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EEC Testimonial on Learn @ Lunch Briefing on Achieving Service Excellence-8-Nov-2014
1. 08 November 2014
Prof Sattar Barwany
Chief Executive Officer, CEE Global ,
C-Suite Master Executive Coach, EDA Asia Pacific
CENTRE FOR EXECUTIVE EDUCATION (CEE)
259 Tampines Central
Singapore 915209
Dear Prof Sattar,
EXECUTIVE BRIEFING ON ACHIEVING SERVICE EXCELLENCE FOR STAFF OF EAGLE EYE CENTRE
We write to thank you for your wonderful session with all the staff of Eagle Eye Centre on improving
service excellence. You were engaging, entertaining and yet left the necessary PEARLs on how we could
even further improve our service to patients from our hearts.
Your session was so impactful that since then, we have had more spontaneous compliments from
patients than ever before.
Thank you very much,
Yours sincerely,
Dr Julian Theng
Group Chairman | Group Medical Director | Director of Cornea and Refractive Surgery |
EAGLE EYE CENTRE PTE LTD
Mount Alvernia Hospital, 820 Thomson Road, Medical Centre Block B, #02-11/17, Singapore 574623
Tel: (65) 6456-1000 | Fax: (65) 6456-1006
Mount Elizabeth Medical Centre, 3 Mount Elizabeth, #08-02, Singapore 228510
Tel: (65) 6836-0001 | Fax: (65) 6836-0002
Parkway East Medical Centre, 319 Joo Chiat Place, #05-03, Singapore 427989
Tel: (65) 6348-1000 | Fax: (65) 6348-1001
Mount Elizabeth Novena, 38 Irawaddy Road, Mount Elizabeth Novena Specialist Centre, #08-22/23/24,
Singapore 329563
Tel: (65) 6570-1000 | Fax: (65) 65701001
Email: juliantheng@eagleeyecentre.com.sg