolina
Fort Duncan Medical Center              LaPlace, Louisiana                   66 beds
Eagle Pass, Texas                       106 beds
77 beds                                                                      Clarion Psychiatric Center
                                        St. Mary’s Regional Medical Center   Clarion, Pennsylvania
The George Washington                   Enid, Oklahoma                       70 beds
University Hospital                     277 beds
Washington, D.C.                                                             Community Behavioral Health
371 beds                                Southwest Healthcare System          Memphis, TN
                                        Inland Valley Campus                 50 beds
                                        Wildomar, California
                                        80 beds
^
                                                                                    Hopital Clinique Claude Bernard
Del Amo Hospital                          Pembroke Hospital
                                                                                    Metz, France
Torrance, California                      Pembroke, Massachusetts
                                                                                    140 beds
166 beds                                  107 beds
                                                                                    Polyclinique Montréal
Fairmount Behavioral Health System        Provo Canyon School
                                                                                    Carcassonne, France
Philadelphia, Pennsylvania                Provo, Utah
                                                                                    249 beds
169 beds                                  211 beds
Forest View Hospital                      Ridge Behavioral Health System
Grand Rapids, Michigan                    Lexington, Kentucky                       A M B U L AT O R Y S U R G E R Y C E N T E R S
62 beds                                   110 beds
                                                                                    Brownsville Surgicare
                                                                                    Brownsville, Texas
Fuller Memorial Hospital                  River Crest Hospital
South Attleboro, Massachusetts            San Angelo, Texas
                                                                                    Eye Surgery Specialists of Puerto Rico
82 beds                                   80 beds
                                                                                    San Turce, Puerto Rico
Glen Oaks Hospital                        River Oaks Hospital
                                                                                    Goldring Surgical and Diagnostic Center
Greenville, Texas                         New Orleans, Louisiana
                                                                                    Las Vegas, Nevada
54 beds                                   126 beds
Hampton Behavioral Health Center          Rockford Center                           Hope Square Surgery Center
Westhampton, New Jersey                   Newark, Delaware                          Rancho Mirage, California
100 beds                                  74 beds
                                                                                    Northwest Texas Surgery Center
                                                                                    Amarillo, Texas
Hartgrove Hospital                        Roxbury
Chicago, Illinois                         Shippensburg, Pennsylvania
                                                                                    Outpatient Surgical Center
119 beds                                  53 beds
                                                                                    of Ponca City
                                                                                    Ponca City, Oklahoma
The Horsham Clinic                        St. Louis Behavioral Medicine Institute
Ambler, Pennsylvania                      St. Louis, Missouri
                                                                                    Plaza Surgery Center
146 beds
                                                                                    Las Vegas, Nevada
                                          Talbott Recovery Campus
Hospital San Juan Capestrano              Atlanta, Georgia
                                                                                    St. George Surgical Center
Rio Piedras, Puerto Rico
                                                                                    St. George, Utah
108 beds                                  Timberlawn Mental Health System
                                          Dallas, Texas
                                                                                    St. Luke’s SurgiCenter
HRI Hospital                              124 beds
                                                                                    Hammond, Louisiana
Brookline, Massachusetts
68 beds                                   Turning Point Care Center
                                          Moultrie, Georgia                         Surgical Arts Surgery Center
KeyStone Center                           59 beds                                   Reno, Nevada
Wallingford, Pennsylvania
114 beds                                  Two Rivers Psychiatric Hospital           Surgery Center of Littleton
                                          Kansas City, Missouri                     Littleton, Colorado
La Amistad Behavioral Health Services     80 beds
                                                                                    Surgery Center of Midwest City
Maitland, Florida
                                                                                    Midwest City, Oklahoma
56 beds                                   Westwood Lodge Hospital
                                          Westwood, Massachusetts
Lakeside Behavioral Health System         126 beds                                  Surgical Center of New Albany
                                                                                    New Albany, Indiana
Memphis, Tennessee
204 beds
                                                                                    Surgery Center of Springfield
                                          MÉDI-PARTENAIRES (Paris/Bordeaux)
                                                                                    Springfield, Missouri
Laurel Heights Hospital
                                          Clinique Ambroise Paré
Atlanta, Georgia
                                          Toulouse, France
107 beds
                                          204 beds                                  R A D I AT I O N O N C O L O G Y C E N T E R S
The Meadows Psychiatric Center
                                          Clinique Richelieu
Centre Hall, Pennsylvania                                                           Auburn Regional Center for Cancer Care
                                          Saintes, France
101 beds                                                                            Auburn, Washington
                                          82 beds
Meridell Achievement Center                                                         Bluegrass Cancer Center
                                          Clinique Bercy
Austin, Texas                                                                       Frankfort, Kentucky
                                          Charenton le Pont, France
114 beds
                                          100 beds                                  Cancer Institute of Nevada
Midwest Center for Youth and Families                                               Las Vegas, Nevada
                                          Clinique Villette
Kouts, Indiana
                                          Dunkerque, France
50 beds                                                                             Danville Radiation Therapy
                                          123 beds                                  Danville, Kentucky
North Star Hospital
                                          Clinique Pasteur
Anchorage, Alaska                                                                   Louisville Radiation Oncology
                                          Bergerac, France
74 beds                                                                             Center
                                          72 beds                                   Louisville, Kentucky
North Star Residential Treatment Center
                                          Clinique Bon Secours
Anchorage, Alaska                                                                   Madison Radiation Therapy
                                          Le Puy en Velay, France
25 beds                                                                             Madison, Indiana
                                          101 beds
Palmer Residential Treatment Center                                                 Southern Indiana Radiation Therapy
                                          Clinique Aressy
Palmer, Alaska                                                                      Jeffersonville, Indiana
                                          Aressy, France
9 beds
                                          179 beds
Parkwood Behavioral Health System                                                   SPECIALIZED WOMEN’S
                                          Clinique Saint-Augustin
Olive Branch, Mississippi                                                           H E A LT H C E N T E R
                                          Bordeaux, France
106 beds
                                          159 beds                                  Renaissance Women’s Center of Edmond
The Pavilion                                                                        Edmond, Oklahoma
                                          Clinique Saint-Jean
Champaign, Illinois
                                          Montpellier, France
46 beds
                                          118 beds
Peachford Behavioral Health System
of Atlanta
Atlanta, Georgia
184 beds
UNIVERSAL



                                          Board of Directors




               (STANDING FROM LEFT TO RIGHT) JOHN F. WILLIAMS, JR., ALAN B. MILLER, ANTHONY PANTALEONI
                             (SEATED) ROBERT H. HOTZ, LEATRICE DUCAT, JOHN H. HERRELL




     Alan B. Miller                                                Robert H. Hotz
                        3, 4                                                           1, 3, 4, 5


     Chairman of the Board,                                        Senior Managing Director,
     President and                                                 Head of Investment Banking,
     Chief Executive Officer                                       Head of the Board of Directors
                                                                   Advisory Service, Member of
                                                                   the Board of Directors,
     Leatrice Ducat       1, 2, 5
                                                                   Houlihan Lokey Howard & Zukin,
                                                                   New York, NY;
     President and Founder, National
                                                                   Former Senior Vice Chairman,
     Disease Research Interchange
                                                                   Investment Banking for the Americas,
     since 1980; President and
                                                                   UBS Warburg, LLC, New York, NY
     Founder, Human Biological Data
     Interchange since 1988; Founder,
     Juvenile Diabetes Foundation,
                                                                   Anthony Pantaleoni 3, 4
     National and International
     Organization of the Juvenile                                  Of Counsel, Fulbright & Jaworski, L.L.P.
     Diabetes Foundation                                           New York, NY



     John H. Herrell 1, 2                                          John F. Williams, Jr., M.D., Ed.D. 2, 5
     Former Chief Administrative Officer                           Provost,Vice President for Health
     and Member, Board of Trustees,                                Affairs and Dean, The George
     Mayo Foundation; Rochester, MN                                Washington University




74
          Committees of the Board:                 Audit Committee,       Compensation Committee,
                                               1                      2



              Executive Committee,        Finance Committee,       Nominating/Corporate Governance
          3                           4                        5
Officers

                                               CORPORATE                                DIVISION
                                               Alan B. Miller                                                                  Behavioral Health (continued)
                                                                                        Acute Care
                                               President and Chief Executive Officer
                                                                                        O. Edwin French                        Linda Berridge
                                               O. Edwin French                          President—Acute Care                   Group Director—Behavioral Health
                                               Senior Vice President
                                                                                        Michael Marquez                        Craig L. Nuckles
                                               Steve G. Filton                          Vice President—Acute Care              Group Director—Behavioral Health
                                               Vice President and Chief
                                                                                        Robert L. Smith
                                               Financial Officer
                                                                                                                               Ambulatory
                                                                                        Vice President—Acute Care
                                               Richard C. Wright
                                                                                                                               Michael Urbach
                                                                                        Milton L. Cruz
                                               Vice President
                                                                                                                               Senior Vice President—Ambulatory
                                                                                        Group Director and Director of
                                                                                                                               Surgery Centers
                                               Debra K. Osteen                          Development—Caribbean Operations
                                               Vice President
                                                                                        Robert W. Danforth
                                                                                                                               Médi-Partenaires (Paris/Bordeaux)
                                               Bruce R. Gilbert                         Vice President—Universal Health
                                               General Counsel                                                                 Frédéric Dubois
                                                                                        Network
                                                                                                                               Président Directeur Général
                                               Eileen D. Bove
                                                                                        Behavioral Health
                                               Assistant Vice President                                                        Sylvie Péquignot
                                                                                                                               Directeur Général
                                                                                        Debra K. Osteen
                                               Charles F. Boyle
                                                                                        President—Behavioral Health
                                               Assistant Vice President
                                                                                        Roy A. Ettlinger
                                               Joyce M. Lunney
                                                                                        Vice President—Behavioral Health
                                               Assistant Vice President
                                                                                        Ronald M. Fincher
                                               Donald J. Pyskacek
                                                                                        Vice President—Behavioral Health
                                               Assistant Vice President
                                                                                        Barry L. Pipkin
                                               Cheryl K. Ramagano
                                                                                        Vice President—Behavioral Health
                                               Assistant Treasurer
                                                                                        Martin C. Schappell
                                               Linda L. E. Reino
                                                                                        Vice President—Behavioral Health
                                               Assistant Vice President



                                                                                        Corporate Information

                                               EXECUTIVE OFFICES                       ANNUAL MEETING                        INTERNET ADDRESS

                                               Universal Corporate Center              May 21, 2003 10:00 a.m.               The company can be accessed
                                               P.O. Box 61558                          Universal Corporate Center            on the World Wide Web at:
                                               367 South Gulph Road                    367 South Gulph Road                  http://www.uhsinc.com
                                               King of Prussia, PA 19406               King of Prussia, PA 19406
                                                                                                                             LISTING
                                               (610) 768-3300
                                                                                       COMPANY COUNSEL
                                                                                                                             Class B Common Stock:New York
                                               Management Subsidiary
                                                                                       Fulbright & Jaworski, L.L.P.          Stock Exchange under the symbol UHS.
                                               UHS of Delaware, Inc.
                                                                                       New York, New York
                                                                                                                             PUBLICATIONS
                                               REGIONAL OFFICES
                                                                                       AUDITORS
                                                                                                                             For copies of the company’s annual
                                               Development
                                                                                       KPMG, LLP                             report, Form 10-K, Form 10-Q,
                                               West William Cannon Drive
                                                                                       Philadelphia, Pennsylvania            quarterly reports, and proxy
                                               Bldg. One, Suite 150
                                                                                                                             statements, please call 1-800-874-5819,
                                               Austin, Texas 78735
                                                                                       TRANSFER AGENT AND                    or write Investor Relations, Universal
Designed by Dakota Design, Inc., Malvern, PA




                                               (512) 330-9858
                                                                                       REGISTRAR                             Health Services, Inc.,
                                               Western Region                                                                Universal Corporate Center,
                                                                                       Mellon Investor Services
                                               1635 Village Center Circle                                                    P.O. Box 61558, 367 South Gulph Road,
                                                                                       85 Challenger Road
                                               Suite 200                                                                     King of Prussia, PA 19406
                                                                                       Overpeck Centre
                                               Las Vegas, NV 89134
                                                                                       Ridgefield Park, NJ 07660.            FINANCIAL COMMUNITY
                                               (702) 360-9040
                                                                                       Telephone: 1-800-526-0801             INQUIRIES
                                                                                       www.melloninvestor.com
                                               Universal Health Network
                                                                                                                             The Company welcomes inquiries
                                               639 Isbell Road
                                                                                       Please contact Mellon Investor        from members of the financial
                                               Suite 400
                                                                                       Services for prompt assistance on     community seeking information on
                                               Reno, NV 89509
                                                                                       address changes, lost certificates,   the Company. These should be
                                               (775) 356-1159
                                                                                       consolidation of duplicate            directed to Steve Filton, Chief
                                                                                       accounts or related matters.          Financial Officer.
Universal Health Services, Inc.
 Universal Corporate Center
       P.O. Box 61558
   367 South Gulph Road
  King of Prussia, PA 19406

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universal helath services ar_2002

  • 1. ANNUAL REPORT 2002 UNIVERSAL HEALTH SERVICES, INC.
  • 2. Index Financial Highlights.................................. 2-3 Shareholders Letter.................................. 4-5 Doing What We Do Best ......................... 6-22 Financial Results..................................... 23-71 Directory of Hospitals............................. 72-73 Board of Directors.................................. 74 Officers/Corporate Information................ 75 Front Cover: This unique photomosaic is made from over 4900 individual pictures taken during the construction of The George Washington University Hospital.
  • 3. On August 23, 2002, one of UHS’s most ambitious dreams became a reality. The new George Washington University Hospital (GWUH) officially opened its doors, inaugurating a state-of-the-art medical facility that is unmatched in our nation’s capital. Five years in the making, it has been welcomed by patients, staff members, and community leaders alike.
  • 4. The new GWUH is a shining example of the UHS approach to hospital management. It is designed to meet the highest standards of patient services. It features the latest in advanced medical technologies. And it was achieved through the hard work and effective management of professionals who believe that quality healthcare can coexist with profitable operations.
  • 5. UNIVERSAL Corporate Profile Universal Health Services, Inc. is one of the largest and most experienced hospital management companies in the nation. We have focused our efforts on managing acute care hospitals, behavioral health hospitals, and ambulatory surgery and radiation oncology centers. We believe hospitals will remain the focal point of the healthcare delivery system. We have built our success by remaining committed to a program of rational growth around our core businesses and seeking opportunities complementary to them. The future of our industry remains bright for Admissions (in thousands) those whose focus is providing quality 480 healthcare on a cost-effective basis. 420 The UHS Mission 360 To provide superior quality healthcare services that: Patients 300 recommend to families and friends, physicians prefer for their patients, purchasers select for their clients, 240 employees are proud of, and investors seek for long-term returns. 180 We will realize this vision through our commitment to the 120 following principles: service excellence, continuous improvement in measurable ways, employee 60 development, ethical and fair treatment for all, teamwork, compassion, and 0 innovation in service delivery. 98 99 00 01 02 2
  • 6. Financial Highlights PERCENTAGE 2002 2001 2000 YEAR ENDED DECEMBER 31 INCREASE NET REVENUES $ 3,258,898,000 $ 2,840,491,000 15% $ 2,242,444,000 NET INCOME $ 175,361,000 $ 99,742,000 76% $ 93,362,000 EARNINGS PER SHARE * (DILUTED) $ 2.74 $ 1.60 71% $ 1.50 PATIENT DAYS 2,564,022 2,253,611 14% 1,626,069 ADMISSIONS 414,390 355,117 17% 264,742 AVERAGE NUMBER 10,648 9,966 7% 7,592 OF LICENSED BEDS • The earnings per share have been adjusted to reflect the two-for-one stock split declared in the form of a 100% stock dividend which was paid in June 2001. Net Revenues Earnings Per Share (in millions) (diluted) $3,400 $2.80 $2,975 $2.45 $2,550 $2.10 $2,125 $1.75 $1,700 1.40 $1,275 $1.05 $850 $.70 $425 $.35 $0 $0 98 99 00 01 02 98 99 00 01 02
  • 7. UNIVERSAL Net Income Increases for UHS Acquires 100th Facility the 10th Consecutive Year and We’re Still Growing We are pleased to report This strategy reached that net revenues for the an exciting new milestone in year ended December 31, 2002 as we acquired our 2002, were $3.3 billion, a 100th facility, located in 15% increase from the prior Lansdale, Pennsylvania. year. Net income for the This community hospital, year was $175.4 million or which has been renamed $2.74 per share (diluted). Central Montgomery Medical Net income increased for Center, has the distinction the tenth consecutive year. of being UHS’s first acute By year-end 2002, share- care facility in Pennsylvania, holders’ equity increased complementing our highly 14% to $917 million and debt regarded network of behav- declined to $689 million. ioral healthcare centers As these figures indicate, throughout the state. 2002 was simply an out- This past year, UHS Letter to Shareholders standing year for Universal expanded into a new fron- Health Services. We tier: Alaska. We have acquired An Added Sense achieved new records in North Star Behavioral Health of Purpose revenues, net income, and Systems, a group of high- Following the turmoil and earnings per share. We are quality psychiatric care facili- tragedy in our nation after extremely pleased that in an ties serving the growing the September 11, 2001, overall bleak economic envi- community of Anchorage. attack, we have had to reori- ronment The Wall Street In addition, four major ent ourselves to a new situ- Journal listed UHS as the projects were begun in ation, becoming both vigi- Top Healthcare provider for 2002. Construction began lant and prepared. We fully the ten-year period of 1992- on Spring Valley Hospital understand that hospitals, 2002. The Wall Street Medical Center in Las Vegas, which might be in the front Journal Shareholder which brings The Valley line, will be asked to do Scoreboard ranks the per- Health System’s hospitals to more. That is one reason formance of 1,000 major four, increasing UHS’s strong 2002 brought a new sense U.S. companies based on position in the nation’s of purpose for UHS’s hospi- total returns to shareholders. fastest-growing major city. tals nationwide. At 29%, UHS’s average We also began construction And while we have con- return was first and more on the Heart Hospital of tinued to fulfill our responsi- than double the industry Northwest Texas in Amarillo, bilities as guardians of pub- group average. We are and the Women’s Center at lic safety, we have remained proud of this accomplish- the Wellington Regional focused on our primary ment because it confirms Medical Center. And we mission of delivering quality the wisdom of our business broke ground on Lakewood healthcare services to growth strategy and the Ranch Medical Center, which patients, and solid returns value of our company’s rep- will add to our network of to our shareholders. utation for integrity. facilities in Manatee County, Florida. 4
  • 8. Another exciting mile- In the Behavioral Health it has died in previous stone in 2002 was the Company, Barry Pipkin was years. Let’s hope the Senate opening of the new George promoted to Regional Vice finally acts to mitigate this Washington University President and Linda crisis that affects every Hospital in Washington, D.C. Berridge is the newest American. This technologically Group Director. At this writing America advanced facility gives UHS And we congratulate John has entered into war in Iraq. a high profile presence in “Skip” Williams, M.D., Ed.D., We fully support those UHS our nation’s capital. We are a member of UHS’s Board of service personnel called to very proud of completing Directors and currently Dean duty to protect our nation. this four-year project on time of The George Washington And we pledge to assist and on budget, resulting in University Medical Center, their families in their the finest hospital to be built who was named Provost of absence and retain their in Washington, D.C. in over the University. jobs until they can safely 25 years. We look forward Fixing a Problem return home. to the many benefits it will bring to patients, the local Our industry continues to be As we enter our 25th community, our University impacted by the rising cost year, we look back with partner and our company. of malpractice insurance. pride at what has been These new facilities will This has been brought accomplished. And we look add 12% to the number of about by excessive non-eco- ahead with excitement to all available beds in our acute nomic awards, forcing many the positive programs now care division. They exempli- highly qualified physicians being planned and put in fy UHS’s ongoing strategy of to alter their practice pat- place to better serve the building or acquiring hospi- terns. Some are leaving the many communities of which tals in areas where popula- field of medicine altogether, our hospitals are an integral tion growth is above the at a time when our nation part. They have come to national average. These urgently needs experienced, rely on UHS to effectively hospitals will soon become competent medical profes- provide hospital services an integral part of the local sionals. This unfortunate when the need arises, and community by consistent trend must be reversed. We we will not fail them. investment in people, servic- believe that placing caps on We are privileged to play es, and facilities. non-economic damages and this role and thank the over implementing objective 30,000 UHS professionals Our Most Important screening panels will help to who make it possible for our Resource: UHS’s People reduce the number of frivo- company to fulfill our unique In December 2002, we were lous lawsuits and excessive corporate mission. happy to welcome Robert L. awards, while ensuring that May God continue to Smith to our company’s injured individuals receive bless America. management. As Vice compensation for important President and Regional continued medical care and Director of Acute Care economic loss. On March Operations, Robert is apply- 13, 2003, the U.S. House of Alan B. Miller ing his expertise to the com- Representatives passed Chairman of the Board pany’s hospitals in Texas, legislation along these lines, President and Chief Oklahoma and Louisiana. and now the legislation Executive Officer moves to the Senate where
  • 9. UNIVERSAL ance. In short, it is a Overcoming microcosm of UHS’s Skepticism, Again. long history of excellence in hospital management. At first, there seemed And it is only one to be more skeptics success story in a year than believers. that saw continued When UHS announced a joint venture with The George Washington University Hospital (GWUH) in 1997, many hospital staff members feared that their new corporate partner would be driven solely by financial interests. That is, they expected UHS to cut corners on facilities, equipment, The George Washington University Hospital is a unique growth for our unique staffing, and the quality facility, befitting its status as a primary hospital for the healthcare company. of medical care. President of the United States, members of Congress, and Community mem- visiting dignitaries. A Perfect Fit bers, too, expressed concerns that one of The GWUH/UHS part- Washington, D.C.’s most nership began in 1997, venerated hospitals when the university’s would see more than leaders realized they 175 years of tradition had reached a turning swept away in the name of profits. But the story of the new GWUH is one of optimism overcoming skepticism, and out- standing quality leading to outstanding perform- 6
  • 10. UNIVERSAL point in their institu- America’s largest hospi- tion’s proud history. tal management com- After struggling for panies,” recalls John F. years with deficits and Williams, Jr., M.D., a 1948-vintage facility, Ed.D., Vice President GWUH reluctantly for Health Affairs and decided that they could Dean, The George no longer operate Washington University. without a source of “And at first, UHS was substantial outside actually considered too funding and hospital small to make our list of management expertise. candidates. The university knew “But after working that this meant giving with some of the larger up some measure of companies,” says Dr. control, but they also Williams, “we came to hoped to structure a appreciate that what really mattered was not the size of the company but its culture. And in that regard, UHS proved to be a perfect fit.” Over the course of the next few months, a partnership agree- ment was forged in which UHS would fund a brand-new hospital building while GWU would retain 20% ownership and full deal that ensured academic privileges. continued operation of their all-important academic programs. “We began by talking with several of 7
  • 11. UNIVERSAL A Challenging Site • The Micropaq telemetry System In 1999, after a long • Inturis Suite process of securing • The Integris approvals, UHS began Biplane construction of the new Neurovascular George Washington Imaging System University Hospital, • The Integris Allura, directly across the street a catheterization from the old facility. lab with three- Guided by Donald dimensional Pyskacek, UHS’s assis- imaging tant vice president in • Neonatal incubators charge of design and • GE Signa Infinity construction, the part- MRI ners selected a six-story design with a curved, A Disturbing Trend glass-enclosed facade. Inside, the new building But before construc- would reflect UHS’s tion of the new facility extensive experience in got underway, a dis- building and managing turbing trend began to modern healthcare facil- emerge. Some of the ities, from its efficient hospital’s finest medical emergency department, professionals were to its advanced surgical leaving GWUH – and suites, to its comfort- taking their patients able patient rooms. with them. The new hospital As part of a team would be outfitted with that is considered the very latest in medical among the finest in technology, including: America, many physi- • The Dilon 6800 cians and nurses wor- gamma camera ried that UHS would • EnSite Cardiac compromise their high Mapping medical standards in • Virtual reality exchange for profits. 8 training centers Despite ongoing
  • 12. UNIVERSAL defections, UHS and University Hospital, GWUH pressed ahead recalls that the hospi- toward a targeted 2002 tal’s chief nursing officer opening date. relayed to him a story As that date moved of a nurse who left closer, word circulated during the construction through the Washington, phase. “But after she D.C. medical communi- saw the facility and ty that the new GWUH equipment,” he says, lived up to all of its “she wrote a letter say- promises – and more. ing, ‘Can I come home?’” And by the time At the same time, the new hospital had 292 new physicians opened, many medical joined the medical staff professionals – and between 1999 and 2002. their patients – had returned. For example, An Institution Dan McLean, CEO and Transformed Managing Director, The George Washington When the new George Washington University Hospital opened its doors on August 23, 2002 – on time and on budget – professionals and patients alike saw an institution transformed. The hospital’s Emergency Department is more than two and one half times larger than before, with more treatment areas, the latest equipment, and increased patient privacy. As a result, 9
  • 13. The Dilon 6800 EnSite Cardiac Mapping Virtual Reality Training Centers Micropaq Telemetry System Inturis Suite 10
  • 14. UNIVERSAL Integris Biplane Neonatal Incubators Integris Biplane Neurovascular Imaging System 11
  • 15. UNIVERSAL In addition, an advanced communica- tions network allows physicians and nurses to view images, EKGs, lab reports, and other patient records using a desktop or laptop PC – or even a Palm Pilot. And on its top floor, GWUH features one of the world’s finest med- ical education facilities, where students can John F. Williams, Jr., emergency visits have M.D., Ed.D. perform exams and already increased by even complex surgical 20 percent. procedures on lifelike In addition, there are simulators. twice as many operat- “The sixth floor is a ing theaters – the small- unique setting,” says est of which would hold Richard Becker, M.D., the largest operating Medical Director and room from the old hos- Assistant Dean for pital. And the hospital’s Medical Affairs, The world-class surgeons George Washington are at last using world- University. “It makes class equipment. Karen Hicks our university more Chief Nurse Executive In the old hospital, attractive to top medical the interventional car- students, who are diac care rooms were critical to the university’s on different floors. In future.” the new one, they are Features like these adjacent to one another, have made GWUH the saving precious seconds pride of the Washington, for patients in crisis. D.C. healthcare com- munity – and a wel- come addition to UHS. 12
  • 16. UNIVERSAL “A Renaissance for GWUH” A transformation of this magnitude did not go unnoticed by the local community. At the grand opening ceremony, local news- paper, radio, and televi- sion news teams were on hand to cover it. And among the many VIP’s in attendance was President Bush’s chief Richard Becker, M.D. of staff Andrew Card, Medical Director who proclaimed the whole atmosphere “This is the Paulita Amigo, is alive with energy. President’s hospital.” Clinical Director, Neuroscience, Orthopedics, and Rehabilitation Physicians feel this is Hospital officials the place to be. And have also conducted they’ve voted with their tours for dozens of feet. Our census is physicians, visiting climbing, and patients dignitaries, Wall Street want to come back analysts, and even here. It’s a real renais- administrators from sance for The George other major Washington University medical centers. Hospital.” But perhaps Paulita Amigo, Clinical the strongest Director, Neuroscience, endorsement Orthopedics, and has come from Rehabilitation, agrees, GWUH’s discern- calling the new facility, ing professional staff. Fred Bailey Security Manager “the dream hospital that “The physicians here we always hoped to have.” are incredibly excited,quot; And Fred Bailey, a Dr. Becker says, “and 13 longtime staff member
  • 17. UNIVERSAL of community leaders and manger of the and staff members is security department, often skeptical. believes that the new For example, a simi- GWUH is, “simply the lar mood of skepticism finest facility of its kind surrounded UHS’s in this city.” acquisition of Northwest Texas A Familiar Pattern Hospital in 1996. It was a challenging and Those who looked close- contentious process, ly at the history of UHS with many in the com- would have known that munity expressing the the fears of an uncaring fear that UHS would “corporate takeover” focus on short-term were unfounded. profits while decreasing Throughout its 25- the quality of care and year history, UHS has restricting service to established a track indigent patients. record for acquiring and Acquired by UHS in 1996, Northwest Texas Hospital has Since that time, how- building hospitals, and become the centerpiece of a multiple-hospital ever, UHS has made then investing in their network serving the Amarillo, Texas region. significant investments improvement and in the facility – and in growth. At the outset, however, the initial reaction on the part 6
  • 18. UNIVERSAL the local market – while Center, Northwest actually increasing the Texas Women’s and level of indigent care. Children’s Center, And today, the hospital Northwest Texas Sports serves as the center- Medicine Center, piece of the Northwest Northwest Wound Care Texas Health System, Center, the Pavilion – a network that also and in 2003, The Heart includes the J.O. Wyatt Hospital of Northwest Community Health Texas. In fact, investing in quality healthcare is what UHS does best. A Strong Commitment to Las Vegas UHS continues to invest significantly in the Las Vegas market, which remains the fastest-growing major metropolitan area in the United States. 7
  • 19. UNIVERSAL and employee satisfaction. In 2002, Summerlin Valley Hospital Hospital Medical Center, Medical Center broke one of six UHS facilities ground on a new proj- in the area, completed ect that will double the a 5,000 sq. ft. operating size of its emergency expansion, adding five department, including a new suites. It also com- 13-bed fast-track unit pleted an equally large that will accommodate endoscopy suite, and walk-ins, urgent care a new OB floor with needs, and industrial 16 postpartum beds. injuries. Desert Springs Northern Nevada Hospital opened a new Medical Center in 126-bed patient tower Sparks, Nevada, broke to meet increasing ground on a major demand. Desert Springs expansion of its emer- Hospital also received gency and radiology the 2001 Corporate departments, as well as Service Excellence its parking area. The Award, presented by Auburn Regional project will more than UHS for outstanding Medical Center Auburn, Washington double the hospital’s improvements in patient
  • 20. UNIVERSAL Summerlin Hospital emergency department, Center, a hospital in Medical Center Las Vegas, Nevada and will allow the Auburn, Washington, installation of new MRI recently completed a and nuclear medicine new tower with 149 equipment. patient beds. In addi- And in 2003, UHS tion, the hospital has plans to complete added new emergency construction of Spring room, OB/GYN, and sur- Valley Hospital in Las gical facilities. Vegas, an entirely new At Doctors Hospital acute care facility that of Laredo, located in will house 176 beds. Laredo, Texas, UHS has begun development of Continued Expansion, Providence Surgical Nationwide Medical Center, a new 38,000 sq. ft. short-stay But Las Vegas is far hospital joint venture, to from our only area of add to the new 180 focus. In 2002, we bed hospital opened in added new facilities, 2001. Careful attention new equipment, and to physician require- new capabilities ments was an impor- throughout the nation- tant factor in this ven- wide UHS network. ture, which will help For example, Auburn UHS increase its com- 17 Regional Medical petitive position in the
  • 21. UNIVERSAL gency department com- Laredo community – pleted its first full year of which is the nation’s operation. This 29,600 second fastest growing, sq. ft. facility features after Las Vegas. state-of-the-art cardiac Aiken Regional monitoring equipment, Medical Centers in two centralized nursing Aiken, South Carolina, stations, and an replaced an aging car- enlarged waiting area. diac catheterization lab Also in Manatee with a new GE Innova- County, we broke 2000 unit that offers the ground on a 120-bed latest in digital cardiac acute care hospital on imaging technology. a 30-acre site in the The new equipment will center of Lakewood help the lab continue its Ranch, Florida. remarkable record of And at Wellington serving nearly twice as Regional Medical many patients as its Center in West Palm nearest competitors. Beach, Florida, UHS At Manatee Memorial opened a new Hospital in Bradenton, Florida, a new emer- 6
  • 22. UNIVERSAL $5 million, 13,000 sq. the finest in their ft. outpatient surgery respective markets. and admitting center. Admittedly, this We also began con- approach to quality struction on the Medical healthcare might seem At Manatee Memorial Hospital in Bradenton, Florida, a recent expansion Arts Pavilion II, a new uncommon in today’s has more than doubled the size of the emergency 50,000 sq. ft. medical healthcare market. But department, while adding state-of-the-art equipment. office building. it is simply business as usual for UHS. A Consistent Strategy Important Developments in UHS continues to Behavioral Healthcare pursue a consistent strategy of operating The year 2002 also hospitals in geographic brought ongoing invest- regions where popula- ments – and ongoing tion growth exceeds growth – for UHS’s the national average, Behavioral Healthcare and then working to Division, which now make those hospitals consists of 38 facilities across the country. 7
  • 23. UNIVERSAL meet the educational needs of the Pavilion Residential Treatment Center’s clients, and also serves day students from area Westwood Lodge Hospital Westwood, Massachusetts school districts. The 20,400 sq. ft. building has a capacity for 110 students, and includes a gymnasium and Linda Berridge cafeteria. For example, Group Director and CEO - Managing Director To accommodate Lakeside Behavioral Two Rivers Psychiatric Hospital increasing demand, Health System in the 200 bed Provo Tennessee began Canyon School in construction of a new Provo, Utah, expanded 100-bed mental health its classroom space hospital building. This and added 30 new $6.5 million project will beds to its fourth floor. Talbott Recovery Campus in Atlanta, Georgia, has added a library and chapel to serve its growing patient population. This nationally known facility specializes in substance abuse treat- Two Rivers Psychiatric Hospital include the construction ment for healthcare Kansas City, Missouri of a new two-story, professionals. 52,000 sq. ft. hospital Finally, the Behavioral Martin C. Schappell Vice President building for adults. Health Division UHS Behavioral Health The Pavilion acquired North Star Foundation in Behavioral Health Champaign, Illinois, Systems in Anchorage, opened the Pavilion Alaska. This network 20 Foundation School, consists of acute care which is designed to beds, as well as the
  • 24. UNIVERSAL North Star Residential services Treatment center, and a provided unit in Palmer, Alaska. It by each marks UHS’s first foray facility. into the state of Alaska. Overall, the A Bright Behavioral Healthcare Future Division reported record revenues and For the The Arbour profits, even as major entire UHS Hospital Boston, competitors continue to network, Massachusetts Roy A. Ettlinger which also includes the Vice President UHS Behavioral Health Ambulatory Surgery and CEO, The Arbour Health System Division, the Radiation Oncology Division, and Médi-Partenaires, our hospital company in France, the year 2002 was one of growth and profitability. experience financial dif- With improving reim- ficulties. This outstand- bursement trends, a ing performance is superb nationwide staff Fuller Memorial Hospital attributable to a stable of dedicated healthcare South Attleboro, Massachusetts management team, a professionals, and a focus on quality care, proven management and an individualized strategy, we look for- approach to patient ward to an even Lakeside Behavioral brighter future. Health System Memphis, Tennessee 21
  • 25. UNIVERSAL Previous recipients include Vaclav Havel, first presi- A Special Honor dent of the Czech Republic; Mikhail Gorbachev, past On May 19, 2002, Alan president of the former B. Miller, President and U.S.S.R; and journalist Chairman of the Board of Walter Cronkite. UHS, along with Kenneth The award was present- P. Moritsugu, MD, Acting ed by John F. Williams, Jr., Surgeon General of the M.D., Ed.D., Vice President United States, received the for Health Affairs and Dean, prestigious President’s The George Washington Medal from The George University, who said, “We Washington University are pleased to be able to School of Medicine and bestow this prestigious Health Sciences (SMHS). honor on Alan Miller for his The President’s Medal philanthropic contribution is a tribute to special to the arts, his leadership guests, family and friends against racism, as well as of the University. And it his outstanding contribu- reflects our company’s tions and humanitarian nationwide commitment to efforts to the country civic leadership in the through healthcare.” communities we serve. The Wall Street Journal listed UHS as the Top Healthcare provider for the ten-year period of 1992-2002. The Wall Street Journal Shareholder Scoreboard ranks the performance of 1,000 major P E R F O R M A N C E O F 1 , 0 0 0 M A J O R U . S . C O M PA N I E S C O M PA R E D W I T H T H E I R P E E R S U.S. companies based on total TOP TEN HEALTHCARE PROVIDERS returns to shareholders. 10-Year Average Surplus/Deficit At 29%, UHS’s Healthcare Providers Return (%) Relative to Industry average return was first and more than double Universal Health Services 29.0 15.6 the industry Express Scripts 28.0 14.6 group average. Lincare Holdings 23.6 10.2 Health Management 22.9 9.5 UnitedHealth Group 19.4 6.1 Oxford Health Plans 17.8 4.5 Mid Atlantic Medical 16.8 3.5 First Health Group 12.5 -0.9 Omnicare 12.4 -0.9 HCA 12.2 -1.2 Industry Group Average 13.4 -- The Wall Street Journal is a registered trademark of Dow Jones L. P. The Wall Street Journal Shareholder Scoreboard is a service mark of Dow Jones L. P. The chart displayed in this ad has been excerpted from The Wall Street Journal, March 10, 2003. Reprinted with permission. 22
  • 26. Directory of Hospitals and Centers A C U T E C A R E H O S P I TA L S Hospital San Francisco Southwest Healthcare System Rio Piedras, Puerto Rico Rancho Springs Campus Aiken Regional Medical Centers 160 beds Murrieta, California Aiken, South Carolina 96 beds 225 beds Hospital San Pablo Bayamon, Puerto Rico Summerlin Hospital Medical Center Auburn Regional Medical Center 430 beds Las Vegas, Nevada Auburn, Washington 190 beds 149 beds Hospital San Pablo del Este Fajardo, Puerto Rico Valley Hospital Medical Center Central Montgomery Medical Center 180 beds Las Vegas, Nevada Lansdale, Pennsylvania 400 beds 150 beds Lancaster Community Hospital Lancaster, California Wellington Regional Medical Center Chalmette Medical Center 117 beds West Palm Beach, Florida Chalmette, Louisiana 120 beds 195 beds Manatee Memorial Hospital Bradenton, Florida Desert Springs Hospital 491 beds B E H AV I O R A L H E A LT H C E N T E R S Las Vegas, Nevada 351 beds McAllen Medical Center and Anchor Hospital McAllen Heart Hospital Atlanta, Georgia Doctors’ Hospital of Laredo McAllen, Texas 74 beds Laredo, Texas 633 beds 180 beds The Arbour Hospital Northern Nevada Medical Center Boston, Massachusetts Doctors’ Hospital of Shreveport Sparks, Nevada 118 beds Shreveport, Louisiana 100 beds 136 beds The BridgeWay Northwest Texas Healthcare System North Little Rock, Arkansas Edinburg Regional Medical Center Amarillo, Texas 70 beds Edinburg, Texas 357 beds 169 beds The Carolina Center for Behavioral Health River Parishes Hospital Greer, South Carolina Fort Duncan Medical Center LaPlace, Louisiana 66 beds Eagle Pass, Texas 106 beds 77 beds Clarion Psychiatric Center St. Mary’s Regional Medical Center Clarion, Pennsylvania The George Washington Enid, Oklahoma 70 beds University Hospital 277 beds Washington, D.C. Community Behavioral Health 371 beds Southwest Healthcare System Memphis, TN Inland Valley Campus 50 beds Wildomar, California 80 beds
  • 27. ^ Hopital Clinique Claude Bernard Del Amo Hospital Pembroke Hospital Metz, France Torrance, California Pembroke, Massachusetts 140 beds 166 beds 107 beds Polyclinique Montréal Fairmount Behavioral Health System Provo Canyon School Carcassonne, France Philadelphia, Pennsylvania Provo, Utah 249 beds 169 beds 211 beds Forest View Hospital Ridge Behavioral Health System Grand Rapids, Michigan Lexington, Kentucky A M B U L AT O R Y S U R G E R Y C E N T E R S 62 beds 110 beds Brownsville Surgicare Brownsville, Texas Fuller Memorial Hospital River Crest Hospital South Attleboro, Massachusetts San Angelo, Texas Eye Surgery Specialists of Puerto Rico 82 beds 80 beds San Turce, Puerto Rico Glen Oaks Hospital River Oaks Hospital Goldring Surgical and Diagnostic Center Greenville, Texas New Orleans, Louisiana Las Vegas, Nevada 54 beds 126 beds Hampton Behavioral Health Center Rockford Center Hope Square Surgery Center Westhampton, New Jersey Newark, Delaware Rancho Mirage, California 100 beds 74 beds Northwest Texas Surgery Center Amarillo, Texas Hartgrove Hospital Roxbury Chicago, Illinois Shippensburg, Pennsylvania Outpatient Surgical Center 119 beds 53 beds of Ponca City Ponca City, Oklahoma The Horsham Clinic St. Louis Behavioral Medicine Institute Ambler, Pennsylvania St. Louis, Missouri Plaza Surgery Center 146 beds Las Vegas, Nevada Talbott Recovery Campus Hospital San Juan Capestrano Atlanta, Georgia St. George Surgical Center Rio Piedras, Puerto Rico St. George, Utah 108 beds Timberlawn Mental Health System Dallas, Texas St. Luke’s SurgiCenter HRI Hospital 124 beds Hammond, Louisiana Brookline, Massachusetts 68 beds Turning Point Care Center Moultrie, Georgia Surgical Arts Surgery Center KeyStone Center 59 beds Reno, Nevada Wallingford, Pennsylvania 114 beds Two Rivers Psychiatric Hospital Surgery Center of Littleton Kansas City, Missouri Littleton, Colorado La Amistad Behavioral Health Services 80 beds Surgery Center of Midwest City Maitland, Florida Midwest City, Oklahoma 56 beds Westwood Lodge Hospital Westwood, Massachusetts Lakeside Behavioral Health System 126 beds Surgical Center of New Albany New Albany, Indiana Memphis, Tennessee 204 beds Surgery Center of Springfield MÉDI-PARTENAIRES (Paris/Bordeaux) Springfield, Missouri Laurel Heights Hospital Clinique Ambroise Paré Atlanta, Georgia Toulouse, France 107 beds 204 beds R A D I AT I O N O N C O L O G Y C E N T E R S The Meadows Psychiatric Center Clinique Richelieu Centre Hall, Pennsylvania Auburn Regional Center for Cancer Care Saintes, France 101 beds Auburn, Washington 82 beds Meridell Achievement Center Bluegrass Cancer Center Clinique Bercy Austin, Texas Frankfort, Kentucky Charenton le Pont, France 114 beds 100 beds Cancer Institute of Nevada Midwest Center for Youth and Families Las Vegas, Nevada Clinique Villette Kouts, Indiana Dunkerque, France 50 beds Danville Radiation Therapy 123 beds Danville, Kentucky North Star Hospital Clinique Pasteur Anchorage, Alaska Louisville Radiation Oncology Bergerac, France 74 beds Center 72 beds Louisville, Kentucky North Star Residential Treatment Center Clinique Bon Secours Anchorage, Alaska Madison Radiation Therapy Le Puy en Velay, France 25 beds Madison, Indiana 101 beds Palmer Residential Treatment Center Southern Indiana Radiation Therapy Clinique Aressy Palmer, Alaska Jeffersonville, Indiana Aressy, France 9 beds 179 beds Parkwood Behavioral Health System SPECIALIZED WOMEN’S Clinique Saint-Augustin Olive Branch, Mississippi H E A LT H C E N T E R Bordeaux, France 106 beds 159 beds Renaissance Women’s Center of Edmond The Pavilion Edmond, Oklahoma Clinique Saint-Jean Champaign, Illinois Montpellier, France 46 beds 118 beds Peachford Behavioral Health System of Atlanta Atlanta, Georgia 184 beds
  • 28. UNIVERSAL Board of Directors (STANDING FROM LEFT TO RIGHT) JOHN F. WILLIAMS, JR., ALAN B. MILLER, ANTHONY PANTALEONI (SEATED) ROBERT H. HOTZ, LEATRICE DUCAT, JOHN H. HERRELL Alan B. Miller Robert H. Hotz 3, 4 1, 3, 4, 5 Chairman of the Board, Senior Managing Director, President and Head of Investment Banking, Chief Executive Officer Head of the Board of Directors Advisory Service, Member of the Board of Directors, Leatrice Ducat 1, 2, 5 Houlihan Lokey Howard & Zukin, New York, NY; President and Founder, National Former Senior Vice Chairman, Disease Research Interchange Investment Banking for the Americas, since 1980; President and UBS Warburg, LLC, New York, NY Founder, Human Biological Data Interchange since 1988; Founder, Juvenile Diabetes Foundation, Anthony Pantaleoni 3, 4 National and International Organization of the Juvenile Of Counsel, Fulbright & Jaworski, L.L.P. Diabetes Foundation New York, NY John H. Herrell 1, 2 John F. Williams, Jr., M.D., Ed.D. 2, 5 Former Chief Administrative Officer Provost,Vice President for Health and Member, Board of Trustees, Affairs and Dean, The George Mayo Foundation; Rochester, MN Washington University 74 Committees of the Board: Audit Committee, Compensation Committee, 1 2 Executive Committee, Finance Committee, Nominating/Corporate Governance 3 4 5
  • 29. Officers CORPORATE DIVISION Alan B. Miller Behavioral Health (continued) Acute Care President and Chief Executive Officer O. Edwin French Linda Berridge O. Edwin French President—Acute Care Group Director—Behavioral Health Senior Vice President Michael Marquez Craig L. Nuckles Steve G. Filton Vice President—Acute Care Group Director—Behavioral Health Vice President and Chief Robert L. Smith Financial Officer Ambulatory Vice President—Acute Care Richard C. Wright Michael Urbach Milton L. Cruz Vice President Senior Vice President—Ambulatory Group Director and Director of Surgery Centers Debra K. Osteen Development—Caribbean Operations Vice President Robert W. Danforth Médi-Partenaires (Paris/Bordeaux) Bruce R. Gilbert Vice President—Universal Health General Counsel Frédéric Dubois Network Président Directeur Général Eileen D. Bove Behavioral Health Assistant Vice President Sylvie Péquignot Directeur Général Debra K. Osteen Charles F. Boyle President—Behavioral Health Assistant Vice President Roy A. Ettlinger Joyce M. Lunney Vice President—Behavioral Health Assistant Vice President Ronald M. Fincher Donald J. Pyskacek Vice President—Behavioral Health Assistant Vice President Barry L. Pipkin Cheryl K. Ramagano Vice President—Behavioral Health Assistant Treasurer Martin C. Schappell Linda L. E. Reino Vice President—Behavioral Health Assistant Vice President Corporate Information EXECUTIVE OFFICES ANNUAL MEETING INTERNET ADDRESS Universal Corporate Center May 21, 2003 10:00 a.m. The company can be accessed P.O. Box 61558 Universal Corporate Center on the World Wide Web at: 367 South Gulph Road 367 South Gulph Road http://www.uhsinc.com King of Prussia, PA 19406 King of Prussia, PA 19406 LISTING (610) 768-3300 COMPANY COUNSEL Class B Common Stock:New York Management Subsidiary Fulbright & Jaworski, L.L.P. Stock Exchange under the symbol UHS. UHS of Delaware, Inc. New York, New York PUBLICATIONS REGIONAL OFFICES AUDITORS For copies of the company’s annual Development KPMG, LLP report, Form 10-K, Form 10-Q, West William Cannon Drive Philadelphia, Pennsylvania quarterly reports, and proxy Bldg. One, Suite 150 statements, please call 1-800-874-5819, Austin, Texas 78735 TRANSFER AGENT AND or write Investor Relations, Universal Designed by Dakota Design, Inc., Malvern, PA (512) 330-9858 REGISTRAR Health Services, Inc., Western Region Universal Corporate Center, Mellon Investor Services 1635 Village Center Circle P.O. Box 61558, 367 South Gulph Road, 85 Challenger Road Suite 200 King of Prussia, PA 19406 Overpeck Centre Las Vegas, NV 89134 Ridgefield Park, NJ 07660. FINANCIAL COMMUNITY (702) 360-9040 Telephone: 1-800-526-0801 INQUIRIES www.melloninvestor.com Universal Health Network The Company welcomes inquiries 639 Isbell Road Please contact Mellon Investor from members of the financial Suite 400 Services for prompt assistance on community seeking information on Reno, NV 89509 address changes, lost certificates, the Company. These should be (775) 356-1159 consolidation of duplicate directed to Steve Filton, Chief accounts or related matters. Financial Officer.
  • 30. Universal Health Services, Inc. Universal Corporate Center P.O. Box 61558 367 South Gulph Road King of Prussia, PA 19406