A great header• Using [Brackets] for instant mental ﬁling• Descriptive header with what you want• Forge a connection• Feed a need: ego, curiosity, fun
Proper use of CC & BCC CC BCC• people who need to • any list of people who know don’t know each other• reply to conversation to prevent exposing by one member of emails larger team • take people off a thread
Getting a response• Send 3 sentence emails. Not 3 paragraphs, 3 sentences• Don’t ask for meetings, ask for the one thing you want• If you don’t hear back, ping her again• Don’t send attachments, send links• Make it easy for people to do what you want• Use good plain text formatting• Write a clear subject
Reminder Hi Peter - DO• short I know you’re busy, so this is just a• friendly quick ping to see if you’ve had a• understanding chance to look at the proposal I sent.• include original email It’s included below. I’d appreciate a DON’T quick update when you have a• Get pissed or passive moment. aggressive• be longwinded Thanks, Chris
Signature YES NO• name • images• title • physical address• phone # • legalese - unless you must• twitter • “please do not print”• 1 or 2 URL’s - blog, • embedded HTML iFrame company• call to action promotion
Auto-responder etiquette • Subject Line: Out of Ofﬁce • No cute vacation talk • Give date you will be back • Give alternative or emergency contact info • Turn it off - NO “I check my email 2x per day”http://shankman.com/auto-responder-email-replies-u-iz-doin-it-wrong/
Tag, Folder, Archive TAG FOLDER ARCHIVE• associate w/ a tag • active folders ie: • always get email (or multiple tags) Sane Box are out of your inbox for bulk review helpful after acted upon later • use google rules• I use this to to put things in collect contacts folders• I may want to ﬁnd • I need to do this later something with this nowUse search to ﬁnd stuff later, not folders, tagging.