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Designing targeted acquisition campaigns
Dario Taraborelli • Wikimedia Foundation
Wikimania 2014 • London, 9 August 2014
The missing Wikipedia ads
Q: How to use gaps and biases in
Wikipedia to engage new and more
diverse contributors
A: Adsense for Wikipedia
Targeted acquisition/contribution
campaigns
Overview
Rationale (and debunking a few myths...)
1. scaling outreach campaigns
2. turning gaps into hooks
3. targeted outreach
Proposal
1. applications
2. infrastructure needed
Outreach campaigns work
Monthly active editors by project
Wikidata
Commons
Wiki Loves *
wiki loves
pride
Q1: If outreach campaigns work, how do we make
them cheap to programmatically run at scale?
No shortage of work
On the English Wikipedia only:
2.5M articles assessed as stubs1
20K articles need cleanup2
Hundreds of missing articles sought by at
least 1K readers every week3
Eric Fischer: A sidewalk is not just some hunk of concrete.
It is something that somebody made. It humanizes the city.
Q2: If there is a large backlog of work to do,
how can we make it programmatically accessible?
Targeted outreach
reader
registered
user
first-time
contributor
reader
first-time
contributor
acquire first, activate later
activate first
30-day new editor activation by referral (source - data)
Q3: How do we programmatically reach out to
subject matter experts who are likely to become
future Wikimedians?
Q3: How do we programmatically reach out to subject
matter experts who are likely to become future
Wikimedians?
Q1: If outreach campaigns work, how do we make
them cheap to run at scale?
Q2: If there’s a large backlog of work to do,
how can we make it programmatically accessible?
Targeted
acquisition
campaigns
broadcast
engage
measure
Applications
Embeddable calls to action
Women in Science
Wikipedia needs your help
The English Wikipedia article Women in
Science needs contributors from a more
global perspective. Help expand it!
Real-time
calls to action
Infrastructure needed
1. A task API
Retrieve articles in need of help by arbitrary criteria:
● topic (e.g. Chemistry; Canadian Jazz artists)
● geocoordinates (e.g. articles near me )
● type of issue (e.g. citation needed; media needed; stub )
● priority (e.g. most visited; most linked )
1. A task API
Generate feeds and embeddable widgets that content
publishers can use to point their own audience to relevant
Wikimedia articles or contents.
2. A public MediaWiki event stream
Broadcast real-time events from Wikipedia activity [1]
e.g. a new Medicine-related stub was just created on the
German Wikipedia
[1] https://meta.wikimedia.org/wiki/Research:Ideas/MediaWiki_events:_a_generalized_public_event_datasource
2. A public MediaWiki event stream
Create rules to filter and broadcast events to the relevant
audience or feed them into other webservices.
3. Campaign analytics
Measure engagement, retention, volume and quality of
contributions by campaign [1]
Use Wikimetrics to perform cohort analysis [2]
[1] https://www.mediawiki.org/wiki/Extension:Campaigns
[2] https://metrics.wmflabs.org/
3. Campaign analytics
Identify the most effective campaigns driving high-quality
contributions
Summary
Use cases
http://etherpad.wikimedia.org/p/TargetedAcquisitionCampaigns
Questions?
dario@wikimedia.org [[User:DarTar]] @readermeter
Image credits
Eric Fischer. 20ht ave
https://www.flickr.com/photos/walkingsf/8339944818 CC BY
User:Mwanner. Small island in Lower Saranac Lake https://commons.wikimedia.
org/wiki/Island#mediaviewer/File:Small_Island_in_Lower_Saranac_Lake.jpg CC BY SA
Your King and Country Want You
https://commons.wikimedia.org/wiki/File:Your_king_and_country_want_you_sheet_music_01.jpg CC0

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The Missing Wikipedia ads (Wikimania 2014)

  • 1. Designing targeted acquisition campaigns Dario Taraborelli • Wikimedia Foundation Wikimania 2014 • London, 9 August 2014 The missing Wikipedia ads
  • 2. Q: How to use gaps and biases in Wikipedia to engage new and more diverse contributors
  • 3. A: Adsense for Wikipedia Targeted acquisition/contribution campaigns
  • 4. Overview Rationale (and debunking a few myths...) 1. scaling outreach campaigns 2. turning gaps into hooks 3. targeted outreach Proposal 1. applications 2. infrastructure needed
  • 5. Outreach campaigns work Monthly active editors by project Wikidata Commons
  • 6. Wiki Loves * wiki loves pride
  • 7. Q1: If outreach campaigns work, how do we make them cheap to programmatically run at scale?
  • 8. No shortage of work On the English Wikipedia only: 2.5M articles assessed as stubs1 20K articles need cleanup2 Hundreds of missing articles sought by at least 1K readers every week3
  • 9. Eric Fischer: A sidewalk is not just some hunk of concrete. It is something that somebody made. It humanizes the city.
  • 10. Q2: If there is a large backlog of work to do, how can we make it programmatically accessible?
  • 12. 30-day new editor activation by referral (source - data)
  • 13. Q3: How do we programmatically reach out to subject matter experts who are likely to become future Wikimedians?
  • 14. Q3: How do we programmatically reach out to subject matter experts who are likely to become future Wikimedians? Q1: If outreach campaigns work, how do we make them cheap to run at scale? Q2: If there’s a large backlog of work to do, how can we make it programmatically accessible?
  • 17. Embeddable calls to action Women in Science Wikipedia needs your help The English Wikipedia article Women in Science needs contributors from a more global perspective. Help expand it!
  • 20. 1. A task API Retrieve articles in need of help by arbitrary criteria: ● topic (e.g. Chemistry; Canadian Jazz artists) ● geocoordinates (e.g. articles near me ) ● type of issue (e.g. citation needed; media needed; stub ) ● priority (e.g. most visited; most linked )
  • 21. 1. A task API Generate feeds and embeddable widgets that content publishers can use to point their own audience to relevant Wikimedia articles or contents.
  • 22. 2. A public MediaWiki event stream Broadcast real-time events from Wikipedia activity [1] e.g. a new Medicine-related stub was just created on the German Wikipedia [1] https://meta.wikimedia.org/wiki/Research:Ideas/MediaWiki_events:_a_generalized_public_event_datasource
  • 23. 2. A public MediaWiki event stream Create rules to filter and broadcast events to the relevant audience or feed them into other webservices.
  • 24. 3. Campaign analytics Measure engagement, retention, volume and quality of contributions by campaign [1] Use Wikimetrics to perform cohort analysis [2] [1] https://www.mediawiki.org/wiki/Extension:Campaigns [2] https://metrics.wmflabs.org/
  • 25. 3. Campaign analytics Identify the most effective campaigns driving high-quality contributions
  • 27. Use cases http://etherpad.wikimedia.org/p/TargetedAcquisitionCampaigns Questions? dario@wikimedia.org [[User:DarTar]] @readermeter Image credits Eric Fischer. 20ht ave https://www.flickr.com/photos/walkingsf/8339944818 CC BY User:Mwanner. Small island in Lower Saranac Lake https://commons.wikimedia. org/wiki/Island#mediaviewer/File:Small_Island_in_Lower_Saranac_Lake.jpg CC BY SA Your King and Country Want You https://commons.wikimedia.org/wiki/File:Your_king_and_country_want_you_sheet_music_01.jpg CC0