With enhanced 3G and 4G and other network technologies enabling advanced and converged services with expanded connectivity coverage, communication service providers (CSPs) eye new growth opportunities in mobile data, cloud computing, machine-to-machine communications (M2M) and more. Read More about billing and active customer management.

1. Staying Competitive
in the Connected World
Smart Monetization and a Consistent
Customer Experience in a Connected World
With enhanced 3G and 4G and other network
technologies enabling advanced and converged
services with expanded connectivity coverage,
communication service providers (CSPs)
eye new growth opportunities in mobile
data, cloud computing, machine-to-machine
communications (M2M) and more.
To stay competitive in today’s connected real-
time world, CSPs must deliver an exceptional
customer experience, provide individualized
service through any touchpoint, offer innovative
pricing and promotions across converged
services, and compete with Over-the-Top (OTT)
players. Greater revenues and profits must be
achieved through better network management
as CSPs increasingly struggle to manage and
monetize the explosion of data traffic.
As all of this must be achieved in the most
efficient manner possible, it has become clear
that outmoded siloed ecosystems have become
a barrier. They impede business and marketing
agility and consistent customer management.
They lack the essential link to policy required to
deliver better network management that puts
customer experience at the center.

2. Business support systems (BSS) must
ensure fast delivery of any service
over any network – including the
cloud – and must support any type
of payment, any type of device, and
any delivery channel.
A Single System – Removing
Complexity
The Comverse ONE®
Billing and Active
Customer Management solution is
the only single-system converged
BSS unifying critical business
functions– from Policy(management &
enforcement) to telco-specific CRM,
to charging and billing. Accelerating
time to revenue, it enhances business
agility and increases efficiency by
removing complexity.
Its integral product catalog is central to
creation and rapid roll-out of unique
services, bundled offers and their
underlyingpolicies.Its open architecture
allows the solution to be deployed
in a variety of ways to meet individual
business needs – including the ability
to add real-time to traditional postpaid
environments. Any deployment mode
can be evolved efficiently over time to
leverage your investment into the future.
Communicating in many ways using
multiple devices and services, today’s
customers have complex demands
relating to their accounts.
The telco-specific Active Customer
Management CRM capabilities of
Comverse ONE enable CSPs to
manage customers consistently in
a real-time interactive manner
across any touchpoint (Web, call
center, device, IVR). With the
complete real-time view of customer
information and activity, combined
with the campaign management
and promotion capabilities of the
system, CSPs can leverage personalized
real-time marketing to drive ARPU
and service uptake.
CSPs can extend real-time account
information to customers via Comverse
ONE’s easy-to-use and comprehensive
self-service to improve customer
satisfaction, while reducing operating
costs.
The Vantage Point of a
360-Degree Customer View
The 360-degree customer view
enables more personalized service
and promotions, taking into account
the specific services each customer
uses. Seamless support for hybrid
accounts lets customers enjoy family
plans,multiple identities (e.g.enterprise
and personal) and transfer of balances
betweenservicesand/orplanmembers.
For traditional postpaid environments
that do not include real-time capabilities,
Comverse ONE can provide real-time
or near-real-time rating for up-to-the-
minute account and balance information
– a proven customer pleaser.
Greater Success
through Agility
Being first to market with an innovative
service offering is a huge competitive advantage.
Empowering the
Customer Experience

3. New revenue growth strategies such
as Machine-to-Machine (M2M), cloud
computing and data-centric business
models are growing in importance as
the global market becomes increasingly
linked through IP-based networks that
provide near-seamless connectivity.
Each new business model raises
unique network management and
monetization challenges. In addition
to carrier-grade scalability to handle
large volumes,ComverseONEaddresses
the monetization and customer-
management needs of these new
models by supporting a variety of
billable units, transaction aggregation,
bulk operations for multiple devices,
flexible bundling and the like.
This ensures that connectivity is
managed effectively, for example
supporting priority based on class of
account, SLAs and QoS commitments
— essential factors to consider with
cloud computing and M2M models
in particular.
Whether entering new domains,
creating new services or multi-play
bundles, launching promotions or
offering hybrid prepaid/postpaid
plans, Comverse ONE gives maximum
flexibility without system constraints,
maximizing opportunities for revenue
and growth.
One Product – Multiple Solutions
BSS Fortified with Policy
Management and Enforcement
Comverse ONE’s policy management
and policy enforcement allow
CSPs to manage all policy and
charging dimensions holistically
and seamlessly. Blending real-time
customer information with network
knowledge to drive customer-centric
policies and smart monetization,
Comverse ONE enables the rapid
creation of segmented/advanced data
plans, shared enterprise and family
wallets, and multi-device data plans –
all essential in today’s connected world.
Maximizing Business Growth and Profitability
Comverse ONE
Converged Billing
& Active Customer
Management
If your market demands
a bold transformation,
choose the full solution.
Comverse ONE allows
you to transition both
your prepaid and postpaid
services to a single
deployment. You will enjoy
increased efficiency from
the outset, and be able
to offer your customers
the advantages of hybrid
accounts.
Comverse ONE
Postpaid Billing &
Active Customer
Management
Optimized for multi-play
markets, this module
supports postpaid needs
by delivering flexible,
proven and powerful
customer care, ordering,
billing and revenue
generation applications.
This system includes
relationship development
and care, service order
management (from
acquisition through
provisioning), and pricing,
charging, payments and
invoice handling —giving
you the tools to manage
every aspect of the
customer lifecycle.
Comverse
ONE Real-Time Billing
This deployment mode
provides comprehensive
prepaid functionality,
including real-time
authorization, rating and
charging; management
of multiple balances and
accumulators; support for
a la carte offers; anytime/
anywhere electronic
recharging; and mobile
payments — a powerful
and flexible marketing
tool to compete and gain
market share based on real-
time account information.
Comverse ONE
Online &Converged
Charging
This solution addresses
the need for more real-
time information on
postpaid subscriber
activity, benefiting the
CSP (e.g. real-time credit
control) and subscriber
(e.g. account control). This
deployment mode delivers
bill shock prevention, a
current view of subscriber
consumption and data
plans, and connects directly
with Comverse Kenan
deployments and other
billing systems.
Each CSP will evolve to new business models in their own way. Accordingly, Comverse ONE lets CSPs
deploy only those modules they need today, seamlessly adding functionality over time to meet phased
business transformations and changing business needs.
Modules include:

4. Comverse ONE’s innovative architecture
eliminates redundant systems while
providing automation and the data
consistency that is the foundation for a
consistent customer experience.
Highlights of this unique architecture
include:
One Data Model:
Removes complexity by unifying CRM,
ordering, rating, policy, billing and
customer care applications, eliminating
integration points, speeding time
to revenue and lowering cost. TMF
Frameworx certified.
One Product Catalog:
Maintains all offers and services in one
central repository, streamlining product
lifecycle management, especially the
creation of new service bundles and
promotions.
One Convergent Platform:
Supports any combination of services
– including cloud-based or machine-
to-machine, content, network and
payment type, lowering operational
costs and improving the customer
experience
One Open Architecture:
Unified APIs to facilitate integration
with third party applications or existing
infrastructure
Comverse solutions generate revenues, strengthen customer loyalty and improve
operational efficiency for over 450 CSPs in more than 125 countries. Comverse
BSS solutions are market-proven around the world to deliver results. We have
reduced time to market by 90% for one tier-1 operator, helped a mobile provider
grow to over 100M subscribers, and delivered ROI of over 70% to our customers.
The Comverse ONE solution leverages Comverse’s unique network and IT
expertise to allow CSPs to take full advantage of new revenue opportunities.
Product-based solutions ensure predictability and lowerTotal Cost of Ownership
(TCO). Unlike creating a solution from the ground up, or from a collection
of applications and middleware, Comverse offers product-based solutions –
backed by TMF Business Process Framework (eTOM) certified processes – that
enhance predictability with respect to implementation timeframes and costs.
Proven Deployment Methodology and Experience
Carriers all over the world have reaped the benefits of Comverse’s proven
deployment methodology. Our deep expertise in both IT implementations and
network complexities maximize project speed and success. especially when
migrating customers from legacy systems.
Comverse – ONE Sure Way
to Achieve Success
The Power
of ONE
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subsidiaries, in the United States and may be registered in other countries. Other denoted product names of Comverse or other companies may be trademarks or registered trademarks
of Comverse, Inc. or its subsidiaries, or their respective owners.
For more information on our products and services, visit
our website at: www.comverse.com or contact us at:
billinginfo@comverse.com
The materials presented here are summary in nature,
subject to change and intended for general information
only. BR 2012 0447
200 Quannapowitt Parkway Wakefield, MA 01880 USA
Tel:+1.781.246 9000 Fax:+1.781.224.8143
Winner of Numerous Industry Awards, Including:
2011 BSS/OSS Internet
Telephony Excellence Award
2011 Frost & Sullivan Billing
Product Strategy Award