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Mobile Marketing Strategy Scorecard

Objective 1 - Gain Approval for Mobile Marketing

Programs, Initiatives, & Actions                          Key Performance Indicators & Metrics                 Target Timeframe to Achieve Goals

Assess Mobile Marketing Readiness                         Complete Mobile Marketing Readiness Assessment       Assessment Complete by end of Q2 2012


Investigate Mobile Marketing Mediums and Evaluate fit     # of Mobile Marketing Mediums Selected               3 Mobile Marketing Mediums Selected by end of Q2 2012


Create Business Case for Mobile Marketing                 Business Case Approval                               Approval Obtained by end of Q2 2012


Objective 2 - Formalize Mobile Marketing Plan, Establish Policies and Provide Adequate Training

Programs, Initiatives, & Actions                          Key Performance Indicators & Metrics                 Target Timeframe to Achieve Goals

Create a Mobile Marketing Plan                            Mobile Marketing Plan Approval                       Approval Obtained by end of Q4 2012


Supporting Documentation (Policy, Terms of Use, etc.)     Supporting Documentation Approval                    Approval Obtained by end of Q1 2012


Provide Training to Employees                             # of Employees Trained                               All Employees Trained by end of Q2 2013


Objective 3 - Integrate Mobile Marketing Mediums into Existing Marketing Mix

Programs, Initiatives, & Actions                          Key Performance Indicators & Metrics                 Target Timeframe to Achieve Goals

Update Existing Website to Ensure it's Mobile Ready       Launch Mobile Ready Website                          Mobile Ready Website Launched by end of Q4 2013


Enhance User Experience with our Brand                    # of Channels Selected per Prospect/Customer         Ave. 3 Channels per Prospect/Customer by Q1 2014


Add QR Codes to POS Display Ads                           # of Scans to Landing Page Views                     20,000 Scans to Landing Page Views by end of Q1 2014


Build Mobile Application with Real Time Company Updates   # of Mobile Application Installs                     10,000 Mobile Application Installs by end of Q1 2014
Send SMS Alerts to Opt-In List for New Product Launch   # of Subscribers that Visited the Landing Page/Message   25,000 Subscribers visit the Page per Text by Q2 2014


Objective 4 - Measure Mobile Marketing Performance

Programs, Initiatives, & Actions                        Key Performance Indicators & Metrics                     Target Timeframe to Achieve Goals

Identify Top Lead Sources                               Reduce Cost Per Lead ($)                                 35% Reduction in Cost Per Lead by Q2 2014


Implement Mobile Marketing Program Dashboard            # of Metrics Being Tracked Per Campaign                  5 Metrics Tracked Per Medium by Q2 2014

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Mobile Marketing Strategy Scorecard

  • 1. Mobile Marketing Strategy Scorecard Objective 1 - Gain Approval for Mobile Marketing Programs, Initiatives, & Actions Key Performance Indicators & Metrics Target Timeframe to Achieve Goals Assess Mobile Marketing Readiness Complete Mobile Marketing Readiness Assessment Assessment Complete by end of Q2 2012 Investigate Mobile Marketing Mediums and Evaluate fit # of Mobile Marketing Mediums Selected 3 Mobile Marketing Mediums Selected by end of Q2 2012 Create Business Case for Mobile Marketing Business Case Approval Approval Obtained by end of Q2 2012 Objective 2 - Formalize Mobile Marketing Plan, Establish Policies and Provide Adequate Training Programs, Initiatives, & Actions Key Performance Indicators & Metrics Target Timeframe to Achieve Goals Create a Mobile Marketing Plan Mobile Marketing Plan Approval Approval Obtained by end of Q4 2012 Supporting Documentation (Policy, Terms of Use, etc.) Supporting Documentation Approval Approval Obtained by end of Q1 2012 Provide Training to Employees # of Employees Trained All Employees Trained by end of Q2 2013 Objective 3 - Integrate Mobile Marketing Mediums into Existing Marketing Mix Programs, Initiatives, & Actions Key Performance Indicators & Metrics Target Timeframe to Achieve Goals Update Existing Website to Ensure it's Mobile Ready Launch Mobile Ready Website Mobile Ready Website Launched by end of Q4 2013 Enhance User Experience with our Brand # of Channels Selected per Prospect/Customer Ave. 3 Channels per Prospect/Customer by Q1 2014 Add QR Codes to POS Display Ads # of Scans to Landing Page Views 20,000 Scans to Landing Page Views by end of Q1 2014 Build Mobile Application with Real Time Company Updates # of Mobile Application Installs 10,000 Mobile Application Installs by end of Q1 2014
  • 2. Send SMS Alerts to Opt-In List for New Product Launch # of Subscribers that Visited the Landing Page/Message 25,000 Subscribers visit the Page per Text by Q2 2014 Objective 4 - Measure Mobile Marketing Performance Programs, Initiatives, & Actions Key Performance Indicators & Metrics Target Timeframe to Achieve Goals Identify Top Lead Sources Reduce Cost Per Lead ($) 35% Reduction in Cost Per Lead by Q2 2014 Implement Mobile Marketing Program Dashboard # of Metrics Being Tracked Per Campaign 5 Metrics Tracked Per Medium by Q2 2014