How to Define IT Services: The Cornerstone of ITSM
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How to Define IT Services: The Cornerstone of ITSM - Presentation Transcript
- H to D fi IT S i How Define Services: Th Cornerstone of ITSM The C f Hank Marquis Director of ITSM Consulting Sr. Analyst, ITSM Automation Enterprise Management Associates hmarquis@emausa.com April 5, 2008 © 2008 Enterprise Management Associates, Inc.
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digitallibrary, 2 years ago
2556 views, 2 favs, more stats
Managing IT by service and not technology is the me more
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