1. 10 Reasons Training
Programs Fail
How to avoid failure
Copyright 2009 - CBPH Enterprises, Inc.
2. Origin of the 10 Reasons
People are curious why Training Programs fail
People are surprised when a Training Program fails
People often do not Understand why Training
Programs fail
People want to avoid h i a T i i P
P l tt id having Training Program F il
Fail
Copyright 2009 - CBPH Enterprises, Inc.
3. Organization of the 10 Reasons
We developed a laundry list of all the
We
"Reasons" we have observed over the 20
plus years
We analyzed the "Reasons" to identify
Categories or Classification
We assigned each "R
W i d h "Reason" t th
" to the
appropriate "Category"
Copyright 2009 - CBPH Enterprises, Inc.
4. Terminology
REASON: the underlying fact or cause
TRAINING PROGRAM: any effort to instruct
or educate
FAIL: does not accomplish the intended
purpose
Copyright 2009 - CBPH Enterprises, Inc.
5. 10 REASONS
Lack of Leadership
CCoerced P ti i ti
d Participation
Needs & Outcomes not clearly Defined
Insufficient Funding
Poor Implementation
Copyright 2009 - CBPH Enterprises, Inc.
6. 10 REASONS (continued)
Improper Instructional Design
I t
Internal Sabotage
lS b t
Poor Structure of Work
Lack of a Comprehensive Plan
Started too late as an effort to
overcome "Neglect of Training"
Neglect Training
Copyright 2009 - CBPH Enterprises, Inc.
7. Lack of Leadership
No Vision
No
No Ch
N Champion
i
No Trust
No Confidence
No Credibility Copyright 2009 - CBPH Enterprises, Inc.
9. Needs & Outcomes not
clearly Defined
Inadequate analysis
I d t l i
No agreement or consensus on need or
outcomes
Copyright 2009 - CBPH Enterprises, Inc.
12. Improper Instructional
Design
Wrong instructional model
W i t ti l d l
Not enough Hands-On
g
Information dump
Focus on t
F teaching not l
hi t learning
i
No application on the j
pp job
Copyright 2009 - CBPH Enterprises, Inc.
13. Internal Sabotage
The Games People Play
Politics
Staff rivalries
Personal Agendas
Copyright 2009 - CBPH Enterprises, Inc.
14. Poor Structure of Work
Methods
Standards
SOP s
SOP's
Documentation
Copyright 2009 - CBPH Enterprises, Inc.
15. Lack of a
Comprehensive Plan
Site - individual location, plant, mill, etc.
Corporate
Copyright 2009 - CBPH Enterprises, Inc.
16. Started too late as an effort
to overcome "neglect of
neglect
training"
g
Down size - then Train
Run to Failure workforce policy
Run
Training as a l t resort
T i i last t
Copyright 2009 - CBPH Enterprises, Inc.
17. 10 REASONS
Lack of Leadership
CCoerced P ti i ti
d Participation
Need & Outcomes not clearly Defined
Insufficient Funding
Poor Implementation
Copyright 2009 - CBPH Enterprises, Inc.
18. 10 REASONS (continued)
Improper Instructional Design
I t
Internal Sabotage
lS b t
Structure of Work is Lacking
Lack of a Comprehensive Plan
Started too late as an effort to
overcome "Neglect of Training"
Neglect Training
Copyright 2009 - CBPH Enterprises, Inc.