The document discusses retention management efforts in the Malaysian banking industry from the viewpoint of human resource personnel. It aims to understand the retention efforts done by banks, their effectiveness in reducing turnover, and preferred retention strategies. Key findings include that financial benefits and career growth opportunities influence staff retention, while loyalty and pride in the organization are moderate. Banks implement various retention plans but their execution and fair treatment of all staff can be improved. Recommendations include revising employee benefits, investing in training and career development, and gaining management commitment to retention goals.