Top 10 call center cover letter tips

Top 10 call center cover letter tips
In this file, you can ref cover letter materials for call center such as cover letter samples,
cover letter tips, resume samples, types of interview questions, call center situational
interview, call center behavioral interview…
Other useful materials for call center interview:
• interviewquestions360.com/free-42-cover-letter-samples
• interviewquestions360.com/free-ebook-80-interview-questions-and-answers
• interviewquestions360.com/free-ebook-top-18-secrets-to-win-every-job-interviews
• interviewquestions360.com/13-types-of-interview-questions-and-how-to-face-them
• interviewquestions360.com/job-interview-checklist-40-points
• interviewquestions360.com/top-8-interview-thank-you-letter-samples
• interviewquestions360.com/free-48-resume-samples
• interviewquestions360.com/top-15-ways-to-search-new-jobs
Useful materials: • interviewquestions360.com/free-ebook-80-interview-questions-and-answers

1.Wasting the subject line
Numerous studies have shown that email
subject lines influence open rates, i.e.
whether or not the recipient reads your
email or hits ‘delete’ without a second
glance. Never leave your email subject
line blank or type in something dull like,
“Re: Job Number 12485.” Instead, make
the most of the space available with a
short, articulate sentence specific to the
job for which you’re applying. For
example, you could enter, “David Ho,
application for # sales manager position.”

2.Not understanding the hiring motives of your audience
There are three basic audiences that a job seeker
sends his/her resume to: executive decision-makers,
resume screeners, and third-party recruiters. Each of
these groups has its own hiring motives.
• Executive decision-makers are looking for
candidates who will have a significant impact on
bottom-line initiatives, such as time saved, income
generated, revenue built, etc.
• Resume screeners are searching for candidates
who directly match the lists of qualifications in the
job description.
• Third-party recruiters are looking for selling points
to help position you as a top candidate.
Knowing these hiring motives will help you craft your
cover letter specifically to catch the attention of your
particular hiring audience. By appealing directly to the
reader, you are creating an immediate bond that will
make you a stronger candidate.

3.Should address the letter to the specific name of the
recipient.
Addressing the letter to "Dear Personnel Director/HR
Director," "To Whom It May Concern," "Dear Sir or
Madam" (or worse, "Dear Sirs") instead of a named
individual are all lazy approaches that show the
employer that you were not concerned enough to find
out the name of the person with the hiring power. It's not
always easy to find the name of the specific hiring
manager, but try to do so if at all possible. Usually, you
can just call the company and ask who the hiring
manager is for a given position. Tap into your personal
network to learn the names of hiring managers. Let's say
a company post an opening online. You know someone
who works at the company. Ask your contact to find out
the name of the person hiring for that position. Also use
the library, phone book, and Internet to track down
names of hiring managers.
The worst-case scenario is that your letter will begin
"Dear Hiring Manager for [name of position]:" It's not
the best approach, but if you absolutely cannot find a
name, this salutation does at least provide some
specificity.

4. Do not repeat your resume
Repeating the exact same things you wrote in your
resume is one of the most common cover letter
mistakes. No one wants to read the same thing
twice. By the time most people have finished
writing their resume, they feel that they have run
out of ideas and just cut and paste to create a cover
letter.
Instead, the cover letter should be what sells the
reader on your skills. Like the jacket-cover
introduction to a good book, the cover letter should
give the reader a taste of the great things to come
and encourage them to read more.
If you are don't have any idea what your top skills
are and how they will help the company, neither
will your reader. Take the time to craft the right
words and statements to make your skills shine.

5.Do not provide information not relevant to the positionr biggest
weakness?
Here is a great example. When I want to bring an
additional resume/cover letter writer on staff, I’m
not looking for someone with technical writing
expertise, article writing skills, or journalism
savvy. Those forms of writing aren’t relevant to
what we do here. I want a writer who has
extensive expertise and certification in resume
writing.
If someone goes on and on in their cover letter (or
in the body of the e-mail) about all their other
writing experience, they will lose my interest.
Instead, I want them to tell me about their most
relevant experience as it relates to my needs. I
want them to tell me about any resume writing
experience they have. Give the hiring manager a
brief overview of the most relevant experience
you have, appropriate to the position they are
trying to fill. This will pique their interest—rather
than lose it.

6.Do not use the same cover letter for every job and
company
Employers see so many cover letters that it's easy
for them to tell when you're using a one-size-fits-
all approach. If you haven't addressed their
company's specific concerns, they'll conclude you
don't care about this particular job.
It's time-consuming but worthwhile to customize
each letter for the specific job and company.

7.Do not use the same copy for every position
One-size-fits-all is not the best option for cover letters.
While it requires effort to customize your copy for each
healthcare employer, it’s time well spent. Not only will
you avoid sending a document that contains irrelevant
information or reads as though you copied it from a
template, you can also work in specific keywords found
in the job posting. For example, if an ad reads,
“Demonstrated current competence in diagnostic
assessment and provision of psychiatric services to a
diverse patient population and ability to work effectively
with an inter-disciplinary treatment team,” you might
want to include “diagnostic assessment,” “psychiatric
services,” and “inter-disciplinary treatment” in your
copy.

8.Forgetting To Tell Them Why You’re The Best Fit
Let me tell you about one of THE BEST cover
letters I’ve ever seen: I could tell this person put
effort into it—and she took the time to specifically
and meticulously review our job requirements. She
scrutinized our requirements and detailed in her
cover letter how she had experience meeting those
needs. It was applicable, relevant, and attention
getting. It was probably one of the only cover
letters that actually made us want to read the
corresponding resume.

9.Should be omitting your top selling points
A cover letter is a sales letter that sells you as a
candidate. Just like the resume, it should be
compelling and give the main reasons you should be
called for an interview. Winning cover letter tips
include emphasizing your top accomplishments or
creating subheadings culled from the job posting. For
example:
Your Ad Specifies: Communication skills
I Offer: Five years of public speaking experience and
an extensive background in executive-level report.
Your Ad Specifies: The need for a strong computer
background.
I Offer: Proficiency in all MS Office applications with
additional expertise in Web site development and
design.

10.No evidence to back up skills and experience. You should show,
don't just tell
Too many cover letters from college students and
recent grads say the applicant has "strong written and
verbal communication skills." Without evidence, it's an
empty boast. Give some examples for each claim you
make. Employers need proof.
This is particular important if the applicant has
obvious weaknesses. A good way of doing that is by
saying “As you can see on my language scores, I am
among the top 10% on Odesk.” Alternatively, by
referring to outside sources that confirms the story in
your cover letter. A good profile should have a
portfolio, skill-tests and testimonials.
Expressing empty opinions about your strengths will
generally not convince employers about your
suitability for the job. Back up your statements about
your assets by referencing a job or role where you
successfully employed that strength. For example, in
lieu of simply stating "I possess strong writing skills
and an outstanding work ethic" try "strong writing
skills enabled me to revise a grant proposal and secure
$100,000 in additional funding from the Jones
Foundation."

Useful materials for call center interview:
• interviewquestions360.com/top-36-situational-interview-questions
• interviewquestions360.com/440-behavioral-interview-questions-ebook-pdf-
download
• interviewquestions360.com/top-40-second-interview-questions
• interviewquestions360.com/95-management-interview-questions-and-
answers-ebook-pdf-download
• interviewquestions360.com/top-30-phone-interview-questions
• interviewquestions360.com/290-competency-based-interview-questions
• interviewquestions360.com/45-internship-interview-questions
• interviewquestions360.com/15-tips-for-job-interview-attire (dress code,
clothes, what to wear)
• interviewquestions360.com/top-15-written-test-examples
• interviewquestions360.com/top-15-closing-statements
• interviewquestions360.com/20-case- study-examples for job interview

• interviewquestions360.com/top-25-scenarios-interview-questions
• interviewquestions360.com/top-25-tips-for-interview-preparation
• interviewquestions360.com/top-10-tips-to-answer-biggest-weakness-and-
strengths-questions
• interviewquestions360.com/tips-to-answer-question-tell-me-about-yourself
• interviewquestions360.com/16-job-application-tips
• interviewquestions360.com/top-14-job-interview-advices
• interviewquestions360.com/top-18-best-interview-practices
• interviewquestions360.com/25-career-goals-examples
• interviewquestions360.com/top-36-technical-interview-questions
• interviewquestions360.com/18-job-interview-exam-samples
• interviewquestions360.com/Q-A-25-questions-with-answers

• interviewquestions360.com/12-followup-email-thank-you-letter-samples
• interviewquestions360.com/15-tips-for-job-interview-withour-no-experience
• interviewquestions360.com/15-presentation-ideas-for-job-interview
• interviewquestions360.com/12-job-interview-role-play-examples
• interviewquestions360.com/10-job-interview-techniques
• interviewquestions360.com/11-job-interview-skills
• interviewquestions360.com/tips-to-answer-question-why-should-I-hire-you
• interviewquestions360.com/25-interview-questions-to-ask-employer
• interviewquestions360.com/25-job-interview-assessment-test-examples
• interviewquestions360.com/15-tips-to-answer-experience-questions
• interviewquestions360.com/12-tips-to-answer-education-knowledge-questions

• interviewquestions360.com/15-screening-interview-questions
• interviewquestions360.com/22-group-interview-questions
• interviewquestions360.com/22-panel-interview-questions
• interviewquestions360.com/22-case-interview-questions
• interviewquestions360.com/top-12-tips-for-career-development
• interviewquestions360.com/top-9-career-path-tips
• interviewquestions360.com/top-14-career-objectives
• interviewquestions360.com/top-12-career-promotion-tips
• interviewquestions360.com/11-performance-appraisal-methods
(includes appraisal templates and forms)
• interviewquestions360.com/top-28-performance-appraisal-forms
• interviewquestions360.com/top-12-salary-negotiation-tips
• interviewquestions360.com/top-9-tips-to-get-high-salary

Fields related to call center career:
The above cover letter tips can be used for fields as:
Construction, manufacturing, healthcare, non profit, advertising, agile, architecture, automotive,
agency, budget, building, business development, consulting, communication, clinical research,
design, software development, product development, interior design, web development,
engineering, education, events, electrical, exhibition, energy, ngo, finance, fashion, green card, oil
gas, hospital, it, marketing, media, mining, nhs, non technical, oil and gas, offshore,
pharmaceutical, real estate, retail, research, human resources, telecommunications, technology,
technical, senior, digital, software, web, clinical, hr, infrastructure, business, erp, creative, ict,
hvac, sales, quality management, uk, implementation, network, operations, architectural,
environmental, crm, website, interactive, security, supply chain, logistics, training, project
management, administrative management…
The above cover letter tips also can be used for job title levels: entry level call center, junior call
center, senior call center, call center assistant, call center associate, call center administrator, call
center clerk, call center coordinator, call center consultant, call center controller, call center
director, call center engineer, call center executive, call center leader, call center manager, call
center officer, call center specialist, call center supervisor, VP call center…

Top 10 call center cover letter tips

Recommended

Recommended

More Related Content

What's hot

What's hot (20)

Viewers also liked

Viewers also liked (14)

Similar to Top 10 call center cover letter tips

Similar to Top 10 call center cover letter tips (20)

Recently uploaded

Recently uploaded (20)

Top 10 call center cover letter tips