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EY Human Capital Conference 2012: Keeping up with global mobility technology trends
EY Human Capital Conference 2012: Keeping up with global mobility technology trends
EY Human Capital Conference 2012: Keeping up with global mobility technology trends
EY Human Capital Conference 2012: Keeping up with global mobility technology trends
EY Human Capital Conference 2012: Keeping up with global mobility technology trends
EY Human Capital Conference 2012: Keeping up with global mobility technology trends
EY Human Capital Conference 2012: Keeping up with global mobility technology trends
EY Human Capital Conference 2012: Keeping up with global mobility technology trends
EY Human Capital Conference 2012: Keeping up with global mobility technology trends
EY Human Capital Conference 2012: Keeping up with global mobility technology trends
EY Human Capital Conference 2012: Keeping up with global mobility technology trends
EY Human Capital Conference 2012: Keeping up with global mobility technology trends
EY Human Capital Conference 2012: Keeping up with global mobility technology trends
EY Human Capital Conference 2012: Keeping up with global mobility technology trends
EY Human Capital Conference 2012: Keeping up with global mobility technology trends
EY Human Capital Conference 2012: Keeping up with global mobility technology trends
EY Human Capital Conference 2012: Keeping up with global mobility technology trends
EY Human Capital Conference 2012: Keeping up with global mobility technology trends
EY Human Capital Conference 2012: Keeping up with global mobility technology trends
EY Human Capital Conference 2012: Keeping up with global mobility technology trends
EY Human Capital Conference 2012: Keeping up with global mobility technology trends
EY Human Capital Conference 2012: Keeping up with global mobility technology trends
EY Human Capital Conference 2012: Keeping up with global mobility technology trends
EY Human Capital Conference 2012: Keeping up with global mobility technology trends
EY Human Capital Conference 2012: Keeping up with global mobility technology trends
EY Human Capital Conference 2012: Keeping up with global mobility technology trends
EY Human Capital Conference 2012: Keeping up with global mobility technology trends
EY Human Capital Conference 2012: Keeping up with global mobility technology trends
EY Human Capital Conference 2012: Keeping up with global mobility technology trends
EY Human Capital Conference 2012: Keeping up with global mobility technology trends
EY Human Capital Conference 2012: Keeping up with global mobility technology trends
EY Human Capital Conference 2012: Keeping up with global mobility technology trends
EY Human Capital Conference 2012: Keeping up with global mobility technology trends
EY Human Capital Conference 2012: Keeping up with global mobility technology trends
EY Human Capital Conference 2012: Keeping up with global mobility technology trends
EY Human Capital Conference 2012: Keeping up with global mobility technology trends
EY Human Capital Conference 2012: Keeping up with global mobility technology trends
EY Human Capital Conference 2012: Keeping up with global mobility technology trends
EY Human Capital Conference 2012: Keeping up with global mobility technology trends
EY Human Capital Conference 2012: Keeping up with global mobility technology trends
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EY Human Capital Conference 2012: Keeping up with global mobility technology trends

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Identify key technologies and technology concepts that have or will affect global mobility. Understand how these technologies may impact your assignees and how you interact with them. And understand …

Identify key technologies and technology concepts that have or will affect global mobility. Understand how these technologies may impact your assignees and how you interact with them. And understand what other companies are experiencing from a global mobility technology perspective.

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  • 1. 2012 Human Capital Conference23–26 October Keeping up with global bilit t h l t d mobility technology trends
  • 2. Disclaimer► Ernst & Young refers to the global organization of member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young LLP is a client-serving member firm of Ernst & Young Global Limited located in the US.► This presentation is © 2012 Ernst & Young LLP. All rights reserved. No part of this document may be reproduced, transmitted or otherwise distributed in any form or by any means, electronic or mechanical, including by photocopying, facsimile transmission, recording, rekeying, or using any information storage and retrieval system, without written permission from Ernst & Young LLP. Any reproduction, transmission or LLP reproduction distribution of this form or any of the material herein is prohibited and is in violation of US and international law. Ernst & Young LLP expressly disclaims any liability in connection with use of this presentation or its contents by any third party.► The views expressed by panelists in this session are not necessarily those of Ernst & Young LLP LLP.Page 2 Keeping up with global mobility technology trends
  • 3. Presenters► Tim Stansel ► Andy Williams y ► Ernst & Young LLP ► Ernst & Young LLP (UK) ► tim.stansel@ey.com ► awilliams6@uk.ey.comPage 3 Keeping up with global mobility technology trends
  • 4. Objectives► Identify key technologies and technology concepts that have or will affect global mobility. ff► Understand how these technologies may impact your assignees and h i d how you i t interact with th t ith them.► Provide a forum to better understand what other companies are experiencing from a global mobility technology perspective.Page 4 Keeping up with global mobility technology trends
  • 5. Polling question number one► What technology or technology concept do y think will gy gy p you have the greatest impact on global mobility in the next 5 to 10 years? ► Social networking ► Data analytics ► Location-based Location based computing (GPS) ► Workflow ► Mobile computing p gPage 5 Keeping up with global mobility technology trends
  • 6. Polling results
  • 7. Agenda► Overview► Communications C► Data accessibility► Data analytics► Workflow► Location-based services► Mobile computingPage 7 Keeping up with global mobility technology trends
  • 8. Overview
  • 9. Three core uses for technology► Technology can be used to: gy ► Enhance traditional business models ► Transform existing business models ► Invent entirely new business models► Examples in global mobility: ► Process efficiencies ► Short-term business traveler monitoring ► “Virtual” relocations VirtualPage 9 Keeping up with global mobility technology trends
  • 10. Technology in context► Technology is full of trade-offs: gy Accessibility Security Instant response p Technical detail Freedom Control Self-service No service Personal Professional Standards Ad-hoc Integrated I t t d Stand-alone St d l Global LocalPage 10 Keeping up with global mobility technology trends
  • 11. Communications
  • 12. Evolution of communication platforms Written Voicemail Instant messaging g g Wikis Virtual worldsTime ? Telephone Email Blogs Social networks ► Communication platforms have dramatically changed the nature of our communications Page 12 Keeping up with global mobility technology trends
  • 13. Impact on global mobility► The evolution of tax briefings: g ► Face-to-face ► Telephone ► Live meeting/sametime meeting ► Web briefings► Client Cli t support: t ► Live meetings ► Telephone ► Email ► ChatPage 13 Keeping up with global mobility technology trends
  • 14. Polling question number two► Which method of communications will become less important in the field of global mobility in the coming years? ► Face-to-face ► Email ► Telephone ► Instant messaging ► Social networking gPage 14 Keeping up with global mobility technology trends
  • 15. Polling results
  • 16. Social networks► Social networks have gained p g prominence► Facebook recently announced over 1 billion registered users► Social networks have mostly been nonbusiness focused, but that is quickly changing: ► Yammer ► LinkedInPage 16 Keeping up with global mobility technology trends
  • 17. Impact on global mobility► Driven by assignee y g► Easier to monitor, difficult to controlPage 17 Keeping up with global mobility technology trends
  • 18. Polling question number three► Do you have a p y personal social network account?Page 18 Keeping up with global mobility technology trends
  • 19. Polling results
  • 20. Polling question number four► Do you have a work-related social network account? yPage 20 Keeping up with global mobility technology trends
  • 21. Polling results
  • 22. Data accessibility
  • 23. Web services examplePage 23 Keeping up with global mobility technology trends
  • 24. What just happened? Upon update, data passed to USPS shipping “calculator”: US Postal Service “calculator” eBay d B data: ► Package size — 14” x 23” ► Package weight — 2 lbs ► Originating ZIP code — 10940 Link to ► Delivery methods — priority and parcel pp g shipping post section Purchaser data: ► Originating ZIP code — 07452 Computed shipping costs: ► $$20.05 priorityPage 24 Keeping up with global mobility technology trends
  • 25. Examples of uses for global mobility► Assignment initiations g► Status updates► Calculations: ► Compensation ► TaxPage 25 Keeping up with global mobility technology trends
  • 26. Data analytics
  • 27. Data analytics► The process of inspecting, cleaning, transforming and p p g, g, g modeling data with the goal of highlighting useful information, suggesting conclusions and supporting decision-making.Page 27 Keeping up with global mobility technology trends
  • 28. Analytics: applicability to global mobility► Workforce planning/talent management p g g► Compensation management► Candidate selection► Policy development► Retention► Return on investmentPage 28 Keeping up with global mobility technology trends
  • 29. Polling question number five► In which of the following areas do y see the g g you greatest applicability for analytics? ► Benchmarking ► Compensation management ► Policy development ► Talent management ► Return on investmentPage 29 Keeping up with global mobility technology trends
  • 30. Polling results
  • 31. Workflow
  • 32. Workflow► The automation of a business process, in whole or part, p , p , during which documents, information or tasks are passed from one participant* to another for action, according to a set of procedural rules. *Participant — resource (human or machine)Page 32 Keeping up with global mobility technology trends
  • 33. Benefits of workflow► Better, cheaper and faster processes , p p► Improved efficiency — mostly through automation of business processes p► Improved customer service — through consistency in the processes► Improved process control — helps management and improves overall quality of the outcomes► Business process improvement — through focus on business processesPage 33 Keeping up with global mobility technology trends
  • 34. Challenges of workflow► Depending on technology, may be inflexible p g gy, y► Often requires businesses to adopt to technology constraints► May be difficult to “work around” the system► Can build in inefficiencies to the process p► Workflow can become a task in itselfPage 34 Keeping up with global mobility technology trends
  • 35. Location-based services
  • 36. Location-based services► What is it? ► Technology that relies on geographic-specific data to provide relevant information► How is it applied in global mobility today? ► Short-term business traveler monitoring► Benefits: B fit ► Reduced data input ► Increased relevancy► Other applications: ► Employee monitoring (high-risk areas) (high risk ► Networking ► Real-time location informationPage 36 Keeping up with global mobility technology trends
  • 37. Mobile computing
  • 38. Mobile computing► A huge g g growth in mobile internet has taken p place in the last few years.► It is predicted by Microsoft that mobile internet will p y overtake desktop usage by 2014.► While 91% of mobile internet access is to socialize, the proportion linked to employment will grow.► What this means is that employees and assignees will expect to interact with vendors using mobile d i tt i t t ith d i bil devices.Page 38 Keeping up with global mobility technology trends
  • 39. Mobile computing► The market for smartphones and tablets is increasing p g rapidly while the market for desktops and notebooks declines.► As organizations move towards “bring your own”, the impact of this switch will be seen in business.► Service providers will need to have mobile sites in the first instance and apps in some situations.► Information and data will need to be delivered in a more I f ti dd t ill d t b d li di effective “mobile” way.Page 39 Keeping up with global mobility technology trends
  • 40. QuestionsPage 40 Keeping up with global mobility technology trends

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