1. By: Erin Green Social Media Work-- Carillon Chocolates Case Study

3. I created and maintain a Twitter account, @CarillonChoc:

4. Examples of some of our Tweets, which I post regularly:

5. Some our followers’ Tweets about us: These three followers of ours have their own followers: over 400 of them combined, who can all see these Tweets about us

6. A suggestion by one of our followers that resulted in a new business practice: Now we always Tweet about our new coffees: When @charliekkendo Tweets about us, it is disseminated to his over 900 followers

7. I created and maintain a Facebook “fan” page:

8. I use our fan page to disseminate information to and interact with fans:

9. I created and maintain a Yelp business page: Look! A five-star review!

10. Examples of how I integrate promotions for Carillon Chocolates into social media: On Yelp On Facebook On Twitter

11. I created and maintain our website, www.carillonchocolates.com You can link to our Facebook, Twitter and Yelp pages from our website, integrating all components