Personal Information
Organization / Workplace
Orlando, Florida Area United States
Occupation
Owner at CTS Service Solutions
Industry
Consulting / Advisory
Website
customersthatstick.com
Tags
customer service
customer experience
management
hero-class customer service
customer
holiday shopping
retail
customer experience design
hacking
productivity
hacks
black friday
employee engagement
employee empowerment
holiday crowds
motivation
hiring
new years resolutions
customer retention
customer lifetime value
retention rate
customer segmentation
clv
customer relationship management
good customers
customer management
customer satisfaction
zappos customer experience
user experience design
See more
Presentations
(6)Personal Information
Organization / Workplace
Orlando, Florida Area United States
Occupation
Owner at CTS Service Solutions
Industry
Consulting / Advisory
Website
customersthatstick.com
Tags
customer service
customer experience
management
hero-class customer service
customer
holiday shopping
retail
customer experience design
hacking
productivity
hacks
black friday
employee engagement
employee empowerment
holiday crowds
motivation
hiring
new years resolutions
customer retention
customer lifetime value
retention rate
customer segmentation
clv
customer relationship management
good customers
customer management
customer satisfaction
zappos customer experience
user experience design
See more