Baptist Health Systems uses McKesson Nursing Documentation to improve medication management and administration.
http://www.mckesson.com/en_us/McKesson.com/For%2BHealthcare%2BProviders/Hospitals/Nursing%2BSolutions/Nursing%2BSolutions.html
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Baptist Health Systems: Uses Technology to Improve Medication Management, Eliminate Errors
1. Case Study
At a Glance Baptist Health Systems
Organization
Uses Technology to Improve Medication
Baptist Health Systems
Jackson, Miss. Management, Eliminate Errors
– 640-bed Medical Center
– 25-bed acute long-term care Patient safety efforts at Baptist Hospital management recently
hospital Health Systems have focused took a harder look at protecting
– Cancer center on the reduction of medication patients throughout the entire
errors — mistakes that can quickly medication management process:
lead to serious adverse events. from prescribing to transcribing
Solution Spotlight After evaluating best practice and to dispensing to administering
– AcuDose-Rx® automation opportunities, Baptist to monitoring. With the help of
– Clinical Consulting Group selected end-to-end technologies McKesson’s Clinical Consulting
and automation solutions from Group, 40-plus nurses and
– Horizon Admin-RxTM
McKesson. The result? Baptist pharmacists participated in
– Horizon Expert achieved a medication dispensing a medication management
DocumentationTM accuracy rate of 98%, a 38% review. They assessed more than
– Horizon Expert OrdersTM reduction in medication order- 4,000 orders, and about 80
– Horizon Meds ManagerTM to-delivery time, and a bar-code staff members were involved in
– ROBOT-Rx® medication scanning rate of 94%. 150 hours of process redesign
The health system also recouped workshops.
more than 25,000 nursing hours
Critical Issues each year, saving the organization Together, the Baptist and McKesson
– Patient and medication safety $937,000 annually. team resolved more than 230
– Inefficient, manual processes process issues and redesigned
– Operational inefficiencies
Challenges 34 workflows to automate the
Jackson, Miss.-based Baptist Health medication management process.
– Financial performance After identifying risk areas
Systems includes a 640-bed medical
center, a 25-bed acute long-term through the root cause analysis,
Results care hospital, community clinics leaders realized that the health
and a nationally recognized system needed to revamp existing
– Achieved a 94% bar-code
cancer center. Patient safety and medication management processes.
scanning compliance rate, with
clinical quality have always been Such extensive analysis also
70% of nurses and pharmacists
strategic areas of focus for this made it possible to invest only in
noting the system prevented
industry leader. technologies that met the needs
mistakes
of an optimal clinical workflow.
– Eliminated pharmacy callbacks
related to legibility issues and “Patient safety has risen to the
forefront because the industry Answers
missing time/date stamps for
has counted the number of A multidisciplinary selection
medication orders
adverse events occurring during committee evaluated solutions
– Reduced medication time from hospitalization,” says Eric McVey, from multiple vendors and chose
order to delivery by 38% vice president and chief medical to implement a comprehensive
– Recouped 25,000 nursing hours officer. “There’s been somewhat medication safety solution suite
and 2,000 pharmacy hours of a body count — and that really from McKesson. Key components
annually gained the attention of providers.” of the solution include: ROBOT-Rx®,
– Saved more than $937,000 in
nursing costs alone