An update on current developments in human capital development and eportfolio, including a report from the Learning Forum London 2010.

1. RPL in Workplace Learning International Update WPLAR Conference“Reframing Manitoba's Workforce: Uncovering Hidden Skills” December 2, 2010

2. Learning AgentsAccelerated learning systems E-learning resources & services Learning community support Consulting

3. Business drivers for change Global competition: products and services Flat world, rapid innovation, continuous improvement (“lean thinking”) Human capital needs Skills shortages Demographic shift, technological change, soft skills deficits Workforce adjustment (up and down) Succession: finding future leaders Changing Technology and the Internet Internal software tools and business methods Web 1.5: the Google effect Web 2.0: social software Image is creative commons GISuser.com

4. Key questions Where do I find good people? How can I retain good people? How can I develop our people to become happy, productive employees? How can I buildeffective teams, and an effective company as a whole? Where do I findfuture leaders? How do I prepare them?

5. Soft skills deficits Source: CIPD 2010

6. Leadership development needs Workforce.com

7. The workplace learning paradox Jay Cross http://www.leader-values.com/Content/detail.asp?ContentDetailID=135

8. The power of informal learning

9. Changing models of learning Bersin & Associates © July 2009 Bersin03 p4

10. Changing models of learning http://www.jarche.com/2010/11/from-learning-to-working-technologies/

11. Undesirable metrics & examples Cost of a bad hire Cost of losing a good hire Before and after… Waste in training and development Estimated untapped human capital Examples of poor succession

12. How to intervene?A decision tree http://www.jarche.com/2010/04/instructional-or-formal-whatever/

14. (Onboarding tools)HRIS/payroll http://www.jarche.com/2010/04/instructional-or-formal-whatever/

16. (Onboarding tools)HRIS/payroll http://www.jarche.com/2010/04/instructional-or-formal-whatever/

17. Process overview

18. Sourcing - just use Google? Sourcing on a Budget Glenn Gutmacher 2007 Arbita02

19. Applications to mine the Internet Arbita01 p2

20. Orientation/onboarding emeraldsoftwaregroup.com

21. Retention HRTalentPro01 p9

22. Performance management Set career and learning goals aligned with needs of job, company Analyze current competencies vs. learning needs, identify gaps, opportunities Develop learning strategies to close gaps & meet goals Track progress to goals Set new goals

23. Talent management, succession planning Identify high potential employees early Develop individualized strategies for retention and development Track individual progress through learning and career advancement, fill their leadership learning gaps Aggregate the stream of future leaders in dashboard views for strategic management

24. Case study The New Face of Talent Management (ASTD 2009) ASTD01 p7

25. Human Capital Management A competitive marketplace

26. Human Capital Management …but consolidating

27. Workplace RPLWhat is Recognition of Prior Learning? A workforce development strategy based on: authentic and transparent assessment documentation of relevant skills and knowledge, regardless of where they were acquired. RPL can help: Capture and recognize verified skills and knowledge Document skills & competencies required in the workplace Provide practical assessments through demonstrations, interviews, work samples, portfolios and formal testing. Document evidence of skills & learning: to assist workers in finding and keeping employment transition through their workplaces and to other jobs wplar.ca

28. Employee development by RPL (Australia) Wendy Perry & Associates Pty Ltd. 2008 WPAA01

29. ROI of workplace RPL Productivity Tool (Excel) 35:1 n=246 10:1

30. ePortfolio: key tool for RPLePortfoliosand resumes (Courtesy FuturEd)

31. ePortfolio: product andprocessA system to manage informal learning Assessment of/for learning Reflection, self-assessment Transferring skills, making transitions Coaching, collaborative learning Learning plans Knowledge Management FuturEd 2004

32. The “e” factorAdvantages and opportunities Information Management Collecting, archiving, making different versions Measureability Frameworks, rubrics, summative tracking Interoperability Communication with other ICT systems via APIs, open standards Sharing “One to many”, digital copies, links to specific pages Multimedia Video, audio, digital images, online presentations…and scanned docs Internet skills Online research: documents, networks, Internet literacy Collaboration Easy to add comments, edit, mentor, coach Personal Learning Environment Integrated learning environment, professional network, digital identity

33. ePortfolio: Human Capital tool For individual & employer http://www.jiscinfonet.ac.uk/infokits/e-portfolios

34. ePortfolio examples Theo Ramsey – Technical sergeant > manager http://www.youtube.com/watch?v=oT1XYjZcmck Michael Woolley – Industrial mechanic http://michaelwoolley.efoliomn.com/presentation Michal Kopera – Engineering PhD http://www2.warwick.ac.uk/fac/sci/eng/pg/students/esrgae Kevin Fisher – Accountant https://www.innovatecv.com/cv/share/24/do-not-reply@innovatecv.com Sarah Stewart – Nurse/educator http://sarahstewart-eportfolio.wikispaces.com/Competencies Ted Johnson - Senior VP/Chief Marketing Officer http://tedjohnson.efoliomn.com/Home Mark Farand – Executive Director http://www.youtube.com/watch?v=b3ox9FR2iFk See more at: http://bit.ly/ePortfolio_examples

35. RPL and ePortfolio around the worldUK: NVQ, WBL, PDP, CPD...

36. National, regional initiatives Careers Wales Online http://www.careerswales.com

37. Competency Atlas http://www.competentieatlas.nl/ percolab CAPLA Nov 2009 National, regional initiatives The Netherlands

38. EuropeEuroportfolio, Europass CV, Language Passport

39. United StateseFolio Minnesota, Pennsylvania, “World”

40. CanadaEmployability Skills 2000+, Essential Skills

41. Web 2.0, social software“Publish yourself”

42. LinkedIn Example

43. Talent acquisition & Web 2.0 Bersin04 p8

44. Learning Forum London 2010European Institute for E-learning (EIfEL) http://bit.ly/LFL2010proceedings http://www.epforum.eu/

45. General impressionsTechnology Open Source Mahara/Moodle/Sakai/Drupal/WordPress Open Standards Leap2A, Europass, HR-XML, XCRI Web 2.0, social software YouTube, Twitter, Delicious Mashups and “combo platters” Mahoodle, Gahoodle, Mobile applications ALPS, others

46. General impressionsEmployability and workplace School to work University of Newcastle, Australia Accrediting workplace learning European Initiative for the Promotion of Informal Learning (EIPIL) Professional accreditation Health professions Workforce Adjustment, regional strategies Limburg Province, The Netherlands Adult employability Career Portfolio Manitoba

47. Internet of SubjectsPAOGA

48. ePortfolios for Health Increasing uptake Continuing Professional Development (CPD) Revalidation Pharmacy, Dentistry, Medicine, Nursing... SkilSure in Ontario 6 regulated health bodies Royal College of Surgeons in Ireland Royal College of Surgeons of England

49. Royal College of Surgeons of IrelandDetail

50. ePortfolios for Health Reflection on action

51. EuropeEIPIL-PAN, ALPS

52. AustraliaFlexible Learning Framework Gen Y vs. Gen X & Boomers http://epcop.net.au www.flexiblelearning.net.au/content/e-portfolios

53. A plethora of ePortfolios…

54. Open Source/Web 2.0 growing…

56. Exposition

57. Assess for comprehension

58. Build knowledgeINSTRUCTOR LED Export artefacts (learning products) “Single Sign On” Other artefacts Submit for recognition Links to artefacts & views; assignments, evidence for outcomes USER DRIVEN Mahara tools: Blog, forum, views Human capital Employability Skills transfer KSA asset building Collect, Select, Reflect… Artefacts, commentary, dialogue Networks Peers, mentors Other Web 2.0 tools:

59. CanadaCareer Portfolio Manitoba Adults in transition Community based Open source, open standards Life stories and assessment Socially aware Globally inspired...locally relevant

60. Career Portfolio Manitoba http://careerportfolio.mb.ca

61. So...takeaways from today RPL and ePortfolios can reduce waste and increase productivity in workforce development Workplace RPL doesn’t have to cost a bomb, and can easily pay for itself Even baby steps can help your bottom line Implementation can be phased to reduce risk Technology can help, but: not for its own sake beware of paving cowpaths: rationalize your current processes Public use of the Internet and Web 2.0 are changing everything...

62. Phased approaches On the beach Watching brief, further research Toe in the water Get hands-on with Google, Web 2.0 tools Investigate HRIS capabilities, local support Wading in Proofs of concept, small implementations in particular areas (e.g. talent management) Develop business plans for senior management Full immersion Develop an RFP for a fully managed system

63. Current local traction in RPL WPLAR & Workplace Education Manitoba http://wem.mb.ca, http://wplar.ca (Beyond MB) Career Portfolio Manitoba http://careerportfolio.mb.ca Centre for Education and Work http://www.cewca.org Red River College’s RPL Practitioner Program http://www.rrc.mb.ca/index.php?pid=636 MPLAN: Manitoba PLA Network http://mbplar.ca

64. Worth following EIfEL - www.epforum.eu/ ere.net Arbita.net bersin.com internettimealliance.com Jay Cross, Harold Jarche, Jane Hart epcop.net.au twitter.com/donpresant

65. Don Presant