1. Fast Track QIP Process
• Fast Track QIP Process.ppt
• QIP Background Information master.doc
1. Customer Principle
• Customer principle QIP master.doc
2. Systems Principle
• Systems Definition master.doc
• Process Flow Chart master.doc
• Flow Chart QIP master.doc
• Service Package
3. Variation Principle
• Current and Possible Measures master.doc
• Fishbone diagram master.doc
• Pareto Diagram master.ppt
• Pre-control SPC master.doc
• SPC Master X-mr Chart.doc
4. The Knowledge Principle
• The Knowledge Principle QIP master.doc
• Force Field Analysis QIP master.doc
• QIP solutions master.doc
5. The Planned Change Principle
• Gantt Chart Implementation plan master.doc
• Systematic Diagram master.doc
6. The People Principle
• Ground Rules QIP master.doc
• Blank Action Register meeting master.doc
Customer
Customers have dynamic needs
and expectations
Knowledge
Knowledge comes from rotating
the Plan-Do-Study-Act cycle.
Systems
Customer needs are satisfied
through purposeful activities, or
Systems.
Variation
All systems exhibit Variation.
People
People drive change.
Planned Change
Continuous improvement of
systems occurs through
Planned Change.
Foundation
Principles
Fast Track QIP Process Overview CeramTec