shop - called Care line - for people seeking solutions to their varied laundry problems.
Surf was the first brand of detergent that was advertised on TV. It is advertise on more than 300 channels across the globe .
introduced the concept of bucket wash to housewives hitherto used to washing clothes with laundry soap bars.
Product management of SURF EXCEL
Positioning and Differentiations strategies
Pricing concept and S trategies
HUL ( blue , Quick wash, Auto matic)
P&G ( Tide,Aerial)
Henkel India (Mir, persil, porwall, vernel, purex)
Reckitt Benckiser ( Varnish)
Factors affecting demand:
Price of the product,
Price of substitutes and complements,
Income of the household,
Taste and preference of the household, and
The amount annually spent on advertisement of the product.
Law of demand : Law of demand states that the amount demanded of a commodity and its prices are inversely related, other remaining constant.
CAUSES OF CHANGES IN DEMAND :
Increase in demand decrease in demand
Consumers income rises Consumers income fall.
Prices of substitute good rises Prices of substitute good fall
Prices of complements fall Prices of complements rise
Taste and preference change Taste and preference change
in favour of the commodity in against of the commodity
CROSS ELASTICITY OF DEMAND : Cross Elasticity of the demand is defined as the ratio of the percentage change in the demand for one good to the percentage change in the price of some other good. Substitute goods: Tide, Ariel, Rin, ghadi etc. Cross Elasticity will be positive in this case Complement goods: detergent cake, liquid soap . Always negative.
Cost-plus pricing : Mark-up to the cost of the product
Competitive Pricing : Price dependent upon price of the competitors.
Business to Business
It nurture customer relationship to create and maintain our status as preferred supplier
It is most exciting operation of its kind in the world
it takes real strength of intellect and character to take
on the planning, making or distribution of our products.
World class people deliver world class logistic
I Information Management and technology
this is often applying breakthrough science on a grand scale, with speed and with tangible results enough complexity and convention, inspiring everyone to improve the way we do business.
Research and Development
its products don’t make empty promises but deliver it.
2 . WEAKNESS :-
No environment friendly as contain sodium and potassium salts of fatty acids which are less biodegradable than soap. As compared to NIRMA it is less biodegradable.
Causes biomagnifications of water bodies which then degenerates and depletes the aquatic resources as well as degrades the amount of oxygen which results into loss of aquatic bodies as well as plants .
Price is high due t still not reached to mass of customers. But new marketing and sales innovations have resulted into greater penetration in to rural market.
Product awareness is still not high among Rural masses. The recognition is still low.
As its new product SUR AUTOMATIC is based on proprietary technology after extensive research. It reduces the time taken for rinsing, reduces the amount of water uses by 40%
The laundry consumes about 20% of household water so this technology will make a great impact.
SURF is coming up with a scholarship scheme like DISHA abhiyan which provides educational benefits to lower strata of the society. This has really helped surf to build corporate social image. It creates brand awareness.
The detergent market is growing by 9.2% every year so SURF has great chances to increase in market shares.
The market penetration of NIRMA is 77% AND surf is 56% but with repositioning and constant innovation, SURF is emerging as a market leader.
4 . THREATS :-
Facing stiff competition with P&G’S ARIEL & TIDE, as ARIEL is coming up with constant innovative technique.
In urban India consumers are now being exposed to and trying several categories such as mobile phones, leisure, durables etc. so downgrading their FMCG products purchases.
Rural demands have been dampened by three unusually poor monsoon in the last 3 years so marketing is declining.